Bedding, Cribs & Rollaways
Q: Are cribs available for guests staying at Hilton Garden Inn Grapevine?
A: Cribs are not available.
Q: Are down/feather pillows available at Hilton Garden Inn Grapevine?
A: Down/feather pillows are not available.
Q: Are foam pillows available at Hilton Garden Inn Grapevine?
A: Foam pillows are not available at the Hilton Garden Inn Grapevine.
Q: Are luxury linen types available at Hilton Garden Inn Grapevine?
A: Luxury linen types are not available at the Hilton Garden Inn DFW North Grapevine.
Q: Are rollaway beds available at Hilton Garden Inn Grapevine?
A: Rollaway beds are not available at the Hilton Garden Inn Grapevine at Silverlake Crossings.
Q: Are sofa beds available at Hilton Garden Inn Grapevine?
A: Sofa beds are not available at the Hilton Garden Inn Grapevine at Silverlake Crossings.
Q: Is a down/featherbed available at Hilton Garden Inn Grapevine?
A: No, a down or featherbed mattress topper is not a standard amenity or room feature at the Hilton Garden Inn DFW North Grapevine.
Q: Is a duvet available at Hilton Garden Inn Grapevine?
A: A duvet is not available at Hilton Garden Inn Grapevine.
Q: Is a pillow-top mattress available at Hilton Garden Inn Grapevine?
A: Yes, pillow-top / plush Euro-top mattresses are available at the Hilton Garden Inn Grapevine at Silverlake Crossings. These beds are built with a plush Euro/pillow-top layer over an innerspring core to provide enhanced pressure relief and comfort.
Q: Is a portable play yard-type crib available at Hilton Garden Inn Grapevine?
A: A portable play yard-type crib is not available at the Hilton Garden Inn Grapevine.
Q: Is a traditional crib available at Hilton Garden Inn Grapevine?
A: Yes, cribs are available at Hilton Garden Inn DFW North Grapevine.
Q: What is the fee for a crib at Hilton Garden Inn Grapevine?
A: Cribs are available free of charge (upon request) at Hilton Garden Inn Grapevine locations.
Q: What is the thread count of the bed linens provided at Hilton Garden Inn Grapevine?
A: Hilton Garden Inn properties, including the Grapevine, Texas location, use standard brand-wide bedding specifications with a 250 to 300 thread count.
Guest Services
Q: Are complimentary toll-free calls available at Hilton Garden Inn Grapevine?
A: Complimentary toll-free calls are not available.
Q: Do you have to be a hotel guest to visit the Hilton Garden Inn Grapevine or dine at the restaurants?
A: You do not have to be a hotel guest to dine at the Vine 52 Restaurant & Bar, which operates as an on-site dining facility and cocktail lounge. It offers prepared meals and evening bar selections with specific operating hours for breakfast, dinner, and the lounge bar.
Q: Do you offer Resort or Day Passes that will allow access to the amenities at Hilton Garden Inn Grapevine?
A: We do not offer Resort or Day Passes for access to our amenities. Our complimentary pool and fitness center access are provided for our registered guests.
Q: Does Hilton Garden Inn Grapevine deliver a complimentary newspaper to guest rooms?
A: Complimentary newspaper delivery to guest rooms is not available.
Q: Does Hilton Garden Inn Grapevine offer a complimentary newspaper in the lobby?
A: We do not offer a complimentary newspaper in the lobby.
Q: Does Hilton Garden Inn Grapevine offer babysitting services?
A: Babysitting services are not available at the Hilton Garden Inn Grapevine.
Q: Does Hilton Garden Inn Grapevine offer complimentary coffee in lobby?
A: Complimentary coffee is not available in the lobby. However, single-serve capsule/pod coffee maker systems are provided in every guest room for your convenience.
Q: Does Hilton Garden Inn Grapevine offer complimentary in-room coffee or tea?
A: Yes, Hilton Garden Inn Grapevine offers complimentary single-serve capsule/pod coffee maker systems in every room.
Q: Does Hilton Garden Inn Grapevine offer complimentary long distance calls?
A: Complimentary long-distance calls are not available at the Hilton Garden Inn Grapevine.
Q: Does Hilton Garden Inn Grapevine provide complimentary concierge desk service?
A: Complimentary concierge desk service is not available at the Hilton Garden Inn Grapevine at Silverlake Crossings.
Q: Is a safe deposit box available at Hilton Garden Inn Grapevine?
A: A safe deposit box is not available at the Hilton Garden Inn Grapevine.
Q: Is a voltage converter available at Hilton Garden Inn Grapevine?
A: A voltage converter is not available at the Hilton Garden Inn Grapevine at Silverlake Crossings.
Q: Is an electrical adapter available at Hilton Garden Inn Grapevine?
A: An electrical adapter is not available at the Hilton Garden Inn Grapevine at Silverlake Crossings.
Q: Is grocery shopping service available at Hilton Garden Inn Grapevine?
A: A grocery shopping service is not available at the Hilton Garden Inn Grapevine at Silverlake Crossings. However, we do offer "The Shop" for grab-and-go items like fresh salads and sandwiches, and our guestrooms are equipped with refrigerators and microwaves for your convenience.
Q: Is same-day dry cleaning available at Hilton Garden Inn Grapevine?
A: Same-day dry cleaning is not available at the Hilton Garden Inn Grapevine at Silverlake Crossings. The hotel offers self-service laundry facilities for guests.
Q: Is the front desk open 24 hours at Hilton Garden Inn Grapevine?
A: The front desk at the Hilton Garden Inn DFW North Grapevine is open 24 hours a day.
Q: Is there a concierge or guest services desk available at Hilton Garden Inn Grapevine?
A: A concierge or guest services desk is not available. However, our front desk is available to assist with your needs.
Q: Is valet cleaning available everyday at Hilton Garden Inn Grapevine?
A: Valet cleaning is not available at the Hilton Garden Inn Grapevine at Silverlake Crossings. However, self-service laundry facilities are available for your convenience.
Q: Is valet dry cleaning available at Hilton Garden Inn Grapevine?
A: Valet dry cleaning is not available at the Hilton Garden Inn Grapevine at Silverlake Crossings. However, general guest laundry facilities are provided for your convenience.
Q: Is wake-up call service available at Hilton Garden Inn Grapevine?
A: Wake-up call service is not available.
Q: What languages are spoken by the staff at Hilton Garden Inn Grapevine?
A: The staff at the Hilton Garden Inn in Grapevine (including the DFW North Grapevine location) speak English and Spanish.
Room Entertainment
Q: Do the rooms at Hilton Garden Inn Grapevine come with an AM/FM clock radio?
A: An AM/FM clock radio is not available in the rooms at Hilton Garden Inn Grapevine at Silverlake Crossings.
Q: Does Hilton Garden Inn Grapevine have HD flat-panel TVs (32 inches or larger) in the rooms?
A: HD flat-panel TVs (32 inches or larger) are not available in the rooms.
Swimming Pools
Q: Are floatation devices allowed in the pool at Hilton Garden Inn Grapevine?
A: Hilton Garden Inn properties typically allow standard, personal flotation devices, such as US Coast Guard-approved life vests, arm floaties, or modest pool rings for small children, as long as they are used safely and do not disrupt other guests, but large inflatable rafts, lounge floats, or oversized pool toys are generally restricted.
Q: Are pool towels provided at Hilton Garden Inn Grapevine?
A: Pool towels are not available at the Hilton Garden Inn Grapevine.
Sources: [1]
Q: Are there any pool restrictions at Hilton Garden Inn Grapevine (e.g., swimwear policy)?
A: No lifeguard on duty, adult supervision required for children, access reserved strictly for registered hotel guests, appropriate swimwear required, street clothing, denim shorts, cargo shorts, or cotton t-shirts are generally not allowed, and proper coverage is required for a family-friendly environment.
Q: Are there any poolside activities available at Hilton Garden Inn Grapevine?
A: Poolside activities are not available at the Hilton Garden Inn Grapevine. The hotel features an outdoor pool with an adjacent picnic area, and an indoor heated saltwater pool.
Sources: [1]
Q: Are there lockers available at the pool or fitness center at Hilton Garden Inn Grapevine?
A: Lockers are not available at the pool or fitness center.
Q: Can I bring food and drinks to the pool area at Hilton Garden Inn Grapevine?
A: You can generally bring personal food and drinks into the pool area, but glass containers are strictly prohibited. Food and drinks purchased from the hotel's on-site restaurant or lobby market are permitted in the seating and patio areas, but outside catering or large food setups for gatherings are restricted without prior approval. Consuming food or beverages inside the pool water is not allowed.
Q: Can I host a private pool event at Hilton Garden Inn Grapevine?
A: Standard Hilton Garden Inn policies usually reserve the pool area as a shared amenity for registered hotel guests rather than a private event space, meaning private pool events are generally not allowed. However, some properties may occasionally allow semi-private pool access or room block packages for small gatherings during off-peak hours.
Q: Does Hilton Garden Inn Grapevine have a lap pool or swim lanes?
A: No, the Hilton Garden Inn DFW North Grapevine does not have a lap pool or dedicated swim lanes. It features a standard indoor saltwater pool designed for general recreation, relaxing, and casual swimming rather than lap swimming.
Q: Does Hilton Garden Inn Grapevine have a pool for fitness or water aerobics?
A: Yes, the Hilton Garden Inn Grapevine has an indoor, heated saltwater pool that is listed under fitness and recreation. There is also an outdoor pool available.
Sources: [1]
Q: Does Hilton Garden Inn Grapevine have a poolside bar or restaurant?
A: The hotel does not have a poolside bar or restaurant. There is an outdoor pool with an adjacent picnic area, and the hotel offers two onsite restaurants and bars, but they are not located by the pool.
Q: Does Hilton Garden Inn Grapevine have a swimming pool?
A: Yes, the Hilton Garden Inn Grapevine at Silverlake Crossings features a complimentary outdoor swimming pool for guests to enjoy.
Q: Does Hilton Garden Inn Grapevine have an age restriction for the pool?
A: The Hilton Garden Inn DFW North Grapevine does not list any age restrictions for its pool.
Q: Does Hilton Garden Inn Grapevine offer poolside cabanas for rent?
A: Poolside cabanas are not available at the Hilton Garden Inn Grapevine at Silverlake Crossings. The hotel features an outdoor pool and an adjacent picnic area for guests to enjoy.
Q: Does Hilton Garden Inn Grapevine offer poolside service or waitstaff?
A: Poolside service or waitstaff is not available at the Hilton Garden Inn Grapevine at Silverlake Crossings. The hotel features an outdoor pool and an adjacent picnic area for guests to enjoy.
Q: Does the Hilton Garden Inn Grapevine have a children's pool?
A: A children's pool is not available at the Hilton Garden Inn DFW North Grapevine. The hotel features an indoor, heated saltwater pool.
Q: Is the pool accessible to guests with disabilities at Hilton Garden Inn Grapevine?
A: Yes, the swimming pool at Hilton Garden Inn DFW North Grapevine is accessible.
Q: Is the pool at Hilton Garden Inn Grapevine indoor or outdoor?
A: The Hilton Garden Inn Grapevine at Silverlake Crossings features an outdoor pool.
Q: Is the pool at Hilton Garden Inn Grapevine open year-round?
A: The pool at the Hilton Garden Inn DFW North Grapevine is open year-round. The hotel features a heated indoor saltwater pool, which allows guests to swim in any season regardless of the weather outside.
Q: Is the pool heated at Hilton Garden Inn Grapevine?
A: Yes, the indoor pool at Hilton Garden Inn DFW North Grapevine is heated. It is an indoor, heated saltwater pool.
Q: Is there a lifeguard on duty at Hilton Garden Inn Grapevine?
A: There is no lifeguard on duty at the Hilton Garden Inn Grapevine.
Q: Is there a pool for adults only at Hilton Garden Inn Grapevine?
A: There is no adults-only pool available at the Hilton Garden Inn Grapevine at Silverlake Crossings. The hotel features an open-air swimming pool for guests.
Q: What are the operating hours for the pool at Hilton Garden Inn Grapevine?
A: For the Hilton Garden Inn DFW North Grapevine, the pool hours are 6:00 AM to 10:00 PM, Monday through Sunday. For the Hilton Garden Inn Grapevine at Silverlake Crossings, the pool hours are typically morning to late evening, commonly 6:00 AM to 10:00 PM.
Q: What is the maximum pool depth at Hilton Garden Inn Grapevine?
A: At the Hilton Garden Inn Grapevine at Silverlake Crossing, the pool has a maximum depth of 5 feet. For the Hilton Garden Inn DFW North Grapevine location, the pool depths range up to around 4 to 5 feet.
Fitness Facilities
Q: Are elliptical machines available at Hilton Garden Inn Grapevine?
A: Elliptical machines are not available at the Hilton Garden Inn Grapevine.
Q: Are fitness classes offered at Hilton Garden Inn Grapevine?
A: Fitness classes are not available at the Hilton Garden Inn Grapevine at Silverlake Crossings. However, we do offer complimentary access to our two on-site fitness gyms, which are open 24 hours a day.
Q: Are personal trainers available at the fitness center in Hilton Garden Inn Grapevine?
A: Personal trainers are not available at the fitness center.
Q: Are there free weights at Hilton Garden Inn Grapevine?
A: Free weights are not listed as an available amenity at the Hilton Garden Inn Grapevine.
Sources: [1]
Q: Are there weight machines at Hilton Garden Inn Grapevine?
A: Both Hilton Garden Inn locations in Grapevine, Texas, do not have full cable or selectorized weight machines, but they feature free weights and weight benches.
Q: Does Hilton Garden Inn Grapevine have cardiovascular equipment?
A: the Hilton Garden Inn Grapevine (including both the Grapevine DFW North and Grapevine at Silverlake Crossing locations) features a fully-equipped, 24-hour fitness center that includes modern cardiovascular equipment, such as treadmills and stationary bikes/ellipticals
Q: Does Hilton Garden Inn Grapevine offer exercise bikes?
A: Hilton Garden Inn Grapevine at Silverlake Crossings offers King Bed With Peloton Bike room options with a Peloton exercise bike inside the guest room, and Hilton Garden Inn DFW North Grapevine features recumbent bike machines in its 24-hour fitness center.
Q: Does the fitness center at Hilton Garden Inn Grapevine provide complimentary towels and water?
A: Hilton Garden Inn fitness centers standardly provide complimentary sweat towels and a water station or chilled bottled water for guests during their workout.
Q: Does the gym at Hilton Garden Inn Grapevine have treadmills?
A: The fitness center at the Hilton Garden Inn in Grapevine (including both the Hilton Garden Inn DFW North Grapevine and Hilton Garden Inn Grapevine at Silverlake Crossings) includes treadmills.
Q: Does the Hilton Garden Inn Grapevine have a fitness center?
