Bedding, Cribs & Rollaways
Q: Are cribs available for guests staying at Hotel Caza?
A: Yes, Hotel Caza offers Foundation Sleep Fresh Portable Cribs upon request, and they are complimentary. Please note that cribs are subject to limited availability.
Q: Are down/feather pillows available at Hotel Caza?
A: Yes, down, feather, and foam pillows are available at Hotel Caza.
Q: Are foam pillows available at Hotel Caza?
A: Yes, foam pillows are available at Hotel Caza, along with down and feather options.
Q: Are luxury linen types available at Hotel Caza?
A: Yes, luxury bedding is available, for example, in the Deluxe King room. All rooms feature 100% Cotton 250 Thread Count Linens with Triple Sheeting.
Q: Are rollaway beds available at Hotel Caza?
A: Yes, rollaway beds are available upon request at Hotel Caza for an additional charge of $25 per day. Please note that rollaway beds cannot be placed in rooms with two queen beds. There is a limited availability of approximately 15 rollaway beds.
Q: Are sofa beds available at Hotel Caza?
A: Sofa beds are not available at Hotel Caza. However, rollaway beds are available upon request for a charge of $25 per day, though they cannot be placed in rooms with two queen beds. Complimentary Foundation Sleep Fresh Portable Cribs are also available upon request.
Q: Is a down/featherbed available at Hotel Caza?
A: Down or featherbeds are not available at Hotel Caza. However, down and feather pillows are available upon request.
Q: Is a duvet available at Hotel Caza?
A: Duvets are not available at Hotel Caza. However, rooms do feature 100% Cotton 250 Thread Count Linens and Triple Sheeting. Pillows are available in down, feather, and foam.
Q: Is a pillow-top mattress available at Hotel Caza?
A: Pillow-top mattresses are not available at Hotel Caza.
Q: Is a portable play yard-type crib available at Hotel Caza?
A: Yes, Hotel Caza offers Foundations Sleep Fresh Portable Cribs upon request. They are complimentary, but availability may be limited.
Q: Is a traditional crib available at Hotel Caza?
A: Yes, Hotel Caza offers Foundation Sleep Fresh Portable Cribs upon request, and they are complimentary. Please note that availability is limited.
Q: What is the fee for a crib at Hotel Caza?
A: Cribs are available upon request and are complimentary at Hotel Caza.
Guest Services
Q: Are complimentary toll-free calls available at Hotel Caza?
A: Yes, complimentary local and toll-free calls are available at Hotel Caza as part of the daily Destination Fee.
Q: Do you have to be a hotel guest to visit the Hotel Caza or dine at the restaurants?
A: You do not have to be a hotel guest to dine at CZ2Go or CazBar. Both dining options are available for visitors.
Q: Do you offer Resort or Day Passes that will allow access to the amenities at Hotel Caza?
A: We do not offer Resort or Day Passes for access to our amenities. Our amenities are available for registered guests of Hotel Caza.
Q: Does Hotel Caza deliver a complimentary newspaper to guest rooms?
A: Complimentary newspaper delivery to guest rooms is not available at Hotel Caza.
Q: Does Hotel Caza offer a complimentary newspaper in the lobby?
A: A complimentary newspaper is not available at Hotel Caza.
Q: Does Hotel Caza offer babysitting services?
A: Hotel Caza does not offer babysitting services.
Q: Does Hotel Caza offer complimentary in-room coffee or tea?
A: Hotel Caza does not offer complimentary in-room coffee or tea makers. However, coffee is available in the lobby each morning as part of the destination fee, and Keurig Coffee Makers are available upon request.
Q: Does Hotel Caza offer complimentary long distance calls?
A: Hotel Caza offers complimentary local and toll-free calls as part of the daily Destination Fee.
Q: Does Hotel Caza provide complimentary concierge desk service?
A: Hotel Caza does not have a traditional concierge desk service. However, the hotel offers a Digital Interactive Concierge that provides information on boarding pass printing, local attractions, restaurants, maps, and transportation options.
Q: Is a safe deposit box available at Hotel Caza?
A: Yes, each room at Hotel Caza has a brand-new safe large enough for a standard-size laptop and small valuables.
Q: Is a voltage converter available at Hotel Caza?
A: Voltage converters are not available at Hotel Caza.
Q: Is an electrical adapter available at Hotel Caza?
A: Electrical adapters are not available at Hotel Caza.
Q: Is grocery shopping service available at Hotel Caza?
A: Hotel Caza does not offer a grocery shopping service.
Q: Is same-day dry cleaning available at Hotel Caza?
A: Yes, laundry is sent out daily (Monday through Friday) and returned the same day.
Q: Is there a concierge or guest services desk available at Hotel Caza?
A: Yes, Hotel Caza offers a Digital Interactive Concierge. This service provides boarding pass printing, information on local attractions, restaurants, maps, and transportation options.
Q: Is valet cleaning available everyday at Hotel Caza?
A: Yes, dry cleaning services are available Monday through Friday, with laundry sent out and returned the same day.
Q: Is valet dry cleaning available at Hotel Caza?
A: Yes, dry cleaning is available at Hotel Caza. Laundry is sent out daily from Monday through Friday and returned the same day.
Room Entertainment
Q: Do the rooms at Hotel Caza come with an AM/FM clock radio?
A: The rooms at Hotel Caza do not come with an AM/FM clock radio. However, they do include an Alarm Clock with a JBL Bluetooth Speaker.
Swimming Pools
Q: Are pool towels provided at Hotel Caza?
A: Yes, pool towels are provided at Hotel Caza.
Q: Are there any pool restrictions at Hotel Caza (e.g., swimwear policy)?
A: The outdoor heated pool at Hotel Caza is open daily from 9 AM to 8 PM. There are no other specific restrictions, such as a swimwear policy, mentioned.
Q: Are there any poolside activities available at Hotel Caza?
A: You can enjoy swimming, relaxing, and exercising in our year-round outdoor heated pool. The pool patio also offers lounge chairs and shady umbrellas for guests to unwind.
Q: Are there lockers available at the pool or fitness center at Hotel Caza?
A: Lockers are not available at the pool or fitness center.
Q: Can I bring food and drinks to the pool area at Hotel Caza?
A: You are welcome to enjoy your favorite chilled drinks by our heated outdoor pool. The provided information does not specify if outside food is permitted in the pool area.
Q: Does Hotel Caza have a pool for fitness or water aerobics?
A: Yes, Hotel Caza has an all-year outdoor heated pool that guests can use for a refreshing swim or invigorating exercise.
Q: Does Hotel Caza have a poolside bar or restaurant?
A: Hotel Caza does not have a poolside bar or restaurant. However, you can enjoy a refreshing dip in our all-year outdoor heated pool. For dining and drinks, we offer CZ2Go for grab-and-go options and CazBar for specialty cocktails, craft beers, and local wines.
Q: Does Hotel Caza have a swimming pool?
A: Yes, Hotel Caza has a year-round outdoor heated pool and sun deck. Pool towels are provided, and the pool is open daily from 9 am to 8 pm.
Q: Does Hotel Caza offer poolside cabanas for rent?
A: Poolside cabanas are not available at Hotel Caza.
Q: Does the Hotel Caza have a children's pool?
A: Hotel Caza does not have a separate children's pool. However, we do offer an all-year outdoor heated pool that the whole family can enjoy.
Q: Is the pool at Hotel Caza indoor or outdoor?
A: The pool at Hotel Caza is an outdoor heated pool, available year-round.
Q: Is the pool at Hotel Caza open year-round?
A: Yes, the heated outdoor pool at Hotel Caza is open year-round.
Q: Is the pool heated at Hotel Caza?
A: Yes, Hotel Caza has an all-year outdoor heated pool.
Q: Is there a lifeguard on duty at Hotel Caza?
A: A lifeguard is not available at Hotel Caza.
Q: Is there a pool for adults only at Hotel Caza?
A: Hotel Caza does not have an adults-only pool. The hotel features an outdoor heated pool that is available for the whole family to enjoy.
Fitness Facilities
Q: Are elliptical machines available at Hotel Caza?
A: Elliptical machines are not available at Hotel Caza. The fitness center is equipped with premium Precor® machines and bikes, an assortment of free weights, and strength machines.
Q: Are fitness classes offered at Hotel Caza?
A: Fitness classes are not offered at Hotel Caza. However, we do have a 24-hour state-of-the-art fitness center equipped with premium Precor® machines, bikes, free weights, and strength machines, along with yoga mats and a Bosu balance trainer.
Q: Are personal trainers available at the fitness center in Hotel Caza?
A: Personal trainers are not available at the fitness center. However, our 24-hour fitness center is equipped with premium Precor® machines and bikes, an assortment of free weights, strength machines, yoga mats, and a Bosu balance trainer for your use.
Q: Are there free weights at Hotel Caza?
A: Yes, our 24-hour fitness center is equipped with an assortment of free weights, along with premium Precor® machines, bikes, and strength machines.
Q: Are there weight machines at Hotel Caza?
A: Yes, Hotel Caza's 24-hour fitness center is equipped with strength machines and an assortment of free weights.
Q: Does Hotel Caza have cardiovascular equipment?
A: Yes, Hotel Caza's 24-hour fitness center is equipped with premium Precor® machines and bikes, in addition to free weights and strength machines.
Q: Does Hotel Caza offer exercise bikes?
A: Yes, Hotel Caza's 24-hour fitness center is equipped with premium Precor® machines and bikes, along with an assortment of free weights, strength machines, yoga mats, and a Bosu balance trainer.
Q: Does the fitness center at Hotel Caza provide complimentary towels and water?
A: Our fitness center is equipped with a water fountain for your convenience. Complimentary towels for the fitness center are not explicitly mentioned.
Q: Does the gym at Hotel Caza have treadmills?
A: The gym at Hotel Caza is equipped with premium Precor® machines and bikes, an assortment of free weights, strength machines, yoga mats, and a Bosu balance trainer. Treadmills are not available.
Q: Does the Hotel Caza have a fitness center?
A: Yes, Hotel Caza has a 24-hour state-of-the-art fitness center. It is equipped with premium Precor® machines and bikes, an assortment of free weights, strength machines, yoga mats, and a Bosu balance trainer. Access to the fitness center is included in the daily Destination Fee.
Q: Is additional fitness equipment available at Hotel Caza?
A: Yes, our 24-hour fitness center is equipped with premium Precor® machines and bikes, an assortment of free weights, strength machines, a cable machine, yoga mats, and a Bosu balance trainer.
Q: Is the fitness center at Hotel Caza accessible to all guests, or only certain room categories?
A: Yes, the fitness center at Hotel Caza is accessible to all guests. Access to our 24-hour fitness center is included in the daily Destination Fee. The gym is also equipped with accessible features, including wheelchair maneuvering clearance and a TTY system.
Q: Is the fitness center extensive or limited at Hotel Caza?
A: The fitness center at Hotel Caza is state-of-the-art and available 24 hours a day. It is equipped with premium Precor® machines and bikes, an assortment of free weights, strength machines, yoga mats, a Bosu balance trainer, and a cable machine.
Q: Is there an extra fee to use the fitness center at Hotel Caza?
A: Access to our 24-hour fitness center is included in the daily Destination Fee of $41.19, inclusive of tax.
