Bedding, Cribs & Rollaways
Q: Are cribs available for guests staying at Hyatt Place Portland?
A: Cribs are not available at Hyatt Place Portland Airport/Cascade Station.
Q: Are down/feather pillows available at Hyatt Place Portland?
A: Down/feather pillows are not available at Hyatt Place Portland Airport/Cascade Station.
Q: Are foam pillows available at Hyatt Place Portland?
A: Foam pillows are not available at Hyatt Place Portland Airport/Cascade Station.
Q: Are luxury linen types available at Hyatt Place Portland?
A: Luxury linen types are not available at Hyatt Place Portland Airport/Cascade Station.
Q: Are rollaway beds available at Hyatt Place Portland?
A: Rollaway beds are not available at Hyatt Place Portland Airport/Cascade Station.
Q: Are sofa beds available at Hyatt Place Portland?
A: Sofa beds are not available at Hyatt Place Portland Airport/Cascade Station.
Q: Is a down/featherbed available at Hyatt Place Portland?
A: A down/featherbed is not available at Hyatt Place Portland Airport/Cascade Station.
Q: Is a duvet available at Hyatt Place Portland?
A: A duvet is not available at Hyatt Place Portland Airport/Cascade Station.
Q: Is a pillow-top mattress available at Hyatt Place Portland?
A: A pillow-top mattress is not available at Hyatt Place Portland Airport/Cascade Station.
Q: Is a portable play yard-type crib available at Hyatt Place Portland?
A: A portable play yard-type crib is not available at Hyatt Place Portland Airport/Cascade Station.
Q: Is a traditional crib available at Hyatt Place Portland?
A: A traditional crib is not available at Hyatt Place Portland Airport/Cascade Station.
Q: What is the fee for a crib at Hyatt Place Portland?
A: Hyatt Place Portland Airport/Cascade Station does not offer cribs.
Q: What is the thread count of the bed linens provided at Hyatt Place Portland?
A: Hyatt Place properties, including Hyatt Place Portland, do not publicly advertise a specific consumer thread count, but standard brand-wide hospitality specifications typically feature bed linens with a 200 to 300 thread count, typically a T-200 or T-250 cotton/poly percale blend.
Guest Services
Q: Are complimentary toll-free calls available at Hyatt Place Portland?
A: Complimentary toll-free calls are not available at Hyatt Place Portland Airport/Cascade Station.
Q: Do you have to be a hotel guest to visit the Hyatt Place Portland or dine at the restaurants?
A: You do not have to be a hotel guest to dine at The Placery or visit The Market. The Placery, located at the lobby bar, welcomes guests "if you're just passing through," and The Market offers grab-and-go items. The Breakfast Bar is primarily for hotel guests, either included with a room rate or added at check-in.
Q: Do you offer Resort or Day Passes that will allow access to the amenities at Hyatt Place Portland?
A: We do not offer Resort or Day Passes.
Q: Does Hyatt Place Portland deliver a complimentary newspaper to guest rooms?
A: Hyatt Place Portland Airport/Cascade Station does not offer complimentary newspaper delivery to guest rooms.
Q: Does Hyatt Place Portland offer a complimentary newspaper in the lobby?
A: Hyatt Place Portland Airport/Cascade Station does not offer a complimentary newspaper in the lobby.
Q: Does Hyatt Place Portland offer babysitting services?
A: Hyatt Place Portland Airport/Cascade Station does not offer babysitting services.
Q: Does Hyatt Place Portland offer complimentary coffee in lobby?
A: Hyatt Place Portland Airport/Cascade Station does not offer complimentary coffee in the lobby.
Q: Does Hyatt Place Portland offer complimentary in-room coffee or tea?
A: Hyatt Place Portland Airport/Cascade Station does not offer complimentary in-room coffee or tea.
Q: Does Hyatt Place Portland offer complimentary long distance calls?
A: Hyatt Place Portland Airport/Cascade Station does not offer complimentary long distance calls.
Q: Does Hyatt Place Portland provide complimentary concierge desk service?
A: No, Hyatt Place Portland Airport/Cascade Station does not offer Concierge services.
Q: Is a safe deposit box available at Hyatt Place Portland?
A: Hyatt Place Portland Airport/Cascade Station does not offer a safe deposit box.
Q: Is a voltage converter available at Hyatt Place Portland?
A: A voltage converter is not available at Hyatt Place Portland Airport/Cascade Station.
Q: Is an electrical adapter available at Hyatt Place Portland?
A: An electrical adapter is not available at Hyatt Place Portland Airport/Cascade Station.
Q: Is grocery shopping service available at Hyatt Place Portland?
A: No, grocery shopping service is not available at Hyatt Place Portland Airport/Cascade Station.
Q: Is same-day dry cleaning available at Hyatt Place Portland?
A: Hyatt Place Portland Airport/Cascade Station does not offer Laundry services.
Q: Is the front desk open 24 hours at Hyatt Place Portland?
A: The front desk at Hyatt Place Portland Downtown – Old Port Square is open 24 hours a day.
Q: Is there a concierge or guest services desk available at Hyatt Place Portland?
A: No, Hyatt Place Portland Airport/Cascade Station does not offer Concierge services, and a guest services desk is not available.
Q: Is valet cleaning available everyday at Hyatt Place Portland?
A: No, valet cleaning is not available at Hyatt Place Portland Airport/Cascade Station.
Q: Is valet dry cleaning available at Hyatt Place Portland?
A: Valet dry cleaning is not available at Hyatt Place Portland Airport/Cascade Station.
Q: Is wake-up call service available at Hyatt Place Portland?
A: Wake-up call service is not available at Hyatt Place Portland Airport/Cascade Station.
Q: What languages are spoken by the staff at Hyatt Place Portland?
A: The primary and official language spoken by staff at Hyatt Place Portland is English, though individual employees may also speak other languages depending on the specific staff members working.
Room Entertainment
Q: Do the rooms at Hyatt Place Portland come with an AM/FM clock radio?
A: The Hyatt Place Portland Airport/Cascade Station does not offer AM/FM clock radios in its rooms.
Q: Does Hyatt Place Portland have HD flat-panel TVs (32 inches or larger) in the rooms?
A: Yes, our guestrooms at Hyatt Place Portland Airport/Cascade Station feature 49-inch swiveling flat-screen HDTVs.
Swimming Pools
Q: Are floatation devices allowed in the pool at Hyatt Place Portland?
A: At Hyatt Place Portland Downtown / Old Port Square (Maine), there is no pool. At Hyatt Place Portland Airport / Cascade Station (Oregon), U.S. Coast Guard-approved life vests and jackets are permitted, but large inflatable floats or pool toys are typically restricted.
Q: Are pool towels provided at Hyatt Place Portland?
A: Pool towels are not available at Hyatt Place Portland Airport/Cascade Station.
Q: Are there any pool restrictions at Hyatt Place Portland (e.g., swimwear policy)?
A: At the Hyatt Place Portland Airport / Cascade Station location, standard swim gear such as swimsuits and rash guards or swim shirts is required, and guests are asked not to wear regular cotton t-shirts in the pool. Inflatable arm floaties are generally prohibited, though USCG-approved life jackets or puddle jumpers are permitted for children. Additionally, children must be supervised by an adult at all times, and glassware, food, alcohol, and smoking or vaping are strictly prohibited on the pool deck. The Hyatt Place Portland Downtown Old Port Square location does not have a swimming pool.
Q: Are there any poolside activities available at Hyatt Place Portland?
A: For the Hyatt Place Portland Downtown / Old Port Square in Maine, the hotel does not host organized poolside programs, games, or events, though an indoor pool is available for swimming and the pool deck offers seating. For the Hyatt Place Portland Airport / Cascade Station in Oregon, the pool area is designed for casual family swimming and relaxation rather than scheduled resort-style poolside events or activities.
Q: Are there lockers available at the pool or fitness center at Hyatt Place Portland?
A: Lockers are not available at the pool or fitness center at Hyatt Place Portland Airport/Cascade Station.
Q: Can I bring food and drinks to the pool area at Hyatt Place Portland?
A: Hyatt Place properties generally allow guests to bring food and non-alcoholic drinks to the indoor pool area. Outside food and beverages must be in plastic, aluminum, or paper containers, as glass is strictly prohibited. Snacks and beverages purchased on-site are permitted, and guests must clean up after themselves. The Hyatt Place Portland Downtown / Old Port Maine location does not have a swimming pool, while the Hyatt Place Portland Airport / Cascade Station Oregon location features an indoor pool where these guidelines apply.
Q: Can I host a private pool event at Hyatt Place Portland?
A: No, Hyatt Place Portland Airport/Cascade Station does not offer private pool events.
Q: Does Hyatt Place Portland have a lap pool or swim lanes?
A: The Hyatt Place Portland Airport/Cascade Station has an indoor pool that is naturally lit and provides the perfect temperature and depth for families with little ones. It is not described as a lap pool or having swim lanes.
Q: Does Hyatt Place Portland have a pool for fitness or water aerobics?
A: Neither Hyatt Place Portland location offers a pool suited for fitness swimming or water aerobics classes. The Hyatt Place Portland Downtown – Old Port Square in Maine does not have a pool on-site, and the Hyatt Place Portland Airport / Cascade Station in Oregon features a small indoor leisure pool and hot tub that is not sized or equipped for lap swimming or water aerobics instruction.
Q: Does Hyatt Place Portland have a poolside bar or restaurant?
A: Hyatt Place Portland Airport/Cascade Station does not offer a poolside bar or restaurant.
Q: Does Hyatt Place Portland have a swimming pool?
A: Yes, Hyatt Place Portland Airport/Cascade Station offers a Pool.
Q: Does Hyatt Place Portland have an age restriction for the pool?
A: At the Hyatt Place Portland Airport / Cascade Station in Oregon, there is no strict age limit preventing children from using the pool, but minors are generally required to have adult supervision, and state health guidelines recommend that children under 14 be accompanied by an adult. The Hyatt Place Portland Downtown – Old Port Square in Maine does not have a swimming pool. Generally, anyone under 21 using hotel facilities, including the pool area, must be accompanied by an adult registered to the room.
Q: Does Hyatt Place Portland offer poolside cabanas for rent?
A: No, Hyatt Place Portland Airport/Cascade Station does not offer poolside cabanas for rent.
Q: Does Hyatt Place Portland offer poolside service or waitstaff?
A: Hyatt Place Portland Airport/Cascade Station does not offer poolside service or waitstaff.
Q: Does the Hyatt Place Portland have a children's pool?
A: A children's pool is not available. The hotel features an indoor pool that is open year-round and is described as suitable for families with younger children.
Q: Is the pool accessible to guests with disabilities at Hyatt Place Portland?
A: Yes, the swimming pool is accessible to guests with disabilities and features ADA chairs.
Q: Is the pool at Hyatt Place Portland indoor or outdoor?
A: The pool at Hyatt Place Portland Airport/Cascade Station is an indoor pool.
Q: Is the pool at Hyatt Place Portland open year-round?
A: Yes, the indoor pool at Hyatt Place Portland Airport/Cascade Station is open year-round.
Q: Is the pool heated at Hyatt Place Portland?
A: Hyatt Place Portland Downtown / Old Port in Portland, Maine features a heated indoor pool open year-round, and Hyatt Place Portland Airport / Cascade Station in Portland, Oregon also features a heated indoor pool open year-round along with a hot tub.
Q: Is there a lifeguard on duty at Hyatt Place Portland?
A: A lifeguard is not available at the Hyatt Place Portland Airport/Cascade Station.
Q: Is there a pool for adults only at Hyatt Place Portland?
A: No, the hotel does not have an adults-only pool. The indoor pool is described as suitable for families with younger children.
Q: What are the operating hours for the pool at Hyatt Place Portland?
A: The indoor pool and hot tub are open daily from 6 AM to 10 PM.
Q: What is the maximum pool depth at Hyatt Place Portland?
A: At Hyatt Place Portland Airport / Cascade Station in Oregon, the maximum pool depth is 5 feet, while the Hyatt Place Portland Downtown / Old Port Square location in Maine does not have an on-site pool.
Fitness Facilities
Q: Are elliptical machines available at Hyatt Place Portland?
A: Elliptical machines are available at Hyatt Place Portland locations, specifically at the Hyatt Place Portland Airport / Cascade Station, which features a 24-hour fitness center equipped with Life Fitness cardio equipment, including elliptical machines.
Q: Are fitness classes offered at Hyatt Place Portland?
A: Fitness classes are not available at Hyatt Place Portland Airport/Cascade Station.
Q: Are personal trainers available at the fitness center in Hyatt Place Portland?
A: Personal trainers are not available at the fitness center.
Q: Are there free weights at Hyatt Place Portland?
A: No, free weights are not available at Hyatt Place Portland Airport/Cascade Station.
Q: Are there weight machines at Hyatt Place Portland?
A: Yes, the fitness center at Hyatt Place Portland Airport Cascade Station offers cardio equipment, free weights, and muscle-toning equipment.
Q: Does Hyatt Place Portland have cardiovascular equipment?
A: Yes, the Hyatt Place Portland Airport Cascade Station has a 24-hour fitness center with cardio equipment and free weights.
Q: Does Hyatt Place Portland offer exercise bikes?