A: Yes, the Hilton Garden Inn Grapevine at Silverlake Crossings has a fitness center. In fact, the hotel features two onsite gyms, which are open 24 hours a day and located on the 1st floor. Access to the fitness center is complimentary for guests.
Q: In which year was the fitness equipment at Hilton Garden Inn Grapevine most recently replaced?
A: Hilton Garden Inn DFW North/Grapevine underwent a full facility renovation in 2019, and Hilton Garden Inn Grapevine at SilverLake Crossings opened as a brand new property with new fitness facilities in April 2021.
Q: Is additional fitness equipment available at Hilton Garden Inn Grapevine?
A: Yes, the Hilton Garden Inn Grapevine features two on-site gyms with complimentary access, available 24 hours a day on the 1st floor.
Q: Is the fitness center at Hilton Garden Inn Grapevine accessible to all guests, or only certain room categories?
A: The fitness center at Hilton Garden Inn Grapevine at Silverlake Crossings is complimentary and accessible to all guests. It is open 24 hours a day and located on the 1st floor.
Q: Is the fitness center extensive or limited at Hilton Garden Inn Grapevine?
A: The Hilton Garden Inn Grapevine features two on-site gyms, which are open 24 hours a day and located on the 1st floor.
Q: Is there an extra fee to use the fitness center at Hilton Garden Inn Grapevine?
A: No, there is no extra fee to use the fitness center at Hilton Garden Inn Grapevine; access is complimentary for guests.
Q: Is there strength training equipment at Hilton Garden Inn Grapevine?
A: The hotel's 24-hour fitness center includes standard strength training gear, such as free weights, dumbbells, adjustable weight benches, and medicine balls.
Q: What are the operating hours of the fitness center at Hilton Garden Inn Grapevine?
A: Our fitness center is open 24 hours a day for your convenience.
Q: What kind of exercise equipment is available in the fitness center at Hilton Garden Inn Grapevine?
A: The fitness center at the Hilton Garden Inn Grapevine offers cardio equipment including treadmills, elliptical machines, and stationary exercise bikes; strength training equipment including dumbbells, free weights, adjustable weight benches, and resistance training machines; and additional fitness accessories such as exercise mats, medicine balls, and stretching areas.
Q: What's the name of the fitness center at Hilton Garden Inn Grapevine?
A: The fitness facility at the Hilton Garden Inn in Grapevine does not have a distinct branded name and is simply referred to as the Fitness Center.
Q: Where is the fitness center located at Hilton Garden Inn Grapevine?
A: Our fitness center is conveniently located on the 1st floor of the hotel.
Housekeeping Services
Q: Are extra blankets and pillows available in the rooms at Hilton Garden Inn Grapevine?
A: Extra pillows and blankets are typically available, often stored in the guest room closet or storage areas, or they can be requested at any time by calling or visiting the Front Desk for free delivery by housekeeping.
Q: Are there any laundry service promotions or discounts at Hilton Garden Inn Grapevine?
A: There are currently no dedicated promotions or discounts specifically for laundry services at the Hilton Garden Inn DFW North Grapevine, and the available self-service and valet laundry services are billed at regular per-item or per-wash rates.
Q: Are there self-service laundry facilities available on site at Hilton Garden Inn Grapevine?
A: Yes, self-service laundry facilities are available on-site for guests.
Q: Can I request dry cleaning at Hilton Garden Inn Grapevine?
A: Dry cleaning services are not available at the Hilton Garden Inn Grapevine at Silverlake Crossings. However, we do offer self-service laundry facilities for your convenience.
Q: Does Hilton Garden Inn Grapevine provide laundry bags or hampers in the rooms?
A: Laundry bags or hampers are not available in the rooms. However, we do offer general guest laundry facilities on-site for your convenience.
Q: Has Hilton Garden Inn Grapevine received any official cleanliness or sanitation certification?
A: Hilton Garden Inn Grapevine participates in Hilton CleanStay, a cleanliness and disinfection protocol developed in partnership with Lysol and Mayo Clinic. The property also operates under Hilton's global ISO 9001:2015 Quality Management Systems certification audited by DEKRA, and its food service and public facilities are inspected and regulated by the City of Grapevine Environmental Health Services to meet Texas Department of State Health Services sanitation standards.
Q: How do I arrange laundry service at Hilton Garden Inn Grapevine?
A: We offer self-service laundry facilities for your convenience. These facilities are open 24 hours a day and are located on the 1st floor.
Q: How often does housekeeping come at Hilton Garden Inn Grapevine?
A: At Hilton Garden Inn Grapevine at Silverlake Crossings, a light room refresh is completed every other day. For guests staying five nights or more, a full-service deep cleaning is provided on the third day of their stay. Full-tier deep cleaning services can also be coordinated manually upon request at the front desk. Please remember to remove the "Do Not Disturb" sign from your door to authorize housekeeping access.
Q: Is same-day laundry service available at Hilton Garden Inn Grapevine?
A: Same-day laundry service is not available. The hotel provides general guest laundry facilities for self-service.
Q: Is there a fee for laundry services at Hilton Garden Inn Grapevine?
A: Yes, there is a fee for laundry services at the Hilton Garden Inn Grapevine. The hotel offers coin-operated or pay-per-use self-service guest laundry, and dry cleaning or valet laundry services are available for an additional charge.
Q: Is there a nightly refresh service available at Hilton Garden Inn Grapevine?
A: A nightly refresh service is not available. Our standard housekeeping provides a light room refresh every other day. For guests staying 5 nights or more, a full-service deep cleaning is provided on the 3rd day of their stay.
Q: What enhanced hygiene or cleanliness protocols are in place at Hilton Garden Inn Grapevine?
A: Hilton Garden Inn Grapevine follows the brand-wide Hilton CleanStay protocols, which include guest room deep cleaning and high-touch disinfection using hospital-grade, EPA-approved disinfectants, the Hilton CleanStay Room Seal on doors after cleaning, increased cleaning of public areas like lobbies and elevators, contactless options via the Hilton Honors App for check-in and digital keys, hand sanitizing stations at primary entrances, housekeeping delivered upon request, and enhanced cleaning of food and fitness facilities.
Q: What is the turnaround time for laundry service at Hilton Garden Inn Grapevine?
A: Third-party valet laundry service typically offers same-day turnaround, where items dropped off before the morning cut-off of 8:00 AM or 9:00 AM are returned between 5:00 PM and 7:00 PM the same evening. For the on-site guest self-service laundry, the turnaround time to wash and dry a load is 1 to 1.5 hours.
Q: What laundry services are available at Hilton Garden Inn Grapevine?
A: The Hilton Garden Inn Grapevine at Silverlake Crossings offers general guest laundry facilities for your convenience.
Meeting Facilities
Q: Are meeting facilities at Hilton Garden Inn Grapevine available for booking by non-guests?
A: Yes, the meeting facilities at Hilton Garden Inn DFW North Grapevine are available for booking. You can submit your event details to find out what we can offer, and meeting space for up to 35 people can be found and booked. Event planners can also earn Hilton Honors points for hosting events.
Q: Can I arrange for additional meeting supplies or equipment at Hilton Garden Inn Grapevine?
A: Assistive listening devices are available for meetings upon request. For other specific meeting supplies or equipment, please submit your event details to find out what we can offer.
Q: Can I book meeting rooms at Hilton Garden Inn Grapevine for a half-day event?
A: Yes, you can book meeting space for a half-day event at Hilton Garden Inn locations in Grapevine, TX.
Q: Does Hilton Garden Inn Grapevine have meeting facilities available for events?
A: Yes, Hilton Garden Inn DFW North Grapevine has meeting facilities available for events. The hotel offers meeting rooms and event spaces, including rooms like Sonoma and Vineyard, with a total event space of 2,220 sq. ft. You can host events and book meeting space for up to 35 people.
Q: Does Hilton Garden Inn Grapevine provide catering services for meetings or events?
A: Hilton Garden Inn locations in Grapevine, Texas provide catering services for meetings, conferences, and social events. They offer event planning support along with flexible food and beverage packages, including banquet and plated meals, boxed lunches and breaks, and on-site beverage services.
Q: How many meeting rooms are available at Hilton Garden Inn Grapevine?
A: There are two Hilton Garden Inn properties in Grapevine, Texas, each with a different number of meeting rooms. The Hilton Garden Inn DFW North / Grapevine has 4 meeting/event rooms, and the Hilton Garden Inn Grapevine at Silverlake Crossings has 12 meeting rooms.
Q: Is there a dedicated event planner available for meetings at Hilton Garden Inn Grapevine?
A: Yes, dedicated event planning and support staff are available to help organize and coordinate meetings and gatherings at the Hilton Garden Inn locations in Grapevine, Texas, where hotel sales and event coordinators assist with room setup, scheduling, and overall event execution.
Q: What is the maximum capacity of the largest meeting room/facility at Hilton Garden Inn Grapevine?
A: The largest meeting room, Sonoma, has a maximum capacity of 180 guests in a Theatre setup.
Q: What is the maximum meeting space available in the largest room at Hilton Garden Inn Grapevine?
A: The largest room setup available at Hilton Garden Inn DFW North Grapevine offers 2,220 square feet of meeting space.
Q: What is the total meeting room space at Hilton Garden Inn Grapevine?
A: The total meeting room space at Hilton Garden Inn DFW North Grapevine is 2,220 square feet.
Meeting Supplies
Q: Are wall charts available at Hilton Garden Inn Grapevine?
A: Wall charts are not available at the Hilton Garden Inn Grapevine at Silverlake Crossings.
Reservations Policies
Q: Can I make a reservation without a credit card at Hilton Garden Inn Grapevine?
A: This hotel accepts only debit and credit cards for payment. Cash is not accepted. Therefore, a reservation cannot be made without a credit or debit card.
Q: Can I pay for the deposit with a credit card at Hilton Garden Inn Grapevine?
A: Yes, the Hilton Garden Inn DFW North Grapevine accepts debit and credit cards for payments. Cash is not accepted.
Q: Do children stay free at Hilton Garden Inn Grapevine?
A: Yes, children stay for free at Hilton Garden Inn locations in Grapevine when sharing a room with adults and using existing bedding, and children up to 17 years old stay free of charge.
Q: Does Hilton Garden Inn Grapevine accept credit card authorization forms?
A: Yes, Hilton Garden Inn DFW North/Grapevine accepts credit card authorization forms. They accept payment authorizations when paying for another guest's room, taxes, or incidentals.
Q: How can I modify or cancel my reservation at Hilton Garden Inn Grapevine?
A: Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your specific policy. For further assistance, you can call the hotel directly or visit our Help Center. You also have the option to cancel your reservation online.
Q: Is a credit card required to secure my rate at Hilton Garden Inn Grapevine?
A: Yes, this hotel accepts only debit and credit cards for payment. Cash is not accepted.
Q: What amenities are complimentary at Hilton Garden Inn Grapevine?
A: We are pleased to offer several complimentary amenities to enhance your stay at Hilton Garden Inn Grapevine at Silverlake Crossings: * Complimentary DFW Airport shuttle service. * Complimentary high-speed Wi-Fi internet access. * Complimentary access to our outdoor pool. * Complimentary access to our fitness center.
Q: What is Hilton Garden Inn Grapevine's policy on lost and found items?
A: The Hilton Garden Inn Grapevine follows official Hilton lost-and-found procedures where found items are tagged, logged, and stored securely, while perishable or unhygienic items are discarded. Guests can report lost items by contacting the hotel front desk directly or submitting an online form. Found items can be picked up in person or shipped at the guest's expense. Unclaimed non-perishable items are typically held for 30 to 90 days before being donated or discarded.
Q: What is the cancellation policy at Hilton Garden Inn Grapevine?
A: The cancellation policy at Hilton Garden Inn DFW North Grapevine varies based on the room rate and booking terms. Flexible or standard rates typically allow penalty-free cancellation up to 24 to 48 hours before check-in. Non-refundable or advance purchase rates generally cannot be canceled, modified, or refunded. Reservations made through third-party sites or group blocks follow the specific guidelines in their booking confirmations or group agreements.
Q: What is the deposit required to book a room at Hilton Garden Inn Grapevine?
A: Standard reservations typically do not require an upfront room deposit at the time of booking, though a valid credit card is needed to guarantee the room. For non-refundable or prepaid rates, full payment for the entire stay is charged immediately when you book. Additionally, a temporary authorization hold of 25 to 100 dollars per night plus room and tax is required at check-in for incidentals, and a non-refundable pet fee of 75 dollars for 1 to 4 nights or 125 dollars for 5 nights or more applies if bringing a pet.
Q: What is the policy on incidental charges at Hilton Garden Inn Grapevine?
A: At check-in, a valid credit or debit card and government-issued photo ID are required, and cash is not accepted. An authorization hold is placed on the card covering the total room rate and taxes plus an additional per-night incidental hold, typically ranging from $25 to $50 per night. Unused hold funds are released in 3 to 5 business days for credit cards and 5 to 10 business days for debit cards. Other potential charges include a smoking fee of up to $250, a pet fee of $75 per stay, and extended parking for approximately $5 per day.
Room Inventory
Q: Are all guestrooms at Hilton Garden Inn Grapevine non-smoking?
A: Yes, all guestrooms at the Hilton Garden Inn DFW North Grapevine are non-smoking. The hotel is a 100% non-smoking facility. An outside smoking area is available on the Pavilion Lounge Patio.
Q: Are connecting rooms available at Hilton Garden Inn Grapevine?
A: Connecting rooms are not available at the Hilton Garden Inn Grapevine at Silverlake Crossings.
Q: Are smoking rooms available at Hilton Garden Inn Grapevine?
A: Smoking rooms are not available at the Hilton Garden Inn Grapevine at Silverlake Crossings.
Q: Are there any outdoor spaces or gardens at Hilton Garden Inn Grapevine?
A: Yes, the Hilton Garden Inn Grapevine at Silverlake Crossings features an outdoor pool accompanied by an adjacent outdoor picnic area for guests to enjoy.
Q: Do any rooms have a balcony or patio at Hilton Garden Inn Grapevine?
A: Rooms at the Hilton Garden Inn Grapevine do not have a balcony or patio.
Q: How many floors does Hilton Garden Inn Grapevine have?
A: Hilton Garden Inn Grapevine at Silverlake Crossings has 6 floors and Hilton Garden Inn DFW North Grapevine has 4 floors.
Q: How many rooms are at Hilton Garden Inn Grapevine?
A: The Hilton Garden Inn Grapevine at Silverlake Crossings features 152 individual guestrooms.
Q: How many suites are at Hilton Garden Inn Grapevine?
A: Hilton Garden Inn Grapevine at Silverlake Crossing features 7 suite layouts, and Hilton Garden Inn DFW North Grapevine offers 1-Bedroom King Suites.