Q: Is there strength training equipment at Hotel Caza?
A: Yes, our 24-hour fitness center is equipped with an assortment of free weights and strength machines, in addition to premium Precor® machines and bikes.
Q: What are the operating hours of the fitness center at Hotel Caza?
A: The fitness center at Hotel Caza is open 24 hours a day.
Q: What kind of exercise equipment is available in the fitness center at Hotel Caza?
A: Our 24-hour fitness center at Hotel Caza is equipped with premium Precor® machines, bikes, an assortment of free weights, strength machines, a cable machine, yoga mats, and a Bosu balance trainer.
Q: What's the name of the fitness center at Hotel Caza?
A: The Hotel Caza does not have a specific name for its fitness center; it is referred to as the "fitness center" or "gym" in the provided information.
Housekeeping Services
Q: Are extra blankets and pillows available in the rooms at Hotel Caza?
A: Pillows (down, feather, and foam) are available in the rooms. The information provided does not mention the availability of extra blankets.
Q: Are there self-service laundry facilities available on site at Hotel Caza?
A: Self-service laundry facilities are not available at Hotel Caza. However, the hotel does offer dry cleaning services from Monday through Friday, with laundry sent out daily and returned the same day.
Q: Can I request dry cleaning at Hotel Caza?
A: Yes, Hotel Caza offers dry cleaning services. Laundry is sent out daily from Monday through Friday and is returned the same day.
Q: Does Hotel Caza provide laundry bags or hampers in the rooms?
A: Laundry bags or hampers are not available in the rooms at Hotel Caza. However, the hotel does offer dry cleaning services Monday through Friday, with items returned the same day.
Q: Has Hotel Caza received any official cleanliness or sanitation certification?
A: Hotel Caza has not received any official cleanliness or sanitation certification. However, the hotel is Green Key Global certified with a 3 Green Key rating, which recognizes its commitment to environmental responsibility, energy conservation, waste reduction, sustainable operations, and community impact.
Q: How do I arrange laundry service at Hotel Caza?
A: Laundry service is available at Hotel Caza. Laundry is sent out daily from Monday through Friday and is returned on the same day.
Q: Is same-day laundry service available at Hotel Caza?
A: Yes, Hotel Caza offers same-day laundry service. Laundry is sent out daily from Monday through Friday and returned the same day.
Q: Is there a nightly refresh service available at Hotel Caza?
A: A nightly refresh service is not available at Hotel Caza.
Q: What enhanced hygiene or cleanliness protocols are in place at Hotel Caza?
A: Hotel Caza provides a Guest Wellness Kit in each room, which includes a face mask, hand sanitizer, and disinfectant wipes. The hotel also uses eco-friendly cleaning products.
Q: What is the turnaround time for laundry service at Hotel Caza?
A: Laundry service at Hotel Caza is sent out daily from Monday through Friday and is returned the same day.
Meeting Facilities
Q: Are meeting facilities at Hotel Caza available for booking by non-guests?
A: Yes, Hotel Caza's meeting facilities are available for various gatherings, including weddings, company parties, and business events. You can submit a Request for Proposal to plan your event.
Q: Can I book meeting rooms at Hotel Caza for a half-day event?
A: Hotel Caza offers meeting and event spaces, including a boardroom and social/meeting rooms, which can be configured for various gatherings. To inquire about specific booking details, such as half-day events, please submit a Request for Proposal, and our professional team will provide you with the necessary information.
Q: Does Hotel Caza have meeting facilities available for events?
A: Yes, Hotel Caza has meeting facilities available for events. The hotel offers over 4,000 square feet of meeting and event space, including a 576 square foot boardroom and three social/meeting rooms that can be configured individually or combined. They also have unique indoor and outdoor areas suitable for various events. You can submit a Request for Proposal for more details.
Q: How many meeting rooms are available at Hotel Caza?
A: Hotel Caza has a Grand Ballroom available for meetings and events.
Meeting Supplies
Reservations Policies
Q: Can I make a reservation without a credit card at Hotel Caza?
A: Hotel Caza requires that room reservations be guaranteed by a valid credit card. Your credit card is used as a guarantee that a room will be held in advance of your arrival.
Q: Can I pay for the deposit with a credit card at Hotel Caza?
A: A credit card or debit card is required upon check-in to guarantee payment. A hold may be placed on your card for the full anticipated amount, including estimated incidentals.
Q: Does Hotel Caza accept credit card authorization forms?
A: Yes, Hotel Caza accepts credit card authorization forms. For third-party payments, the authorization form must be received seven days prior to arrival. You can contact accounting@HotelCaza.com to request a credit card authorization. To pay for someone else's reservation, please email accounting@hotelcaza.com with the Confirmation Number or Guest's full name to request a Credit Card Authorization form via Sertifi. This request must be received at least 72 hours prior to arrival.
Q: How can I modify or cancel my reservation at Hotel Caza?
A: To modify or cancel your reservation, please note that cancellation policies vary based on the rate you booked. You can refer to your confirmation or contact the hotel directly at 650-502-4200. Cancellable reservations can be canceled online using your name and reservation confirmation. Non-refundable reservations cannot be canceled. For reservations booked through third-party sites (such as Expedia or Booking.com), please contact the third-party company directly. Any changes to your arrival or departure date or room type are subject to hotel availability and may result in a possible rate change or additional fee. Please be aware that changes may not be possible at a later date.
Q: Is a credit card required to secure my rate at Hotel Caza?
A: Yes, Hotel Caza requires room reservations to be guaranteed by a valid credit card. Your credit card is used as a guarantee that a room will be held in advance of your arrival. You will only be charged if pre-payment is required for a specific rate, or if you do not cancel your reservation within the stated cancellation time period and do not check-in.
Q: What amenities are complimentary at Hotel Caza?
A: Hotel Caza offers a variety of complimentary amenities for guests, including: * High-Speed Wi-Fi throughout the hotel’s guest rooms and public spaces for unlimited devices. * Caza Cruiser bicycles for up to four hours. * Morning Lavazza Coffee and Mighty Leaf Tea, available daily from 7 am to 10 am. * Early check-in at 12 pm, based on availability. * Access to the year-round outdoor heated pool and sun deck. * Access to the Game Zone, featuring indoor and outdoor games such as a pool table, foosball, arcade, board games, and corn hole. * Access to the 24-hour fitness center. * Yoga mats. * Two collapsible water pouches and access to Flowater Stations. * Printing services, including complimentary Air Printing. * Local and toll-free calls. * San Francisco postcards with postage included. * Evening milk and cookies hour. * Discounts at local eateries and attractions. * Foundation Sleep Fresh Portable Cribs.
Q: What is Hotel Caza's policy on lost and found items?
A: If you have lost an item at Hotel Caza, please email housekeepingmanagers@HotelCaza.com for assistance with lost and found.
Q: What is the cancellation policy at Hotel Caza?
A: Cancellation policies at Hotel Caza vary based on the rate booked. Guests should refer to their confirmation or contact the hotel at 650 502 4200 for specific details. Cancellable reservations can be canceled online using your name and reservation confirmation. Non-refundable reservations cannot be canceled. For reservations made through third-party sites, please contact the third-party company directly.
Q: What is the deposit required to book a room at Hotel Caza?
A: A credit card is required to guarantee your room reservation. You will only be charged if pre-payment is required for a specific rate, or if you do not cancel your reservation within the stated cancellation period and do not check-in.
Q: What is the policy on incidental charges at Hotel Caza?
A: A credit card or debit card is required upon check-in to guarantee payment. A hold may be placed on your card account for the full anticipated amount owed to the hotel, including estimated incidentals, through your date of check-out. This hold may not be released for up to 72 hours from the date of check-out or longer, depending on your card issuer.
Room Inventory
Q: Are all guestrooms at Hotel Caza non-smoking?
A: Yes, smoking is not permitted in any of our rooms or public spaces at Hotel Caza.
Q: Are connecting rooms available at Hotel Caza?
A: Yes, Hotel Caza offers connecting rooms. You can contact the Front Desk at 650-502-4200 to add this request to your reservation. They have rooms with one King bed connecting to a room with two Queen beds, and some configurations allow for three rooms to be connected.
Q: Are smoking rooms available at Hotel Caza?
A: No, smoking is not permitted in any of our rooms or public spaces at Hotel Caza. A $500 cleaning fee will be charged for failure to comply with this policy.
Q: Are there any outdoor spaces or gardens at Hotel Caza?
A: Yes, Hotel Caza features an outdoor heated pool and sun deck, which is open year-round. Additionally, some rooms on the first floor have sliding doors that open to a courtyard.
Q: Do any rooms have a balcony or patio at Hotel Caza?
A: No, rooms at Hotel Caza do not have balconies. Patios are not available. However, some rooms on the 1st floor have sliding doors that open to a courtyard.
Bars
Q: Does Hotel Caza have an on-site bar?
A: Yes, Hotel Caza has an on-site bar called CAZBAR. It offers specialty cocktails, local craft beers, and distinctive local wines.
Q: Is the bar open for breakfast at Hotel Caza?
A: The CAZBAR is not open for breakfast. It is available in the evenings, Sunday through Thursday from 5:00 PM to 9:00 PM, and Friday through Saturday from 5:00 PM to 11:00 PM. Breakfast items are available daily from the CZ2GO Mini Mart from 6:00 AM to 10:00 AM on weekdays and until 11:00 AM on weekends. You can pay for your CZ2GO selections at the bar counter.
Q: Is the bar open for dinner at Hotel Caza?
A: Yes, CazBar is open for dinner. It is available Sunday through Thursday from 5:00 PM to 9:00 PM, and Friday through Saturday from 5:00 PM to 11:00 PM.
Certification
Q: Is Hotel Caza certified by a globally recognized sustainable certification program?
A: Yes, Hotel Caza is certified by Green Key Global, a leading international certification for environmental responsibility in the hospitality industry. The hotel has earned a 3 Green Key rating.
Hotel Security
Q: Is there 24-hour security staff on-site at Hotel Caza?
A: 24-hour security staff is not available at Hotel Caza.
Q: What are Hotel Caza security procedures?
A: Hotel Caza implements several security procedures to ensure the safety of its guests and their information. Each room is equipped with a brand-new safe large enough for a standard-size laptop and small valuables. Guest room doors utilize RFID key locks. For data security, the hotel maintains appropriate administrative, technical, and physical safeguards to protect personal information collected through its website. They use personal information, such as Government Identifiers, for identity verification and legal compliance, and work to protect against security threats, fraud, and illegal activities. Credit card information is kept safe and is not shared with third parties. The hotel also employs technologies to prevent data scraping on its website. Additionally, for the safety and security of all guests and employees, pets and service animals must be kept with their owners at all times. The hotel also has visual (strobe light) alarms for safety.
Phone & Fax Information
Local Area & Office Transportation
Q: Does Hotel Caza offer free local transportation?
A: Hotel Caza offers complimentary Caza Cruiser bicycles for guests to explore the city, available for up to four hours. We do not offer a shuttle service, but our Lobby Ambassadors can assist in arranging private transportation.
Room Service
Q: Can I order from the on-site restaurant through room service at Hotel Caza?
A: Room service is not available at Hotel Caza. You can enjoy grab-and-go options from CZ2GO Mini Mart or dine at CazBar.