A: The Hyatt Place Portland Downtown - Old Port Square offers stationary exercise bikes inside its 24-hour fitness center, including a Peloton bike.
Q: Does the fitness center at Hyatt Place Portland provide complimentary towels and water?
A: Both Hyatt Place Portland Downtown / Old Port in Maine and Hyatt Place Portland Airport / Cascade Station in Oregon include complimentary towels and hydration options on-site at their 24-hour fitness facilities.
Q: Does the gym at Hyatt Place Portland have treadmills?
A: Treadmills are not available. The fitness center offers cardio equipment and free weights.
Q: Does the Hyatt Place Portland have a fitness center?
A: Yes, Hyatt Place Portland Airport/Cascade Station offers a Fitness Center.
Q: In which year was the fitness equipment at Hyatt Place Portland most recently replaced?
A: For Hyatt Place Portland – Old Port in Portland, Maine, the fitness center area access underwent major updates in 2017, with an extensive full-property renovation covering all fitness facilities scheduled from January to May 2025. For Hyatt Place Portland Airport / Cascade Station in Portland, Oregon, the property opened in 2008 with its standard gym equipment setup, with no specific replacement year mentioned.
Q: Is additional fitness equipment available at Hyatt Place Portland?
A: The 24-hour fitness center at Hyatt Place Portland Airport Cascade Station offers cardio equipment, free weights, and muscle-toning equipment.
Q: Is the fitness center at Hyatt Place Portland accessible to all guests, or only certain room categories?
A: The fitness center at Hyatt Place Portland Airport Cascade Station is available to all guests. It is open 24 hours a day.
Q: Is the fitness center extensive or limited at Hyatt Place Portland?
A: Our 24-hour fitness center is equipped with cardio equipment, free weights, and muscle-toning equipment.
Q: Is there an extra fee to use the fitness center at Hyatt Place Portland?
A: No, there is no extra fee to use the fitness center. It is open 24 hours a day for your convenience.
Q: Is there strength training equipment at Hyatt Place Portland?
A: Yes, the 24-hour fitness center at Hyatt Place Portland Airport Cascade Station includes free weights and muscle-toning equipment.
Q: What are the operating hours of the fitness center at Hyatt Place Portland?
A: The fitness center at Hyatt Place Portland Airport Cascade Station is open 24 hours.
Q: What kind of exercise equipment is available in the fitness center at Hyatt Place Portland?
A: The fitness center at Hyatt Place Portland Airport Cascade Station offers cardio equipment and free weights/muscle-toning equipment.
Q: What's the name of the fitness center at Hyatt Place Portland?
A: The fitness center at Hyatt Place Portland Airport Cascade Station is referred to as the Fitness Center.
Q: Where is the fitness center located at Hyatt Place Portland?
A: The fitness center is located on-site at the hotel.
Housekeeping Services
Q: Are extra blankets and pillows available in the rooms at Hyatt Place Portland?
A: Extra blankets and pillows are not available.
Q: Are there any laundry service promotions or discounts at Hyatt Place Portland?
A: Hyatt Place Portland Airport/Cascade Station does not offer Laundry.
Q: Are there self-service laundry facilities available on site at Hyatt Place Portland?
A: No, Hyatt Place Portland Airport/Cascade Station does not offer Laundry.
Q: Can I request dry cleaning at Hyatt Place Portland?
A: Hyatt Place Portland Airport/Cascade Station does not offer laundry services.
Q: Does Hyatt Place Portland provide laundry bags or hampers in the rooms?
A: Laundry bags or hampers are not available in the rooms. However, self-service laundry facilities are available on site, and same-day dry cleaning is offered.
Q: Has Hyatt Place Portland received any official cleanliness or sanitation certification?
A: Hyatt Place locations in Portland participate in Hyatts Global Care and Cleanliness Commitment, which includes GBAC STAR Accreditation through the Global Biorisk Advisory Council, having a dedicated Hygiene and Wellbeing Leader, and undergoing routine local public health department inspections.
Q: How do I arrange laundry service at Hyatt Place Portland?
A: Hyatt Place Portland Airport/Cascade Station does not offer Laundry service.
Q: How often does housekeeping come at Hyatt Place Portland?
A: Housekeeping is available upon request throughout your stay.
Q: Is same-day laundry service available at Hyatt Place Portland?
A: No, Hyatt Place Portland Airport/Cascade Station does not offer Laundry.
Q: Is there a fee for laundry services at Hyatt Place Portland?
A: Hyatt Place Portland Airport/Cascade Station does not offer Laundry services.
Q: Is there a nightly refresh service available at Hyatt Place Portland?
A: Nightly refresh service is not available at Hyatt Place Portland Airport/Cascade Station.
Q: What enhanced hygiene or cleanliness protocols are in place at Hyatt Place Portland?
A: Hyatt Place Portland adheres to Hyatt's Global Care & Cleanliness Commitment, which includes GBAC STAR Accreditation, a designated Hygiene & Wellbeing Leader, use of EPA-registered hospital-grade disinfectants, increased frequency of sanitizing high-touch surfaces in public spaces, hand sanitizer stations throughout high-traffic areas, frequent disinfection of fitness and amenity spaces, deep cleaning of guest room touchpoints prior to check-in, sanitized key cards, flexible housekeeping options to minimize contact, minimized high-touch room items, elevated food safety standards, and contactless food and beverage options.
Q: What is the turnaround time for laundry service at Hyatt Place Portland?
A: Hyatt Place Portland Airport/Cascade Station does not offer Laundry service.
Q: What laundry services are available at Hyatt Place Portland?
A: Hyatt Place Portland Airport/Cascade Station does not offer Laundry services.
Meeting Facilities
Q: Are meeting facilities at Hyatt Place Portland available for booking by non-guests?
A: Yes, the meeting facilities at Hyatt Place Portland Airport/Cascade Station are available for booking for various events such as business meetings, family reunions, weddings, and social gatherings.
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Q: Can I arrange for additional meeting supplies or equipment at Hyatt Place Portland?
A: Yes, state-of-the-art or modern audiovisual equipment is promoted for meetings and events. For specific arrangements, you can contact the meeting team at PDXZA-DOS.Dynamic@hyatt.com.
Q: Can I book meeting rooms at Hyatt Place Portland for a half-day event?
A: Yes, you can book meeting rooms for half-day events at Hyatt Place locations. Hyatt Place hotels generally offer flexible meeting space rentals—including half-day (typically 4-hour) options—for business meetings, workshops, corporate retreats, and small gatherings.
Q: Does Hyatt Place Portland have meeting facilities available for events?
A: Yes, Hyatt Place Portland Airport/Cascade Station offers Meeting Facilities.
Q: Does Hyatt Place Portland provide catering services for meetings or events?
A: Hyatt Place Portland Airport/Cascade Station does not offer catering services.
Q: How many meeting rooms are available at Hyatt Place Portland?
A: The Hyatt Place Portland Airport Cascade Station has 4 individual meeting rooms available.
Q: Is there a dedicated event planner available for meetings at Hyatt Place Portland?
A: Hyatt Place Portland Airport/Cascade Station does not offer a dedicated event planner.
Q: What is the maximum capacity of the largest meeting room/facility at Hyatt Place Portland?
A: Hyatt Place Portland Downtown-Old Port Square in Portland, Maine has a maximum capacity of 75 guests in its largest meeting space, and Hyatt Place Portland Airport / Cascade Station in Portland, Oregon has a maximum capacity of 80 guests in its largest meeting space.
Q: What is the maximum meeting space available in the largest room at Hyatt Place Portland?
A: The largest meeting space available at Hyatt Place Portland Airport Cascade Station is 193 square meters, which is approximately 2,077 square feet.
Q: What is the total meeting room space at Hyatt Place Portland?
A: The Hyatt Place Portland Airport Cascade Station features 2,084 square feet of modern event space.
Q: What types of meeting rooms are available at Hyatt Place Portland?
A: Hyatt Place Portland Airport Cascade Station offers several meeting spaces, including: * Meeting Space #1 (also referred to as Meeting Place 1, described as a boardroom) * Meeting Space #2 (Meeting Place 2) * Meeting Space #3 (Meeting Place 3) * Meeting Space #4 (Meeting Place 4) * Meeting Space #3&4 (Meeting Place 3 & 4, a combined space)
Meeting Supplies
Q: Are wall charts available at Hyatt Place Portland?
A: Wall charts are not available at Hyatt Place Portland Airport/Cascade Station.
Reservations Policies
Q: Can I make a reservation without a credit card at Hyatt Place Portland?
A: You generally cannot make a reservation at Hyatt Place Portland without a credit card, as Hyatt requires a major credit card to guarantee and hold room reservations online or over the phone. Upon arrival, guests are required to present a valid credit card matching the name on the reservation, though most properties will allow a major debit card to hold and pay for the reservation instead.
Q: Can I pay for the deposit with a credit card at Hyatt Place Portland?
A: Yes, you can pay for the deposit with a credit card at Hyatt Place Portland Downtown - Old Port Square. Major credit cards such as Visa, MasterCard, American Express, and Discover are accepted for both the room rate and any security or incidental deposits required at check-in. The credit card used must be presented at check-in along with a matching government-issued photo ID. The property operates as a cashless hotel, so cash is not accepted for payments or deposits.
Q: Do children stay free at Hyatt Place Portland?
A: Yes, children stay free at the Hyatt Place Portland Downtown / Old Port Square. Up to 2 children aged 18 and under stay free when sharing a room with a parent or guardian and using existing bedding (such as the main beds or the pull-out sofa bed standard in Hyatt Place rooms). Infant cribs are available free of charge upon request.
Q: Does Hyatt Place Portland accept credit card authorization forms?
A: Hyatt Place Portland does not accept the standard online Hyatt Third-Party Credit Card Authorization Form. However, the hotel typically accommodates third-party payments through its own property-specific procedures, such as a secure digital payment link or a specific internal authorization process, which must be arranged directly with the hotel front desk or reservations department at least 72 hours prior to arrival.
Q: How can I modify or cancel my reservation at Hyatt Place Portland?
A: To modify or cancel a reservation at Hyatt Place Portland booked directly through Hyatt, you can use the Hyatt website or World of Hyatt app, navigate to Manage My Reservation, enter your confirmation number and last name, and select Modify Reservation or Cancel Reservation. Alternatively, you can call Hyatt Reservations or the hotel front desk directly. If the booking was made through a third-party service, you must modify or cancel the reservation directly through that third party. Flexible rates generally allow fee-free cancellations up to 24 to 48 hours prior to check-in, whereas non-refundable rates may incur charges.
Q: Is a credit card required to secure my rate at Hyatt Place Portland?
A: Yes, a credit card is required to guarantee and secure your reservation rate at Hyatt Place Portland Downtown - Old Port Square.
Q: What amenities are complimentary at Hyatt Place Portland?
A: Hyatt Place Portland Airport/Cascade Station offers several complimentary amenities, including Business Services, Digital Check-In, a Fitness Center, Free Breakfast, Free Internet, and a Pool.
Q: What is Hyatt Place Portland's policy on lost and found items?
A: Hyatt Place Portland follows standard hotel industry lost and found procedures. Guests can report lost items by calling the front desk directly or filling out an online lost item request form. Found items are logged and held in secure storage for 30 to 90 days depending on the item's value before being disposed of or donated. If an item is found, the hotel will arrange to ship it back to the guest, who is responsible for shipping and handling costs. Guests can contact the Hyatt Place Portland Downtown – Old Port Square at +1 (207) 775-1000 or the Hyatt Place Portland Airport / Cascade Station at +1 (503) 288-2808.
Q: What is the cancellation policy at Hyatt Place Portland?
A: For Hyatt Place Portland Downtown – Old Port Square in Maine, the standard policy requires 24-hour advance notice prior to check-in to cancel without penalty, while third-party or prepaid rates are subject to specific terms set at the time of purchase. For Hyatt Place Portland Airport / Cascade Station in Oregon, the standard policy generally requires 24 to 48 hours notice prior to check-in.
Q: What is the deposit required to book a room at Hyatt Place Portland?
A: Standard rates do not require an upfront deposit at the time of booking, whereas prepaid or non-refundable rates require full payment for the entire stay as a deposit at the time of booking. Additionally, an incidental deposit hold of 50 to 75 dollars per night is required at check-in.
Q: What is the policy on incidental charges at Hyatt Place Portland?
A: At check-in, a government-issued photo ID and a payment card are required for an authorization hold for incidental charges in addition to room and tax. The typical authorization hold for incidentals ranges from $25 to $75 per night. Any unused portion of the incidental hold is released at check-out, with credit card holds processing within 3 to 5 business days and debit cards taking longer depending on the bank.
Room Inventory
Q: Are all guestrooms at Hyatt Place Portland non-smoking?
A: Yes, all guestrooms are non-smoking. Both Hyatt Place locations in Portland—Hyatt Place Portland Downtown / Old Port Square in Maine and Hyatt Place Portland Airport / Cascade Station in Oregon—are 100% smoke-free properties. Smoking (including vaping) is strictly prohibited in all guestrooms and indoor public spaces.
Q: Are connecting rooms available at Hyatt Place Portland?
A: Connecting rooms are not available at Hyatt Place Portland Airport/Cascade Station.
Q: Are smoking rooms available at Hyatt Place Portland?