Q: What are the extra person charges at Hilton Garden Inn Grapevine?
A: There is no fixed, standardized extra-person fee charged purely per additional guest beyond double occupancy at Hilton Garden Inn Grapevine properties. However, increasing the number of adults above two may adjust the base nightly room rate depending on the dates and room capacity, and children generally stay free when occupying the parent or guardian's room using existing bedding.
Q: What is the maximum guest room occupancy at Hilton Garden Inn Grapevine?
A: The maximum guest room occupancy at Hilton Garden Inn DFW North Grapevine is 4 guests, available in rooms such as the 2 Queen Beds, 2 Queen Mobility Accessible W/rollin Shower, 2 Queen Beds Premium W/in-room Drinks-snacks, and the 1 King Bed 1 Bedroom Suite.
Bars
Q: Does Hilton Garden Inn Grapevine have an on-site bar?
A: Yes, the Hilton Garden Inn Grapevine at Silverlake Crossings has an on-site bar called Vine 52 Restaurant & Bar, which operates as a cocktail lounge offering evening bar selections. The Lounge Bar is open daily from 4:00 PM to 11:00 PM.
Q: Is the bar open for breakfast at Hilton Garden Inn Grapevine?
A: The lounge bar at Hilton Garden Inn Grapevine at Silverlake Crossings is open daily from 4:00 PM to 11:00 PM, so it is not open for breakfast. However, breakfast is served at the Vine 52 Restaurant & Bar from 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends.
Q: Is the bar open for dinner at Hilton Garden Inn Grapevine?
A: Yes, the Lounge Bar at Vine 52 is open daily from 4:00 PM to 11:00 PM, which includes the dinner service hours of 5:00 PM to 10:00 PM.
Q: Is the bar open for lunch at Hilton Garden Inn Grapevine?
A: The lounge bar at Vine 52 Restaurant & Bar is open daily from 4:00 PM to 11:00 PM. Therefore, it is not open for lunch.
Certification
Q: Is Hilton Garden Inn Grapevine certified by a globally recognized sustainable certification program?
A: The Hilton Garden Inn DFW North Grapevine is certified under globally recognized sustainability programs through Hilton's corporate portfolio-wide third-party certifications. The property holds third-party environmental and energy management certifications audited and verified by DEKRA, which include ISO 14001 for Environmental Management Systems and ISO 50001 for Energy Management Systems.
Hotel Security
Q: Are there security cameras in public areas at Hilton Garden Inn Grapevine?
A: Security cameras in public areas are not available at the Hilton Garden Inn Grapevine at Silverlake Crossings.
Q: Do guests need a room key to access the floors at Hilton Garden Inn Grapevine?
A: Guests need a room key or the digital key on their mobile phone to access guest room floors and activate key-controlled elevators at Hilton Garden Inn Grapevine.
Q: Does the health club facilities (pool/gym) at Hilton Garden Inn Grapevine require a key for entry?
A: Access to both the fitness center and pool area requires an active room key card or the Digital Key via the Hilton Honors mobile app for entry.
Q: Does the Hilton Garden Inn Grapevine have guest evacuation plans in case of an emergency?
A: The Hilton Garden Inn Grapevine has guest emergency evacuation plans and safety procedures in place, which include in-room evacuation maps on the back of each guest room door, brand-wide emergency protocols covering fire safety and severe weather, special assistance policies for guests with disabilities to coordinate evacuation with local emergency services, and illuminated building safety signage marking emergency exits and pathways.
Q: Is there 24-hour security staff on-site at Hilton Garden Inn Grapevine?
A: 24-hour security staff is not available at Hilton Garden Inn DFW North Grapevine.
Q: What are Hilton Garden Inn Grapevine security procedures?
A: The Hilton Garden Inn DFW Airport North Grapevine security procedures include guest identification and access controls such as verification of a government-issued photo ID and matching card at check-in, digital key and contactless entry via the Hilton Honors app, and key card protection requiring an active room key or digital key for elevator and exterior door access after hours. In-room safety features consist of electronic laptop-compatible safes, secondary physical deadbolts, security latches or chains, electronic smart lock systems, hardwired smoke detectors, and accessible fire extinguishers. Property and environmental security measures include 24/7 front desk staffing, CCTV surveillance of common areas, entryways, and parking areas, front desk safe-deposit boxes, and a strictly enforced 100 percent smoke-free policy. Additionally, shuttle transportation requires guests to schedule or confirm pick-ups directly through the front desk to ensure passenger safety and accountability.
Phone & Fax Information
Q: What is the main phone area code at Hilton Garden Inn Grapevine?
A: The main phone area code for the Hilton Garden Inn Grapevine at Silverlake Crossings is 817.
Local Area & Office Transportation
Q: Does Hilton Garden Inn Grapevine offer free local transportation?
A: Yes, the Hilton Garden Inn Grapevine offers a complimentary DFW Airport shuttle.
Room Service
Q: Can I order from the on-site restaurant through room service at Hilton Garden Inn Grapevine?
A: Yes, you can order made-to-order meals from our on-site restaurant and have them delivered straight to your guestroom.
Q: Can I request delivery of breakfast items through room service at Hilton Garden Inn Grapevine?
A: Yes, you can request delivery of made-to-order breakfast items directly to your guestroom.
Q: Can I request special dietary options through room service at Hilton Garden Inn Grapevine?
A: The hotel's dining framework, "Your Dish Is Our Command," supports made-to-order meal configurations and custom chef-prepared plates for room service. Breakfast is also cooked-to-order and prepared "just the way you like it," allowing guests to request meals to their liking.
Q: Does Hilton Garden Inn Grapevine offer breakfast for guests?
A: Yes, Hilton Garden Inn Grapevine offers breakfast for guests. You can enjoy made-to-order breakfast at the Vine 52 Restaurant & Bar. Breakfast hours are: * **Weekday Breakfast (Monday through Friday):** 6:00 AM to 10:00 AM * **Weekend Breakfast (Saturday and Sunday):** 7:00 AM to 11:00 AM (This includes a full buffet and standalone à la carte menu selections).
Q: Does Hilton Garden Inn Grapevine offer contactless delivery for room service?
A: Contactless delivery for room service is not available. However, meals can be delivered straight to guestrooms.
Q: Does Hilton Garden Inn Grapevine offer room service?
A: Yes, Hilton Garden Inn Grapevine offers made-to-order meals that can be delivered directly to your guestroom.
Q: Is there a minimum order for room service at Hilton Garden Inn Grapevine?
A: There is no official minimum order requirement for room service at either Hilton Garden Inn property in Grapevine, Texas (Hilton Garden Inn DFW North Grapevine or Hilton Garden Inn Grapevine at Silverlake Crossings).
Q: Is there an additional fee for room service at Hilton Garden Inn Grapevine?
A: Yes. Standard hotel room service charges and taxes apply to food and beverage orders delivered to your room at the Hilton Garden Inn (DFW North Grapevine). Orders delivered via room service typically incur a delivery fee or service charge (usually around $3 to $5 or a percentage fee of around 15% to 20%), along with local sales tax and a standard gratuity for the delivery staff.
Q: What are the hours of room service at Hilton Garden Inn Grapevine?
A: Room service is available during the following hours: * **Weekday Breakfast (Monday through Friday):** 6:00 AM to 10:00 AM * **Weekend Breakfast (Saturday and Sunday):** 7:00 AM to 11:00 AM * **Dinner Service (Nightly):** 5:00 PM to 10:00 PM
Q: What types of food and drinks are available for room service at Hilton Garden Inn Grapevine?
A: You can enjoy made-to-order meals delivered straight to your guestroom. This includes cooked-to-order breakfast, sophisticated bites, handcrafted cocktails, and custom chef-prepared plates from our on-site restaurant and bar.
Audio-Visual Equipment
Q: Are film projectors with screens available at Hilton Garden Inn Grapevine?
A: Film projectors with screens are not available.
Q: Are microphones available at Hilton Garden Inn Grapevine?
A: Microphones are not available at the Hilton Garden Inn Grapevine.
Q: Are TVs available at Hilton Garden Inn Grapevine?
A: Yes, televisions are available in the rooms at Hilton Garden Inn DFW North Grapevine. For example, the 2 Queen Beds room features a 49-inch HDTV, and other premium rooms also include a TV. Additionally, the hotel offers closed captioning on televisions or closed captioning decoders as part of its accessible features.
Q: Are video cameras available at Hilton Garden Inn Grapevine?
A: Video cameras are not available at the Hilton Garden Inn Grapevine.
Q: Can I reserve audio-visual equipment at Hilton Garden Inn Grapevine?
A: Audio-visual equipment is not available. However, assistive listening devices for meetings are available upon request.
Q: Does Hilton Garden Inn Grapevine offer audio-visual equipment?
A: We do not offer audio-visual equipment at the Hilton Garden Inn Grapevine at Silverlake Crossings.
Q: Is videoconferencing available at Hilton Garden Inn Grapevine?
A: Videoconferencing facilities are not listed as available at the Hilton Garden Inn Grapevine at Silverlake Crossings.
Check-in/out Policies
Q: Can I check in digitally at Hilton Garden Inn Grapevine before arriving at the hotel?
A: Yes, Digital Check-In is available at Hilton Garden Inn DFW North Grapevine as a Hilton Honors member benefit.
Q: Can I check in digitally for multiple rooms at Hilton Garden Inn Grapevine?
A: Yes, you can check in digitally for multiple rooms at the Hilton Garden Inn Grapevine using the Hilton Honors app. If you booked multiple rooms under your Hilton Honors account, the app will guide you through selecting rooms, arrival times, and payment details for each reservation, and you can use the Digital Key Share feature to send keys to guests staying in the second room.
Q: Can I request early check-in or late check-out at Hilton Garden Inn Grapevine?
A: Late check-out can be requested at Hilton Garden Inn DFW North Grapevine, and there is no fee for it. Information regarding early check-in is not available.
Q: Can I use my mobile phone for digital check-in at Hilton Garden Inn Grapevine?
A: Yes, you can use your mobile phone for Digital Check-In at Hilton Garden Inn DFW North Grapevine as a Hilton Honors member.
Q: Does Hilton Garden Inn Grapevine offer digital check-in?
A: Digital check-in is not available at the Hilton Garden Inn Grapevine at Silverlake Crossings.
Q: Does Hilton Garden Inn Grapevine require an app for digital check-in?
A: Yes, using a smartphone app is required if you want to use Hiltons Digital Check-In and Digital Key features at the Hilton Garden Inn Grapevine. To check in digitally, choose your room, or use your phone to unlock your room door, you must download the Hilton Honors mobile app and log in with a Hilton Honors account tied to your reservation.
Q: How can I complete digital check-in at Hilton Garden Inn Grapevine?
A: Digital check-in is not available at the Hilton Garden Inn Grapevine at Silverlake Crossings. Check-in arrival sequences open at 3:00 PM.
Q: Is a check-in kiosk available at Hilton Garden Inn Grapevine?
A: A check-in kiosk is not available at the Hilton Garden Inn Grapevine at Silverlake Crossings.
Q: Is direct billing available at Hilton Garden Inn Grapevine?
A: Direct billing is not available at Hilton Garden Inn DFW North Grapevine. This hotel accepts only debit and credit cards.
Q: Is express check-in available at Hilton Garden Inn Grapevine?
A: Express check-in is not available at the Hilton Garden Inn Grapevine at Silverlake Crossings.
Q: Is express check-out available at Hilton Garden Inn Grapevine?
A: Express check-out is not available at Hilton Garden Inn DFW North Grapevine.
Q: Is there a digital key option available after checking in online at Hilton Garden Inn Grapevine?
A: A digital key option is not available.
Q: What documents or information do I need for digital check-in at Hilton Garden Inn Grapevine?
A: To complete a digital check-in, you need an active Hilton Honors Account, the Hilton Honors Mobile App, a valid payment method credit or debit card, and an estimated time of arrival. Additionally, you must bring physical documents including a government-issued photo ID such as a driver's license, passport, or state ID, a physical payment card matching the primary guest's name on the reservation, and proof of discount or eligibility if a special rate was booked.
Q: What is the early departure charge at Hilton Garden Inn Grapevine?
A: There is no early departure charge at Hilton Garden Inn Grapevine. The early checkout fee is $0.00.
Q: What is the minimum age required for check-in at Hilton Garden Inn Grapevine?
A: The minimum age required to register for check-in at Hilton Garden Inn DFW North Grapevine is 21.
Q: What is the procedure for after-hours check-in at Hilton Garden Inn Grapevine?
A: The after-hours check-in procedure at Hilton Garden Inn Grapevine includes two options. Guests can check in at the 24-hour front desk by presenting a valid physical photo ID and the credit card used for payment. Alternatively, guests can use digital check-in via the Hilton Honors app up to 24 hours prior to arrival, request a Digital Key, and bypass the front desk entirely to unlock doors using their smartphone. It is also recommended to notify the hotel if arriving after 2:00 AM or 3:00 AM to prevent the reservation from being marked as a no-show.
Q: What time is digital check-in at Hilton Garden Inn Grapevine?
A: Digital check-in through the Hilton Honors app opens 24 hours prior to your stay (beginning at 6:00 AM local time the day before arrival).
Q: When is check-in at Hilton Garden Inn Grapevine?
A: Check-in at Hilton Garden Inn Grapevine at Silverlake Crossings is available starting at 3:00 PM.
Q: When is check-out at Hilton Garden Inn Grapevine?
A: Check-out at Hilton Garden Inn Grapevine at Silverlake Crossings is by 11:00 AM.
Q: Who can I contact if I have issues with digital check-in at Hilton Garden Inn Grapevine?
A: For any issues with check-in, please contact the hotel directly at (817) 601-8280.
Property Lookup
Q: Is Hilton Garden Inn Grapevine located in the Northern or Southern Hemisphere?
A: The Hilton Garden Inn Grapevine at Silverlake Crossings is located in Grapevine, TX, which is in the Northern Hemisphere.
Q: What is the latitude (in degrees) of Hilton Garden Inn Grapevine?
A: Hilton Garden Inn Grapevine at Silverlake Crossings has a latitude of approximately 32.9557 degrees N (32.955708), and Hilton Garden Inn DFW North/Grapevine has a latitude of approximately 32.9365 degrees N (32.9365).
Q: What is the longitude (in degrees) of Hilton Garden Inn Grapevine?
A: Hilton Garden Inn DFW North/Grapevine longitude is -97.0805 degrees W (approx. -97.0805) and Hilton Garden Inn Grapevine at Silverlake Crossings longitude is -97.0427 degrees W (approx. -97.0427).
Additional Room Amenities
Q: Are blackout curtains provided in the rooms at Hilton Garden Inn Grapevine to block out light?