Q: Can I request delivery of breakfast items through room service at Hotel Caza?
A: Hotel Caza does not offer room service for breakfast items. Breakfast is available at CZ2GO, which provides grab-and-go options.
Q: Can I request special dietary options through room service at Hotel Caza?
A: Hotel Caza does not offer room service. The hotel provides dining options at CZ2GO and CazBar, but there is no information available regarding special dietary options through these services.
Q: Does Hotel Caza offer breakfast for guests?
A: Yes, Hotel Caza offers breakfast for guests. You can enjoy complimentary coffee and tea in the lobby daily from 6 AM to 4 PM. Additionally, CZ2GO offers grab-and-go breakfast options daily from 6 AM to 10 AM on weekdays and 6 AM to 11 AM on weekends, featuring items like breakfast sandwiches, burritos, pastries, yogurt, and fruit. Guests who book the Bed & Breakfast package receive a $30 daily credit to use at CZ2GO.
Q: Does Hotel Caza offer contactless delivery for room service?
A: Hotel Caza does not offer contactless delivery for room service. The hotel provides dining options at CZ2Go and CazBar.
Q: Does Hotel Caza offer room service?
A: Hotel Caza does not offer room service. However, we do have CZ2Go for breakfast, dinner, and snacks, and CazBar for drinks and bar bites. Coffee is also available in the lobby each morning as part of the destination fee.
Q: Is there a minimum order for room service at Hotel Caza?
A: Room service is not available at Hotel Caza.
Q: Is there an additional fee for room service at Hotel Caza?
A: Room service is not available at Hotel Caza. The hotel offers grab 'n go options at CZ2Go and drinks at CazBar.
Audio-Visual Equipment
Q: Are film projectors with screens available at Hotel Caza?
A: Film projectors with screens are not available at Hotel Caza.
Q: Are microphones available at Hotel Caza?
A: Microphones are not available at Hotel Caza.
Q: Are TVs available at Hotel Caza?
A: Yes, TVs are available at Hotel Caza. Rooms are equipped with 55" Smart TVs with Chromecast, and suites feature 65-inch Flat Panel HDTVs.
Q: Can I reserve audio-visual equipment at Hotel Caza?
A: Audio-visual equipment is not available for reservation at Hotel Caza.
Q: Does Hotel Caza offer audio-visual equipment?
A: Hotel Caza does not offer audio-visual equipment. However, rooms are equipped with 55" Flat Panel HDTVs, and suites feature 65-inch Flat Panel HDTVs with Chromecast for streaming content. Business services such as printing are available.
Check-in/out Policies
Q: Can I check in digitally at Hotel Caza before arriving at the hotel?
A: We do not offer digital check-in before arrival at Hotel Caza. Check-in is at 4:00 pm on the day of arrival.
Q: Can I check in digitally for multiple rooms at Hotel Caza?
A: Digital check-in is not available.
Q: Can I request early check-in or late check-out at Hotel Caza?
A: Yes, you can request both early check-in and late check-out at Hotel Caza. Early check-in at 12 PM is available based on availability. If a room is not ready, the hotel can hold your luggage. Late check-out is also based on availability, and you can inquire with the Lobby Ambassadors. Please note that unrequested late departures may be subject to a fee of up to one full night's stay.
Q: Can I use my mobile phone for digital check-in at Hotel Caza?
A: Digital check-in using a mobile phone is not available.
Q: Does Hotel Caza offer digital check-in?
A: Hotel Caza does not offer digital check-in.
Q: How can I complete digital check-in at Hotel Caza?
A: Digital check-in is not available at Hotel Caza. Early check-in at 12 PM is offered based on availability, and you can inquire with the Lobby Ambassadors for late check-out options.
Q: Is a check-in kiosk available at Hotel Caza?
A: A check-in kiosk is not available at Hotel Caza.
Q: Is direct billing available at Hotel Caza?
A: Yes, Hotel Caza offers a process for third-party payments, which can be used for direct billing. Third-party payments must be received seven days prior to arrival for processing and are not accepted for same-day reservations. You can contact accounting@HotelCaza.com to request a credit card authorization form for secure authorizations. For paying for someone else's reservation, please email accounting@hotelcaza.com with the confirmation number or guest's full name to request a Credit Card Authorization form via Sertifi, which must be received at least 72 hours prior to arrival.
Q: Is express check-in available at Hotel Caza?
A: Express check-in is not available at Hotel Caza. However, early check-in at 12 PM is available based on availability and is included in the daily Destination Fee.
Q: Is express check-out available at Hotel Caza?
A: Express check-out is not available at Hotel Caza.
Q: Is there a digital key option available after checking in online at Hotel Caza?
A: A digital key option is not available at Hotel Caza. The guest rooms use RFID key locks.
Q: When is check-in at Hotel Caza?
A: Check-in at Hotel Caza is at 4:00 PM on the day of arrival.
Property Lookup
Additional Room Amenities
Q: Are blackout curtains provided in the rooms at Hotel Caza to block out light?
A: Blackout curtains are not provided in the rooms at Hotel Caza.
Q: Are pay-per-view movies available on the in-room TVs at Hotel Caza?
A: Pay-per-view movies are not available on the in-room TVs. The TVs are 55" Smart TVs with Chromecast, allowing guests to stream content from their favorite services.
Q: Are smart TVs available in the rooms at Hotel Caza?
A: Yes, rooms at Hotel Caza are equipped with 55" Smart TVs with Chromecast. Suites feature 65-inch Flat Panel HDTVs that allow guests to stream content from their favorite services.
Q: Are there USB charging ports available in the guest rooms at Hotel Caza?
A: Yes, USB ports are available in the guest rooms at Hotel Caza.
Q: Can I control the temperature in my room at Hotel Caza?
A: Yes, all rooms at Hotel Caza have individually controlled thermostats, allowing you to control the temperature in your room.
Q: Do the guest rooms have air-conditioning at Hotel Caza?
A: Yes, all guest rooms at Hotel Caza are air-conditioned and have individually controlled thermostats.
Q: Do the rooms at Hotel Caza have alarm clocks?
A: Yes, rooms at Hotel Caza are equipped with an alarm clock that includes a JBL Bluetooth Speaker.
Q: Does Hotel Caza have ceiling fans?
A: Hotel Caza does not have ceiling fans. All rooms are air-conditioned with individually controlled thermostats.
Q: Does Hotel Caza have chromecast in guest rooms?
A: Yes, Hotel Caza guest rooms are equipped with 55" Smart TVs with Chromecast.
Q: Does Hotel Caza offer a mini-bar for a fee?
A: Mini-refrigerators are available upon request for an additional cost of $20 per day.
Q: Does Hotel Caza offer a wet bar in the room?
A: Wet bars are available in suites only.
Q: Does Hotel Caza offer access to cable or streaming TV services?
A: Yes, Hotel Caza offers access to streaming TV services. Guest rooms feature 55" Smart TVs with Chromecast, allowing you to stream content from your favorite services. Suites have 65-inch Flat Panel HDTVs that also allow you to stream content.
Q: Does Hotel Caza offer an in-room coffee/tea maker?
A: No, Hotel Caza rooms do not have coffee/tea makers. However, coffee is available in the lobby each morning as part of the destination fee, and Keurig Coffee Makers are available upon request.
Q: Does Hotel Caza offer bottled water in the room as a complimentary service?
A: Hotel Caza provides two complimentary collapsible and refillable water bottles in the room, along with access to refillable water stations on every floor.
Q: Does Hotel Caza offer outdoor space in the rooms?
A: While our rooms do not feature balconies, some rooms on the first floor are equipped with sliding doors that open to a courtyard.
Q: Does Hotel Caza provide an in-room safe?
A: Yes, Hotel Caza provides an in-room safe in each room, large enough for a standard-size laptop and small valuables.
Q: Is a washer/dryer available in guest rooms at Hotel Caza?
A: A washer/dryer is not available in the guest rooms at Hotel Caza. However, a garment steamer is provided in every room, and irons and ironing boards are available upon request. The hotel also offers dry cleaning services.
Q: Is air-conditioning individually controlled in the room at Hotel Caza?
A: Yes, all rooms at Hotel Caza are air-conditioned and have individually controlled thermostats.
Event Planning Services
Q: Does Hotel Caza offer event planning services?
A: Yes, Hotel Caza offers assistance with event planning. They have over 4,000 square feet of meeting and event space, including a boardroom and social/meeting rooms, suitable for various gatherings like weddings, company parties, or business meetings. You can submit a Request for Proposal, and their professional team will provide details to help you plan your event.
MESH Data
Q: Does Hotel Caza have any sustainability initiatives?
A: Yes, Hotel Caza is dedicated to reducing its environmental footprint and has several sustainability initiatives. These include: * **Energy Efficiency:** Utilizing LED lighting, smart thermostats, and energy-saving equipment throughout the hotel. * **Responsible Sourcing:** Using eco-friendly cleaning products and compostable utensils. * **Water Conservation:** Implementing water-efficient fixtures, responsible irrigation, a linen and towel reuse program, and hydration stations. * **Waste Optimization:** Providing bulk bath amenities, in-room recycling bins, and refillable water pouches to minimize single-use plastics and total waste. * **Community Support:** Participating in the Highgate SF Heart initiative to support local community programs. Hotel Caza is also Green Key Global certified and has earned a 3 Green Key rating for its commitment to measurable, verifiable sustainability practices in energy conservation, waste reduction, sustainable operations, and community impact. A daily Sustainability Fee of $6 plus tax ($6.83 inclusive) is also charged.
Q: Does Hotel Caza participate in any green programs?
A: Yes, Hotel Caza participates in green programs. We are Green Key Global certified and have earned a 3 Green Key rating, which is a leading international certification for environmental responsibility in the hospitality industry. Our sustainability initiatives include energy efficiency, responsible sourcing, water conservation, waste optimization, and community giving through the Highgate SF Heart initiative.
Business & Fax Services
Q: Are shipping and courier services available at Hotel Caza?
A: Shipping and courier services are not available at Hotel Caza. However, the hotel does charge a $6 package handling fee per package for incoming deliveries.
Q: Does Hotel Caza have an on-site business center?
A: Hotel Caza offers business services, including complimentary air printing and copies, to support your work needs during your stay.
Q: Does Hotel Caza have printing services?
A: Yes, Hotel Caza offers printing services. These are included as part of the daily Destination Fee and are also available through the hotel's business services, which include complimentary air printing.
Q: Does Hotel Caza offer computer services?
A: Yes, Hotel Caza offers business services including printing and copies. Complimentary Air Printing is also available.
Q: Does Hotel Caza offer copying services?
A: Yes, Hotel Caza offers copying services as part of its business amenities.
Q: Does Hotel Caza offer meeting rooms or conference facilities?
A: Yes, Hotel Caza offers meeting and event spaces. The hotel has over 4,000 square feet of meeting and event space, which includes a 576 square foot boardroom and three social/meeting rooms. These rooms can be configured individually or combined to accommodate various group sizes. You can submit a Request for Proposal for more details on planning your event.
Q: Does Hotel Caza provide fax services?
A: Fax services are not available at Hotel Caza. However, we do offer printing and copying services.
Q: Is there a charge for using business services at Hotel Caza?