A: Smoking rooms are not available at Hyatt Place Portland Airport/Cascade Station.
Q: Are there any outdoor spaces or gardens at Hyatt Place Portland?
A: Hyatt Place Portland Airport/Cascade Station does not offer outdoor spaces or gardens.
Q: Do any rooms have a balcony or patio at Hyatt Place Portland?
A: Hyatt Place Portland Airport/Cascade Station does not offer rooms with a balcony or patio.
Q: How many floors does Hyatt Place Portland have?
A: Hyatt Place Portland Downtown - Old Port in Portland, Maine has 7 floors, and Hyatt Place Portland Airport / Cascade Station in Portland, Oregon has 4 floors.
Q: How many rooms are at Hyatt Place Portland?
A: There are 136 rooms at Hyatt Place Portland Airport Cascade Station.
Q: How many suites are at Hyatt Place Portland?
A: We do not have suites available at Hyatt Place Portland Airport Cascade Station. Our guestrooms are spacious, 400-square-foot accommodations with separate sleeping and living areas.
Q: What are the extra person charges at Hyatt Place Portland?
A: Up to 2 children aged 18 and under stay for free when occupying the same room as a parent or guardian and using existing bedding. Additional adult fees typically apply for a 3rd or 4th adult in the room, and these published rates vary depending on room type, dates, and season.
Q: What is the maximum guest room occupancy at Hyatt Place Portland?
A: At Hyatt Place Portland Downtown / Old Port in Maine, the standard maximum occupancy is 4 guests per room or suite. At Hyatt Place Portland Airport / Cascade Station in Oregon, rooms featuring 2 Queen beds plus a double sofa bed accommodate up to 5 guests.
Bars
Q: Does Hyatt Place Portland have an on-site bar?
A: Hyatt Place Portland Airport/Cascade Station does not offer an on-site bar.
Q: Is the bar open for breakfast at Hyatt Place Portland?
A: Yes, The Placery, which is located at the lobby bar, is open from 6:00 AM to 12:00 AM daily. Breakfast is served at the Breakfast Bar from 6:00 AM to 9:30 AM Monday through Friday, and from 6:00 AM to 10:00 AM on Saturday and Sunday.
Q: Is the bar open for dinner at Hyatt Place Portland?
A: Yes, The Placery, which is located at the lobby bar, is open Monday through Sunday from 6:00 AM to 12:00 AM and offers an made-to-order menu with items such as burgers, salads, and sandwiches.
Q: Is the bar open for lunch at Hyatt Place Portland?
A: Yes, The Placery, which is located at the lobby bar, is open from 6:00 AM to 12:00 AM daily.
Certification
Q: Is Hyatt Place Portland certified by a globally recognized sustainable certification program?
A: Hyatt Place Portland Airport/Cascade Station is not certified by a globally recognized sustainable certification program.
Hotel Security
Q: Are there security cameras in public areas at Hyatt Place Portland?
A: Yes, security cameras (CCTV) are standard security equipment monitored in the public and shared common areas of the hotel, including the entrance and building exterior grounds, front desk and lobby area, elevators and elevator landings, and hallways and common corridors.
Q: Do guests need a room key to access the floors at Hyatt Place Portland?
A: Guests need a valid key card (physical key card or Digital Key via the World of Hyatt app / Apple Wallet) to access guest room floors via the elevators.
Q: Does the health club facilities (pool/gym) at Hyatt Place Portland require a key for entry?
A: A room keycard or mobile key is required for access to the fitness center. For the Hyatt Place Portland Airport / Cascade Station, keycard access is required to enter guest-only areas like the pool room and fitness center, while the Hyatt Place Portland Downtown – Old Port Square location does not have a swimming pool on site. An active room key, either physical or via the World of Hyatt mobile app, will unlock the health club facilities.
Q: Does the Hyatt Place Portland have guest evacuation plans in case of an emergency?
A: Hyatt Place locations in Portland have emergency and fire evacuation plans. These procedures include in-room evacuation maps on the back of guest room doors indicating exit stairwells and emergency routes, building safety signage such as illuminated exit signs and emergency lighting, on-site protocols including fire detection and designated evacuation assembly areas, and accessible evacuation features like visual and audible fire alarms and designated areas of rescue assistance.
Q: Is there 24-hour security staff on-site at Hyatt Place Portland?
A: Hyatt Place Portland Airport/Cascade Station does not offer 24-hour security staff.
Q: What are Hyatt Place Portland security procedures?
A: Hyatt Place Portland security procedures include a guestroom entry policy allowing authorized personnel to enter occupied rooms at least once every 24 hours, requiring a valid government-issued photo ID and credit card at check-in for guests at least 21 years old, and requiring room key cards for elevator and exterior door access during night hours. Additionally, guest rooms feature in-room safes, and public areas are monitored by CCTV surveillance with a manager or host on duty 24/7. Emergency systems include smoke detectors, sprinklers, emergency lighting, marked exit routes, and ADA-accessible visual alarms. Firearms must be unloaded, locked in a hard-sided container, and kept out of sight, with open carry prohibited except for on-duty law enforcement. Pets must be leashed or crated in public areas, and the properties are 100 percent smoke-free.
Phone & Fax Information
Q: What is the main phone area code at Hyatt Place Portland?
A: The main phone area code for Hyatt Place Portland Airport Cascade Station is 503.
Local Area & Office Transportation
Q: Does Hyatt Place Portland offer free local transportation?
A: Hyatt Place Portland Airport/Cascade Station does not offer free local transportation.
Q: Is there public transportation near Hyatt Place Portland?
A: Yes, public transportation is available near Hyatt Place Portland Airport/Cascade Station. Guests can use the MAX light rail via Cascade Station, which is steps away from the hotel, to access downtown and other Portland destinations.
Room Service
Q: Can I order from the on-site restaurant through room service at Hyatt Place Portland?
A: No, Hyatt Place Portland Airport/Cascade Station does not offer Room Service.
Q: Can I request delivery of breakfast items through room service at Hyatt Place Portland?
A: No, Hyatt Place Portland Airport/Cascade Station does not offer Room Service.
Q: Can I request special dietary options through room service at Hyatt Place Portland?
A: No, Hyatt Place Portland Airport/Cascade Station does not offer Room Service.
Q: Does Hyatt Place Portland offer breakfast for guests?
A: Yes, Hyatt Place Portland Airport/Cascade Station offers Free Breakfast.
Q: Does Hyatt Place Portland offer contactless delivery for room service?
A: Hyatt Place Portland Airport/Cascade Station does not offer Room Service.
Q: Does Hyatt Place Portland offer room service?
A: No, Hyatt Place Portland Airport/Cascade Station does not offer Room Service.
Q: Is there a minimum order for room service at Hyatt Place Portland?
A: Hyatt Place Portland Airport/Cascade Station does not offer Room Service.
Q: Is there an additional fee for room service at Hyatt Place Portland?
A: Room service is not available at Hyatt Place Portland Airport/Cascade Station.
Q: What are the hours of room service at Hyatt Place Portland?
A: Hyatt Place Portland Airport/Cascade Station does not offer Room Service.
Q: What types of food and drinks are available for room service at Hyatt Place Portland?
A: Hyatt Place Portland Airport/Cascade Station does not offer Room Service.
Audio-Visual Equipment
Q: Are film projectors with screens available at Hyatt Place Portland?
A: Film projectors with screens are not available at Hyatt Place Portland Airport/Cascade Station.
Q: Are microphones available at Hyatt Place Portland?
A: Microphones are not available at Hyatt Place Portland Airport/Cascade Station.
Q: Are TVs available at Hyatt Place Portland?
A: Hyatt Place Portland Airport/Cascade Station does not offer TVs.
Q: Are video cameras available at Hyatt Place Portland?
A: Video cameras are not available at Hyatt Place Portland Airport/Cascade Station.
Q: Can I reserve audio-visual equipment at Hyatt Place Portland?
A: Yes, state-of-the-art or modern audiovisual equipment is promoted for meetings and events at Hyatt Place Portland Airport Cascade Station.
Q: Does Hyatt Place Portland offer audio-visual equipment?
A: Hyatt Place Portland Airport/Cascade Station does not offer audio-visual equipment.
Q: Is videoconferencing available at Hyatt Place Portland?
A: No, Hyatt Place Portland Airport/Cascade Station does not offer videoconferencing.
Check-in/out Policies
Q: Can I check in digitally at Hyatt Place Portland before arriving at the hotel?
A: Yes, Hyatt Place Portland Airport/Cascade Station offers Digital Check-In.
Q: Can I check in digitally for multiple rooms at Hyatt Place Portland?
A: You can complete digital check-in for multiple rooms on the World of Hyatt app, provided all the rooms were booked under your main account or reservation. The hotel may still require the primary guest or the designated guests staying in the secondary rooms to briefly visit the front desk to verify government-issued photo IDs and present a physical payment card for incidentals. If the property supports Apple Wallet or Digital Keys, multiple room keys under a single reservation can often be stored under your app or Apple Wallet pass, but if guests in the second room are arriving separately or need individual mobile keys on their own devices, you will need to add their names to the secondary room reservation or stop by the desk so staff can issue physical keycards or separate digital permissions. To bypass the front desk entirely, it is recommended to call Hyatt Place Portland prior to arrival to verify that the names on all room reservations match the occupants and that your payment preferences are set up for all rooms.
Q: Can I request early check-in or late check-out at Hyatt Place Portland?
A: Early check-in and late check-out may be available based on availability.
Q: Can I use my mobile phone for digital check-in at Hyatt Place Portland?
A: Yes, Hyatt Place Portland Airport/Cascade Station offers Digital Check-In.
Q: Does Hyatt Place Portland offer digital check-in?
A: Yes, Hyatt Place Portland Airport/Cascade Station offers Digital Check-In.
Q: Does Hyatt Place Portland require an app for digital check-in?
A: Digital check-in is available.
Q: How can I complete digital check-in at Hyatt Place Portland?
A: Digital check-in is available at Hyatt Place Portland Airport/Cascade Station. You can complete your digital check-in and access Digital Key through the World of Hyatt app.
Q: Is a check-in kiosk available at Hyatt Place Portland?
A: No, a check-in kiosk is not available at Hyatt Place Portland Airport/Cascade Station. However, Digital Check-In is offered.
Q: Is direct billing available at Hyatt Place Portland?
A: Direct billing is not available at Hyatt Place Portland Airport/Cascade Station.
Q: Is express check-in available at Hyatt Place Portland?
A: Yes, Hyatt Place Portland Airport/Cascade Station offers Digital Check-In.
Q: Is express check-out available at Hyatt Place Portland?
A: Express check-out is not available at Hyatt Place Portland Airport/Cascade Station.
Q: Is there a digital key option available after checking in online at Hyatt Place Portland?
A: While Digital Check-In is available at Hyatt Place Portland Airport/Cascade Station, a Digital Key option is not offered.
Q: What documents or information do I need for digital check-in at Hyatt Place Portland?
A: To complete digital check-in at Hyatt Place Portland, you need an active World of Hyatt account and app, confirmation number or reservation details, a valid government-issued photo ID such as a passport, driver's license, or state ID, a valid credit or debit card, and guest and stay details including estimated arrival time and vehicle information.
Q: What is the early departure charge at Hyatt Place Portland?
A: At Hyatt Place Portland properties, early departure fees depend on your rate type and reservation terms. For standard or flexible rates, departing early mid-stay without notice may result in a fee equal to one night's room rate plus tax. For prepaid, non-refundable, or minimum stay rates, early departures generally result in the forfeiture of the remaining night's cost with no refund.
Q: What is the minimum age required for check-in at Hyatt Place Portland?
A: The minimum age required for check-in at Hyatt Place Portland Airport/Cascade Station is 21 years old. A person meeting this age requirement must be present at check-in and become a registered guest in the room.
Q: What is the procedure for after-hours check-in at Hyatt Place Portland?
A: Check-in begins at 3:00 PM. For flexibility, digital check-in and digital key access are available through the World of Hyatt app. If you anticipate arriving outside of standard check-in times, you may also contact our team to discuss early check-in options based on availability.
Sources: [1]
Q: What time is digital check-in at Hyatt Place Portland?
A: Digital check-in is available, and check-in begins at 3:00 PM.
Sources: [1]
Q: When is check-in at Hyatt Place Portland?
A: Check-in at Hyatt Place Portland Airport/Cascade Station is at 3:00 PM.
Q: When is check-out at Hyatt Place Portland?
A: Check-out at Hyatt Place Portland Airport Cascade Station is at 12:00 PM.
Q: Who can I contact if I have issues with digital check-in at Hyatt Place Portland?
A: Please contact the hotel directly at +1 503 288 2808 for assistance with digital check-in issues.
Property Lookup
Q: Is Hyatt Place Portland located in the Northern or Southern Hemisphere?
A: The Hyatt Place Portland Airport Cascade Station is located in Portland, Oregon, United States of America, which is in the Northern Hemisphere.
Q: What is the latitude (in degrees) of Hyatt Place Portland?
A: The latitude of Hyatt Place Portland Downtown – Old Port Square is approximately 43.6611 degrees.
Q: What is the longitude (in degrees) of Hyatt Place Portland?