A: Yes, our guest rooms are fitted with heavy blackout curtains to support daytime rest cycles and block out light.
Q: Are pay-per-view movies available on the in-room TVs at Hilton Garden Inn Grapevine?
A: Pay-per-view movies are not available on the in-room TVs.
Q: Are smart TVs available in the rooms at Hilton Garden Inn Grapevine?
A: Yes, smart TVs and streaming features are available in the guest rooms, which feature 50-inch LED TVs equipped with premium channels and streaming entertainment capabilities.
Q: Are there USB charging ports available in the guest rooms at Hilton Garden Inn Grapevine?
A: USB charging ports are not available in the guest rooms.
Q: Can I control the temperature in my room at Hilton Garden Inn Grapevine?
A: Yes, you can control the temperature in your room. Some accessible rooms are specifically noted to have lowered thermostat controls.
Q: Do guest rooms at Hilton Garden Inn Grapevine include a seating area with a sofa or chair?
A: Guest rooms at Hilton Garden Inn Grapevine do not include a seating area with a sofa or an additional chair. However, each room is equipped with a large executive work desk and an ergonomic office chair for your comfort and productivity.
Q: Do the guest rooms have air-conditioning at Hilton Garden Inn Grapevine?
A: Yes, all guest rooms at the Hilton Garden Inn DFW North Grapevine feature air-conditioning.
Q: Do the rooms at Hilton Garden Inn Grapevine have alarm clocks?
A: Alarm clocks are not listed as an amenity in the rooms at Hilton Garden Inn Grapevine at Silverlake Crossings.
Q: Does Hilton Garden Inn Grapevine have ceiling fans?
A: Ceiling fans are not available at the Hilton Garden Inn Grapevine at Silverlake Crossings.
Q: Does Hilton Garden Inn Grapevine have chromecast in guest rooms?
A: Chromecast is not available in our guest rooms.
Q: Does Hilton Garden Inn Grapevine offer a mini-bar for a fee?
A: A mini-bar is not available in the guest rooms. However, each room is equipped with a built-in refrigerator and microwave for your convenience, and single-serve coffee makers are also provided. For quick snacks and beverages, "The Shop" offers grab-and-go options at any hour.
Q: Does Hilton Garden Inn Grapevine offer a wet bar in the room?
A: A wet bar is not available in the rooms at Hilton Garden Inn Grapevine at Silverlake Crossings. However, each room does include a refrigerator and microwave for your convenience.
Q: Does Hilton Garden Inn Grapevine offer access to cable or streaming TV services?
A: Cable or streaming TV services are not available at the Hilton Garden Inn Grapevine.
Q: Does Hilton Garden Inn Grapevine offer an in-room coffee/tea maker?
A: Yes, Hilton Garden Inn Grapevine offers single-serve capsule/pod coffee maker systems in every room.
Q: Does Hilton Garden Inn Grapevine offer bottled water in the room as a complimentary service?
A: Complimentary bottled water is not listed as a standard in-room amenity. However, premium rooms may include "in-room drinks-snacks."
Q: Does Hilton Garden Inn Grapevine offer outdoor space in the rooms?
A: Outdoor space in the rooms is not available at the Hilton Garden Inn Grapevine at Silverlake Crossings.
Q: Does Hilton Garden Inn Grapevine provide an in-room safe?
A: An in-room safe is not available at the Hilton Garden Inn Grapevine at Silverlake Crossings.
Q: Does Hilton Garden Inn Grapevine provide instant hot water?
A: Instant hot water is not available at the Hilton Garden Inn Grapevine at Silverlake Crossings.
Q: Is a washer/dryer available in guest rooms at Hilton Garden Inn Grapevine?
A: A washer/dryer is not available in guest rooms. However, the hotel does offer general guest laundry facilities on-site.
Q: Is air-conditioning individually controlled in the room at Hilton Garden Inn Grapevine?
A: Yes, rooms at Hilton Garden Inn DFW North Grapevine feature thermostat controls.
Q: Is there a fireplace in the rooms at Hilton Garden Inn Grapevine?
A: A fireplace is not available in the rooms at Hilton Garden Inn Grapevine.
Event Planning Services
Q: Does Hilton Garden Inn Grapevine offer event planning services?
A: Yes, Hilton Garden Inn Grapevine offers event planning services through the Hilton Honors Event Planner Program. This specialized program allows meeting coordinators to accumulate corporate points that can be redeemed for free future nights, business meeting invoice credits, and similar options.
Meeting Rooms
Q: What is the total number of guests that can be accommodated in the banquet area at Hilton Garden Inn Grapevine?
A: The Hilton Garden Inn DFW North Grapevine can accommodate up to 110 guests in its largest banquet area, the Sonoma room.
Q: What is the total number of guests that can be accommodated in the reception area at Hilton Garden Inn Grapevine?
A: The Hilton Garden Inn Grapevine can accommodate up to 110 guests in a reception setup in the Sonoma event room.
Q: What is the total number of guests that can occupy the conference space at Hilton Garden Inn Grapevine?
A: The Hilton Garden Inn DFW North Grapevine can accommodate a total of 62 guests in conference setups across its distinct meeting spaces. This includes Sonoma I (17 guests), Sonoma II (17 guests), Sonoma III (18 guests), and Vineyard (10 guests).
MESH Data
Q: Does Hilton Garden Inn Grapevine have any sustainability initiatives?
A: Hilton Garden Inn Grapevine participates in Hiltons global corporate responsibility program, Travel with Purpose, which guides its environmental and social sustainability initiatives. The hotel utilizes the LightStay management platform to measure, track, and manage energy use, water consumption, carbon output, and waste management. It reduces single-use plastics and diverts waste through bulk amenities, soap recycling via Clean the World, and Digital Keys. Additionally, the property implements energy and water efficiency measures such as LED lighting, low-flow fixtures, and linen and towel reuse programs, and supports the Meet with Purpose initiative for sustainable events.
Q: Does Hilton Garden Inn Grapevine measure water usage per room night?
A: Yes, indirectly as part of brand-wide standards, but not typically on an individual guest level. Through LightStay, Hilton calculates water usage metrics based on hotel operational data, such as occupied room nights. The per room night measurement reflects the property’s total utility usage divided by the number of occupied rooms over a given period, rather than an itemized bill or meter for a single room.
Q: Does Hilton Garden Inn Grapevine participate in any green programs?
A: Hilton Garden Inn DFW North Grapevine does not participate in any green programs.
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Business & Fax Services
Q: Are shipping and courier services available at Hilton Garden Inn Grapevine?
A: Shipping and courier services are not available at the Hilton Garden Inn Grapevine at Silverlake Crossings.
Q: Does Hilton Garden Inn Grapevine have an on-site business center?
A: A dedicated on-site business center is not available at the Hilton Garden Inn Grapevine at Silverlake Crossings. However, our guestrooms are equipped with a large desk, adjustable lighting, and an ergonomic chair to support your productivity.
Q: Does Hilton Garden Inn Grapevine have printing services?
A: Printing services are not available.
Q: Does Hilton Garden Inn Grapevine offer computer services?
A: We do not offer computer services at the Hilton Garden Inn Grapevine at Silverlake Crossings. However, we do provide complimentary high-speed Wi-Fi access and a productivity workspace in each guestroom, complete with a large desk, adjustable lighting, and an ergonomic chair, for your convenience.
Q: Does Hilton Garden Inn Grapevine offer copying services?
A: Copying services are not available at the Hilton Garden Inn Grapevine at Silverlake Crossings.
Q: Does Hilton Garden Inn Grapevine offer meeting rooms or conference facilities?
A: Meeting rooms or conference facilities are not available at the Hilton Garden Inn Grapevine at Silverlake Crossings.
Q: Does Hilton Garden Inn Grapevine provide fax services?
A: Yes, the Hilton Garden Inn Grapevine provides fax services. The fax number is 817-601-7727.
Q: Is there a charge for using business services at Hilton Garden Inn Grapevine?
A: There is generally no charge for using the basic business center services at Hilton Garden Inn Grapevine, such as computers, internet access, and remote printing, which are complimentary to hotel guests. However, charges apply for event- and meeting-specific business services, including meeting rooms, event space, catering, and audio/visual equipment.
Q: Is Wi-Fi available in meeting spaces at Hilton Garden Inn Grapevine?
A: Yes, Wi-Fi is available in the meeting and event spaces at Hilton Garden Inn Grapevine properties. Complimentary Wi-Fi is provided throughout the hotel, including all event rooms, meeting spaces, and guest rooms.
Q: Is wired Ethernet connectivity available in the business center at Hilton Garden Inn Grapevine?
A: Wired Ethernet connectivity is not available in the business center.
Q: What are the business center hours at Hilton Garden Inn Grapevine?
A: A business center is not available at the Hilton Garden Inn Grapevine at Silverlake Crossings.
Children's & Teen Recreation
Q: Are meals provided for children in the kids program at Hilton Garden Inn Grapevine?
A: Meals are not specifically provided for children, as a kids menu is not available.
Q: Can parents participate in activities at the kids program at Hilton Garden Inn Grapevine?
A: A kids' program is not available at the Hilton Garden Inn Grapevine at Silverlake Crossings.
Q: Do I need to make a reservation for the kids program at Hilton Garden Inn Grapevine?
A: A kids program is not available at the Hilton Garden Inn Grapevine at Silverlake Crossings.
Q: Does Hilton Garden Inn Grapevine offer a kids program?
A: A kids program is not available at the Hilton Garden Inn Grapevine at Silverlake Crossings.
Q: Does Hilton Garden Inn Grapevine offer childcare or supervision outside of the kids program hours?
A: The Hilton Garden Inn Grapevine does not offer childcare or supervision services.
Q: Is the kids program at Hilton Garden Inn Grapevine open year-round?
A: A kids program is not available at the Hilton Garden Inn Grapevine at Silverlake Crossings.
Q: Is there an additional fee for the kids program at Hilton Garden Inn Grapevine?
A: A kids program is not available at the Hilton Garden Inn Grapevine at Silverlake Crossings.
Q: What activities are available at the kids program at Hilton Garden Inn Grapevine?
A: The Hilton Garden Inn DFW North Grapevine does not offer a formal kids' club or organized children's activity program.
Q: What age range is the kids program at Hilton Garden Inn Grapevine designed for?
A: A kids' program is not available at the Hilton Garden Inn Grapevine at Silverlake Crossings.
Q: What are the hours of operation for the kids program at Hilton Garden Inn Grapevine?
A: A kids program is not available at the Hilton Garden Inn Grapevine at Silverlake Crossings.
Q: What offsite activities are available near Hilton Garden Inn Grapevine?
A: Guests staying at the Hilton Garden Inn Grapevine at Silverlake Crossings are encouraged to explore several local attractions. You can enjoy strolling along Historic Main Street, visiting the Urban Wine Trail, booking dinner shows at the Texas Star Dinner Theater, or taking the historic Grapevine Vintage Railroad to the Fort Worth Stockyards. For more detailed city guides and destination information, you may refer to www.grapevinetexasusa.com.
Core Information
Q: Does Hilton Garden Inn Grapevine have a reservation link?
A: Yes, the Hilton Garden Inn Grapevine has a booking portal available at HOL.com, accessible via a "BOOK NOW" interface.
Q: How do I get in touch with Hilton Garden Inn Grapevine?
A: You can get in touch with the Hilton Garden Inn Grapevine at Silverlake Crossings using the following contact information: * **Phone:** (817) 601-8280 * **Fax:** 817-601-7727 * **Direct Sales Email:** dfwsc-salesadm@hilton.com * **Social Media:** You can find us on general channels at @HILTONGARDENINN and on Facebook at facebook.com/hiltongareeνωνη.
Q: Is Hilton Garden Inn Grapevine open?
A: Yes, the Hilton Garden Inn Grapevine at Silverlake Crossings is open and welcoming guests.
Q: Is the Hilton Garden Inn Grapevine a "conversion", "Adaptive re-use" or "New build"?
A: The Hilton Garden Inn Grapevine at SilverLake Crossings is a New build.
Q: What is the guest services phone number at Hilton Garden Inn Grapevine?
A: The guest services phone number for Hilton Garden Inn Grapevine at Silverlake Crossings is (817) 601-8280.
Q: What is the website link for Hilton Garden Inn Grapevine?
A: The website link for Hilton Garden Inn DFW North Grapevine is https://www.hilton.com/en/hotels/dfwgrgi-hilton-garden-inn-dfw-north-grapevine/.
Q: When did Hilton Garden Inn Grapevine open?
A: Hilton Garden Inn Grapevine at SilverLake Crossings opened on April 16, 2021, and Hilton Garden Inn DFW North Grapevine originally opened in 2009.
Q: When was Hilton Garden Inn Grapevine built?
A: Hilton Garden Inn Grapevine at Silverlake Crossings opened on April 16, 2021, and Hilton Garden Inn DFW North Grapevine was originally built in 2009.
Kitchen Amenities
Q: Are dishwashers available at Hilton Garden Inn Grapevine?
A: Dishwashers are not available at the Hilton Garden Inn Grapevine at Silverlake Crossings.
Q: Are pots, pans, and serving dishes available in rooms at Hilton Garden Inn Grapevine?
A: Pots, pans, and serving dishes are not available in the rooms. However, each room is equipped with a built-in refrigerator and microwave for your convenience.
Q: Do guest rooms at Hilton Garden Inn Grapevine have a pantry area?
A: Guest rooms at the Hilton Garden Inn Grapevine do not have a pantry area. However, each room is equipped with a built-in refrigerator and microwave for your convenience.
Q: Do guest rooms at Hilton Garden Inn Grapevine have a microwave?
A: Yes, guest rooms at Hilton Garden Inn Grapevine are equipped with a microwave.
Q: Do guest rooms at Hilton Garden Inn Grapevine have a mini fridge?
A: Yes, guest rooms at the Hilton Garden Inn Grapevine at Silverlake Crossings are equipped with a refrigerator for your convenience.
Q: Do guest rooms at Hilton Garden Inn Grapevine have a refrigerator with an ice maker?
A: Guest rooms at Hilton Garden Inn Grapevine are equipped with a refrigerator and microwave for your convenience.
Q: Do guest rooms at Hilton Garden Inn Grapevine have a toaster oven?
A: Guest rooms at Hilton Garden Inn Grapevine do not have a toaster oven. However, each room is equipped with a refrigerator and microwave for your convenience.
Q: Do guest rooms at Hilton Garden Inn Grapevine have a water purification system for the room?
A: Guest rooms at Hilton Garden Inn Grapevine do not have a water purification system.
Q: Do guest rooms at Hilton Garden Inn Grapevine have conventional ovens?
A: Guest rooms at Hilton Garden Inn Grapevine do not have conventional ovens. They are equipped with a refrigerator and microwave for in-room food preparation.