A: Business services, including printing and copies, are available. Printing services are complimentary and included in the daily Destination Fee.
Q: Is Wi-Fi available in meeting spaces at Hotel Caza?
A: Yes, complimentary high-speed Wi-Fi is available throughout the hotel's public spaces, which would include meeting spaces.
Children's & Teen Recreation
Q: Are meals provided for children in the kids program at Hotel Caza?
A: Hotel Caza does not offer a kids program that provides meals for children.
Q: Can parents participate in activities at the kids program at Hotel Caza?
A: Hotel Caza does not offer a specific kids' program. However, the hotel provides several family-friendly amenities that parents and children can enjoy together, such as an all-year outdoor heated pool, a Game Zone with a pool table, foosball, arcade games, Jenga, and cornhole, and complimentary use of Caza Cruiser bicycles.
Q: Do I need to make a reservation for the kids program at Hotel Caza?
A: Hotel Caza does not offer a specific kids' program. However, the hotel provides family-friendly amenities such as a Game Zone with various games, an outdoor heated pool, and an evening milk and cookies hour.
Q: Does Hotel Caza offer a kids program?
A: Hotel Caza does not offer a specific kids program. However, the hotel is very family-friendly and provides amenities such as a heated outdoor pool and a Game Zone with a pool table, foosball, arcade games, Jenga, and cornhole for entertainment.
Q: Does Hotel Caza offer childcare or supervision outside of the kids program hours?
A: Hotel Caza does not offer childcare or supervision services.
Q: Is the kids program at Hotel Caza open year-round?
A: Yes, the amenities that cater to children, such as the Game Zone and the heated outdoor pool, are available year-round at Hotel Caza.
Q: Is there an additional fee for the kids program at Hotel Caza?
A: Hotel Caza does not offer a specific kids program. However, the hotel does provide family-friendly amenities such as a Game Zone with a pool table, foosball, arcade games, and board games, which is included in the daily destination fee.
Q: What activities are available at the kids program at Hotel Caza?
A: Hotel Caza does not offer a specific kids' program. However, the hotel provides several family-friendly amenities and activities for children, including: * An all-year outdoor heated pool. * A Game Zone featuring a pool table, foosball, arcade games, classic Jenga, cornhole, and board games. * Complimentary Caza Cruiser bicycles for up to two hours per day.
Q: What are the hours of operation for the kids program at Hotel Caza?
A: Hotel Caza does not offer a specific kids program with set hours of operation. However, the hotel provides several family-friendly amenities that children can enjoy, such as the Game Zone, which includes a pool table, foosball, arcade games, and board games, and an outdoor heated pool open daily from 9 am to 8 pm. Complimentary Caza Cruiser bicycles are also available for guests.
Q: What offsite activities are available near Hotel Caza?
A: Hotel Caza's prime location in Fisherman's Wharf offers easy access to a wide array of offsite activities and attractions. Here are some of the experiences available nearby: **Iconic Landmarks & Attractions:** * **Fisherman's Wharf:** The immediate neighborhood, home to Pier 39, Ghirardelli Square, and Boudin Bakery. * **Pier 39:** Features shopping, dining, entertainment, and the famous sea lion colony. * **Ghirardelli Square:** A historic landmark for chocolate lovers, with shops and dining. * **Lombard Street:** Known as the "crookedest street." * **Alcatraz Ferry Landing:** For tours to the historic Alcatraz Penitentiary. * **Golden Gate Bridge:** A world-famous landmark accessible by walk, bike, or car. * **Coit Tower:** Offers panoramic views of the city and bay. * **Ferry Building:** A culinary hub with Northern California food and wine. * **Palace of Fine Arts:** A stunning Greek Revival temple with beautiful grounds. * **Cable Car Museum:** Discover the mechanics behind San Francisco's iconic cable cars. * **Musée Mécanique:** An antique coin-operated arcade on Pier 39. **Parks & Outdoor Activities:** * **Golden Gate Park:** Features trails, museums (like the California Academy of Sciences and San Francisco Botanical Garden), an arboretum, and wildlife. * **Presidio:** Offers Lovers Lane and is home to the Walt Disney Family Museum. * **Crissy Field:** A recreational area with bike trails and beaches. * **Baker Beach:** A spot to dip your feet in the Pacific Ocean. * **San Francisco Maritime National Historic Park:** Includes a museum and historic vessels. * **Marin Headlands:** Just across the Golden Gate Bridge, offering beaches, hillsides, and trails. * **Sonoma:** A short drive away for hot air balloon rides and Jack London’s House. * **Highway One South:** Features spectacular coastlines and surfing spots on the way to Santa Cruz. * **Personalized Tours:** Caza staff can arrange tours for urban outdoors, whale watching, or mountain top hikes. **Museums & Interactive Learning:** * **Exploratorium:** A world-renowned hands-on science museum. * **California Academy of Sciences:** Houses an aquarium, planetarium, rainforest dome, and natural history museum. * **Aquarium of the Bay:** Located on Pier 39, offering an immersive journey through the San Francisco Bay's underwater world. * **Walt Disney Family Museum:** Celebrates the life and legacy of Walt Disney. * **Museum of Modern Art (SFMOMA):** A major art institution. **Neighborhoods to Explore:** * North Beach, Chinatown, Haight-Ashbury, Mission District, Union Square, Financial District, Cow Hollow, Embarcadero, The Castro, SoMa, Marina District. **Shopping:** * Pier 39, Ghirardelli Square, Anchorage Square, NorthPoint Shopping Center, The Cannery, and Union Square (for luxury brands and major retailers). **Entertainment & Sports:** * **Performing Arts:** Davies Symphony Hall, War Memorial & Performing Arts Center, Magic Theatre, The Regency Ballroom, The Curran Theatre, SHN Golden Gate Theatre. * **Comedy:** Cobb’s Comedy Club, Bimbo’s 365 Club. * **Sports:** Catch a game with the San Francisco Giants at Oracle Park or the Golden State Warriors at Chase Center. **Dining:** * A variety of restaurants in Fisherman's Wharf and nearby neighborhoods, including The Buena Vista, Mama’s on Washington Square, Cioppino’s, Scoma's, Franciscan Crab, Boudin Bakery & Cafe, and more. **Tours & Experiences:** * Red & White Fleet cruises, San Francisco Walking Tour companies, and Chinatown Food Tours. Our lobby ambassadors are also available to provide further information and directions to help you discover the best of San Francisco.
Core Information
Q: Does Hotel Caza have a reservation link?
A: Yes, Hotel Caza provides several ways to make a reservation. You can find "Book Now" buttons on various pages, including the main page and individual room type pages. On the "Rooms" page, each room type also has a "Check Availability" button.
Q: How do I get in touch with Hotel Caza?
A: You can get in touch with Hotel Caza using the following methods: * **Phone Number:** 650-502-4200 * **Reservations:** reservations@hotelcaza.com * **Front Desk:** fomanagers@hotelcaza.com or frontdesk@hotelcaza.com * **Accounting:** accounting@hotelcaza.com * **Sales:** sales@hotelcaza.com * **Housekeeping (for Lost and Found):** housekeepingmanagers@HotelCaza.com You can also fill out a contact form on their website for further assistance.
Q: Is Hotel Caza open?
A: Yes, Hotel Caza is open and welcoming guests. The provided information describes its current amenities, services, and location in San Francisco.
Q: What is the guest services phone number at Hotel Caza?
A: The guest services phone number for Hotel Caza is 650-502-4200.
Kitchen Amenities
Q: Are dishwashers available at Hotel Caza?
A: Dishwashers are not available at Hotel Caza.
Q: Are pots, pans, and serving dishes available in rooms at Hotel Caza?
A: Pots, pans, and serving dishes are not available in the rooms at Hotel Caza.
Q: Do guest rooms at Hotel Caza have a pantry area?
A: Guest rooms at Hotel Caza do not have a pantry area. However, suites do include wet bars.
Q: Do guest rooms at Hotel Caza have a microwave?
A: Guest rooms at Hotel Caza do not have a microwave. However, a microwave is available for guest use in the Lobby Lounge (Grab&Go location).
Q: Do guest rooms at Hotel Caza have a mini fridge?
A: Mini-refrigerators are not standard in all guest rooms but are available upon request for an additional cost of $20 per day.
Q: Do guest rooms at Hotel Caza have a refrigerator with an ice maker?
A: Guest rooms at Hotel Caza do not have refrigerators with ice makers. Mini-refrigerators are available upon request for an additional charge of $20 per day.
Q: Do guest rooms at Hotel Caza have a toaster oven?
A: No, guest rooms at Hotel Caza do not have a toaster oven.
Q: Do guest rooms at Hotel Caza have a water purification system for the room?
A: Guest rooms at Hotel Caza do not have a water purification system. However, the hotel provides two complimentary collapsible and refillable water bottles in each room, and guests have access to refillable water stations on every floor.
Q: Do guest rooms at Hotel Caza have conventional ovens?
A: Guest rooms at Hotel Caza do not have conventional ovens.
Q: Do guest rooms at Hotel Caza have dish cleaning supplies in the room?
A: Guest rooms at Hotel Caza do not have dish cleaning supplies.
Q: Do guest rooms at Hotel Caza have eating utensils?
A: Guest rooms at Hotel Caza do not have eating utensils.
Q: Do guest rooms at Hotel Caza have toasters?
A: Toasters are not available in the guest rooms at Hotel Caza.
Q: Do guest rooms have tables and chairs at Hotel Caza?
A: Yes, guest rooms at Hotel Caza are equipped with a workstation and desk.
Q: Do rooms at Hotel Caza have a refrigerator?
A: Rooms at Hotel Caza do not come with a refrigerator as a standard amenity. However, mini-refrigerators are available upon request for an additional cost of $20 per day.
Q: Is a stove available in rooms at Hotel Caza?
A: No, a stove is not available in the rooms at Hotel Caza.
Other System Information
Walk Policies
Q: Does Hotel Caza have a walk-in policy for making phone calls home or for business?
A: Hotel Caza does not have a walk-in policy for making phone calls home or for business. Local and toll-free calls are included as part of the daily Destination Fee for guests.
Bathroom & Wardrobe Amenities
Q: Are double vanities available in the bathrooms at Hotel Caza?
A: Double vanities are not available in the bathrooms at Hotel Caza.
Q: Are hair dryers available at Hotel Caza?
A: Yes, hair dryers are available in the rooms at Hotel Caza.
Q: Are shower-tub combinations available at Hotel Caza?
A: Yes, shower-tub combinations are available at Hotel Caza. Several of our accessible rooms, including the Deluxe Two Queens Mobility Accessible with a tub, Partial Bay View King Mobility Accessible, Deluxe One King Hearing Accessible, Deluxe Two Queens Hearing Accessible, and Caza Suite Hearing Accessible, feature tubs as their bathing option. For example, the Deluxe Two Queens Mobility Accessible room has a tub with a permanent tub-seat, grab bars, and a detachable handheld showerhead.
Q: Are the bathrooms shared or private at Hotel Caza?
A: The bathrooms at Hotel Caza are private and located within each guest room or suite.
Q: Are the bathtub and whirlpool separate at Hotel Caza?
A: Whirlpools are not available in the rooms at Hotel Caza.
Q: Does Hotel Caza have a Hinoki tub?