A: The longitude of Hyatt Place Portland Downtown / Old Port is approximately -70.2541 degrees (or 70.2541 degrees W), and the longitude of the Hyatt Place near Portland International Airport in Oregon is approximately -122.5630 degrees (or 122.5630 degrees W).
Additional Room Amenities
Q: Are blackout curtains provided in the rooms at Hyatt Place Portland to block out light?
A: Blackout curtains are not available.
Q: Are pay-per-view movies available on the in-room TVs at Hyatt Place Portland?
A: Pay-per-view movies are not available at Hyatt Place Portland Airport/Cascade Station.
Q: Are smart TVs available in the rooms at Hyatt Place Portland?
A: Smart TVs are not available at Hyatt Place Portland Airport/Cascade Station.
Q: Are there USB charging ports available in the guest rooms at Hyatt Place Portland?
A: Hyatt Place Portland Airport/Cascade Station does not offer USB charging ports in the guest rooms.
Q: Can I control the temperature in my room at Hyatt Place Portland?
A: Yes, rooms at Hyatt Place Portland Airport/Cascade Station have thermostats for temperature control. Accessible rooms specifically feature lowered thermostats.
Q: Do guest rooms at Hyatt Place Portland include a seating area with a sofa or chair?
A: Hyatt Place Portland Airport/Cascade Station does not offer guest rooms with a seating area with a sofa or chair.
Q: Do the guest rooms have air-conditioning at Hyatt Place Portland?
A: Hyatt Place Portland Airport/Cascade Station does not offer air-conditioning in guest rooms.
Q: Do the rooms at Hyatt Place Portland have alarm clocks?
A: Hyatt Place Portland Airport/Cascade Station does not offer alarm clocks.
Q: Does Hyatt Place Portland have ceiling fans?
A: Hyatt Place Portland Airport/Cascade Station does not offer ceiling fans.
Q: Does Hyatt Place Portland have chromecast in guest rooms?
A: No, Hyatt Place Portland Airport/Cascade Station does not offer Chromecast.
Q: Does Hyatt Place Portland offer a mini-bar for a fee?
A: Hyatt Place Portland Airport/Cascade Station does not offer a mini-bar.
Q: Does Hyatt Place Portland offer a wet bar in the room?
A: Hyatt Place Portland Airport/Cascade Station does not offer a wet bar in the room.
Q: Does Hyatt Place Portland offer access to cable or streaming TV services?
A: No, Hyatt Place Portland Airport/Cascade Station does not offer access to cable or streaming TV services.
Q: Does Hyatt Place Portland offer an in-room coffee/tea maker?
A: Hyatt Place Portland Airport/Cascade Station does not offer an in-room coffee/tea maker.
Q: Does Hyatt Place Portland offer bottled water in the room as a complimentary service?
A: Hyatt Place Portland Airport/Cascade Station does not offer complimentary bottled water in the room.
Q: Does Hyatt Place Portland offer outdoor space in the rooms?
A: Hyatt Place Portland Airport/Cascade Station does not offer outdoor space in the rooms.
Q: Does Hyatt Place Portland provide an in-room safe?
A: Hyatt Place Portland Airport/Cascade Station does not offer an in-room safe.
Q: Does Hyatt Place Portland provide instant hot water?
A: Hyatt Place Portland Airport/Cascade Station does not offer instant hot water.
Q: Is a washer/dryer available in guest rooms at Hyatt Place Portland?
A: A washer/dryer is not available at Hyatt Place Portland Airport/Cascade Station.
Q: Is air-conditioning individually controlled in the room at Hyatt Place Portland?
A: Yes, air-conditioning is individually controlled in guest rooms at Hyatt Place Portland. Each room features its own climate control thermostat, allowing guests to adjust the temperature and heating/cooling settings to their preference.
Q: Is there a fireplace in the rooms at Hyatt Place Portland?
A: Hyatt Place Portland Airport/Cascade Station does not offer a fireplace in the rooms.
Event Planning Services
Q: Does Hyatt Place Portland offer event planning services?
A: No, Hyatt Place Portland Airport/Cascade Station does not offer event planning services.
Meeting Rooms
Q: What is the total number of guests that can be accommodated in the banquet area at Hyatt Place Portland?
A: Meeting Place 3 & 4 can accommodate up to 80 guests for events such as bridal showers, family reunions, or holiday parties.
Sources: [1]
Q: What is the total number of guests that can be accommodated in the reception area at Hyatt Place Portland?
A: Hyatt Place Portland Downtown / Old Port Square in Portland, Maine accommodates up to 50 guests for receptions and social gatherings, and up to 75 guests in theater style. Hyatt Place Portland Airport / Cascade Station in Portland, Oregon accommodates up to 80 guests for social gatherings, receptions, and parties.
Q: What is the total number of guests that can occupy the conference space at Hyatt Place Portland?
A: The hotel's total event space of 2,084 square feet can accommodate up to 75 guests. These flexible venues are suitable for 10 to 75 people for various meetings and classes.
Sources: [1]
MESH Data
Q: Does Hyatt Place Portland have any sustainability initiatives?
A: Hyatt Place Portland Airport/Cascade Station does not offer sustainability initiatives.
Q: Does Hyatt Place Portland measure water usage per room night?
A: Hyatt tracks water consumption per occupied room or per guest night by calculating water usage across the entire hotel property rather than metering individual guest rooms directly.
Q: Does Hyatt Place Portland participate in any green programs?
A: Hyatt Place Portland Airport/Cascade Station does not offer any green programs.
Business & Fax Services
Q: Are shipping and courier services available at Hyatt Place Portland?
A: Shipping and courier services are not available at Hyatt Place Portland Airport Cascade Station.
Q: Does Hyatt Place Portland have an on-site business center?
A: Yes, Hyatt Place Portland Airport/Cascade Station offers Business Services.
Q: Does Hyatt Place Portland have printing services?
A: No, printing services are not available.
Q: Does Hyatt Place Portland offer computer services?
A: No, computer services are not available.
Q: Does Hyatt Place Portland offer copying services?
A: Yes, Hyatt Place Portland Airport/Cascade Station offers Business Services.
Q: Does Hyatt Place Portland offer meeting rooms or conference facilities?
A: Yes, Hyatt Place Portland Airport/Cascade Station offers Meeting Facilities.
Q: Does Hyatt Place Portland provide fax services?
A: Hyatt Place Portland Airport/Cascade Station does not offer fax services.
Q: Is there a charge for using business services at Hyatt Place Portland?
A: Standard business center services such as using the computer stations, accessing remote printing, and connected Wi-Fi are generally complimentary for staying guests. Basic printing is typically free, but high-volume printing, copying, or international faxing may incur small fees. Renting dedicated meeting rooms, conference space, or ordering catering services for business events carries additional rental and setup charges.
Q: Is Wi-Fi available in meeting spaces at Hyatt Place Portland?
A: Yes, complimentary high-speed Wi-Fi is available in the meeting rooms at Hyatt Place Portland Airport/Cascade Station.
Q: Is wired Ethernet connectivity available in the business center at Hyatt Place Portland?
A: Wired Ethernet connectivity is not available.
Q: What are the business center hours at Hyatt Place Portland?
A: We do not have a dedicated business center with specific operating hours. However, we do offer business services as an amenity.
Children's & Teen Recreation
Q: Are meals provided for children in the kids program at Hyatt Place Portland?
A: Hyatt Place Portland Airport/Cascade Station does not offer a Kids Program.
Q: Can parents participate in activities at the kids program at Hyatt Place Portland?
A: Hyatt Place Portland Airport/Cascade Station does not offer a Kids Program.
Q: Do I need to make a reservation for the kids program at Hyatt Place Portland?
A: Hyatt Place Portland Airport/Cascade Station does not offer a Kids Program.
Q: Does Hyatt Place Portland offer a kids program?
A: No, Hyatt Place Portland Airport/Cascade Station does not offer a Kids Program.
Q: Does Hyatt Place Portland offer childcare or supervision outside of the kids program hours?
A: Hyatt Place Portland Airport/Cascade Station does not offer childcare or supervision.
Q: Is the kids program at Hyatt Place Portland open year-round?
A: Hyatt Place Portland Airport/Cascade Station does not offer a Kids Program.
Q: Is there an additional fee for the kids program at Hyatt Place Portland?
A: Hyatt Place Portland Airport/Cascade Station does not offer a Kids Program.
Q: What activities are available at the kids program at Hyatt Place Portland?
A: Hyatt Place Portland Airport/Cascade Station does not offer a Kids Program.
Q: What age range is the kids program at Hyatt Place Portland designed for?
A: Hyatt Place Portland Airport/Cascade Station does not offer a Kids Program.
Q: What are the hours of operation for the kids program at Hyatt Place Portland?
A: Hyatt Place Portland Airport/Cascade Station does not offer a Kids Program.
Q: What offsite activities are available near Hyatt Place Portland?
A: Our hotel is conveniently located near several offsite activities and attractions. You can enjoy shopping and dining at Cascade Station, which is just steps away. The MAX light rail, also accessible from Cascade Station, provides easy access to downtown Portland, museums, and various restaurant options. Other nearby attractions include The Grotto, the Oregon Convention Center, and the Portland Japanese Garden. For outdoor enthusiasts, the Marine Drive Trail offers a nearby walking or running option, and you can also explore Multnomah Falls for a broader Portland-area nature experience or enjoy local wine tours.
Core Information
Q: Does Hyatt Place Portland have a reservation link?
A: Yes, you can find information and make reservations on the hotel's official homepage: hyatt.com/hyatt-place/en-US/pdxza-hyatt-place-portland-airport-cascade-station. For group bookings, the hotel can also create a special online group booking page with a custom reservation tool.
Q: How do I get in touch with Hyatt Place Portland?
A: You can get in touch with Hyatt Place Portland Airport Cascade Station by calling +1 503 288 2808.
Q: Is Hyatt Place Portland open?
A: Yes, Hyatt Place Portland Airport/Cascade Station is open and welcoming guests. We offer a range of amenities and services, including spacious guest rooms, on-site dining, an indoor pool, and a 24-hour fitness center.
Sources: [1]
Q: Is the Hyatt Place Portland a "conversion", "Adaptive re-use" or "New build"?
A: The Hyatt Place Portland Downtown / Old Port is a new build (ground-up development).
Q: What is the guest services phone number at Hyatt Place Portland?
A: You can reach guest services at +1 503 288 2808.
Q: What is the website link for Hyatt Place Portland?
A: You can find more information about Hyatt Place Portland Airport Cascade Station on our official website: hyatt.com/hyatt-place/en-US/pdxza-hyatt-place-portland-airport-cascade-station.
Q: When did Hyatt Place Portland open?
A: Hyatt Place Portland - Old Port in Portland, Maine opened on May 20, 2014, and Hyatt Place Portland Airport / Cascade Station in Portland, Oregon opened on November 19, 2009.
Q: When was Hyatt Place Portland built?
A: The Hyatt Place Portland Downtown / Old Port was built starting in 2012-2013 and completed in May 2014, and the Hyatt Place Portland Airport was built in 2009.
Kitchen Amenities
Q: Are dishwashers available at Hyatt Place Portland?
A: Dishwashers are not available at Hyatt Place Portland Airport/Cascade Station.
Q: Are pots, pans, and serving dishes available in rooms at Hyatt Place Portland?
A: Pots, pans, and serving dishes are not available.
Q: Do guest rooms at Hyatt Place Portland have a pantry area?
A: Hyatt Place Portland Airport/Cascade Station does not offer a pantry area in guest rooms.
Q: Do guest rooms at Hyatt Place Portland have a microwave?
A: Hyatt Place Portland Airport/Cascade Station does not offer microwaves in guest rooms.
Q: Do guest rooms at Hyatt Place Portland have a mini fridge?
A: Hyatt Place Portland Airport/Cascade Station does not offer a mini fridge.
Q: Do guest rooms at Hyatt Place Portland have a refrigerator with an ice maker?
A: Hyatt Place Portland Airport/Cascade Station does not offer a refrigerator with an ice maker in guest rooms.
Q: Do guest rooms at Hyatt Place Portland have a toaster oven?
A: Hyatt Place Portland Airport/Cascade Station does not offer toaster ovens in guest rooms.
Q: Do guest rooms at Hyatt Place Portland have a water purification system for the room?
A: Hyatt Place Portland Airport/Cascade Station does not offer a water purification system for the room.
Q: Do guest rooms at Hyatt Place Portland have conventional ovens?
A: Hyatt Place Portland Airport/Cascade Station does not offer conventional ovens in guest rooms.
Q: Do guest rooms at Hyatt Place Portland have dish cleaning supplies in the room?
A: Hyatt Place Portland Airport/Cascade Station does not offer dish cleaning supplies in the room.
Q: Do guest rooms at Hyatt Place Portland have eating utensils?
A: Eating utensils are not available.
Q: Do guest rooms at Hyatt Place Portland have toasters?
A: Hyatt Place Portland Airport/Cascade Station does not offer toasters in guest rooms.
Q: Do guest rooms have tables and chairs at Hyatt Place Portland?
A: Hyatt Place Portland Airport/Cascade Station does not offer tables and chairs in guest rooms.
Q: Do rooms at Hyatt Place Portland have a refrigerator?
A: Hyatt Place Portland Airport/Cascade Station does not offer refrigerators in its rooms.
Q: Is a stove available in rooms at Hyatt Place Portland?