Q: Do guest rooms at Hilton Garden Inn Grapevine have dish cleaning supplies in the room?
A: Guest rooms at Hilton Garden Inn Grapevine do not have dish cleaning supplies.
Q: Do guest rooms at Hilton Garden Inn Grapevine have eating utensils?
A: Guest rooms at Hilton Garden Inn Grapevine do not have eating utensils.
Q: Do guest rooms at Hilton Garden Inn Grapevine have toasters?
A: Toasters are not available in the guest rooms. However, each room is equipped with a refrigerator and microwave for your convenience.
Q: Do guest rooms have tables and chairs at Hilton Garden Inn Grapevine?
A: Guest rooms at Hilton Garden Inn Grapevine at Silverlake Crossings are equipped with a large executive work desk workspace and an ergonomic office chair.
Q: Do rooms at Hilton Garden Inn Grapevine have a refrigerator?
A: Yes, rooms at the Hilton Garden Inn Grapevine at Silverlake Crossings are equipped with a refrigerator for your convenience.
Q: Is a stove available in rooms at Hilton Garden Inn Grapevine?
A: A stove is not available in the rooms at Hilton Garden Inn Grapevine at Silverlake Crossings. Each room is equipped with a refrigerator and microwave for your convenience.
Q: Is dishware available in rooms at Hilton Garden Inn Grapevine?
A: Dishware is not available in the rooms. However, each room is equipped with a refrigerator, microwave, and a single-serve coffee maker for your convenience.
Other System Information
Walk Policies
Q: Does Hilton Garden Inn Grapevine have a walk-in policy for accommodations?
A: The Hilton Garden Inn DFW North Grapevine accepts walk-in guests, provided rooms are available. Walk-ins are accommodated on a first-come, first-served basis, and rates can sometimes be higher than booking in advance. To check in, guests must present a valid government-issued photo ID and a physical credit or debit card, and they must meet the minimum age requirement of 18 or 21.
Q: Does Hilton Garden Inn Grapevine have a walk-in policy for making phone calls home or for business?
A: There is no specific official walk-in policy for making phone calls at the Hilton Garden Inn Grapevine. Non-registered visitors can typically use the lobby for brief, quiet calls, but business center amenities are reserved for registered guests, and private spaces for formal business calls must be booked directly.
Q: Does Hilton Garden Inn Grapevine provide transportation arrangements?
A: Yes, the Hilton Garden Inn Grapevine provides complimentary scheduled DFW Airport transit shuttle service. The shuttle departs precisely every hour on the hour, and guests are asked to give the front desk a minimum 15-minute advanced warning to confirm drop-off or pick-up arrangements.
Bathroom & Wardrobe Amenities
Q: Are double vanities available in the bathrooms at Hilton Garden Inn Grapevine?
A: Double vanities are not available in the bathrooms at Hilton Garden Inn Grapevine.
Q: Are hair dryers available at Hilton Garden Inn Grapevine?
A: Hair dryers are not available at the Hilton Garden Inn Grapevine.
Q: Are shower-tub combinations available at Hilton Garden Inn Grapevine?
A: Shower-tub combinations are not available.
Q: Are the bathrooms counters at Hilton Garden Inn Grapevine made of marble?
A: No, the bathroom counters are not made of real marble. The standard interior specifications for modern Hilton Garden Inn properties—including the Grapevine locations—use engineered white quartz or solid-surface composite materials.
Q: Are the bathrooms shared or private at Hilton Garden Inn Grapevine?
A: The bathrooms at Hilton Garden Inn DFW North Grapevine are private and feature a dual vanity in each room. Some accessible rooms also include a roll-in shower or an accessible tub.
Q: Are the bathtub and whirlpool separate at Hilton Garden Inn Grapevine?
A: Bathtubs and whirlpools are not available at the Hilton Garden Inn Grapevine at Silverlake Crossings.
Q: Does Hilton Garden Inn Grapevine have a Hinoki tub?
A: A Hinoki tub is not available at the Hilton Garden Inn Grapevine at Silverlake Crossings.
Q: Does Hilton Garden Inn Grapevine have bathtubs with spray jets?
A: Bathtubs with spray jets are not available at Hilton Garden Inn DFW North Grapevine.
Q: Does Hilton Garden Inn Grapevine have oversized bathtubs?
A: Oversized bathtubs are not available at the Hilton Garden Inn Grapevine at Silverlake Crossings.
Q: Does Hilton Garden Inn Grapevine have rooms with only bathtubs?
A: Yes, the Hilton Garden Inn DFW North Grapevine offers rooms with bathtubs. Specifically, the "1 King Mobility Accessible W/ Bathtub" and "1 King Premium Mobility Accessible W/bathtub" room types feature an accessible tub.
Q: Does Hilton Garden Inn Grapevine have separate tubs and showers?
A: Standard guest rooms at the Hilton Garden Inn (DFW North / Silverlake Crossings) in Grapevine do not feature separate stand-alone tubs and walk-in showers together in the same bathroom. Instead, the bathrooms feature either a standard shower/tub combination or a walk-in shower only.
Q: Does Hilton Garden Inn Grapevine have walk-in wardrobes or closets?
A: Walk-in wardrobes or closets are not available at the Hilton Garden Inn Grapevine at Silverlake Crossings.
Q: Does Hilton Garden Inn Grapevine offer shower-only bathrooms?
A: Yes, Hilton Garden Inn Grapevine offers shower-only bathrooms in some of its room types, including the 2 Queen Mobility Accessible W/rollin Shower, 1 King Bed 1 Bedroom Suite (which features a walk-in shower), and 1 King Mobility Access with Rollin Shower.
Q: Does Hilton Garden Inn Grapevine provide slippers for guests?
A: Slippers are not available for guests at the Hilton Garden Inn Grapevine.
Q: Does Hilton Garden Inn Grapevine provide weight scales?
A: Weight scales are not available at the Hilton Garden Inn Grapevine at Silverlake Crossings.
Q: How many closets are available in the rooms at Hilton Garden Inn Grapevine?
A: Closets are not available in the rooms at Hilton Garden Inn Grapevine.
Q: Is a bathrobe provided at Hilton Garden Inn Grapevine?
A: A bathrobe is not available at the Hilton Garden Inn Grapevine.
Q: Is a trouser or pant press available at Hilton Garden Inn Grapevine?
A: A trouser or pant press is not available at the Hilton Garden Inn Grapevine at Silverlake Crossings.
Q: Is an iron and ironing board available in the guest rooms at Hilton Garden Inn Grapevine?
A: An iron and ironing board are not available in the guest rooms.
Q: Is there a bidet at Hilton Garden Inn Grapevine?
A: A bidet is not available at the Hilton Garden Inn Grapevine.
Q: Is there a laundry basket or clothes hamper at Hilton Garden Inn Grapevine?
A: Laundry baskets or clothes hampers are not available at the Hilton Garden Inn Grapevine at Silverlake Crossings.
Q: Is there a lighted makeup mirror in the rooms at Hilton Garden Inn Grapevine?
A: A lighted makeup mirror is not available in the rooms at Hilton Garden Inn Grapevine at Silverlake Crossings.
Q: Is there a phone in the bathroom at Hilton Garden Inn Grapevine?
A: A phone in the bathroom is not available at the Hilton Garden Inn Grapevine.
Q: Is there a separate closet in the rooms at Hilton Garden Inn Grapevine?
A: A separate closet is not available in the rooms.
Q: Is there a whirlpool available in the guest rooms at Hilton Garden Inn Grapevine?
A: A whirlpool is not available in the guest rooms at Hilton Garden Inn Grapevine at Silverlake Crossings.
Q: What bathroom amenities are included at Hilton Garden Inn Grapevine?
A: Our rooms feature a dual vanity in the bathroom. Additionally, accessible rooms offer features such as roll-in showers, accessible tubs with grab bars, and lowered vanities.
Q: What brand of bathroom toiletries provided at Hilton Garden Inn Grapevine?
A: Hilton Garden Inn DFW North Grapevine uses Crabtree & Evelyn bath and hair care products, specifically The Gardeners Collection, though older standard brands like Zero% by Gilchrist & Soames or Neutrogena may also be featured depending on the transition timeline.
Food Services & Meal Plans
Q: Are there any signature dishes or specialties at the on-site restaurant at Hilton Garden Inn Grapevine?
A: Yes, at The Garden Grille & Bar, you can enjoy a seasonal menu that includes flatbreads and favorites like their mouthwatering Mobley burger. They also offer tasty cooked-to-order breakfast.
Q: Can I make a reservation at the on-site restaurant at Hilton Garden Inn Grapevine?
A: Yes, you can make a reservation at the on-site restaurant, Vine 52, at the Hilton Garden Inn Grapevine at Silverlake Crossings. Reservations can be made online through the dining page on the official Hilton website, by calling the hotel directly, or via the front desk.
Q: Can I take the free breakfast to-go at Hilton Garden Inn Grapevine?
A: Breakfast at the Hilton Garden Inn Grapevine is available for a fee, and a to-go option for breakfast is not available.
Q: Does Hilton Garden Inn Grapevine have an on-site restaurant?
A: Yes, the Hilton Garden Inn Grapevine at Silverlake Crossings features on-site restaurants and bars. You can enjoy made-to-order meals at our main dining restaurant, Vine 52 Restaurant & Bar, or grab fresh options from The Shop.
Q: Does Hilton Garden Inn Grapevine in offer free breakfast for guests?
A: Breakfast is available for a fee at Hilton Garden Inn DFW North Grapevine.
Q: Does Hilton Garden Inn Grapevine offer a continental breakfast as part of their meal plan for guests?
A: Hilton Garden Inn Grapevine offers a full, cooked-to-order breakfast, which includes full buffet and standalone à la carte menu selections. This breakfast is available for a fee. A continental breakfast is not mentioned as part of their meal plan.
Q: Does Hilton Garden Inn Grapevine provide free breakfast for children?
A: Hilton Garden Inn Grapevine generally does not provide free breakfast for children by default, as breakfast is offered for a fee. However, children 12 or under may receive complimentary breakfast when accompanied by a paying adult diner on qualifying breakfast-inclusive packages.
Q: Does the on-site restaurant at Hilton Garden Inn Grapevine offer outdoor seating or a patio?
A: The on-site restaurant at Hilton Garden Inn Grapevine does not offer outdoor seating or a patio.
Q: Does the on-site restaurant at Hilton Garden Inn Grapevine offer vegetarian or vegan options?
A: The on-site dining options at Hilton Garden Inn locations in Grapevine, such as Vine 52 and The Garden Grille and Bar, offer several vegetarian options and limited vegan options. Vegetarian options include cooked-to-order breakfast items like custom egg omelets, egg white wraps, flapjacks, waffles, fresh fruit, yogurt, and pastries, as well as small plates and entrees like crispy fried corn rib elote, cheese sticks, house-made salads, sweet potato dishes, custom pasta dishes, and veggie burgers. Vegan options include salads ordered without cheese, croutons, or dairy-based dressings, breakfast items like oatmeal, fresh fruit, and plain toast, and customizable sides like french fries, sweet potato fries, roasted vegetables, or corn ribs prepared without butter or cheese.
Q: Is a breakfast buffet included in the meal plan at Hilton Garden Inn Grapevine?
A: Yes, a full breakfast buffet is included with weekend breakfast service at the Vine 52 Restaurant & Bar, available on Saturdays and Sundays from 7:00 AM to 11:00 AM. Weekday breakfast (Monday through Friday, 6:00 AM to 10:00 AM) offers cooked-to-order options.
Q: Is a hot breakfast available as part of the meal plan at Hilton Garden Inn Grapevine?
A: Yes, a hot breakfast is available at the Hilton Garden Inn Grapevine at Silverlake Crossings. You can enjoy a cooked-to-order breakfast, and on weekends, a full buffet is offered.
Q: Is breakfast included at the on-site restaurant at Hilton Garden Inn Grapevine?
A: Breakfast is available at The Garden Grille & Bar, but it is available for a fee.
Q: Is the free breakfast at Hilton Garden Inn Grapevine available to all guests or only certain room types?
A: Breakfast is available for a fee at the Hilton Garden Inn DFW North Grapevine.
Q: Is the free breakfast at Hilton Garden Inn Grapevine served in the hotel restaurant or a dedicated area?
A: Breakfast is available for a fee at the Hilton Garden Inn DFW North Grapevine and is served in the hotel's on-site restaurant, The Garden Grille & Bar.
Q: Is the free breakfast buffet-style at Hilton Garden Inn Grapevine?
A: Yes, the free breakfast at Hilton Garden Inn Grapevine includes a full buffet on Saturdays and Sundays from 7:00 AM to 11:00 AM. On weekdays (Monday through Friday), breakfast is cooked-to-order from 6:00 AM to 10:00 AM.
Q: Is the on-site restaurant at Hilton Garden Inn Grapevine open to non-hotel guests?
A: Yes, the on-site restaurants at the Hilton Garden Inn Grapevine properties are open to non-hotel guests. The Hilton Garden Inn Grapevine at Silverlake Crossing features Vine 52, and the Hilton Garden Inn DFW North Grapevine features The Garden Grille & Bar, both of which welcome outside patrons.
Q: What are the operating hours of the on-site restaurant at Hilton Garden Inn Grapevine?
A: The Vine 52 Restaurant & Bar at Hilton Garden Inn Grapevine at Silverlake Crossings operates with the following meal schedules: * **Weekday Breakfast (Monday through Friday):** 6:00 AM to 10:00 AM * **Weekend Breakfast (Saturday and Sunday):** 7:00 AM to 11:00 AM (includes full buffet and à la carte options) * **Dinner Service (Nightly):** 5:00 PM to 10:00 PM
Q: What is the cost of the breakfast at Hilton Garden Inn Grapevine?
A: At Hilton Garden Inn DFW North Grapevine, the cooked-to-order or hot breakfast buffet is approximately 14.00 dollars for adults and 6.95 dollars for children. At Hilton Garden Inn Grapevine at Silverlake Crossings, breakfast is served à la carte at Vine 52, so prices vary depending on individual menu items ordered.
Q: What items are included in the free breakfast at Hilton Garden Inn Grapevine?
A: Hilton Garden Inn Grapevine does not offer a standard free breakfast to all guests, but when breakfast is included through specific rate packages or Hilton Honors Gold and Diamond status, the menu typically features cooked-to-order hot items such as eggs, omelets, pancakes, French toast, bacon, sausage, and breakfast potatoes; continental and buffet items including fresh fruit, yogurt, granola, oatmeal, and cereals; bakery goods such as toast, bagels, muffins, and pastries; and beverages including juices, coffee, tea, and milk.
Q: What type of cuisine is offered at the on-site restaurant at Hilton Garden Inn Grapevine?