A: Hotel Caza does not have a Hinoki tub. The hotel's FAQ states that no rooms have hot tubs or jacuzzis.
Q: Does Hotel Caza have bathtubs with spray jets?
A: Hotel Caza does not have bathtubs with spray jets.
Q: Does Hotel Caza have oversized bathtubs?
A: Hotel Caza does not have oversized bathtubs. The hotel's FAQ section states that no rooms have hot tubs or jacuzzis. Some accessible rooms are equipped with a tub, but they are not described as oversized.
Q: Does Hotel Caza have rooms with only bathtubs?
A: Yes, Hotel Caza has rooms with bathtubs. Several of our accessible rooms, including the Deluxe Two Queens Mobility Accessible, Partial Bay View King Mobility Accessible, Deluxe One King Hearing Accessible, Deluxe Two Queens Hearing Accessible, and Caza Suite Hearing Accessible, feature a tub as their bathing amenity.
Q: Does Hotel Caza have separate tubs and showers?
A: Our rooms do not feature separate tubs and showers. Some accessible rooms are equipped with roll-in showers, while others have tubs.
Q: Does Hotel Caza have walk-in wardrobes or closets?
A: Walk-in wardrobes or closets are not available at Hotel Caza.
Q: Does Hotel Caza offer shower-only bathrooms?
A: Yes, Hotel Caza offers shower-only bathrooms in some of its accessible room types. For example, the Deluxe King Mobility Accessible with Roll in Shower and the Deluxe 2 Queens Mobility Accessible Roll in Shower rooms feature roll-in showers.
Q: Does Hotel Caza provide slippers for guests?
A: Slippers are not available at Hotel Caza.
Q: Does Hotel Caza provide weight scales?
A: Weight scales are not available at Hotel Caza.
Q: Is a bathrobe provided at Hotel Caza?
A: A bathrobe is not provided at Hotel Caza.
Q: Is a trouser or pant press available at Hotel Caza?
A: A trouser or pant press is not available at Hotel Caza. However, irons and ironing boards are available upon request, and every room includes a garment steamer for guest use.
Q: Is an iron and ironing board available in the guest rooms at Hotel Caza?
A: Irons and ironing boards are available upon request. Every room will have a steamer for guest use.
Q: Is there a bidet at Hotel Caza?
A: A bidet is not available at Hotel Caza.
Q: Is there a laundry basket or clothes hamper at Hotel Caza?
A: Laundry baskets or clothes hampers are not available at Hotel Caza.
Q: Is there a phone in the bathroom at Hotel Caza?
A: A phone is not available in the bathroom.
Q: Is there a separate closet in the rooms at Hotel Caza?
A: A separate closet is not available in the rooms at Hotel Caza.
Q: Is there a whirlpool available in the guest rooms at Hotel Caza?
A: No, there are no hot tubs or jacuzzis available in the guest rooms at Hotel Caza.
Food Services & Meal Plans
Q: Are there any signature dishes or specialties at the on-site restaurant at Hotel Caza?
A: At Hotel Caza's on-site dining options, you can find a variety of offerings. At CZ2Go, you can enjoy "special local treats that are truly San Frantastic" and "specialty coffee or tea." While specific food items are not named as signature dishes, the menu includes breakfast items like Breakfast Sandwich and Pancake Short Stack, bar bites such as Buffalo Chicken Wings and Donna Italiana Margarita Personal Pizza, and desserts like Flourless Chocolate Torte. At CazBar, you can find "luscious specialty cocktails," including a "Signature ALB Espresso Martini," as well as unique local craft beers and distinctive local wines.
Q: Are there any vegetarian or gluten-free options available at the free breakfast at Hotel Caza?
A: Complimentary Lavazza coffee and Mighty Leaf tea are available in the lobby each morning from 7 AM to 10 AM as part of the Destination Fee. There are no food options provided with this complimentary service, so vegetarian or gluten-free breakfast items are not available as part of the free breakfast.
Q: Can I make a reservation at the on-site restaurant at Hotel Caza?
A: Reservations are not available for the on-site dining options at Hotel Caza, including CZ2Go and CazBar. CZ2Go offers grab-and-go options.
Q: Can I take the free breakfast to-go at Hotel Caza?
A: With the Bed & Breakfast package, you will receive a $30 daily grab-and-go breakfast credit to use at CZ2GO. This allows you to choose from a selection of coffees, teas, and other items to energize you for your day.
Q: Does Hotel Caza have an on-site restaurant?
A: Yes, Hotel Caza has on-site dining options. You can enjoy food and drinks at CZ2Go and CazBar. CZ2Go offers grab-and-go options for breakfast, dinner, and snacks in a casual setting. CazBar serves specialty cocktails, local craft beers, and wines, along with bar bites. CZ2Go is available Monday-Friday from 6:00 AM to 10:00 AM and Saturday-Sunday from 6:00 AM to 11:00 AM. CazBar and CZ2Go are open Sunday-Thursday from 5:00 PM to 9:00 PM and Friday-Saturday from 5:00 PM to 11:00 PM.
Q: Does Hotel Caza in offer free breakfast for guests?
A: Hotel Caza does not offer free breakfast for all guests. However, a daily $30 Grab & Go breakfast credit is available with the Bed & Breakfast package. Additionally, a morning coffee and tea bar is available daily from 7 AM to 10 AM as part of the daily Destination Fee.
Q: Does Hotel Caza offer a continental breakfast as part of their meal plan for guests?
A: Hotel Caza does not offer a continental breakfast as part of a meal plan. However, guests can enjoy a daily $30 Grab & Go breakfast credit at CZ2GO when booking the Bed & Breakfast package. Additionally, complimentary coffee and tea are available in the lobby from 7 AM to 10 AM daily as part of the Destination Fee. CZ2GO also offers various breakfast items for purchase.
Q: Does the on-site restaurant at Hotel Caza offer vegetarian or vegan options?
A: Yes, the on-site CZ2GO Mini Mart and CAZBAR offer several vegetarian options. These include: **Breakfast:** * Pancake Short Stack * Yogurt Berry Parfait * Mixed Fruit Salad * Pastry * Bagel & Cream Cheese **Bar Bites:** * Donna Italiana Margarita Personal Pizza * Amy’s Bean & Cheese Burrito * Amy’s Macaroni & Cheese **Desserts:** * Flourless Chocolate Torte * Raspberry White Chocolate Cheesecake For vegan options, the Mixed Fruit Salad is available.
Q: Is a breakfast buffet included in the meal plan at Hotel Caza?
A: A breakfast buffet is not included in the meal plan at Hotel Caza. Guests can enjoy a daily $30 Grab & Go breakfast credit at CZ2GO, which offers a selection of coffees, teas, and various bites. Additionally, a morning coffee and tea bar is available from 7 AM to 10 AM daily as part of the Destination Fee.
Q: Is a hot breakfast available as part of the meal plan at Hotel Caza?
A: The Bed & Breakfast package at Hotel Caza includes a daily $30 Grab & Go breakfast credit to use at CZ2GO. The CZ2GO menu offers items such as breakfast sandwiches, breakfast burritos, and pancake short stacks.
Q: Is breakfast included at the on-site restaurant at Hotel Caza?
A: Breakfast is not included at an on-site restaurant with a standard stay. However, the hotel offers a "Bed & Breakfast" package that includes a daily $30 Grab & Go breakfast credit to use at CZ2GO. Additionally, morning coffee and tea are available as part of the daily Destination Fee. CZ2GO offers grab-and-go breakfast options daily.
Q: Is the free breakfast at Hotel Caza available to all guests or only certain room types?
A: The $30 Grab & Go breakfast credit is available to guests who book the specific "Bed & Breakfast" offer. It is not a standard amenity for all guests or tied to certain room types, but rather a package that needs to be selected.
Q: Is the free breakfast at Hotel Caza served in the hotel restaurant or a dedicated area?
A: The hotel offers complimentary Lavazza coffee and Mighty Leaf tea as part of the daily Destination Fee, which is served in the lobby.
Q: Is the free breakfast buffet-style at Hotel Caza?
A: Hotel Caza offers a daily $30 Grab & Go breakfast credit to use at CZ2GO, which features grab-and-go options only. Additionally, a morning coffee and tea bar is available as part of the destination fee. A buffet-style breakfast is not available.
Q: What are the operating hours of the on-site restaurant at Hotel Caza?
A: Hotel Caza offers several on-site dining options with the following operating hours: * **Lobby Coffee Service:** Available daily from 6:00 AM to 10:00 AM. * **CZ2GO:** * Monday-Friday: 6:00 AM to 10:00 AM * Saturday-Sunday: 6:00 AM to 11:00 AM * **CAZBAR & CZ2 GO (evening service):** * Sunday-Thursday: 5:00 PM to 9:00 PM * Friday-Saturday: 5:00 PM to 11:00 PM
Q: What is the cost of the breakfast at Hotel Caza?
A: Complimentary tea and coffee are available daily from 6 AM to 4 PM at CZ2GO, and a morning coffee & tea bar is included with the destination fee from 7 AM to 10 AM. For other breakfast items, prices vary. For example, a Breakfast Sandwich is $12.00, a Breakfast Burrito is $12.50, and a Pastry is $6.00. Hotel Caza also offers a Bed & Breakfast package that includes a $30 daily grab-and-go breakfast credit to use at CZ2GO.
Q: What items are included in the free breakfast at Hotel Caza?
A: Hotel Caza offers complimentary coffee and tea.
Q: What type of cuisine is offered at the on-site restaurant at Hotel Caza?
A: Hotel Caza offers a variety of casual, grab-and-go options at CZ2Go Mini Mart. The menu includes American breakfast items, sandwiches, salads, and "Bar Bites" such as spaghetti with meatballs, buffalo chicken wings, personal pizzas, bean and cheese burritos, macaroni and cheese, and chicken fried rice. Desserts like chocolate torte and cheesecake are also available.
Golf
Q: Can guests at Hotel Caza rent golf equipment on-site?
A: Hotel Caza does not offer golf equipment rental on-site.
Q: Does Hotel Caza have an on-site golf course?
A: Hotel Caza does not have an on-site golf course.
Q: Does Hotel Caza offer a driving range or practice facilities?
A: Hotel Caza does not offer a driving range or practice facilities.
Q: Does Hotel Caza offer golf lessons or clinics?
A: Hotel Caza does not offer golf lessons or clinics.
Q: What are the hours of operation for the golf course at Hotel Caza?
A: Hotel Caza does not have a golf course.
Guest Parking
Q: Are the EV charging stations at Hotel Caza available 24/7?
A: Hotel Caza does not offer EV charging stations.
Q: Are there any restrictions or time limits for free parking at Hotel Caza?
A: Free parking is available at Hotel Caza through the CA Resident Offer. This offer requires proof of residency, is subject to blackout dates and availability, cannot be combined with other offers or negotiated rates, and applies to new reservations only. The context does not specify explicit time limits for the free parking itself.
Q: Do I need to reserve an EV charging spot at Hotel Caza?
A: Hotel Caza does not offer parking for EVs.
Q: Does Hotel Caza have a gated entrance for guest self-parking?
A: A gated entrance for guest self-parking is not available.
Q: Does Hotel Caza have on-site parking?