A: A stove is not available.
Q: Is dishware available in rooms at Hyatt Place Portland?
A: Dishware is not available in rooms at Hyatt Place Portland Airport/Cascade Station.
Other System Information
Q: Is group pricing available online at Hyatt Place Portland?
A: Yes, the hotel can create a special online group booking page that includes group-rate information and a custom reservation tool.
Walk Policies
Q: Does Hyatt Place Portland have a walk-in policy for accommodations?
A: Hyatt Place Portland (both the Downtown Old Port and Airport/Cascade Station locations) allows walk-in guests for accommodations, provided that rooms are available at the time you arrive. Accepting walk-ins is subject to hotel availability and standard check-in requirements, which include the primary guest being at least 21 years old with a valid government-issued ID and providing a valid credit or debit card in their name for payment and incidentals.
Q: Does Hyatt Place Portland have a walk-in policy for making phone calls home or for business?
A: Hyatt Place Portland Airport/Cascade Station does not offer a walk-in policy for making phone calls home or for business.
Q: Does Hyatt Place Portland provide transportation arrangements?
A: Hyatt Place Portland Airport/Cascade Station does not offer transportation arrangements.
Bathroom & Wardrobe Amenities
Q: Are double vanities available in the bathrooms at Hyatt Place Portland?
A: Double vanities are available at Hyatt Place Portland but only in specific suite categories, such as the King Bed One-Bedroom Balcony Suites, while standard guest rooms and suites feature a single vanity.
Q: Are hair dryers available at Hyatt Place Portland?
A: Hair dryers are not available.
Q: Are shower-tub combinations available at Hyatt Place Portland?
A: Yes, shower-tub combinations are available in some of our rooms. Specifically, all queen rooms feature a bathtub, and we also offer Accessible King Bed and Accessible Two Queen Beds rooms with tubs.
Q: Are the bathrooms counters at Hyatt Place Portland made of marble?
A: The bathrooms at Hyatt Place Portland Airport/Cascade Station feature granite vanities.
Q: Are the bathrooms shared or private at Hyatt Place Portland?
A: Each guest room at Hyatt Place Portland Airport Cascade Station features a private bathroom, complete with granite vanities. Accessible room types also include accessible bathrooms with options for tubs with grab bars or roll-in showers.
Q: Are the bathtub and whirlpool separate at Hyatt Place Portland?
A: Yes, the bathtubs are located in select guest rooms, while the jetted tub (also referred to as a hot tub) is a separate facility located near the indoor pool.
Q: Does Hyatt Place Portland have a Hinoki tub?
A: Hyatt Place Portland Airport/Cascade Station does not offer a Hinoki tub.
Q: Does Hyatt Place Portland have bathtubs with spray jets?
A: Hyatt Place Portland Airport/Cascade Station does not offer bathtubs with spray jets.
Q: Does Hyatt Place Portland have oversized bathtubs?
A: Hyatt Place Portland Airport/Cascade Station does not offer oversized bathtubs.
Q: Does Hyatt Place Portland have rooms with only bathtubs?
A: Yes, the hotel has rooms that feature bathtubs. All queen rooms are stated to feature a bathtub, and accessible rooms are available with an accessible tub with grab bars.
Q: Does Hyatt Place Portland have separate tubs and showers?
A: Rooms at Hyatt Place Portland Airport/Cascade Station feature either a shower or a bathtub, depending on the room type. For example, all king rooms feature a shower, while all queen rooms feature a bathtub. Accessible rooms are available with either an accessible tub with grab bars or a roll-in shower.
Q: Does Hyatt Place Portland have walk-in wardrobes or closets?
A: Hyatt Place Portland Airport/Cascade Station does not offer walk-in wardrobes or closets.
Q: Does Hyatt Place Portland offer shower-only bathrooms?
A: Yes, Hyatt Place Portland Airport Cascade Station offers shower-only bathrooms. All king rooms feature a shower, and there are also accessible rooms with roll-in showers available.
Q: Does Hyatt Place Portland provide slippers for guests?
A: Hyatt Place Portland Airport/Cascade Station does not offer slippers for guests.
Q: Does Hyatt Place Portland provide weight scales?
A: Hyatt Place Portland Airport/Cascade Station does not offer weight scales.
Q: How many closets are available in the rooms at Hyatt Place Portland?
A: Closets are not available in the rooms at Hyatt Place Portland Airport Cascade Station.
Q: Is a bathrobe provided at Hyatt Place Portland?
A: A bathrobe is not available at Hyatt Place Portland Airport/Cascade Station.
Q: Is a trouser or pant press available at Hyatt Place Portland?
A: Hyatt Place Portland Airport/Cascade Station does not offer a trouser or pant press.
Q: Is an iron and ironing board available in the guest rooms at Hyatt Place Portland?
A: An iron and ironing board are not available at Hyatt Place Portland Airport/Cascade Station.
Q: Is there a bidet at Hyatt Place Portland?
A: No, Hyatt Place Portland Airport/Cascade Station does not offer a bidet.
Q: Is there a laundry basket or clothes hamper at Hyatt Place Portland?
A: A laundry basket or clothes hamper is not available at Hyatt Place Portland Airport/Cascade Station.
Q: Is there a lighted makeup mirror in the rooms at Hyatt Place Portland?
A: Hyatt Place Portland Airport/Cascade Station does not offer a lighted makeup mirror in the rooms.
Q: Is there a phone in the bathroom at Hyatt Place Portland?
A: Hyatt Place Portland Airport/Cascade Station does not offer a phone in the bathroom.
Q: Is there a separate closet in the rooms at Hyatt Place Portland?
A: Hyatt Place Portland Airport/Cascade Station does not offer a separate closet in the rooms.
Q: Is there a whirlpool available in the guest rooms at Hyatt Place Portland?
A: A whirlpool is not available in the guest rooms at Hyatt Place Portland Airport/Cascade Station.
Q: What bathroom amenities are included at Hyatt Place Portland?
A: Guest rooms at Hyatt Place Portland Airport/Cascade Station feature granite bathroom vanities and a hair dryer. Complimentary toiletries are also provided, and forgotten items such as toothbrushes and razors are available at the front desk upon request.
Q: What brand of bathroom toiletries provided at Hyatt Place Portland?
A: The standard brand of bathroom toiletries provided at Hyatt Place Portland is KenetMD, though some locations may occasionally feature Pharmacopia products depending on regional availability.
Food Services & Meal Plans
Q: Are there any signature dishes or specialties at the on-site restaurant at Hyatt Place Portland?
A: At The Placery, our on-site restaurant, you'll find a thoughtfully curated menu. Popular items include our burger, Chicken Caesar Salad, and Turkey Pesto Sandwich.
Q: Are there any vegetarian or gluten-free options available at the free breakfast at Hyatt Place Portland?
A: The breakfast bar, which is complimentary for World of Hyatt members paying an eligible rate, offers items such as fruit and yogurt. These items are vegetarian and naturally gluten-free. Other specific vegetarian or gluten-free options are not available.
Q: Can I make a reservation at the on-site restaurant at Hyatt Place Portland?
A: The hotel does not offer reservations for its on-site dining options. The Placery, located at the lobby bar, offers a made-to-order menu, and The Market provides grab-and-go items.
Q: Can I take the free breakfast to-go at Hyatt Place Portland?
A: Yes, the hotel features packaged to-go options for breakfast to ensure you have a delicious dining choice any time of day.
Q: Does Hyatt Place Portland have an on-site restaurant?
A: Yes, Hyatt Place Portland Airport/Cascade Station offers a Restaurant Onsite.
Q: Does Hyatt Place Portland in offer free breakfast for guests?
A: Yes, Hyatt Place Portland Airport/Cascade Station offers Free Breakfast.
Q: Does Hyatt Place Portland offer a continental breakfast as part of their meal plan for guests?
A: We offer a hot breakfast buffet at our Breakfast Bar. It is available Monday through Friday from 6:00 AM to 9:30 AM, and Saturday through Sunday from 7:00 AM to 10:00 AM. The breakfast includes items such as egg bites, bacon, waffles, fruit, and yogurt. Breakfast is not universally complimentary. Guests may book a breakfast-included rate or add breakfast at check-in for $11 per person. World of Hyatt members receive free breakfast when paying an eligible rate.
Q: Does Hyatt Place Portland provide free breakfast for children?
A: No, Hyatt Place Portland Airport/Cascade Station does not offer free breakfast for children.
Q: Does the on-site restaurant at Hyatt Place Portland offer outdoor seating or a patio?
A: The on-site restaurant at Hyatt Place Portland Airport/Cascade Station does not offer outdoor seating or a patio.
Q: Does the on-site restaurant at Hyatt Place Portland offer vegetarian or vegan options?
A: Hyatt Place Portland locations offer vegetarian and vegan options. At Hyatt Place Portland Downtown / Old Port in Maine, the Glass Lounge menu includes vegetarian choices such as cheese flatbreads, classic cheese pizza, and fresh salads. At Hyatt Place Portland Airport / Cascade Station in Oregon, the on-site restaurant, The Placery, offers vegetarian items such as French fries, cheese pizza, and salads, with select locations offering plant-based items like a Beyond Meat burger or customizable salads and bowls. Additionally, the Breakfast Bar and The Market offer vegetarian and naturally vegan choices like fresh fruit, oatmeal, cereal, yogurt, and plain bagels. Strict vegan options can be accommodated through modifications such as removing cheese, butter, or mayo.
Q: Is a breakfast buffet included in the meal plan at Hyatt Place Portland?
A: No, a breakfast buffet is not included. However, free breakfast is offered.
Q: Is a hot breakfast available as part of the meal plan at Hyatt Place Portland?
A: Yes, a hot breakfast buffet is available. It is served Monday through Friday from 6:00 AM to 9:30 AM, and Saturday through Sunday from 7:00 AM to 10:00 AM. Guests may book a breakfast-included rate or add breakfast at check-in. World of Hyatt members receive free breakfast when paying an eligible rate.
Q: Is breakfast included at the on-site restaurant at Hyatt Place Portland?
A: Breakfast is not universally included. It is available for $11 per person, unless you are a World of Hyatt member paying an eligible rate, in which case you receive free breakfast. Guests may also book a breakfast-included rate or add breakfast at check-in.
Q: Is the free breakfast at Hyatt Place Portland available to all guests or only certain room types?
A: Free breakfast at Hyatt Place Portland Airport/Cascade Station is not universally complimentary for all guests. Guests may receive free breakfast if they book a breakfast-included rate or if they are eligible World of Hyatt members paying a qualifying rate. Otherwise, breakfast can be added at check-in for a fee of $11 per person.
Q: Is the free breakfast at Hyatt Place Portland served in the hotel restaurant or a dedicated area?
A: The free breakfast at Hyatt Place Portland Airport/Cascade Station is served at the Breakfast Bar.
Sources: [1]
Q: Is the free breakfast buffet-style at Hyatt Place Portland?
A: Yes, the complimentary breakfast for World of Hyatt members is a hot breakfast buffet.
Q: Is the on-site restaurant at Hyatt Place Portland open to non-hotel guests?
A: Yes, The Placery, located at the lobby bar, is open to guests and those just passing through, offering a menu with options like burgers, salads, and sandwiches, along with premium alcoholic beverages. The Market, which offers packaged grab-and-go items, is also open 24 hours.
Sources: [1]
Q: What are the operating hours of the on-site restaurant at Hyatt Place Portland?
A: The Placery, our on-site restaurant, is open Monday through Sunday from 6:00 AM to 12:00 AM. We also have The Market, which is open 24 hours for grab-and-go items, and a Breakfast Bar with specific hours.
Q: What is the cost of the breakfast at Hyatt Place Portland?
A: Hyatt Place Portland Airport/Cascade Station offers Free Breakfast.
Q: What items are included in the free breakfast at Hyatt Place Portland?
A: The complimentary breakfast for eligible World of Hyatt members includes items such as egg bites, bacon, waffles, fruit, and yogurt.
Q: What type of cuisine is offered at the on-site restaurant at Hyatt Place Portland?
A: The Placery, located at the lobby bar, offers a made-to-order menu with items such as burgers, Chicken Caesar Salad, and Turkey Pesto Sandwich. The dining options also include shareable appetizers, bistro-style burgers, sandwiches, and salads.
Q: When is the free breakfast served at Hyatt Place Portland?
A: The free breakfast is served Monday through Friday from 6:00 AM to 9:30 AM, and on Saturday and Sunday from 6:00 AM to 10:00 AM. This complimentary breakfast is available for eligible World of Hyatt members.
Golf
Q: Can guests at Hyatt Place Portland rent golf equipment on-site?
A: No, Hyatt Place Portland Airport/Cascade Station does not offer golf.
Q: Does Hyatt Place Portland have an on-site golf course?
A: No, Hyatt Place Portland Airport/Cascade Station does not offer Golf.
Q: Does Hyatt Place Portland offer a driving range or practice facilities?
A: No, Hyatt Place Portland Airport/Cascade Station does not offer a driving range or practice facilities.
Q: Does Hyatt Place Portland offer golf lessons or clinics?
A: No, Hyatt Place Portland Airport/Cascade Station does not offer golf lessons or clinics.
Q: What are the hours of operation for the golf course at Hyatt Place Portland?