A: The on-site restaurant, The Garden Grille & Bar, offers cooked-to-order breakfast and a seasonal menu featuring flatbreads and favorites such as the Mobley burger, along with light bites.
Golf
Q: Can guests at Hilton Garden Inn Grapevine rent golf equipment on-site?
A: Golf equipment rental is not available on-site at the Hilton Garden Inn Grapevine.
Q: Does Hilton Garden Inn Grapevine have an on-site golf course?
A: An on-site golf course is not available at the Hilton Garden Inn Grapevine at Silverlake Crossings.
Q: Does Hilton Garden Inn Grapevine offer a driving range or practice facilities?
A: A driving range or practice facilities are not available at the Hilton Garden Inn Grapevine.
Q: Does Hilton Garden Inn Grapevine offer golf lessons or clinics?
A: Hilton Garden Inn Grapevine does not offer golf lessons or clinics.
Q: What are the hours of operation for the golf course at Hilton Garden Inn Grapevine?
A: A golf course is not available at the Hilton Garden Inn Grapevine at Silverlake Crossings.
Guest Parking
Q: Are electric car charging stations available at Hilton Garden Inn Grapevine?
A: Electric car charging stations are not available at the Hilton Garden Inn Grapevine.
Q: Are the EV charging stations at Hilton Garden Inn Grapevine available 24/7?
A: EV charging stations are not available at the Hilton Garden Inn Grapevine at Silverlake Crossings.
Q: Are the EV charging stations at Hilton Garden Inn Grapevine compatible with Tesla vehicles?
A: EV charging stations are not available at the Hilton Garden Inn DFW North Grapevine.
Q: Are there any restrictions or time limits for free parking at Hilton Garden Inn Grapevine?
A: No, there are no restrictions or time limits mentioned for the complimentary self-parking at Hilton Garden Inn DFW North Grapevine.
Q: Do I need to reserve a parking spot in advance at Hilton Garden Inn Grapevine?
A: No, you do not need to reserve a parking spot in advance. Self-parking is complimentary and available on-site.
Q: Do I need to reserve an EV charging spot at Hilton Garden Inn Grapevine?
A: EV charging is not available at Hilton Garden Inn DFW North Grapevine.
Q: Does Hilton Garden Inn Grapevine have a gated entrance for guest self-parking?
A: No, the self-parking at Hilton Garden Inn DFW North Grapevine is not secured.
Q: Does Hilton Garden Inn Grapevine have on-site parking?
A: On-site parking is not available at the Hilton Garden Inn Grapevine at Silverlake Crossings.
Q: Does Hilton Garden Inn Grapevine have van-accessible parking in the self-parking facility?
A: Van-accessible parking in the self-parking facility is not available.
Q: Does Hilton Garden Inn Grapevine offer free parking for guests?
A: Yes, Hilton Garden Inn DFW North Grapevine offers complimentary self-parking for guests on-site, with in/out privileges available.
Q: Does Hilton Garden Inn Grapevine offer motorcycle parking?
A: Motorcycle parking is not available at the Hilton Garden Inn Grapevine at Silverlake Crossings.
Q: Does Hilton Garden Inn Grapevine offer off-site parking?
A: Off-site parking is not available at the Hilton Garden Inn Grapevine at Silverlake Crossings.
Q: Does Hilton Garden Inn Grapevine offer on-site accessible, self-parking?
A: Yes, Hilton Garden Inn DFW North Grapevine offers complimentary on-site self-parking, and accessible parking spaces are available.
Q: Does Hilton Garden Inn Grapevine offer parking?
A: Parking is not available at the Hilton Garden Inn Grapevine at Silverlake Crossings.
Q: Does Hilton Garden Inn Grapevine offer secure or covered parking?
A: No, Hilton Garden Inn DFW North Grapevine does not offer secured or covered parking. Self-parking is complimentary and available on-site.
Q: Does Hilton Garden Inn Grapevine offer valet parking?
A: Valet parking is not available at the Hilton Garden Inn DFW North Grapevine.
Q: Does Hilton Garden Inn Grapevine provide free parking for guests with electric vehicles?
A: Free parking for guests with electric vehicles is not available.
Q: Does Hilton Garden Inn Grapevine provide long-term parking?
A: Long-term parking is not available at the Hilton Garden Inn Grapevine.
Q: Does the Hilton Garden Inn Grapevine offer RV parking?
A: RV parking is not available at the Hilton Garden Inn Grapevine.
Q: How many EV charging stations does Hilton Garden Inn Grapevine have?
A: EV charging stations are not available at the Hilton Garden Inn Grapevine at Silverlake Crossings.
Q: Is free parking available for guests staying at Hilton Garden Inn Grapevine during peak seasons or holidays?
A: Based on the information provided, complimentary parking is not listed as an available feature for guests.
Q: Is parking available for oversized vehicles at Hilton Garden Inn Grapevine?
A: Parking for oversized vehicles is not available.
Q: Is the free parking at Hilton Garden Inn Grapevine valet or self-parking?
A: Self-parking is complimentary and available on-site at the Hilton Garden Inn DFW North Grapevine. Valet parking is not available.
Q: Is there a fee for using EV charging stations at Hilton Garden Inn Grapevine?
A: EV charging is not available at the Hilton Garden Inn DFW North Grapevine.
Q: Is there a garage height limit at Hilton Garden Inn Grapevine?
A: There is no covered parking available at the Hilton Garden Inn DFW North Grapevine, so there is no garage height limit. Self-parking is complimentary and on-site.
Q: Is there a limit on the number of vehicles that can park for free at Hilton Garden Inn Grapevine?
A: There is no official numeric limit on the number of vehicles permitted per guest room for free self-parking at Hilton Garden Inn Grapevine properties, although parking is offered on a first-come, first-served basis and parking three or more personal cars under a single reservation may be subject to lot space availability.
Q: Is there a parking garage or lot near Hilton Garden Inn Grapevine?
A: Yes, self-parking is available on-site at the Hilton Garden Inn DFW North Grapevine and is complimentary.
Q: Is valet parking available at Hilton Garden Inn Grapevine?
A: Valet parking is not available at the Hilton Garden Inn Grapevine.
Q: What are the charges for parking at Hilton Garden Inn Grapevine?
A: Self-parking at the Hilton Garden Inn DFW North Grapevine is complimentary and available on-site. Valet parking, EV charging, secured parking, and covered parking are not available. In/out privileges are available for self-parking.
Q: What is the charge for off-site parking at the Hilton Garden Inn Grapevine?
A: Off-site parking is not available at the Hilton Garden Inn DFW North Grapevine. The hotel offers complimentary on-site self-parking.
Q: What is the charge for on-site parking at the Hilton Garden Inn Grapevine?
A: Self-parking at the Hilton Garden Inn DFW North Grapevine is complimentary.
Q: What is the charging speed of the EV stations at Hilton Garden Inn Grapevine?
A: EV charging stations are not available at the Hilton Garden Inn Grapevine at Silverlake Crossings.
Q: What types of EV chargers are available at Hilton Garden Inn Grapevine?
A: EV chargers are not available at the Hilton Garden Inn Grapevine at Silverlake Crossings.
Q: Where are the EV charging stations located at Hilton Garden Inn Grapevine?
A: EV charging stations are not available at the Hilton Garden Inn Grapevine at Silverlake Crossings.
Pet Policies
Q: Are pets allowed in all rooms at Hilton Garden Inn Grapevine?
A: Pets are generally limited to specific pet-friendly designated rooms rather than being allowed in every room.
Q: Are pets allowed in at Hilton Garden Inn Grapevine?
A: Yes, dogs and cats are welcome at the Hilton Garden Inn Grapevine. Applicable fees do apply.
Q: Are service animals allowed at Hilton Garden Inn Grapevine?
A: Yes, service animals are welcome at Hilton Garden Inn DFW North Grapevine.
Q: Are there any size restrictions for pets at Hilton Garden Inn Grapevine?
A: Yes, there are size restrictions for pets at Hilton Garden Inn Grapevine. Pets must be 75 lbs or smaller and are considered small in size.
Sources: [1]
Q: Can I leave my pet unattended in the room at Hilton Garden Inn Grapevine?
A: No, pets cannot be left unattended in the room at the Hilton Garden Inn Grapevine locations. Pets must be accompanied by an owner at all times and cannot be left alone in guest rooms.
Q: Does Hilton Garden Inn Grapevine charge an additional fee for pets?
A: Yes, applicable fees apply for pets staying at the Hilton Garden Inn Grapevine.
Q: Does Hilton Garden Inn Grapevine have any restrictions on the number of pets allowed per room?
A: Yes, Hilton Garden Inn DFW North Grapevine allows a maximum of 2 pets per room. Only dogs or cats are permitted.
Sources: [1]
Q: Does Hilton Garden Inn Grapevine offer pet amenities like beds or bowls?
A: While dogs and cats are welcome at our property, we do not offer specific pet amenities such as beds or bowls. Applicable fees apply for pets staying on-site.
Q: How much is the refundable pet deposit at Hilton Garden Inn Grapevine?
A: The Hilton Garden Inn Grapevine does not have a refundable pet deposit. There is a non-refundable pet fee of $75.00 for 1-4 night stays, and $125.00 for 5+ night stays.
Q: Is Hilton Garden Inn Grapevine pet-friendly?
A: Yes, the Hilton Garden Inn Grapevine is pet-friendly. Dogs and cats are welcome at the property, and applicable fees apply.
Q: Is there a designated pet area or pet park at Hilton Garden Inn Grapevine?
A: We welcome dogs and cats at our property, though we do not have a designated pet area or pet park on-site. Applicable fees apply for pets staying with us.
Q: Is there a pet weight restriction at Hilton Garden Inn Grapevine?
A: Yes, there is a pet weight restriction of 75 lbs at Hilton Garden Inn DFW North Grapevine.
Sources: [1]
Q: What is the limit for pet weight at Hilton Garden Inn Grapevine?
A: Pets are welcome at the Hilton Garden Inn DFW North Grapevine, with a maximum weight limit of 75 lbs per pet.
Sources: [1]
Q: What is the pet policy at Hilton Garden Inn Grapevine?
A: Dogs and cats are welcome at the Hilton Garden Inn Grapevine. Applicable fees do apply.
Tennis
Q: Are there tennis courts at Hilton Garden Inn Grapevine?
A: Tennis courts are not available at the Hilton Garden Inn Grapevine.
Q: How many tennis courts are there at Hilton Garden Inn Grapevine?
A: Tennis courts are not available at the Hilton Garden Inn Grapevine.
Attractions
Q: What are some popular attractions near Hilton Garden Inn Grapevine?
A: Guests staying at the Hilton Garden Inn Grapevine at Silverlake Crossings are encouraged to explore several popular attractions in the Grapevine, TX area. These include strolling along Historic Main Street, visiting the Urban Wine Trail, booking dinner shows at the Texas Star Dinner Theater, or taking the historic Grapevine Vintage Railroad to the Fort Worth Stockyards. For more detailed city guides and destination information, guests can refer to www.grapevinetexasusa.com.
Reception And Guest Services
Q: Does the Hilton Garden Inn Grapevine offer concierge services?
A: Concierge services are not available at the Hilton Garden Inn Grapevine at Silverlake Crossings.
Coffee Shops, Bars & Lounges
Q: How many food & beverage outlets are there at Hilton Garden Inn Grapevine?
A: The Hilton Garden Inn Grapevine at Silverlake Crossings features two onsite food and beverage outlets: the Vine 52 Restaurant & Bar and The Shop, a grab-and-go store.
Q: How many lounges/bars are there at Hilton Garden Inn Grapevine?
A: The Hilton Garden Inn Grapevine at Silverlake Crossings features one on-site lounge and bar, the Vine 52 Restaurant & Bar.
Q: Is there a coffee shop at Hilton Garden Inn Grapevine?
A: A dedicated coffee shop is not available at the Hilton Garden Inn Grapevine at Silverlake Crossings. However, each guestroom is equipped with a single-serve pod coffee maker for your convenience.
Hotel & Lobby Facilities
Q: Are there any age restrictions for entering the casino at Hilton Garden Inn Grapevine?
A: There is no casino available at the Hilton Garden Inn Grapevine at Silverlake Crossings.
Q: Are there any live entertainment events in the casino at Hilton Garden Inn Grapevine?
A: There is no casino or live entertainment events available at the Hilton Garden Inn Grapevine at Silverlake Crossings.
Q: Are there shops and services at Hilton Garden Inn Grapevine?
A: Yes, the Hilton Garden Inn Grapevine offers "The Shop," a grab-and-go store where guests can pick up fresh pre-made salads and sandwiches at any hour. Additionally, the hotel provides several services and facilities, including: * A complimentary DFW Airport transit shuttle. * Complimentary high-speed Wi-Fi internet access. * Complimentary open guest pool access. * Complimentary fitness center gym access (with two on-site gyms). * Self-service laundry facilities. * Housekeeping services. * On-site dining at Vine 52 Restaurant & Bar, offering made-to-order meals and evening bar selections.
Q: Are vending machines available at Hilton Garden Inn Grapevine?
A: Vending machines are not available at the Hilton Garden Inn Grapevine at Silverlake Crossings. However, "The Shop" is available for grab-and-go items like fresh salads and sandwiches at any hour.
Q: Are video games available at Hilton Garden Inn Grapevine?
A: Video games are not available at the Hilton Garden Inn Grapevine.
Q: Can guests rent a car directly from a rental desk at Hilton Garden Inn Grapevine?
A: We do not have a car rental desk directly at the Hilton Garden Inn Grapevine.
Q: Can the concierge at Hilton Garden Inn Grapevine assist with booking local tours or attractions?
A: We do not have a concierge service available to assist with booking local tours or attractions. However, we do provide recommendations for local attractions such as Historic Main Street, the Urban Wine Trail, the Texas Star Dinner Theater, and the Grapevine Vintage Railroad. For detailed city guides and destination information, guests are referred to www.grapevinetexasusa.com.
Q: Can the concierge at Hilton Garden Inn Grapevine help with restaurant reservations?
A: The Hilton Garden Inn Grapevine at Silverlake Crossings does not offer concierge services for restaurant reservations.
Q: Can the concierge at Hilton Garden Inn Grapevine help with special requests like flowers or gifts?
A: We do not have a concierge service available to assist with special requests like flowers or gifts.
Q: Does Hilton Garden Inn Grapevine have a BBQ or picnic area?
A: Yes, Hilton Garden Inn Grapevine at Silverlake Crossings features an outdoor picnic area for guests to enjoy.
Q: Does Hilton Garden Inn Grapevine have a bookstore on the premises or within walking distance?
A: The Hilton Garden Inn in Grapevine does not have a dedicated bookstore on the premises, nor is there a standalone bookstore within easy, direct walking distance. Talking Animals Books is located about 1 to 1.5 miles away, which is physically walkable but involves crossing busy highway corridors, making driving or a ride-share recommended.