A: Yes, Hotel Caza has a parking structure on-site and offers self-parking. Overnight self-parking for guests is $63 plus tax, totaling $73.52 per night after January 1, 2024, and includes in and out privileges. Hourly self-park is also available. There is also a "Park & Play" offer that provides 50% off parking, making it $31.50 for self-parking for one standard-size vehicle.
Q: Does Hotel Caza offer free parking for guests?
A: Hotel Caza does not generally offer free parking for guests; overnight self-parking is $63 plus tax. However, free parking is included as part of the CA Resident Offer for eligible guests.
Q: Does Hotel Caza offer motorcycle parking?
A: Hotel Caza does not offer motorcycle parking.
Q: Does Hotel Caza offer off-site parking?
A: Hotel Caza has a parking structure on-site and offers self-parking. Off-site parking is not available.
Q: Does Hotel Caza offer on-site accessible, self-parking?
A: Yes, Hotel Caza offers on-site accessible self-parking. The property has an accessible route from the parking area to the main entrance, with specified wheelchair maneuvering clearance. You can also book self-parking on-site.
Q: Does Hotel Caza offer parking?
A: Yes, Hotel Caza offers on-site self-parking. Valet parking is not available. For guests, overnight self-parking is $73.52 per night (inclusive of tax) after January 1, 2024, and includes in-and-out privileges. Hourly self-parking is also available. You can also take advantage of the "Park & Play" offer, which provides 50% off parking, making it $31.50 for self-parking for one standard-size vehicle during your stay. Additional charges may apply for additional hours, SUVs, and oversized vehicles. Parking is available from 12 p.m. on check-in day to 12 p.m. on check-out day. With the purchase of parking, you can extend parking until 6 p.m. on the day of check-out as part of the destination fee. Please note that parking for RVs is not offered, but vans are permitted.
Q: Does Hotel Caza offer secure or covered parking?
A: Yes, Hotel Caza offers self-parking in an on-site parking structure.
Q: Does Hotel Caza offer valet parking?
A: Valet parking is not available at Hotel Caza.
Q: Does Hotel Caza provide free parking for guests with electric vehicles?
A: Hotel Caza does not provide free parking for guests with electric vehicles. The hotel offers self-parking for a fee, and the context does not explicitly state whether parking is available for electric vehicles.
Q: Does Hotel Caza provide long-term parking?
A: Yes, Hotel Caza provides self-parking on-site for guests. The overnight self-parking rate is $73.52 per night (inclusive of tax) after January 1, 2024, or a maximum rate of $79 overnight, which includes in and out privileges. Additionally, guests can take advantage of the "Park & Play" offer, which provides 50% off parking, making it $31.50 for self-parking for one standard-size vehicle during their stay.
Q: Does the Hotel Caza offer RV parking?
A: Hotel Caza does not offer parking for RVs.
Q: How many EV charging stations does Hotel Caza have?
A: Hotel Caza does not have EV charging stations.
Q: Is free parking available for guests staying at Hotel Caza during peak seasons or holidays?
A: Free parking is not generally available for guests. The standard overnight self-parking rate is $73.52 per night after January 1, 2024. However, the California Resident Offer includes free parking, but this offer may be subject to blackout dates, which could include peak seasons or holidays.
Q: Is parking available for oversized vehicles at Hotel Caza?
A: Yes, parking is available for oversized vehicles. However, if an oversized vehicle takes up more than one parking space, additional charges will apply. Please note that parking for RVs is not available.
Q: Is the free parking at Hotel Caza valet or self-parking?
A: Hotel Caza offers self-parking. Valet parking is not available. Please note that parking is not free; however, there is a "Park & Play" offer that provides 50% off self-parking, making it $31.50 for one standard-size vehicle.
Q: Is there a fee for using EV charging stations at Hotel Caza?
A: EV charging stations are not available at Hotel Caza.
Q: Is there a limit on the number of vehicles that can park for free at Hotel Caza?
A: Parking is not complimentary at Hotel Caza. The hotel offers self-parking in its on-site structure for a fee. For guests, overnight self-parking is $73.52 per night, inclusive of tax, after January 1, 2024. Hourly rates are also available.
Q: Is there a parking garage or lot near Hotel Caza?
A: Yes, Hotel Caza has a parking structure on-site and offers self-parking.
Q: Is valet parking available at Hotel Caza?
A: Valet parking is not available at Hotel Caza. The hotel offers self-parking on-site.
Q: What are the charges for parking at Hotel Caza?
A: Hotel Caza offers self-parking on-site. For guests, overnight self-parking is $63 plus tax, totaling $73.52 per night after January 1, 2024. Hourly self-parking is $25 for up to 2 hours, and $8 for every hour after 2, with a maximum rate of $74.00 per day or $79 overnight. These rates include in and out privileges. Additionally, with the "Park & Play" offer, you can receive 50% off parking, making it $31.50 for self-parking for one standard-size vehicle during your stay when booked directly on their website. Additional charges may apply for additional hours, SUVs, and oversized vehicles. Parking is available from 12 p.m. on check-in day to 12 p.m. on check-out day.
Q: What is the charge for off-site parking at the Hotel Caza?
A: The Hotel Caza does not offer off-site parking. The hotel has an on-site parking structure for self-parking.
Q: What is the charge for on-site parking at the Hotel Caza?
A: For guests, overnight self-parking at Hotel Caza is $63 plus tax, totaling $73.52 per night after January 1, 2024. Hourly self-parking is $25 for up to 2 hours, and then $8 for every hour after 2, with a maximum rate of $74.00 per day or $79 overnight. These rates include in and out privileges.
Pet Policies
Q: Are pets allowed in all rooms at Hotel Caza?
A: Pets are welcome at Hotel Caza; however, pet-friendly rooms are specifically located on the ground floor.
Q: Are pets allowed in at Hotel Caza?
A: Yes, Hotel Caza is a pet-friendly hotel. We welcome dogs, with a maximum weight limit of 50 pounds per pet. There is a one-time, non-refundable fee of $100 per stay. This fee is waived for certified service animals. All pet-friendly rooms are located on the ground floor.
Q: Are service animals allowed at Hotel Caza?
A: Yes, service animals are welcome at Hotel Caza.
Q: Are there any size restrictions for pets at Hotel Caza?
A: Yes, Hotel Caza has a maximum weight limit of 50 pounds for each pet. Pets exceeding this weight limit may be admitted with a manager's approval.
Q: Can I leave my pet unattended in the room at Hotel Caza?
A: No, pets should never be left alone in your guest room unattended. Pets and service animals must be kept with you at all times for the safety and security of all guests and hotel employees.
Q: Does Hotel Caza charge an additional fee for pets?
A: Yes, Hotel Caza charges a mandatory, one-time, non-refundable pet fee of $100 per stay. This fee includes a room deep-cleaning, in-room pet amenities, and a take-home doggie bag. The fee is waived for certified service animals.
Q: Does Hotel Caza have any restrictions on the number of pets allowed per room?
A: Yes, Hotel Caza allows one dog per room. There is a maximum weight limit of 50 lbs per pet.
Q: How much is the refundable pet deposit at Hotel Caza?
A: Hotel Caza charges a one-time, non-refundable pet fee of $100 per stay. There is no refundable pet deposit.
Q: Is Hotel Caza pet-friendly?
A: Yes, Hotel Caza is a pet-friendly hotel and welcomes pets and service animals.
Q: Is there a designated pet area or pet park at Hotel Caza?
A: While Hotel Caza does not have a designated pet area on-site, Francisco Park, a dedicated dog park with an expansive off-leash area, is just steps away from the hotel. Additionally, Joseph Conrad Square, located directly across the street, offers a convenient spot for quick walks.
Q: Is there a pet weight restriction at Hotel Caza?
A: Yes, Hotel Caza has a pet weight restriction. Pets are welcome with a maximum weight limit of 50 pounds per pet. Pets exceeding this weight limit may be admitted with a manager's approval.
Q: What is the limit for pet weight at Hotel Caza?
A: Hotel Caza imposes a maximum weight limit of 50 pounds for each pet. Pets exceeding this limit may be admitted with a manager’s approval.
Q: What is the pet policy at Hotel Caza?
A: Hotel Caza is a pet-friendly hotel that welcomes both pets and service animals. There is a maximum weight limit of 50 pounds per pet, though pets exceeding this limit may be admitted with manager approval. Only one pet is permitted per room. All pet-friendly rooms are located on the ground floor. A mandatory, one-time, non-refundable fee of $100 will be charged upon departure. This fee covers a room deep-cleaning, in-room pet amenities, and a take-home doggie bag. This fee is waived for certified service animals. For the comfort and safety of all guests, pets and service animals must be on a leash or in a carrier when in public areas, with special attention requested in locations with food and beverages. Pets and service animals must remain with you at all times and should never be left alone in your guest room unattended. Please schedule any housekeeping or engineering requests for times when your pet or service animal is not in the room. A waiver will need to be completed and signed at check-in. Please note that any additional cleaning, repairs, or room recovery fees due to pet-related incidents will be charged to your room. Disturbances or noise complaints will follow standard hotel procedures, and at the request of the hotel manager, it may be necessary to house your pet or service animal elsewhere.
Tennis
Attractions
Q: What are some popular attractions near Hotel Caza?
A: Hotel Caza is centrally located in Fisherman's Wharf, offering easy access to many popular San Francisco attractions. Some of the notable attractions nearby include: * **Fisherman's Wharf** * **Pier 39** * **Ghirardelli Square** * **Lombard Street** * **Golden Gate Bridge** * **Alcatraz Ferry Landing** * **Coit Tower** * **San Francisco Maritime National Historic Park** * **Golden Gate Park** * **North Beach** * **Chinatown** * **Haight-Ashbury** * **Ferry Building** * **Musee Mecanique** * **Madame Tussauds** * **Oracle Park** * **Chase Center** * **The Presidio** * **Crissy Field** * **Exploratorium** * **Museum of Modern Art** * **Cable Car Museum** * **Walt Disney Museum** * **Academy of Science** * **Union Square** * **Painted Ladies** * **Fort Mason** * **Boudin Bakery**
Reception And Guest Services
Coffee Shops, Bars & Lounges
Q: How many food & beverage outlets are there at Hotel Caza?
A: Hotel Caza has two food and beverage outlets: CZ2Go and CazBar.
Q: How many lounges/bars are there at Hotel Caza?
A: Hotel Caza has one lounge/bar, which is the CazBar.
Q: Is there a coffee shop at Hotel Caza?
A: Yes, Hotel Caza offers coffee services on-site. You can grab a cup at CZ2GO every morning, which provides specialty coffee and tea. Additionally, complimentary Lavazza coffee and Mighty Leaf tea are available in the lobby each morning from 6:00 AM to 10:00 AM as part of the daily Destination Fee.
Hotel & Lobby Facilities
Q: Are there any age restrictions for entering the casino at Hotel Caza?
A: Hotel Caza does not have a casino, so there are no age restrictions for entering one. The hotel offers a Game Zone with classic video games, Jenga, foosball, and a pool table.
Q: Are there any live entertainment events in the casino at Hotel Caza?
A: Hotel Caza does not have a casino, so there are no live entertainment events in a casino at the hotel.
Q: Are there shops and services at Hotel Caza?