A: Hyatt Place Portland Airport/Cascade Station does not offer Golf.
Q: What is the golf course called at Hyatt Place Portland?
A: Hyatt Place Portland Airport/Cascade Station does not offer Golf.
Guest Parking
Q: Are electric car charging stations available at Hyatt Place Portland?
A: No, Hyatt Place Portland Airport/Cascade Station does not offer EV Charging.
Q: Are the EV charging stations at Hyatt Place Portland available 24/7?
A: Hyatt Place Portland Airport/Cascade Station does not offer EV Charging.
Q: Are the EV charging stations at Hyatt Place Portland compatible with Tesla vehicles?
A: Hyatt Place Portland Airport/Cascade Station does not offer EV Charging.
Q: Are there any restrictions or time limits for free parking at Hyatt Place Portland?
A: Hyatt Place Portland Airport/Cascade Station does not offer Free Parking.
Q: Do I need to reserve a parking spot in advance at Hyatt Place Portland?
A: The hotel offers self-parking on-site for a daily fee. The provided information does not indicate that a reservation is required for a parking spot.
Q: Do I need to reserve an EV charging spot at Hyatt Place Portland?
A: Hyatt Place Portland Airport/Cascade Station does not offer EV Charging.
Q: Does Hyatt Place Portland have a gated entrance for guest self-parking?
A: Hyatt Place Portland Airport/Cascade Station does not offer a gated entrance for guest self-parking.
Q: Does Hyatt Place Portland have on-site parking?
A: Yes, Hyatt Place Portland Airport/Cascade Station offers Parking.
Q: Does Hyatt Place Portland have van-accessible parking in the self-parking facility?
A: Hyatt Place Portland Downtown – Old Port Square does not have a self-parking facility. The hotel offers valet-only parking in its covered garage.
Q: Does Hyatt Place Portland offer free parking for guests?
A: No, Hyatt Place Portland Airport/Cascade Station does not offer Free Parking.
Q: Does Hyatt Place Portland offer motorcycle parking?
A: Motorcycle parking is not available.
Q: Does Hyatt Place Portland offer off-site parking?
A: The hotel does not offer off-site parking. Self-parking is available on-site for a fee.
Q: Does Hyatt Place Portland offer on-site accessible, self-parking?
A: Yes, Hyatt Place Portland Airport/Cascade Station offers on-site accessible self-parking.
Q: Does Hyatt Place Portland offer parking?
A: Yes, Hyatt Place Portland Airport/Cascade Station offers Parking.
Q: Does Hyatt Place Portland offer secure or covered parking?
A: Hyatt Place Portland Downtown / Old Port Square offers covered valet parking in an adjacent or on-site parking garage.
Q: Does Hyatt Place Portland offer valet parking?
A: Hyatt Place Portland Airport/Cascade Station does not offer valet parking.
Q: Does Hyatt Place Portland provide free parking for guests with electric vehicles?
A: No, Hyatt Place Portland Airport/Cascade Station does not offer Free Parking.
Q: Does Hyatt Place Portland provide long-term parking?
A: Yes, Hyatt Place Portland Airport Cascade Station provides long-term parking through their Park & Fly option, which allows guests to extend parking while they travel for $15 per night.
Q: Does the Hyatt Place Portland offer RV parking?
A: Hyatt Place Portland Airport/Cascade Station does not offer RV parking.
Q: How many EV charging stations does Hyatt Place Portland have?
A: Hyatt Place Portland Airport/Cascade Station does not offer EV Charging.
Q: Is free parking available for guests staying at Hyatt Place Portland during peak seasons or holidays?
A: No, Hyatt Place Portland Airport/Cascade Station does not offer Free Parking.
Q: Is parking available for oversized vehicles at Hyatt Place Portland?
A: Vehicles exceeding the 7-foot height limit are allowed to park in designated overflow or open-air areas with prior approval from the valet staff or hotel.
Q: Is the free parking at Hyatt Place Portland valet or self-parking?
A: Hyatt Place Portland Airport/Cascade Station does not offer free parking.
Q: Is there a fee for using EV charging stations at Hyatt Place Portland?
A: Hyatt Place Portland Airport/Cascade Station does not offer EV Charging.
Q: Is there a garage height limit at Hyatt Place Portland?
A: The maximum clearance height for vehicles in the valet parking garage at Hyatt Place Portland Downtown–Old Port Square is 7 feet, and vehicles exceeding this limit may require special approval from valet staff to be parked in designated alternative areas.
Q: Is there a limit on the number of vehicles that can park for free at Hyatt Place Portland?
A: Hyatt Place Portland Airport/Cascade Station does not offer free parking.
Q: Is there a parking garage or lot near Hyatt Place Portland?
A: Yes, Hyatt Place Portland Airport/Cascade Station offers Parking. Please note that Free Parking is not available.
Q: Is valet parking available at Hyatt Place Portland?
A: Valet parking is not available at Hyatt Place Portland Airport/Cascade Station. However, parking is available.
Q: What are the charges for parking at Hyatt Place Portland?
A: Self-parking at Hyatt Place Portland Airport/Cascade Station is $12.00 plus tax per night per vehicle, which includes in and out privileges. Extended parking past a guest reservation is available for $15 per night.
Sources: [1]
Q: What is the charge for off-site parking at the Hyatt Place Portland?
A: Off-site parking is not available at the Hyatt Place Portland Airport Cascade Station. The hotel offers onsite parking for $12 per night, and a Park & Fly option for $15 per night to extend parking while guests travel.
Q: What is the charge for on-site parking at the Hyatt Place Portland?
A: On-site parking is available for $12 per night.
Q: What is the charging speed of the EV stations at Hyatt Place Portland?
A: Hyatt Place Portland Airport/Cascade Station does not offer EV Charging.
Q: What types of EV chargers are available at Hyatt Place Portland?
A: Hyatt Place Portland Airport/Cascade Station does not offer EV Charging.
Q: Where are the EV charging stations located at Hyatt Place Portland?
A: Hyatt Place Portland Airport/Cascade Station does not offer EV Charging.
Pet Policies
Q: Are pets allowed in all rooms at Hyatt Place Portland?
A: Pets are welcome in pet-friendly accommodations at Hyatt Place Portland Airport/Cascade Station.
Q: Are pets allowed in at Hyatt Place Portland?
A: Yes, Hyatt Place Portland Airport/Cascade Station offers Pet Friendly accommodations.
Q: Are service animals allowed at Hyatt Place Portland?
A: Yes, service animals are welcome at Hyatt Place Portland Airport/Cascade Station, and no documentation is required.
Q: Are there any size restrictions for pets at Hyatt Place Portland?
A: Yes, there are size restrictions for pets. Individual dogs must be under 50 pounds, and if you are bringing two dogs, their combined weight may not exceed 75 pounds.
Q: Can I leave my pet unattended in the room at Hyatt Place Portland?
A: No, pets cannot be left unattended in the guest rooms. At Hyatt Place locations in both Portland, Maine (Downtown/Old Port Square) and Portland, Oregon (Airport/Cascade Station), hotel pet policies strictly require that pets (dogs) are not left alone in the room at any time.
Q: Does Hyatt Place Portland charge an additional fee for pets?
A: Yes, the Hyatt Place Portland Airport/Cascade Station charges a fee for pets. For stays of 1-6 nights, the fee is $100 per stay. For stays of 7-30 nights, the fee is $100 per stay plus an additional $100 cleaning fee, totaling $200 per stay. Guests planning stays longer than 30 days should contact the hotel to discuss arrangements.
Q: Does Hyatt Place Portland have any restrictions on the number of pets allowed per room?
A: Yes, the hotel allows up to two dogs per room. Individual dogs must be under 50 pounds, and two dogs may have a combined weight of up to 75 pounds.
Q: Does Hyatt Place Portland offer pet amenities like beds or bowls?
A: Hyatt Place Portland Airport/Cascade Station does not offer pet amenities like beds or bowls.
Q: How much is the refundable pet deposit at Hyatt Place Portland?
A: A refundable pet deposit is not available. The hotel charges a pet fee of $100 per stay for 1-6 nights, and $100 per stay plus an additional $100 cleaning fee for 7-30 nights.
Q: Is Hyatt Place Portland pet-friendly?
A: Yes, Hyatt Place Portland Airport/Cascade Station offers Pet Friendly accommodations.
Q: Is there a designated pet area or pet park at Hyatt Place Portland?
A: Hyatt Place Portland Airport/Cascade Station does not offer a designated pet area or pet park.
Q: Is there a pet weight restriction at Hyatt Place Portland?
A: Yes, there are pet weight restrictions. Individual dogs must be under 50 pounds, and two dogs may have a combined weight up to 75 pounds.
Q: What is the limit for pet weight at Hyatt Place Portland?
A: Individual dogs must be under 50 pounds, and two dogs may have a combined weight up to 75 pounds.
Q: What is the pet policy at Hyatt Place Portland?
A: The Hyatt Place Portland Airport/Cascade Station is pet-friendly and welcomes up to two dogs. Here are the details of the pet policy: * **Pets Permitted:** Dogs are welcome in pet-friendly accommodations. * **Maximum Number:** Up to two dogs are allowed. * **Weight Limits:** Individual dogs must be under 50 pounds. If bringing two dogs, their combined weight must not exceed 75 pounds. * **Fees:** * **1-6 nights:** A fee of $100 per stay applies. * **7-30 nights:** A fee of $100 per stay plus an additional $100 cleaning fee, totaling $200 per stay. * **31+ nights:** Guests planning longer stays should contact the hotel directly to discuss arrangements. * **Requirements:** All dogs must be housebroken. * **Advance Notice:** Guests are asked to call the hotel prior to arrival to advise that they are bringing dogs. * **Fee Purpose:** The fee includes tax and supports room restoration to Hyatt Place standards, including fur removal and carpet steam cleaning.
Tennis
Q: Are there tennis courts at Hyatt Place Portland?
A: No, Hyatt Place Portland Airport/Cascade Station does not offer tennis courts.
Q: How many tennis courts are there at Hyatt Place Portland?
A: Hyatt Place Portland Airport/Cascade Station does not offer tennis courts.
Attractions
Q: What are some popular attractions near Hyatt Place Portland?
A: Some popular attractions near Hyatt Place Portland Airport Cascade Station include Cascade Station for shopping and dining, The Grotto, the Oregon Convention Center, and the Portland Japanese Garden. You can also access downtown Portland, museums, and restaurant options via the MAX light rail from Cascade Station. For nature experiences, Multnomah Falls and the Marine Drive Trail are referenced, and local wine tours are also available.
Reception And Guest Services
Q: Does the Hyatt Place Portland offer concierge services?
A: No, Hyatt Place Portland Airport/Cascade Station does not offer Concierge services.
Coffee Shops, Bars & Lounges
Q: How many food & beverage outlets are there at Hyatt Place Portland?
A: There are three food and beverage outlets at Hyatt Place Portland Airport Cascade Station: The Market, The Placery, and the Breakfast Bar.
Q: How many lounges/bars are there at Hyatt Place Portland?
A: Hyatt Place Portland Airport/Cascade Station does not offer lounges or bars.
Q: Is there a coffee shop at Hyatt Place Portland?
A: A coffee shop is not available at Hyatt Place Portland Airport/Cascade Station.
Hotel & Lobby Facilities
Q: Are there any age restrictions for entering the casino at Hyatt Place Portland?
A: Hyatt Place Portland Airport/Cascade Station does not offer a Casino.
Q: Are there any live entertainment events in the casino at Hyatt Place Portland?
A: Hyatt Place Portland Airport/Cascade Station does not offer a Casino.
Q: Are there shops and services at Hyatt Place Portland?
A: No, shops are not available. However, we do offer Business Services, a Fitness Center, a Pool, and a Restaurant Onsite.
Q: Are vending machines available at Hyatt Place Portland?
A: Vending machines are not available at Hyatt Place Portland Airport/Cascade Station.
Q: Are video games available at Hyatt Place Portland?
A: No, video games are not available at Hyatt Place Portland Airport/Cascade Station.
Q: Can guests rent a car directly from a rental desk at Hyatt Place Portland?
A: Hyatt Place Portland Airport/Cascade Station does not offer a car rental desk.
Q: Can the concierge at Hyatt Place Portland assist with booking local tours or attractions?
A: Hyatt Place Portland Airport/Cascade Station does not offer Concierge services.
Q: Can the concierge at Hyatt Place Portland help with restaurant reservations?
A: Hyatt Place Portland Airport/Cascade Station does not offer Concierge services.
Q: Can the concierge at Hyatt Place Portland help with special requests like flowers or gifts?
A: Concierge services are not available at Hyatt Place Portland Airport/Cascade Station.
Q: Does Hyatt Place Portland have a BBQ or picnic area?
A: Hyatt Place Portland Airport/Cascade Station does not offer a BBQ or picnic area.
Q: Does Hyatt Place Portland have a bookstore on the premises or within walking distance?
A: There is no bookstore on the premises or within walking distance.
Q: Does Hyatt Place Portland have a casino on-site?
A: No, Hyatt Place Portland Airport/Cascade Station does not offer a Casino.
Q: Does Hyatt Place Portland have a coin-operated laundry facility?
A: No, Hyatt Place Portland Airport/Cascade Station does not offer Laundry.