Q: Does Hilton Garden Inn Grapevine have a casino on-site?
A: A casino is not available on-site at the Hilton Garden Inn Grapevine at Silverlake Crossings.
Q: Does Hilton Garden Inn Grapevine have a coin-operated laundry facility?
A: The Hilton Garden Inn Grapevine offers self-service, coin-operated laundry facilities for guests.
Q: Does Hilton Garden Inn Grapevine have a game room?
A: A game room is not available at the Hilton Garden Inn Grapevine at Silverlake Crossings.
Q: Does Hilton Garden Inn Grapevine have a gift shop or newsstand?
A: A gift shop or newsstand is not available at the hotel. However, "The Shop" is available for guests to pick up fresh pre-made salads and sandwiches at any hour.
Q: Does Hilton Garden Inn Grapevine have a shoe shine stand?
A: We do not have a shoe shine stand available at the hotel.
Q: Does Hilton Garden Inn Grapevine have a sportsbook or betting lounge?
A: A sportsbook or betting lounge is not available at the Hilton Garden Inn Grapevine at Silverlake Crossings.
Q: Does Hilton Garden Inn Grapevine offer casino promotions or special gaming events?
A: The Hilton Garden Inn Grapevine does not offer casino promotions or special gaming events.
Q: Does Hilton Garden Inn Grapevine offer non-smoking public areas?
A: Yes, Hilton Garden Inn DFW North Grapevine is a 100% non-smoking facility. An outside smoking area is available on the Pavilion Lounge Patio.
Q: Does Hilton Garden Inn Grapevine offer on-site laundry services for guests?
A: Yes, Hilton Garden Inn Grapevine offers general guest laundry facilities on-site.
Q: Does Hilton Garden Inn Grapevine offer porter or bellman services for guest luggage assistance?
A: We do not offer porter or bellman services for guest luggage assistance.
Q: Does the casino at Hilton Garden Inn Grapevine offer a rewards or loyalty program?
A: The Hilton Garden Inn Grapevine at Silverlake Crossings does not have a casino.
Q: Does the casino at Hilton Garden Inn Grapevine offer table games like blackjack and poker?
A: A casino offering table games like blackjack and poker is not available at the Hilton Garden Inn Grapevine at Silverlake Crossings.
Q: Does the concierge at Hilton Garden Inn Grapevine arrange transportation services?
A: The Hilton Garden Inn Grapevine at Silverlake Crossings offers a complimentary DFW Airport transit shuttle. Guests are asked to provide the front desk with a minimum 15-minute advanced warning to arrange pick-up or drop-off. There is no mention of a concierge service arranging other transportation.
Q: Does the concierge at Hilton Garden Inn Grapevine provide city maps and recommendations?
A: A dedicated concierge service is not mentioned in the provided information, and the hotel does not explicitly state that it provides city maps. However, the hotel does offer recommendations for local attractions, encouraging guests to visit places like Historic Main Street and the Urban Wine Trail, and refers guests to www.grapevinetexasusa.com for detailed city guides and destination information.
Q: Is smoking allowed at Hilton Garden Inn Grapevine?
A: No, smoking is not allowed at Hilton Garden Inn DFW North Grapevine as it is a 100% non-smoking facility. However, an outside smoking area is available on the Pavilion Lounge Patio.
Q: Is there a convenience or sundry store at Hilton Garden Inn Grapevine?
A: Yes, there is "The Shop" at the Hilton Garden Inn Grapevine, which is a grab-and-go store where guests can pick up fresh pre-made salads and sandwiches at any hour.
Q: Is there a dress code for the casino at Hilton Garden Inn Grapevine?
A: There is no casino at the Hilton Garden Inn Grapevine at Silverlake Crossings.
Q: Is there a florist available on-site or nearby at Hilton Garden Inn Grapevine?
A: A florist is not available on-site at the Hilton Garden Inn DFW North Grapevine.
Q: Is there a hairdresser at Hilton Garden Inn Grapevine?
A: A hairdresser is not available at the Hilton Garden Inn Grapevine at Silverlake Crossings.
Q: Is there a market available at Hilton Garden Inn Grapevine?
A: Yes, there is a market available at the Hilton Garden Inn Grapevine. It is called "The Shop" and allows guests to pick up fresh pre-made salads and sandwiches at any hour.
Q: Is there an extra charge for concierge assistance at Hilton Garden Inn Grapevine?
A: Concierge assistance is not available at the Hilton Garden Inn Grapevine at Silverlake Crossings.
Q: Is there an ice machine at Hilton Garden Inn Grapevine?
A: An ice machine is not available at the Hilton Garden Inn Grapevine.
Q: What are the laundry hours at Hilton Garden Inn Grapevine?
A: Our self-service laundry facilities are open 24 hours a day for your convenience.
Q: What are the operating hours of the casino at Hilton Garden Inn Grapevine?
A: There is no casino available at the Hilton Garden Inn Grapevine at Silverlake Crossings.
Q: What are the operating hours of the concierge desk at Hilton Garden Inn Grapevine?
A: The Hilton Garden Inn Grapevine at Silverlake Crossings does not have a concierge desk.
Q: What types of slot machines are available at the casino in Hilton Garden Inn Grapevine?
A: Slot machines are not available at the Hilton Garden Inn Grapevine at Silverlake Crossings.
Q: Which amenities does Hilton Garden Inn Grapevine offer?
A: The Hilton Garden Inn Grapevine offers a variety of amenities to enhance your stay. For your comfort and convenience, our guestrooms feature "ahhhh-inspiring" beds, single-serve pod coffee makers, large desks with adjustable lighting and ergonomic chairs, refrigerators, and microwaves. Rooms are also designed with premium sound insulation and heavy blackout curtains for a restful experience. Complimentary features include DFW Airport shuttle service, Wi-Fi, pool access, and fitness center access. On-site amenities include two fitness gyms, self-service laundry facilities, an outdoor pool, and a picnic area. Our dining services, under the "Your Dish Is Our Command" framework, provide made-to-order meals at the on-site restaurant, at the bar, or through in-room dining. You can enjoy a cooked-to-order breakfast, evening options like sophisticated bites and handcrafted cocktails, and quick bites from "The Shop" which offers freshly made salads and sandwiches. The Vine 52 Restaurant & Bar is also available for dining and cocktails. Additionally, we offer guest programs such as Hilton Honors Benefits, a Price Match Guarantee, and the Hilton Honors Event Planner Program. We also have a pet policy that welcomes dogs and cats, with applicable fees.
Credit Card Options
Q: Can I use JCB at Hilton Garden Inn Grapevine?
A: JCB is not listed as an available payment method at the Hilton Garden Inn Grapevine at Silverlake Crossings.
Q: Can I use Mastercard at Hilton Garden Inn Grapevine?
A: Yes, Mastercard is accepted at Hilton Garden Inn DFW North Grapevine.
Q: Can I use UnionPay at Hilton Garden Inn Grapevine?
A: Yes, Hilton Garden Inn DFW North Grapevine accepts China Union Pay.
Q: Can I use Visa at Hilton Garden Inn Grapevine?
A: Yes, Visa is an accepted credit card at Hilton Garden Inn DFW North Grapevine.
Q: Is contactless payment available during check-in or check-out at Hilton Garden Inn Grapevine?
A: Contactless payment is not available during check-in or check-out.
Q: Is Diners Club accepted at Hilton Garden Inn Grapevine?
A: Diners Club is not available.
Guest Room Internet Access
Q: Can I connect multiple devices to the free internet at Hilton Garden Inn Grapevine?
A: Yes, you can connect multiple devices to the internet at the Hilton Garden Inn Grapevine. Under Hilton's network system, standard complimentary Wi-Fi typically allows guest connections for up to 3 devices per registered room/account. Access to complimentary in-room Wi-Fi requires signing into a free Hilton Honors loyalty account.
Q: Do I need to log in or use a special code to access the free internet at Hilton Garden Inn Grapevine?
A: No, you do not need a special code or to log in to access the free WiFi at Hilton Garden Inn DFW North Grapevine. Free standard WiFi is available to all guests in-room and in the lobby.
Q: Do the guest rooms at Hilton Garden Inn Grapevine have wifi?
A: Yes, complimentary high-speed Wi-Fi internet access is available in the guest rooms at Hilton Garden Inn Grapevine at Silverlake Crossings.
Q: Does Hilton Garden Inn Grapevine offer free internet access for guests?
A: Yes, Hilton Garden Inn Grapevine offers complimentary Wi-Fi internet access for Hilton Honors Members.
Q: Is the free internet access at Hilton Garden Inn Grapevine secure for online banking or transactions?
A: The free Wi-Fi at the Hilton Garden Inn Grapevine is not considered secure for sensitive online banking or financial transactions.
Q: Is the free internet at Hilton Garden Inn Grapevine limited to certain hours or available 24/7?
A: Complimentary high-speed Wi-Fi internet access is available for guests at the Hilton Garden Inn Grapevine.
Q: Is the free internet speed at Hilton Garden Inn Grapevine suitable for video streaming and work?
A: The free Wi-Fi at the Hilton Garden Inn DFW North Grapevine is suitable for remote work and video streaming, with complimentary Wi-Fi speeds typically exceeding 100 Mbps, which easily handles 1080p/4K video streaming, standard HD video calls, and large file transfers without noticeable lag.
Meeting Services / Packages
Q: Are security guards available for meeting/event services at Hilton Garden Inn Grapevine?
A: Security guards are not available for meeting or event services at the Hilton Garden Inn Grapevine at Silverlake Crossings.
Q: Are staff available at Hilton Garden Inn Grapevine for manual work?
A: Yes, staff are available at Hilton Garden Inn Grapevine for various services. For instance, housekeeping staff perform light room refreshes every other day, and full deep cleaning can be coordinated upon request at the front desk. Additionally, staff are available to prepare and serve made-to-order meals in the restaurant, at the bar, or for in-room delivery. The front desk staff also coordinate complimentary DFW Airport shuttle services.
Q: Does Hilton Garden Inn Grapevine offer registration services for meeting/event services?
A: Hilton Garden Inn Grapevine locations offer group booking and registration management support for meetings and events. Through Hilton's event and group management tools, they provide custom event and attendee websites where attendees can directly register for the event and book their room, as well as event planning support to coordinate guest registration requirements.
Q: Is a carpenter available for meeting/event services at Hilton Garden Inn Grapevine?
A: A carpenter is not available for meeting/event services at the Hilton Garden Inn Grapevine.
Q: Is a decorator available for meeting/event services at Hilton Garden Inn Grapevine?
A: A decorator is not available for meeting/event services at Hilton Garden Inn Grapevine.
Q: Is a locksmith available for meeting/event services at Hilton Garden Inn Grapevine?
A: A locksmith is not available for meeting/event services at Hilton Garden Inn Grapevine.
Q: Is a photographer available for meeting/event services at Hilton Garden Inn Grapevine?
A: A photographer is not available for meeting or event services at Hilton Garden Inn Grapevine.
Q: Is an AV technician available for meeting/event services at Hilton Garden Inn Grapevine?
A: An AV technician is not available for meeting/event services.
Q: Is an electrician available for meeting/event services at Hilton Garden Inn Grapevinel?
A: An electrician is not available for meeting/event services.
Q: Is event lighting available at Hilton Garden Inn Grapevine?
A: Event lighting is not available at Hilton Garden Inn Grapevine.
Q: Is there copy or duplicating services available in the meeting rooms at Hilton Garden Inn Grapevine?
A: While the individual meeting rooms themselves do not come with built-in printing or duplicating hardware, the Hilton Garden Inn properties in Grapevine offer complete copying, printing, and faxing services through their on-site 24-hour business centers, and event planners can coordinate with the hotel's front desk or event staff for copying assistance.
Snow Skiing & Snowboarding
Q: Are ski lockers available at Hilton Garden Inn Grapevine?
A: Ski lockers are not available at Hilton Garden Inn Grapevine at Silverlake Crossings.
Q: Does Hilton Garden Inn Grapevine offer ski-in/ski-out access?
A: Hilton Garden Inn Grapevine does not offer ski-in/ski-out access.
Q: How far is the ski area to the Hilton Garden Inn Grapevine?
A: Water-skiing at Lake Grapevine is approximately 1.5 to 2 miles or a 5 to 10 minute drive from the hotel. The closest traditional snow-ski resort, Ski Apache in Ruidoso, New Mexico, is approximately 540 miles or an 8.5 to 9 hour drive by car.
Q: Is the Hilton Garden Inn Grapevine at a ski area?
A: No, the Hilton Garden Inn Grapevine is not located at a ski area.
Q: What is the name of the ski area at Hilton Garden Inn Grapevine?
A: There is no ski area available at the Hilton Garden Inn Grapevine at Silverlake Crossings.
Specialty Pools
Q: Is there a hot tub or jacuzzi available at Hilton Garden Inn Grapevine?
A: A hot tub or jacuzzi is not available at the Hilton Garden Inn Grapevine.
Q: Is there a whirlpool available for guests at Hilton Garden Inn Grapevine?
A: A whirlpool is not available for guests at the Hilton Garden Inn Grapevine. The hotel features an outdoor pool.
Additional Meeting Equipment
Q: Are stack chairs available in the meeting room at Hilton Garden Inn Grapevine?
A: Stack chairs are not available in the meeting rooms.
Q: Are tables available in the meeting room(s) at Hilton Garden Inn Grapevine?
A: Yes, tables are available in the meeting rooms at Hilton Garden Inn DFW North Grapevine. The capacity chart indicates various room layouts such as Banquet, Conference, Square, School Room, and U-Shape, all of which utilize tables.
Q: Are whiteboards available in the meeting rooms at Hilton Garden Inn Grapevine ?
A: Whiteboards are not available in the meeting rooms at Hilton Garden Inn Grapevine at Silverlake Crossings.
Q: Is a podium lectern available in the meeting room at Hilton Garden Inn Grapevine?
A: Audio/visual equipment, including podiums or lecterns, can generally be requested and arranged for meeting rooms at Hilton Garden Inn Grapevine through their event planning/AV rental services.
Q: Is there an installed stage in the meeting room at Hilton Garden Inn Grapevine?
A: An installed stage in the meeting room is not available.
Fire Safety & Prevention
Q: Are there elevators at Hilton Garden Inn Grapevine?
A: Yes, accessible elevators are available at Hilton Garden Inn DFW North Grapevine.
Q: Are there visual alarms in guest rooms and suites at Hilton Garden Inn Grapevine?
A: Visual alarms are not available in the guest rooms and suites.
Q: Are visual alarms available in public areas at Hilton Garden Inn Grapevine?
A: Visual alarms are not available in public areas at Hilton Garden Inn Grapevine at Silverlake Crossings.