A: Yes, Hotel Caza offers several services and a grab-and-go market. You can find snacks, light bites, and local treats at CZ2Go. For business needs, the hotel provides printing and copying services. There is also a digital interactive concierge for boarding pass printing, local information, and transportation options. Additionally, guests can use a Vendgo touchscreen vending machine for electronics and over-the-counter medicine, and dry cleaning services are available. The hotel also offers package handling.
Q: Are vending machines available at Hotel Caza?
A: Yes, Hotel Caza has a Vendgo touchscreen vending machine that sells electronics and over-the-counter medicine.
Q: Are video games available at Hotel Caza?
A: Yes, Hotel Caza offers classic video games as part of its Game Zone, which also includes arcades, foosball, and a pool table.
Q: Can guests rent a car directly from a rental desk at Hotel Caza?
A: Hotel Caza does not have a car rental desk on-site.
Q: Can the concierge at Hotel Caza assist with booking local tours or attractions?
A: Our Digital Interactive Concierge provides information on local attractions. Additionally, our Caza staff can create personalized tours based on your preferences, and we have partnered with The Tour Store, which has a desk at Hotel Caza, to provide discounted experiences for guests.
Q: Does Hotel Caza have a BBQ or picnic area?
A: Hotel Caza does not have a BBQ or picnic area on-site. However, CZ2Go offers picnic baskets for guests to take on their adventures.
Q: Does Hotel Caza have a bookstore on the premises or within walking distance?
A: Hotel Caza does not have a bookstore on its premises. However, City Lights Booksellers & Publishers, a 3-level shop stocking art, poetry, and mainstream books, is located nearby in North Beach and is within walking distance.
Q: Does Hotel Caza have a casino on-site?
A: Hotel Caza does not have a casino on-site.
Q: Does Hotel Caza have a coin-operated laundry facility?
A: Hotel Caza does not have a coin-operated laundry facility. However, dry cleaning services are available Monday through Friday, with laundry sent out and returned the same day.
Q: Does Hotel Caza have a game room?
A: Yes, Hotel Caza has a Game Zone featuring arcades, foosball, a pool table, bean bag toss, Jumbo Jenga, and a variety of board games for guests to enjoy. Access to the Game Zone is included in the daily Destination Fee.
Q: Does Hotel Caza have a gift shop or newsstand?
A: Hotel Caza does not have a gift shop or newsstand. However, there is a Vendgo touchscreen vending machine available that sells electronics and over-the-counter medicine.
Q: Does Hotel Caza have a shoe shine stand?
A: Hotel Caza does not have a shoe shine stand.
Q: Does Hotel Caza have a sportsbook or betting lounge?
A: Hotel Caza does not have a sportsbook or betting lounge.
Q: Does Hotel Caza offer casino promotions or special gaming events?
A: Hotel Caza does not offer casino promotions or special gaming events. However, the hotel does have a Game Zone with arcade classics, pool, and foosball for guests to enjoy.
Q: Does Hotel Caza offer non-smoking public areas?
A: Yes, smoking is not permitted in any of Hotel Caza's public spaces.
Q: Does Hotel Caza offer porter or bellman services for guest luggage assistance?
A: Hotel Caza does not offer porter or bellman services. However, luggage can be checked at reception while you are waiting for your room or after check-out.
Q: Does the casino at Hotel Caza offer a rewards or loyalty program?
A: Hotel Caza does not have a casino.
Q: Does the casino at Hotel Caza offer table games like blackjack and poker?
A: Hotel Caza does not have a casino or offer table games like blackjack and poker. However, the hotel does have a Game Zone with arcades, foosball, a pool table, bean bag toss, Jumbo Jenga, and a variety of board games.
Q: Does the concierge at Hotel Caza arrange transportation services?
A: Yes, the Digital Interactive Concierge at Hotel Caza offers transportation options.
Q: Does the concierge at Hotel Caza provide city maps and recommendations?
A: Yes, Hotel Caza has a Digital Interactive Concierge that provides local maps, local attractions, and local restaurant information.
Q: Is smoking allowed at Hotel Caza?
A: No, smoking is not permitted in any of our rooms or public spaces at Hotel Caza. Please note there is a $500 cleaning fee for failure to comply with this policy.
Q: Is there a convenience or sundry store at Hotel Caza?
A: While Hotel Caza does not have a traditional convenience or sundry store, we do offer CZ2GO, which provides grab 'n go snacks, light bites, and local treats. Additionally, there is a Vendgo touchscreen vending machine available that sells electronics and over-the-counter medicine.
Q: Is there a dress code for the casino at Hotel Caza?
A: Hotel Caza does not have a casino. However, we do offer a Game Zone with arcades, foosball, a pool table, bean bag toss, Jumbo Jenga, and a variety of board games for our guests to enjoy.
Q: Is there a hairdresser at Hotel Caza?
A: A hairdresser is not available at Hotel Caza.
Q: Is there a market available at Hotel Caza?
A: Yes, Hotel Caza has a market called CZ2GO. It offers grab-and-go snacks, light bites, beverages, and local treats. It is available Monday-Friday from 6:00 AM to 10:00 AM, Saturday-Sunday from 6:00 AM to 11:00 AM, and Sunday-Thursday from 5:00 PM to 9:00 PM, and Friday-Saturday from 5:00 PM to 11:00 PM.
Q: Is there an extra charge for concierge assistance at Hotel Caza?
A: No, there is no extra charge for concierge assistance at Hotel Caza. The hotel offers a Digital Interactive Concierge service.
Q: Is there an ice machine at Hotel Caza?
A: An ice machine is not available at Hotel Caza.
Q: What are the laundry hours at Hotel Caza?
A: Laundry service is available Monday through Friday. Laundry is sent out daily and returned the same day.
Q: What types of slot machines are available at the casino in Hotel Caza?
A: Hotel Caza does not have a casino or slot machines. However, guests can enjoy the Game Zone which features arcades, foosball, a pool table, bean bag toss, Jumbo Jenga, and a variety of board games.
Q: Which amenities does Hotel Caza offer?
A: Hotel Caza offers a wide range of amenities to enhance your stay. **General Hotel Amenities:** * High-Speed Wi-Fi throughout the hotel * Year-round outdoor heated pool and sun deck * 24-hour state-of-the-art fitness center with premium Precor machines, free weights, strength machines, yoga mats, and Bosu balance trainers * Game Zone featuring a pool table, foosball, arcade games, classic video games, Jenga, board games, and corn hole * CZ2GO market for grab-and-go snacks, light bites, and local treats * CazBar offering craft taps, Cali wines, and clever cocktails * Morning Lavazza Coffee and Mighty Leaf Tea bar (available daily) * Evening milk and cookies hour * Complimentary Caza Cruiser bicycles (up to four hours) * Refillable water stations on every floor and two complimentary collapsible water pouches * On-site self-parking structure (fee applies) * Business Services including printing, copies, and complimentary Air Printing * Digital Interactive Concierge for boarding pass printing, local attractions, restaurants, maps, and transportation options * San Francisco postcards with postage included * Discounts at local eateries and attractions * Pet-friendly accommodations for dogs (one per room, max 50 lbs, fee applies) * Luggage storage * Dry cleaning service (Monday through Friday, same-day return) * Early check-in at 12 PM (based on availability) * Parking until 6 PM on the day of check-out (with paid parking) * Arrangement for private transportation (shuttle service is not available) * Vendgo touchscreen vending machine for electronics and over-the-counter medicine * ADA compliant features and accessible rooms **In-Room Amenities:** * 55" Smart TV with Chromecast (65" Flat Panel HDTV in suites) * Luxury Bath Products * Workstation with desk * King or Queen beds with luxury bedding (100% cotton 250 thread count linens, triple sheeting) * In-room safe large enough for a standard-size laptop * Wireless charging station * Pillows: Down, Feather, and Foam available * USB ports * Individual climate control and air conditioning * Garment steamer (iron and ironing board available upon request) * Hair dryer * Alarm clock with JBL Bluetooth speaker * Guest Wellness Kit (containing a face mask, hand sanitizer, and disinfectant wipes) * Connecting rooms available * Mini-refrigerators (available upon request, fee applies) * Rollaway beds (available upon request, fee applies, not available in rooms with two queen beds) * Foundations Sleep Fresh Portable Cribs (available upon request, complimentary) * Keurig coffee makers (available upon request) * Wet bars (in suites only)
Credit Card Options
Q: Is contactless payment available during check-in or check-out at Hotel Caza?
A: Contactless payment is not available during check-in or check-out at Hotel Caza. A credit card or debit card is required upon check-in to guarantee payment.
Guest Room Internet Access
Q: Can I connect multiple devices to the free internet at Hotel Caza?
A: Yes, Hotel Caza offers high-speed Wi-Fi throughout the hotel's guest rooms and public spaces for an unlimited number of devices. This is included in the daily Destination Fee.
Q: Do the guest rooms at Hotel Caza have wifi?
A: Yes, guest rooms at Hotel Caza have high-speed Wi-Fi with unlimited device connections, which is included in the Destination Fee.
Q: Does Hotel Caza offer free internet access for guests?
A: Yes, Hotel Caza offers high-speed Wi-Fi throughout the hotel's guest rooms and public spaces for unlimited devices. This is included in the daily Destination Fee of $41.19 inclusive of tax.
Q: Is the free internet at Hotel Caza limited to certain hours or available 24/7?
A: The Hotel Caza offers high-speed Wi-Fi throughout the hotel's guest rooms and public spaces for unlimited devices, included in the Destination Fee. This service is available continuously.
Q: Is the free internet speed at Hotel Caza suitable for video streaming and work?
A: Yes, Hotel Caza offers complimentary high-speed Wi-Fi with reliable internet access throughout the guest rooms and public spaces for unlimited devices. This service is designed to help you stay connected and facilitate productivity, making it suitable for both work and other online activities.
Meeting Services / Packages
Q: Are security guards available for meeting/event services at Hotel Caza?
A: Security guards are not available for meeting/event services at Hotel Caza.
Q: Are staff available at Hotel Caza for manual work?
A: Yes, staff at Hotel Caza are available to assist with various services that involve manual tasks. For example, our team members are happy to lend a hand with general assistance, arrange private transportation, hold luggage, provide printing services, handle lost and found items, and set up amenities like rollaway beds, cribs, mini-refrigerators, Keurig coffee makers, irons, and ironing boards upon request. We also offer laundry and dry cleaning services.
Q: Is a carpenter available for meeting/event services at Hotel Caza?
A: A carpenter is not available for meeting/event services at Hotel Caza.
Q: Is a decorator available for meeting/event services at Hotel Caza?
A: A decorator is not available for meeting/event services at Hotel Caza.
Q: Is a locksmith available for meeting/event services at Hotel Caza?
A: A locksmith is not available for meeting/event services at Hotel Caza.
Q: Is a photographer available for meeting/event services at Hotel Caza?
A: A photographer is not available for meeting/event services at Hotel Caza.
Q: Is an AV technician available for meeting/event services at Hotel Caza?
A: An AV technician is not available for meeting/event services at Hotel Caza.
Q: Is an electrician available for meeting/event services at Hotel Cazal?
A: An electrician is not available for meeting/event services.
Q: Is event lighting available at Hotel Caza?
A: Hotel Caza does not offer event lighting.