Q: Does Hyatt Place Portland have a game room?
A: No, Hyatt Place Portland Airport/Cascade Station does not offer a game room.
Q: Does Hyatt Place Portland have a gift shop or newsstand?
A: Hyatt Place Portland Airport/Cascade Station does not offer a gift shop or newsstand.
Q: Does Hyatt Place Portland have a shoe shine stand?
A: Hyatt Place Portland Airport/Cascade Station does not offer a shoe shine stand.
Q: Does Hyatt Place Portland have a sportsbook or betting lounge?
A: No, Hyatt Place Portland Airport/Cascade Station does not offer a sportsbook or betting lounge.
Q: Does Hyatt Place Portland offer casino promotions or special gaming events?
A: Hyatt Place Portland Airport/Cascade Station does not offer a Casino. Therefore, it does not offer casino promotions or special gaming events.
Q: Does Hyatt Place Portland offer non-smoking public areas?
A: Hyatt Place Portland properties operate as 100% smoke-free environments. Smoking is strictly prohibited in all public indoor areas—such as the lobby, hallways, meeting rooms, dining areas, bar, and fitness center.
Q: Does Hyatt Place Portland offer on-site laundry services for guests?
A: No, Hyatt Place Portland Airport/Cascade Station does not offer Laundry services.
Q: Does Hyatt Place Portland offer porter or bellman services for guest luggage assistance?
A: Hyatt Place Portland Airport/Cascade Station does not offer porter or bellman services.
Q: Does the casino at Hyatt Place Portland offer a rewards or loyalty program?
A: Hyatt Place Portland Airport/Cascade Station does not offer a Casino.
Q: Does the casino at Hyatt Place Portland offer table games like blackjack and poker?
A: Hyatt Place Portland Airport/Cascade Station does not offer a Casino.
Q: Does the concierge at Hyatt Place Portland arrange transportation services?
A: Hyatt Place Portland Airport/Cascade Station does not offer Concierge services.
Q: Does the concierge at Hyatt Place Portland provide city maps and recommendations?
A: Hyatt Place Portland Airport/Cascade Station does not offer Concierge services.
Q: Is smoking allowed at Hyatt Place Portland?
A: No, smoking is not allowed. Hyatt Place Portland Downtown – Old Port Square is a 100% smoke-free property. This restriction covers all forms of smoking, including vaping and e-cigarettes. If a guest violates the policy by smoking or vaping on the property or inside guest rooms, a cleaning/smoking fee of $250 per day (plus tax) will be charged.
Q: Is there a convenience or sundry store at Hyatt Place Portland?
A: Hyatt Place Portland Airport/Cascade Station does not offer a convenience or sundry store.
Q: Is there a dress code for the casino at Hyatt Place Portland?
A: Hyatt Place Portland Airport/Cascade Station does not offer a Casino.
Q: Is there a florist available on-site or nearby at Hyatt Place Portland?
A: A florist is not available at Hyatt Place Portland Airport/Cascade Station.
Q: Is there a hairdresser at Hyatt Place Portland?
A: No, Hyatt Place Portland Airport/Cascade Station does not offer a hairdresser.
Q: Is there a market available at Hyatt Place Portland?
A: No, a market is not available at Hyatt Place Portland Airport/Cascade Station.
Q: Is there an extra charge for concierge assistance at Hyatt Place Portland?
A: Hyatt Place Portland Airport/Cascade Station does not offer Concierge services.
Q: Is there an ice machine at Hyatt Place Portland?
A: Hyatt Place Portland Airport/Cascade Station does not offer an ice machine.
Q: What are the laundry hours at Hyatt Place Portland?
A: Hyatt Place Portland Airport/Cascade Station does not offer Laundry services.
Q: What are the operating hours of the casino at Hyatt Place Portland?
A: Hyatt Place Portland Airport/Cascade Station does not offer a Casino.
Q: What are the operating hours of the concierge desk at Hyatt Place Portland?
A: Hyatt Place Portland Airport/Cascade Station does not offer Concierge services.
Q: What types of slot machines are available at the casino in Hyatt Place Portland?
A: Hyatt Place Portland Airport/Cascade Station does not offer a Casino.
Q: Which amenities does Hyatt Place Portland offer?
A: Hyatt Place Portland Airport/Cascade Station offers Business Services, Digital Check-In, a Fitness Center, Free Breakfast, Free Internet, Meeting Facilities, Parking, Pet Friendly accommodations, a Pool, and a Restaurant Onsite.
Credit Card Options
Q: Can I use JCB at Hyatt Place Portland?
A: Yes, you can use a JCB card at Hyatt Place Portland. Whether you are staying at Hyatt Place Portland Downtown / Old Port in Maine or Hyatt Place Portland Airport / Cascade Station in Oregon, JCB is listed among the accepted major credit cards for room charges and on-site expenses.
Q: Can I use Mastercard at Hyatt Place Portland?
A: Yes, you can use a Mastercard at Hyatt Place Portland (Hyatt Place Portland Downtown - Old Port Square). The hotel accepts major credit and debit cards, including Mastercard.
Q: Can I use UnionPay at Hyatt Place Portland?
A: UnionPay credit cards are generally accepted at Hyatt properties like Hyatt Place Portland, though acceptance of specific cards, particularly debit versus credit cards, can vary by location. UnionPay credit cards, especially dual-branded ones or those processed via the Discover network, are widely accepted, whereas UnionPay debit cards or PIN-based transactions may not always work at US hotel front desks. Additionally, UnionPay may not always be supported for online bookings on Hyatt's website, but guests can present their UnionPay card in person at check-in.
Q: Can I use Visa at Hyatt Place Portland?
A: Yes, you can use Visa at Hyatt Place locations in Portland. Whether you are staying at Hyatt Place Portland Downtown / Old Port Square in Maine or Hyatt Place Portland Airport / Cascade Station in Oregon, major credit and debit cards—including Visa—are accepted for booking, check-in, and incidental charges.
Q: Is contactless payment available during check-in or check-out at Hyatt Place Portland?
A: Contactless payment is not available at Hyatt Place Portland Airport/Cascade Station.
Q: Is Diners Club accepted at Hyatt Place Portland?
A: Yes, Diners Club cards are accepted at Hyatt Place Portland Downtown - Old Port (in Maine).
Q: Is Discover Card accepted at Hyatt Place Portland?
A: Yes, Discover cards are accepted at Hyatt Place properties, including Hyatt Place Portland Downtown – Old Port Square.
Guest Room Internet Access
Q: Can I connect multiple devices to the free internet at Hyatt Place Portland?
A: Yes, you can connect multiple devices to the free Wi-Fi. Under Hyatt's chain-wide Wi-Fi policy, free Wi-Fi is provided for an unlimited number of devices (smartphones, laptops, tablets, etc.) in all guest rooms and common spaces for all staying guests.
Q: Do I need to log in or use a special code to access the free internet at Hyatt Place Portland?
A: Complimentary Wi-Fi is available for guests. The provided information does not indicate that a login or special code is required to access it.
Q: Do the guest rooms at Hyatt Place Portland have wifi?
A: Yes, Hyatt Place Portland Airport/Cascade Station offers Free Internet.
Q: Does Hyatt Place Portland offer free internet access for guests?
A: Yes, Hyatt Place Portland Airport/Cascade Station offers Free Internet.
Q: Is the free internet access at Hyatt Place Portland secure for online banking or transactions?
A: No public hotel Wi-Fi—including the free Wi-Fi at Hyatt Place Portland—should be considered completely secure for online banking or sensitive financial transactions. Like most hotel Wi-Fi networks, the free access provided at Hyatt Place Portland is a public network.
Q: Is the free internet at Hyatt Place Portland limited to certain hours or available 24/7?
A: Free Wi-Fi is available at Hyatt Place Portland Airport/Cascade Station without any mentioned time limitations.
Q: Is the free internet speed at Hyatt Place Portland suitable for video streaming and work?
A: Yes, our guestrooms feature complimentary high-speed Wi-Fi, and Chromecast is available for device streaming, making it suitable for video streaming and work.
Meeting Services / Packages
Q: Are security guards available for meeting/event services at Hyatt Place Portland?
A: Security guards are not available for meeting/event services at Hyatt Place Portland Airport/Cascade Station.
Q: Are staff available at Hyatt Place Portland for manual work?
A: Yes, staff are available to assist with various services at Hyatt Place Portland Airport Cascade Station. These services include luggage storage, providing complimentary forgotten toiletries at the front desk, housekeeping upon request, and operating the 24/7 airport shuttle service.
Q: Does Hyatt Place Portland offer registration services for meeting/event services?
A: Yes, the hotel can create a special online group booking page with group-rate information and a custom reservation tool for meeting and event attendees to book their rooms seamlessly.
Sources: [1]
Q: Is a carpenter available for meeting/event services at Hyatt Place Portland?
A: A carpenter is not available for meeting/event services at Hyatt Place Portland Airport/Cascade Station.
Q: Is a decorator available for meeting/event services at Hyatt Place Portland?
A: A decorator is not available for meeting/event services at Hyatt Place Portland Airport/Cascade Station.
Q: Is a locksmith available for meeting/event services at Hyatt Place Portland?
A: A locksmith is not available.
Q: Is a photographer available for meeting/event services at Hyatt Place Portland?
A: A photographer is not available for meeting/event services at Hyatt Place Portland Airport/Cascade Station.
Q: Is an AV technician available for meeting/event services at Hyatt Place Portland?
A: An AV technician is not available for meeting/event services at Hyatt Place Portland Airport/Cascade Station.
Q: Is an electrician available for meeting/event services at Hyatt Place Portlandl?
A: An electrician is not available for meeting/event services at Hyatt Place Portland Airport/Cascade Station.
Q: Is event lighting available at Hyatt Place Portland?
A: Hyatt Place Portland Airport/Cascade Station does not offer event lighting.
Q: Is there copy or duplicating services available in the meeting rooms at Hyatt Place Portland?
A: No, copy or duplicating services are not available.
Snow Skiing & Snowboarding
Q: Are ski lockers available at Hyatt Place Portland?
A: Hyatt Place Portland Airport/Cascade Station does not offer ski lockers.
Q: Does Hyatt Place Portland offer ski-in/ski-out access?
A: No, Hyatt Place Portland Airport/Cascade Station does not offer Ski access.
Q: How far is the ski area to the Hyatt Place Portland?
A: The closest ski areas to Hyatt Place Portland Downtown - Old Port Square are Lost Valley in Auburn, ME at approximately 45 miles (45 to 50 minutes by car), Pleasant Mountain / Shawnee Peak in Bridgton, ME at approximately 48 miles (1 hour by car), Mt. Abram in Greenwood, ME at approximately 68 miles (1 hour 20 minutes by car), and Sunday River Ski Resort in Newry, ME at approximately 75 miles (1 hour 30 minutes by car).
Q: Is the Hyatt Place Portland at a ski area?
A: No, Hyatt Place Portland Airport/Cascade Station does not offer Ski access.
Q: What is the name of the ski area at Hyatt Place Portland?
A: Hyatt Place Portland Airport/Cascade Station does not offer Ski access.
Specialty Pools
Q: Is there a hot tub or jacuzzi available at Hyatt Place Portland?
A: Hyatt Place Portland Airport/Cascade Station does not offer a hot tub or jacuzzi.
Q: Is there a whirlpool available for guests at Hyatt Place Portland?
A: No, a whirlpool is not available at Hyatt Place Portland Airport/Cascade Station.
Additional Meeting Equipment
Q: Are stack chairs available in the meeting room at Hyatt Place Portland?
A: Yes, meeting rooms at Hyatt Place Portland (both the Portland Downtown/Old Port location in Maine and the Portland Airport/Cascade Station location in Oregon) offer flexible, customizable seating configurations that utilize standard venue stack chairs/banquet seating to accommodate various setups such as theater, classroom, or banquet style.
Q: Are tables available in the meeting room(s) at Hyatt Place Portland?
A: Tables are available in Meeting Place 1 and Meeting Place 2, as these are described as boardrooms.
Q: Are whiteboards available in the meeting rooms at Hyatt Place Portland ?
A: Whiteboards are not available at Hyatt Place Portland Airport/Cascade Station.
Q: Is a podium lectern available in the meeting room at Hyatt Place Portland?
A: Audiovisual equipment, including podiums and lecterns, can generally be provided for event setups at Hyatt Place hotels. Hyatt Place Portland Airport / Cascade Station in Oregon offers standard A/V equipment rental and flexible meeting room setups, while Hyatt Place Portland Downtown / Old Port Square in Maine offers full A/V rental capabilities for its meeting spaces. Contacting the hotel's meeting and events coordinator directly will allow them to include a podium or lectern in the room layout and A/V package.
Q: Is there an installed stage in the meeting room at Hyatt Place Portland?
A: An installed stage is not available in the meeting rooms.
Fire Safety & Prevention
Q: Are there elevators at Hyatt Place Portland?
A: Hyatt Place Portland Airport/Cascade Station does not offer elevators.
Q: Are there visual alarms in guest rooms and suites at Hyatt Place Portland?
A: Visual alarms in guest rooms and suites are not available at Hyatt Place Portland Airport/Cascade Station.
Q: Are visual alarms available in public areas at Hyatt Place Portland?
A: Visual alarms are not available at Hyatt Place Portland Airport/Cascade Station.