Q: Do guest rooms and suites at Hilton Garden Inn Grapevine have audible alarms?
A: Guest rooms and suites at Hilton Garden Inn Grapevine do not have audible alarms.
Q: Do public hallways at Hilton Garden Inn Grapevine have audible alarms?
A: Public hallways at Hilton Garden Inn Grapevine do not have audible alarms.
Q: Does Hilton Garden Inn Grapevine have visual alarms in public hallways?
A: Visual alarms in public hallways are not available.
Hotel Category
Q: Does Hilton Garden Inn Grapevine have a reward program?
A: Yes, the Hilton Garden Inn Grapevine at Silverlake Crossings participates in the Hilton Honors Loyalty Program. Guests can earn points on every stay, receive discounts, and redeem exclusive rewards. There is also a Hilton Honors Event Planner Program available for those coordinating events.
Room Related Taxes & Fees
Accessibility and Guest Room Security
Q: Are accessible vanities available at Hilton Garden Inn Grapevine?
A: Accessible vanities are not available at the Hilton Garden Inn Grapevine.
Q: Are bathtub grab bars available for guest safety at Hilton Garden Inn Grapevine?
A: Bathtub grab bars are not available at the Hilton Garden Inn Grapevine at Silverlake Crossings.
Q: Are hearing accessible rooms and/or kits available at Hilton Garden Inn Grapevine?
A: Hearing accessible rooms or kits are not available at the Hilton Garden Inn Grapevine at Silverlake Crossings.
Q: Are lowered deadbolts available on guest room doors at Hilton Garden Inn Grapevine to enhance guest security?
A: Lowered deadbolts are not available on guest room doors.
Q: Are lowered electrical outlets available at Hilton Garden Inn Grapevine to enhance guest accessibility and safety?
A: Yes, lowered electrical outlets and lowered room controls are standard accessible features provided in the Mobility Accessible guest rooms at the Hilton Garden Inn Grapevine, featuring electrical outlets positioned within reachable heights for wheelchair users or guests with mobility needs.
Q: Are lowered view ports available in guest room doors at Hilton Garden Inn Grapevine to enhance guest security?
A: Lowered view ports in guest room doors are not available at the Hilton Garden Inn Grapevine at Silverlake Crossings.
Q: Are mobility accessible rooms and/or kits available at Hilton Garden Inn Grapevine?
A: Mobility accessible rooms and/or kits are not available.
Q: Are transfer showers available in guest rooms at Hilton Garden Inn Grapevine?
A: Yes, mobility accessible rooms at Hilton Garden Inn DFW North Grapevine feature roll-in showers with attached accessible seating.
Q: Are view ports available in guest room and suite doors at Hilton Garden Inn Grapevine to enhance guest security?
A: View ports are not available in guest room and suite doors at Hilton Garden Inn Grapevine.
Q: Can I share my digital key with other guests at Hilton Garden Inn Grapevine?
A: You can share your Digital Key with up to four additional guests using the Hilton Honors mobile app. To do so, secondary guests must have a free Hilton Honors account and the Hilton Honors app installed on their smartphone. The primary guest can share the key by opening the app, navigating to the Stays tab, tapping on Digital Key, selecting Share your key, and sending the invitation via SMS or email. The primary guest can revoke shared keys at any time, physical key cards remain available upon request, and secondary guests are not permitted to re-share the digital key.
Q: Can I use a digital key to access hotel amenities at Hilton Garden Inn Grapevine?
A: Digital key access to hotel amenities is not available at the Hilton Garden Inn Grapevine at Silverlake Crossings.
Q: Do the accessible rooms in Hilton Garden Inn Grapevine have doors that provide a 32-inch wide opening?
A: Yes, the accessible guest rooms with mobility features at Hilton Garden Inn DFW North Grapevine have entry or passage doors that provide 32 inches of clear width.
Q: Do the guest room and suite doors at Hilton Garden Inn Grapevine have self-closing mechanisms?
A: Guest room and suite entry doors at the Hilton Garden Inn Grapevine are equipped with self-closing mechanisms.
Q: Do the pools at Hilton Garden Inn Grapevine offer a sloped entry?
A: No, the pool does not feature a sloped zero-depth entry, and neither of the Hilton Garden Inn Grapevine locations utilizes a sloped or beach-style zero-entry format.
Q: Do the pools at Hilton Garden Inn Grapevine offer have a self-operating lift?
A: The pools at Hilton Garden Inn DFW North Grapevine do not have a self-operating lift.
Q: Do the room windows at Hilton Garden Inn Grapevine open for guest comfort and ventilation?
A: The room windows at Hilton Garden Inn Grapevine are fitted with heavy blackout curtains and are designed for quiet, uninterrupted sleep with premium sound insulation. They do not open for guest comfort and ventilation.
Q: Does Hilton Garden Inn Grapevine allow digital key access for all room types?
A: Digital key access is not available at the Hilton Garden Inn Grapevine at Silverlake Crossings.
Q: Does Hilton Garden Inn Grapevine have alarm clock telephone ringers?
A: Alarm clock telephone ringers are not available at the Hilton Garden Inn Grapevine at Silverlake Crossings.
Q: Does Hilton Garden Inn Grapevine have an accessible registration desk?
A: Yes, Hilton Garden Inn DFW North Grapevine has an accessible registration desk.
Q: Does Hilton Garden Inn Grapevine have an wheel chair accessible route to the registration desk?
A: Yes, Hilton Garden Inn DFW North Grapevine has an accessible route from the accessible public entrance to the registration area.
Q: Does Hilton Garden Inn Grapevine have deadbolts on guest room and suite doors?
A: Yes, guest rooms and suites at the Hilton Garden Inn Grapevine feature internal locking mechanisms, including a deadbolt lock and a physical swing latch/security catch on the door frame. The electronic/digital door lock features a manual interior deadbolt turn-lever/thumbturn.
Q: Does Hilton Garden Inn Grapevine offer a toilet seat at wheelchair height for disabled guests?
A: The Hilton Garden Inn Grapevine offers wheelchair-accessible rooms equipped with ADA-compliant, raised/wheelchair-height toilets (typically 17 to 19 inches high) with grab bars installed adjacent to the toilet.
Q: Does Hilton Garden Inn Grapevine offer digital key access?
A: Digital key access is not available at the Hilton Garden Inn Grapevine at Silverlake Crossings.
Q: Does Hilton Garden Inn Grapevine offer lever handles on guest room doors?
A: Lever handles on guest room doors are not available.
Q: Does Hilton Garden Inn Grapevine offer lowered night guards on guest room doors?
A: We do not offer lowered night guards on guest room doors.
Q: Does Hilton Garden Inn Grapevine offer room and suite access through an exterior corridor?
A: The Hilton Garden Inn DFW North/Grapevine does not offer exterior corridor access to its rooms or suites, featuring interior corridors instead.
Q: Does Hilton Garden Inn Grapevine offer room and suite access through an interior corridor?
A: The Hilton Garden Inn Grapevine locations feature multi-floor, enclosed building layouts with interior corridor access to all guest rooms and suites.
Q: Does Hilton Garden Inn Grapevine offer safety chains or latches on guest doors?
A: Safety chains or latches on guest doors are not available at Hilton Garden Inn Grapevine.
Q: Does Hilton Garden Inn Grapevine offer secondary locks on room windows?
A: Secondary locks on room windows are not available.
Q: Does Hilton Garden Inn Grapevine provide electronic room keys for guests?
A: Electronic room keys are not available at the Hilton Garden Inn Grapevine at Silverlake Crossings.
Q: Does Hilton Garden Inn Grapevine provide meeting space for guests?
A: Yes, our hotel supports business meetings and events. We offer the Hilton Honors Event Planner Program, which allows meeting coordinators to earn points and credits for future business meetings held at our property. Additionally, guests can earn bonus Hilton Honors Points by scheduling an official property site visit.
Q: Does the Hilton Garden Inn Grapevine, have roll-in shower available?
A: Roll-in showers are not available at the Hilton Garden Inn Grapevine at Silverlake Crossings.
Q: How can I use a digital key at Hilton Garden Inn Grapevine?
A: A digital key is not available at the Hilton Garden Inn Grapevine at Silverlake Crossings.
Q: How do I troubleshoot issues with my digital key at Hilton Garden Inn Grapevine?
A: Digital key services are not available at the Hilton Garden Inn Grapevine at Silverlake Crossings.
Q: How long is my digital key valid after check-out at Hilton Garden Inn Grapevine?
A: Your Hilton Digital Key automatically deactivates as soon as you complete the check-out process. If you check out via the Hilton Honors app, the digital key is revoked immediately upon completing the in-app check-out. If you do not manually check out, the digital key remains active until the hotel's standard check-out time or your approved late check-out time on your departure date.
Q: Is a physical key card still available if I use a digital key at Hilton Garden Inn Grapevine?
A: Standard policy across Hilton properties, including the Hilton Garden Inn Grapevine, allows you to get physical key cards even if you are using a Digital Key. Both your Digital Key and physical key cards can be used simultaneously without disabling one another.
Q: Is an adjustable-height hand-held shower wand available at Hilton Garden Inn Grapevine?
A: An adjustable-height hand-held shower wand is not available.
Q: Is an internet connection required to use a digital key at Hilton Garden Inn Grapevine?
A: An active internet connection is not strictly required at the exact moment you unlock your door using a Hilton Digital Key at the Hilton Garden Inn Grapevine. However, an internet connection is required beforehand to complete the check-in process and download/provision the digital key into the Hilton Honors app.
Q: Is there an accessible entrance to on-site fitness center at Hilton Garden Inn Grapevine?
A: Yes, there is an accessible route from the hotel's accessible public entrance to the exercise facilities, and the hotel features an accessible exercise facility.
Q: Is there an accessible entrance to the on-site business center at Hilton Garden Inn Grapevine?
A: There is no on-site business center available at the Hilton Garden Inn Grapevine at Silverlake Crossings.
Q: Is there an accessible entrance to the on-site spa at Hilton Garden Inn Grapevine?
A: There is no on-site spa available at the Hilton Garden Inn Grapevine at Silverlake Crossings.
Q: Is there an accessible entrance to the on-site swimming pool at Hilton Garden Inn Grapevine?
A: An accessible entrance to the on-site swimming pool is not available.
Q: Is there an accessible main entrance to the Hilton Garden Inn Grapevine?
A: Yes, the Hilton Garden Inn DFW North Grapevine has an accessible public entrance.
Q: Is there an accessible route to guest room at Hilton Garden Inn Grapevine?
A: Yes, there is an accessible route from the accessible public entrance to the accessible guestrooms at Hilton Garden Inn DFW North Grapevine.
Q: What app do I need to access the digital key for Hilton Garden Inn Grapevine?
A: You need the Hilton Honors app (available on both iOS and Android) to access the digital key.
Workspace Amenities
Q: Are speakerphones available at Hilton Garden Inn Grapevine?
A: Speakerphones are not available.
Q: Do the guest rooms at Hilton Garden Inn Grapevine have phones with voicemail?
A: Guest rooms at Hilton Garden Inn Grapevine do not have phones with voicemail.
Q: Do the rooms at Hilton Garden Inn Grapevine have desk chairs?
A: Yes, the guestrooms at Hilton Garden Inn Grapevine at Silverlake Crossings are equipped with a large executive work desk workspace paired with an ergonomic office chair.
Q: Do the rooms at Hilton Garden Inn Grapevine have ergonomic chairs for working comfortably?
A: Yes, the guestrooms at Hilton Garden Inn Grapevine at Silverlake Crossings are equipped with an ergonomic office chair, paired with a large executive work desk and adjustable directional lighting, to ensure your comfort while working.
Q: Does Hilton Garden Inn Grapevine have electrical outlets at desk level?
A: Electrical outlets at desk level are not available.
Q: Does Hilton Garden Inn Grapevine provide a spare electrical outlet at the desk?
A: Rooms at Hilton Garden Inn locations—including the Grapevine property—feature dedicated work desks equipped with easily accessible, spare electrical outlets (along with USB charging ports built into desktop lamps, clock radios, or power strips at the desk) for guests to charge laptops and other personal electronics.
Q: How many telephones are found in the rooms at Hilton Garden Inn Grapevine?
A: guest rooms typically feature one landline telephone
Q: Is an in-room printer available at Hilton Garden Inn Grapevine?
A: An in-room printer is not available at the Hilton Garden Inn Grapevine at Silverlake Crossings.
Q: Is in-room fax available at Hilton Garden Inn Grapevine?
A: In-room fax is not available at the Hilton Garden Inn Grapevine at Silverlake Crossings.
Q: What is the electric voltage in rooms at Hilton Garden Inn Grapevine?
A: The electric voltage in guest rooms at the Hilton Garden Inn Grapevine is 120 Volts AC with a frequency of 60 Hz, using Type A and Type B plug types.
Q: What kind of work desk is provided in guest rooms at Hilton Garden Inn Grapevine?
A: Guest rooms at the Hilton Garden Inn Grapevine at Silverlake Crossings are equipped with a large executive work desk workspace, complete with adjustable directional lighting and an ergonomic office chair.
Airport Information
Q: Does Hilton Garden Inn Grapevine offer a free airport shuttle?
A: Yes, the Hilton Garden Inn Grapevine offers a complimentary DFW Airport shuttle.
Q: How far is Hilton Garden Inn Grapevine from the nearest airport?
A: The Hilton Garden Inn DFW North Grapevine is 4 miles from the Dallas/Fort Worth International Airport.
Q: What transportation options are available from the airport to Hilton Garden Inn Grapevine?
A: We offer a complimentary DFW Airport shuttle service for our guests. The shuttle departs precisely every hour on the hour. We kindly request that guests provide the hotel front desk with a minimum 15-minute advanced warning to confirm drop-off or pick-up arrangements.
City Center
Q: What is the compass direction from Hilton Garden Inn Grapevine to the city center?
A: The compass direction from the Hilton Garden Inn DFW North/Grapevine to the city center is East-Southeast (ESE) or East.
Q: What is the distance of the city center from Hilton Garden Inn Grapevine?
A: The City Center is 0.75 miles from the Hilton Garden Inn DFW North Grapevine.
Q: What is the nearest city center to Hilton Garden Inn Grapevine?
A: The Hilton Garden Inn Grapevine at Silverlake Crossings is located in Grapevine, TX. Guests are encouraged to visit landmark attractions across Grapevine, TX, including Historic Main Street, which serves as the city's central area.
Property Internet Provider
Q: What is the wifi bandwidth at Hilton Garden Inn Grapevine?
A: The connection speed is benchmarked at 100+ Mbps.
Spa Facilities
Q: Does Hilton Garden Inn Grapevine have a spa on-site?
A: A spa is not available on-site at the Hilton Garden Inn Grapevine at Silverlake Crossings.