Snow Skiing & Snowboarding
Q: Are ski lockers available at Hotel Caza?
A: Ski lockers are not available at Hotel Caza.
Q: Does Hotel Caza offer ski-in/ski-out access?
A: Hotel Caza does not offer ski-in/ski-out access. The hotel is located in Fisherman's Wharf, San Francisco, and is close to urban attractions.
Q: Is the Hotel Caza at a ski area?
A: No, Hotel Caza is not located at a ski area. It is centrally located in the Fisherman's Wharf neighborhood of San Francisco.
Specialty Pools
Additional Meeting Equipment
Q: Are tables available in the meeting room(s) at Hotel Caza?
A: Tables are not available in the meeting room(s) at Hotel Caza.
Q: Are whiteboards available in the meeting rooms at Hotel Caza ?
A: Whiteboards are not available in the meeting rooms at Hotel Caza.
Q: Is a podium lectern available in the meeting room at Hotel Caza?
A: A podium lectern is not available in the meeting room at Hotel Caza.
Fire Safety & Prevention
Q: Are there elevators at Hotel Caza?
A: Yes, Hotel Caza has accessible elevators.
Q: Are there visual alarms in guest rooms and suites at Hotel Caza?
A: Yes, visual (strobe light) alarms are available in accessible guest rooms and suites at Hotel Caza. Specifically, hearing-accessible rooms and suites include a fire alarm strobe in both the guest room and bathroom. Mobility-accessible rooms also feature visual (strobe light) alarms.
Q: Are visual alarms available in public areas at Hotel Caza?
A: Yes, visual (strobe light) alarms are available in public areas at Hotel Caza, including the gym.
Q: Do public hallways at Hotel Caza have audible alarms?
A: Public hallways at Hotel Caza do not have audible alarms. However, visual (strobe light) alarms are present in public spaces.
Hotel Category
Q: Does Hotel Caza have a reward program?
A: Hotel Caza does not have a reward program. However, they do offer discounts based on the length of your stay, with savings of up to 25% for stays of 7 nights or more. They also have special offers for AAA and AARP members.
Room Related Taxes & Fees
Accessibility and Guest Room Security
Q: Are accessible vanities available at Hotel Caza?
A: Yes, accessible vanities are available at Hotel Caza. In our mobility accessible guest rooms, the lavatory sinks provide at least 29 inches of knee clearance, are 34 inches tall, have wrapped under-sink plumbing, and accessible lavatory controls. The lowest reflective edge of the mirror is no more than 40 inches high. Our public restrooms also feature accessible sinks with wrapped plumbing and accessible lavatory controls.
Q: Are bathtub grab bars available for guest safety at Hotel Caza?
A: Yes, bathtub grab bars are available in several of our mobility accessible guest rooms, including the Deluxe Two Queens Mobility Accessible, Partial Bay View King - Mobility Accessible, and Deluxe King Mobility Accessible rooms. These rooms feature a tub with a permanent tub seat, grab bars mounted on the walls, and a detachable handheld showerhead.
Q: Are hearing accessible rooms and/or kits available at Hotel Caza?
A: Yes, Hotel Caza offers hearing accessible rooms, including the Caza Suite Hearing Accessible, Deluxe One King - Hearing Accessible, and Deluxe Two Queens - Hearing Accessible. These rooms are equipped with features such as phones with visual indicators, fire alarm strobes in the guest room and bathroom, and hardwired doorbells with visual indicators. Portable hearing-impaired kits are also available, which include a lowered peephole, bed shaker alarm, visual strobe alarm, folding seat, ADA-compliant phone, TTY device, and doorbell.
Q: Are lowered deadbolts available on guest room doors at Hotel Caza to enhance guest security?
A: Lowered deadbolts are not available on guest room doors at Hotel Caza.
Q: Are lowered electrical outlets available at Hotel Caza to enhance guest accessibility and safety?
A: Lowered electrical outlets are not available at Hotel Caza.
Q: Are lowered view ports available in guest room doors at Hotel Caza to enhance guest security?
A: Yes, lowered peepholes are available in the guest room doors of our mobility accessible rooms, including the Deluxe King - Mobility Accessible with Roll in Shower, Deluxe Two Queens - Mobility Accessible with Roll in Shower, Partial Bay View King - Mobility Accessible, Deluxe King Mobility Accessible, and Deluxe Two Queens Mobility Accessible rooms.
Q: Are mobility accessible rooms and/or kits available at Hotel Caza?
A: Yes, Hotel Caza offers several mobility accessible rooms, including the Deluxe King Mobility Accessible, Deluxe Two Queens Mobility Accessible, Deluxe King Mobility Accessible with Roll-in Shower, Deluxe 2 Queens Mobility Accessible Roll-in Shower, and Partial Bay View King Mobility Accessible. These rooms include accessibility features such as portable hearing-impaired kits, lowered peepholes, bed shaker alarms, visual strobe alarms, folding seats, ADA-compliant phones, TTY devices, and doorbells.
Q: Are transfer showers available in guest rooms at Hotel Caza?
A: Yes, roll-in showers with foldable seats, grab bars, and detachable handheld showerheads are available in some guest rooms, specifically the Deluxe King Mobility Accessible with Roll in Shower and the Deluxe 2 Queens Mobility Accessible Roll in Shower rooms.
Q: Are view ports available in guest room and suite doors at Hotel Caza to enhance guest security?
A: Yes, viewports (peepholes) are available in guest room and suite doors at Hotel Caza. Specifically, accessible rooms and suites are equipped with lowered peepholes.
Q: Can I use a digital key to access hotel amenities at Hotel Caza?
A: We do not offer digital keys at Hotel Caza.
Q: Do the accessible rooms in Hotel Caza have doors that provide a 32-inch wide opening?
A: Yes, the accessible rooms at Hotel Caza have doors that provide at least a 36-inch wide opening.
Q: Do the pools at Hotel Caza offer have a self-operating lift?
A: The Hotel Caza does not have a self-operating lift at its pool.
Q: Does Hotel Caza allow digital key access for all room types?
A: Digital key access is not available at Hotel Caza.
Q: Does Hotel Caza have alarm clock telephone ringers?
A: Hotel Caza does not have alarm clock telephone ringers. However, hearing-accessible rooms are equipped with a phone with a visual indicator, and portable hearing-impaired kits include a bed shaker alarm.
Q: Does Hotel Caza have an accessible registration desk?
A: Yes, Hotel Caza has an accessible registration desk. It has a desk height of 34 inches, a desk width of 37 inches, and provides wheelchair maneuvering clearance of 199 x 217 ½ inches.
Q: Does Hotel Caza have an wheel chair accessible route to the registration desk?
A: Yes, Hotel Caza has an accessible route from the public entrance to the registration area. The shortest path is 49 feet with a pathway width of 90 inches, and the longest path is 55 feet with a pathway width of 137 inches. The registration desk itself is wheelchair accessible, with a height of 34 inches and a width of 37 inches.
Q: Does Hotel Caza have deadbolts on guest room and suite doors?
A: Deadbolts are not available on guest room and suite doors. The type of key lock used is RFID.
Q: Does Hotel Caza offer a toilet seat at wheelchair height for disabled guests?
A: Yes, Hotel Caza offers toilet seats at wheelchair height for disabled guests. The mobility accessible guest rooms feature toilet seats that are 17 ½ inches high. Additionally, the public restrooms have toilet seats that are 18 inches or 18 ¼ inches high.
Q: Does Hotel Caza offer digital key access?
A: Digital key access is not available at Hotel Caza. The guest room doors use RFID key locks.
Q: Does Hotel Caza offer lowered night guards on guest room doors?
A: Hotel Caza does not offer lowered night guards on guest room doors. However, some accessible rooms do feature lowered peepholes.
Q: Does Hotel Caza offer room and suite access through an exterior corridor?
A: Hotel Caza does not offer room and suite access through an exterior corridor.
Q: Does Hotel Caza offer room and suite access through an interior corridor?
A: Yes, Hotel Caza offers room and suite access through interior corridors. The hotel provides accessible routes from the public entrance to the registration area, elevators, and then to the guest rooms, indicating an internal corridor system.
Q: Does Hotel Caza offer safety chains or latches on guest doors?
A: Safety chains or latches are not available on guest doors.
Q: Does Hotel Caza offer secondary locks on room windows?
A: Secondary locks on room windows are not available at Hotel Caza.
Q: Does Hotel Caza provide electronic room keys for guests?
A: Yes, Hotel Caza uses RFID key locks for guest room doors.
Q: Does Hotel Caza provide meeting space for guests?
A: Yes, Hotel Caza provides meeting space for guests. The hotel offers over 4,000 square feet of meeting and event space, including a 576 square foot boardroom and three social/meeting rooms that can be configured individually or combined. They also offer unique indoor and outdoor areas suitable for events.
Q: Does the Hotel Caza, have roll-in shower available?
A: Yes, Hotel Caza offers rooms with roll-in showers. These are available in the Deluxe King Mobility Accessible w/ Roll in Shower and the Deluxe 2 Queens Mobility Accessible Roll in Shower rooms.
Q: How can I use a digital key at Hotel Caza?
A: Digital keys are not available at Hotel Caza.
Q: Is an adjustable-height hand-held shower wand available at Hotel Caza?
A: Yes, detachable handheld showerheads are available in the mobility accessible rooms at Hotel Caza.
Q: Is there an accessible entrance to on-site fitness center at Hotel Caza?
A: Yes, there is an accessible entrance to the on-site fitness center at Hotel Caza. The pathway width to the gym is 75 ½ inches, and there is wheelchair maneuvering clearance of 72 inches.
Q: Is there an accessible entrance to the on-site spa at Hotel Caza?
A: There is no on-site spa at Hotel Caza.
Q: Is there an accessible main entrance to the Hotel Caza?
A: Yes, Hotel Caza has an accessible public entrance. The entrance doors are 60 inches wide, and there is a ramp that is 287 inches wide, spanning both electric sliding doors. The pathway from the parking space to the entry is 67 inches wide, and there is wheelchair maneuvering clearance of 199 x 217 ½ inches to the right side of the parking space. The distance from the parking area to the entrance is 52 feet, 5 inches.
Workspace Amenities
Q: Do the guest rooms at Hotel Caza have phones with voicemail?
A: Our guest rooms do not have phones with voicemail.
Q: Do the rooms at Hotel Caza have ergonomic chairs for working comfortably?
A: Yes, each room at Hotel Caza is equipped with a spacious desk and an ergonomic chair to provide a comfortable environment for work.
Q: How many telephones are found in the rooms at Hotel Caza?
A: Accessible rooms at Hotel Caza are equipped with one telephone, which may be an ADA compliant phone or a phone with a visual indicator. Telephones are not listed as a standard amenity for other room types.
Q: Is an in-room printer available at Hotel Caza?
A: An in-room printer is not available at Hotel Caza. However, printing services are available as part of the Destination Fee and through our Business Services, which include complimentary Air Printing.
Q: Is in-room fax available at Hotel Caza?
A: In-room fax is not available at Hotel Caza.
Airport Information
Q: Does Hotel Caza offer a free airport shuttle?
A: Hotel Caza does not offer a shuttle service from the airport. However, our Lobby Ambassadors can arrange private transportation for you.