Q: Do guest rooms and suites at Hyatt Place Portland have audible alarms?
A: Hyatt Place Portland Airport/Cascade Station does not offer audible alarms in guest rooms and suites.
Q: Do public hallways at Hyatt Place Portland have audible alarms?
A: Hyatt Place Portland Airport/Cascade Station does not offer audible alarms in public hallways.
Q: Does Hyatt Place Portland have visual alarms in public hallways?
A: Hyatt Place Portland Airport/Cascade Station does not offer visual alarms in public hallways.
Hotel Category
Q: Does Hyatt Place Portland have a reward program?
A: Hyatt Place Portland Airport/Cascade Station does not offer a reward program.
Q: Is Hyatt Place Portland considered a resort property?
A: No, Hyatt Place Portland Airport/Cascade Station is not considered a resort property.
Room Related Taxes & Fees
Q: Does Hyatt Place Portland charge a resort fee for guests?
A: No, Hyatt Place Portland Airport Cascade Station does not charge a resort fee.
Accessibility and Guest Room Security
Q: Are accessible vanities available at Hyatt Place Portland?
A: Hyatt Place Portland Airport/Cascade Station does not offer accessible vanities.
Q: Are bathtub grab bars available for guest safety at Hyatt Place Portland?
A: Bathtub grab bars are not available at Hyatt Place Portland Airport/Cascade Station.
Q: Are hearing accessible rooms and/or kits available at Hyatt Place Portland?
A: Hearing accessible rooms and/or kits are not available at Hyatt Place Portland Airport/Cascade Station.
Q: Are lowered deadbolts available on guest room doors at Hyatt Place Portland to enhance guest security?
A: Lowered deadbolts on guest room doors are not available at Hyatt Place Portland Airport/Cascade Station.
Q: Are lowered electrical outlets available at Hyatt Place Portland to enhance guest accessibility and safety?
A: Hyatt Place Portland Airport/Cascade Station does not offer lowered electrical outlets.
Q: Are lowered view ports available in guest room doors at Hyatt Place Portland to enhance guest security?
A: Lowered view ports in guest room doors are not available at Hyatt Place Portland Airport/Cascade Station.
Q: Are mobility accessible rooms and/or kits available at Hyatt Place Portland?
A: Mobility accessible rooms and/or kits are not available at Hyatt Place Portland Airport/Cascade Station.
Q: Are transfer showers available in guest rooms at Hyatt Place Portland?
A: No, transfer showers are not explicitly mentioned as available in guest rooms. However, accessible guest rooms at Hyatt Place Portland Airport Cascade Station do feature roll-in showers.
Q: Are view ports available in guest room and suite doors at Hyatt Place Portland to enhance guest security?
A: View ports are not available in guest room and suite doors at Hyatt Place Portland Airport/Cascade Station.
Q: Can I share my digital key with other guests at Hyatt Place Portland?
A: Hyatt Place Portland Airport/Cascade Station does not offer a Digital Key.
Q: Can I use a digital key to access hotel amenities at Hyatt Place Portland?
A: No, Hyatt Place Portland Airport/Cascade Station does not offer a Digital Key.
Q: Do the accessible rooms in Hyatt Place Portland have doors that provide a 32-inch wide opening?
A: The accessible guest rooms at Hyatt Place Portland (Downtown-Old Port Square) feature doorways that provide a clear opening width of 32 inches (0.81 m).
Q: Do the guest room and suite doors at Hyatt Place Portland have self-closing mechanisms?
A: The entry doors to guest rooms and suites at Hyatt Place Portland are equipped with self-closing mechanisms, such as hydraulic closers or spring hinges. However, interior connecting doors between adjoining rooms are operated manually and do not feature self-closing hardware.
Q: Do the pools at Hyatt Place Portland offer a sloped entry?
A: The pools at Hyatt Place Portland Airport/Cascade Station do not offer a sloped entry. However, the pool and hot tub do have ADA chairs for accessibility.
Q: Do the pools at Hyatt Place Portland offer have a self-operating lift?
A: Hyatt Place Portland Airport / Cascade Station (Oregon) features an indoor pool and hot tub equipped with ADA-compliant accessible pool/hot tub lifts (self-operating/chair lifts) to assist guests into and out of the water. Hyatt Place Portland Downtown / Old Port Square (Maine) does not have a swimming pool.
Q: Do the room windows at Hyatt Place Portland open for guest comfort and ventilation?
A: At Hyatt Place Portland locations, the standard guest room windows do not open. However, select premium suites at the Hyatt Place Portland Downtown - Old Port Square feature private outdoor balconies where guests can open a sliding door for fresh air.
Q: Does Hyatt Place Portland allow digital key access for all room types?
A: No, Hyatt Place Portland Airport/Cascade Station does not offer a Digital Key.
Q: Does Hyatt Place Portland have alarm clock telephone ringers?
A: Hyatt Place Portland Airport/Cascade Station does not offer alarm clock telephone ringers.
Q: Does Hyatt Place Portland have an accessible registration desk?
A: Hyatt Place Portland Airport/Cascade Station does not offer an accessible registration desk.
Q: Does Hyatt Place Portland have an wheel chair accessible route to the registration desk?
A: Yes, the registration desk at Hyatt Place Portland Airport Cascade Station is wheelchair accessible.
Q: Does Hyatt Place Portland have deadbolts on guest room and suite doors?
A: Deadbolts are not available on guest room and suite doors.
Q: Does Hyatt Place Portland offer a toilet seat at wheelchair height for disabled guests?
A: The accessible guest rooms at Hyatt Place locations in Portland, including both the Hyatt Place Portland Downtown / Old Port and Hyatt Place Portland Airport, feature ADA-compliant, raised toilet seats at wheelchair height between 17 and 19 inches from the floor.
Q: Does Hyatt Place Portland offer digital key access?
A: No, Hyatt Place Portland Airport/Cascade Station does not offer a Digital Key.
Q: Does Hyatt Place Portland offer lever handles on guest room doors?
A: Hyatt Place properties, including Hyatt Place Portland Downtown – Old Port Square in Maine and Hyatt Place Portland Airport/Cascade Station in Oregon, feature accessible guest room entry doors equipped with lever handles.
Q: Does Hyatt Place Portland offer lowered night guards on guest room doors?
A: Hyatt Place Portland Airport/Cascade Station does not offer lowered night guards on guest room doors.
Q: Does Hyatt Place Portland offer room and suite access through an exterior corridor?
A: Neither major Hyatt Place property located in Portland features exterior corridors, as all rooms and suites are accessed via standard indoor hallways.
Q: Does Hyatt Place Portland offer room and suite access through an interior corridor?
A: Rooms and suites at Hyatt Place locations in Portland are accessed via interior corridors, where guest rooms are entered through internal hallway corridors rather than direct exterior doors.
Q: Does Hyatt Place Portland offer safety chains or latches on guest doors?
A: Hyatt Place Portland Airport/Cascade Station does not offer safety chains or latches on guest doors.
Q: Does Hyatt Place Portland offer secondary locks on room windows?
A: Hyatt Place Portland Airport/Cascade Station does not offer secondary locks on room windows.
Q: Does Hyatt Place Portland provide electronic room keys for guests?
A: No, Hyatt Place Portland Airport/Cascade Station does not offer a Digital Key.
Q: Does Hyatt Place Portland provide meeting space for guests?
A: Yes, Hyatt Place Portland Airport/Cascade Station offers Meeting Facilities.
Q: Does the Hyatt Place Portland, have roll-in shower available?
A: Hyatt Place Portland Airport/Cascade Station does not offer roll-in showers.
Q: How can I use a digital key at Hyatt Place Portland?
A: Hyatt Place Portland Airport/Cascade Station does not offer a Digital Key.
Q: How do I troubleshoot issues with my digital key at Hyatt Place Portland?
A: Hyatt Place Portland Airport/Cascade Station does not offer a Digital Key.
Q: How long is my digital key valid after check-out at Hyatt Place Portland?
A: Hyatt Place Portland Airport/Cascade Station does not offer a Digital Key.
Q: Is a physical key card still available if I use a digital key at Hyatt Place Portland?
A: Hyatt Place Portland Airport/Cascade Station does not offer a Digital Key.
Q: Is an adjustable-height hand-held shower wand available at Hyatt Place Portland?
A: An adjustable-height hand-held shower wand is not available at Hyatt Place Portland Airport/Cascade Station.
Q: Is an internet connection required to use a digital key at Hyatt Place Portland?
A: Hyatt Place Portland Airport/Cascade Station does not offer a Digital Key.
Q: Is there an accessible entrance to on-site fitness center at Hyatt Place Portland?
A: Yes, accessible public spaces are available throughout the property, which would include the on-site fitness center.
Q: Is there an accessible entrance to the on-site business center at Hyatt Place Portland?
A: Hyatt Place Portland features an accessible, wheelchair-friendly route from the main entrance to the on-site business center.
Q: Is there an accessible entrance to the on-site spa at Hyatt Place Portland?
A: Hyatt Place Portland Airport/Cascade Station does not offer a Spa.
Q: Is there an accessible entrance to the on-site swimming pool at Hyatt Place Portland?
A: Yes, the swimming pool at Hyatt Place Portland Airport/Cascade Station is an accessible hotel area. The FAQ also states that the pool and hot tub have ADA chairs.
Q: Is there an accessible main entrance to the Hyatt Place Portland?
A: Yes, the Hyatt Place Portland has an accessible public entrance.
Q: Is there an accessible route to guest room at Hyatt Place Portland?
A: Yes, guest rooms at Hyatt Place Portland have accessible routes from the accessible public entrance.
Q: What app do I need to access the digital key for Hyatt Place Portland?
A: Hyatt Place Portland Airport/Cascade Station does not offer a Digital Key.
Workspace Amenities
Q: Are speakerphones available at Hyatt Place Portland?
A: Speakerphones are not available at Hyatt Place Portland Airport/Cascade Station.
Q: Do the guest rooms at Hyatt Place Portland have phones with voicemail?
A: Hyatt Place Portland Airport/Cascade Station does not offer phones with voicemail in guest rooms.
Q: Do the rooms at Hyatt Place Portland have desk chairs?
A: Hyatt Place Portland Airport/Cascade Station does not offer desk chairs.
Q: Do the rooms at Hyatt Place Portland have ergonomic chairs for working comfortably?
A: Hyatt Place Portland Airport/Cascade Station does not offer ergonomic chairs for working comfortably.
Q: Does Hyatt Place Portland have electrical outlets at desk level?
A: Hyatt Place Portland Airport/Cascade Station does not offer electrical outlets at desk level.
Q: Does Hyatt Place Portland provide a spare electrical outlet at the desk?
A: Hyatt Place Portland Airport/Cascade Station does not offer a spare electrical outlet at the desk.
Q: How many telephones are found in the rooms at Hyatt Place Portland?
A: Standard guest rooms at Hyatt Place Portland Downtown – Old Port Square are equipped with one telephone.
Q: Is an in-room printer available at Hyatt Place Portland?
A: An in-room printer is not available at Hyatt Place Portland Airport/Cascade Station.
Q: Is in-room fax available at Hyatt Place Portland?
A: In-room fax is not available at Hyatt Place Portland Airport/Cascade Station.
Q: What is the electric voltage in rooms at Hyatt Place Portland?
A: The standard electric voltage in the guest rooms at the Hyatt Place Portland (both the Portland, Oregon and Portland, Maine locations) is 120 volts (120V) AC at 60 Hz.
Q: What kind of work desk is provided in guest rooms at Hyatt Place Portland?
A: Guest rooms at Hyatt Place Portland Airport/Cascade Station are equipped with a spacious work desk and a separate workspace.
Airport Information
Q: Does Hyatt Place Portland offer a free airport shuttle?
A: Hyatt Place Portland Airport/Cascade Station does not offer a free airport shuttle.
Q: How far is Hyatt Place Portland from the nearest airport?
A: The Hyatt Place Portland Airport/Cascade Station is positioned just minutes from Portland International Airport (PDX).
Q: What transportation options are available from the airport to Hyatt Place Portland?
A: We offer complimentary 24/7 airport shuttle service to and from Portland International Airport (PDX). Please call the hotel directly to schedule your shuttle.
City Center
Q: What is the compass direction from Hyatt Place Portland to the city center?
A: The Hyatt Place Portland Airport/Cascade Station is located in Northeast Portland. To reach the city center, which includes areas like SW Park Avenue and SW Broadway, you would travel southwest from the hotel.
Q: What is the distance of the city center from Hyatt Place Portland?
A: Hyatt Place Portland is located in the city center of downtown Portland, with the distance typically rated as 0 miles to 0.4 miles (0 to 0.6 km) from the city center.
Q: What is the nearest city center to Hyatt Place Portland?
A: The nearest city center to Hyatt Place Portland Airport/Cascade Station is downtown Portland. You can explore downtown, museums, and many Portland restaurant options with ease using the MAX light rail via Cascade Station.
Spa Facilities
Q: Does Hyatt Place Portland have a spa on-site?
A: No, Hyatt Place Portland Airport/Cascade Station does not offer a Spa.
Q: What types of treatments are offered at the spa at Hyatt Place Portland?
A: Hyatt Place Portland Airport/Cascade Station does not offer a Spa.