Bedding, Cribs & Rollaways
Q: Are cribs available for guests staying at Park Lane New York?
A: Yes, cribs are available for guests at Park Lane New York on a complimentary basis, subject to availability.
Q: Are luxury linen types available at Park Lane New York?
A: Yes, luxury linens called Bellino Fine Linens are available at Park Lane New York.
Q: Are rollaway beds available at Park Lane New York?
A: Rollaway beds are not available at Park Lane New York. Guests are advised to book the appropriate room type to accommodate their party instead.
Q: Are sofa beds available at Park Lane New York?
A: Sofa beds are not mentioned as an available option in the guest rooms at Park Lane New York. The hotel offers cribs on a complimentary basis but does not provide rollaway beds or sofa beds. Guests are advised to book the appropriate room type to accommodate their party.
Q: Is a duvet available at Park Lane New York?
A: Yes, Park Lane New York provides Bellino Fine Linens in their rooms, which typically include high-quality bedding such as duvets.
Q: Is a traditional crib available at Park Lane New York?
A: Yes, traditional cribs are available at Park Lane New York on a complimentary basis, subject to availability.
Guest Services
Q: Are complimentary toll-free calls available at Park Lane New York?
A: Yes, complimentary local, long-distance, and international phone calls are included as part of the mandatory destination fee at Park Lane New York.
Q: Do you have to be a hotel guest to visit the Park Lane New York or dine at the restaurants?
A: You do not have to be a hotel guest to dine at the restaurants or visit the rooftop lounge, as the dining options and lounge are presented as experiences available to guests and visitors. The rooftop lounge is described as a space with curated cocktails and sweeping views, and the restaurants offer dining experiences that are highlighted without restriction to hotel guests only. However, the daytime access to the rooftop lounge is noted as "Guests Only," indicating that some areas may be exclusive to hotel guests during certain times.
Sources: [1]
Q: Does Park Lane New York provide complimentary concierge desk service?
A: Yes, Park Lane New York offers concierge services. Their multilingual Concierge is available to assist guests with various requests such as transportation, dining reservations, theatre tickets, and spa appointments.
Q: Is a safe deposit box available at Park Lane New York?
A: Yes, a safe deposit box is available in the rooms at Park Lane New York. Each room includes an in-room safe for guest use.
Q: Is there a concierge or guest services desk available at Park Lane New York?
A: Yes, Park Lane New York offers concierge services. Their multilingual Concierge is available to assist guests with various requests such as transportation, dining reservations, theatre tickets, and spa appointments. Guests can contact the Concierge via email for assistance.
Room Entertainment
Q: Do the rooms at Park Lane New York come with an AM/FM clock radio?
A: The rooms at Park Lane New York do not list an AM/FM clock radio among their amenities.
Swimming Pools
Q: Does Park Lane New York have a lap pool or swim lanes?
A: Park Lane New York does not have a lap pool or swim lanes.
Q: Does Park Lane New York have a pool for fitness or water aerobics?
A: Park Lane New York does not have a pool for fitness or water aerobics. The fitness facilities include Peloton bikes, treadmills, elliptical machines, free weights, and a Lululemon MIRROR, but no mention of a pool is provided.
Fitness Facilities
Q: Are elliptical machines available at Park Lane New York?
A: Yes, elliptical machines are available at Park Lane New York's fitness center.
Q: Are there free weights at Park Lane New York?
A: Yes, Park Lane New York offers free weights in their fitness center.
Q: Are there weight machines at Park Lane New York?
A: No, there are no weight machines at Park Lane New York. The fitness center offers Peloton bikes, treadmills, elliptical machines, free weights, and a Lululemon MIRROR, but weight machines are not listed among the available equipment.
Q: Does Park Lane New York have cardiovascular equipment?
A: Yes, Park Lane New York offers cardiovascular equipment in its fitness center, including Peloton bikes, treadmills, and elliptical machines.
Q: Does Park Lane New York offer exercise bikes?
A: Yes, Park Lane New York offers exercise bikes, specifically Peloton bikes, in their fitness center located on the 5th floor.
Q: Does the gym at Park Lane New York have treadmills?
A: Yes, the fitness center at Park Lane New York includes treadmills among its wellness and fitness facilities.
Q: Does the Park Lane New York have a fitness center?
A: Yes, Park Lane New York has a fitness center located on the 5th floor. It offers 24/7 access with equipment including Peloton bikes, treadmills, elliptical machines, free weights, and a Lululemon MIRROR. Guests can also enjoy running or walking in Central Park, which is just across the street.
Q: Is additional fitness equipment available at Park Lane New York?
A: Yes, additional fitness equipment is available at Park Lane New York. The fitness center, located on the 5th floor, offers Peloton bikes, treadmills, elliptical machines, free weights, and a Lululemon MIRROR for workouts. Guests can also enjoy running or walking in Central Park, which is directly across the street.
Q: Is the fitness center at Park Lane New York accessible to all guests, or only certain room categories?
A: The fitness center at Park Lane New York is accessible to all guests, with an accessible route from the public entrance and accessible rooms. It is equipped to accommodate guests of all abilities and is located on the 5th floor, featuring Peloton bikes, treadmills, elliptical machines, free weights, and a Lululemon MIRROR.
Q: Is the fitness center extensive or limited at Park Lane New York?
A: The fitness center at Park Lane New York is well-equipped and accessible 24/7 with a variety of modern equipment including Peloton bikes, treadmills, elliptical machines, free weights, and a Lululemon MIRROR. Additionally, guests can enjoy the extensive running and walking trails available in Central Park right across the street, offering a broad range of fitness options both indoors and outdoors.
Q: Is there an extra fee to use the fitness center at Park Lane New York?
A: No, there is no extra fee to use the fitness center at Park Lane New York. Access to the fitness center is included as part of the mandatory destination fee charged to guests.
Q: Is there strength training equipment at Park Lane New York?
A: Yes, Park Lane New York's fitness center offers strength training equipment, including free weights.
Q: What are the operating hours of the fitness center at Park Lane New York?
A: The fitness center at Park Lane New York is open 24 hours a day, accessible via guest room key.
Q: What kind of exercise equipment is available in the fitness center at Park Lane New York?
A: The fitness center at Park Lane New York offers Peloton bikes, treadmills, elliptical machines, free weights, and a Lululemon MIRROR.
Q: What's the name of the fitness center at Park Lane New York?
A: The fitness center at Park Lane New York is located on the 5th floor and features Peloton bikes, treadmills, elliptical machines, free weights, and a Lululemon MIRROR. It does not have a specific name mentioned beyond being the hotel's wellness and fitness center.
Housekeeping Services
Q: Can I request dry cleaning at Park Lane New York?
A: Yes, you can request laundry and dry cleaning services at Park Lane New York.
Q: How do I arrange laundry service at Park Lane New York?
A: To arrange laundry or dry cleaning services at Park Lane New York, you can request these services as they are offered by the hotel. Simply contact the hotel staff or concierge to make the arrangements during your stay.
Q: Is same-day laundry service available at Park Lane New York?
A: Yes, Park Lane New York offers laundry and dry cleaning services, which include same-day laundry service.
Meeting Facilities
Q: Are meeting facilities at Park Lane New York available for booking by non-guests?
A: Yes, the meeting facilities at Park Lane New York are available for booking by non-guests. The venues offer a range of event spaces suitable for meetings, celebrations, and gatherings, with dedicated event management and support teams to assist in planning. There are customizable menus, technology services, and other amenities provided to ensure a successful event, regardless of guest status. For inquiries or to start planning, contact can be made via their sales and catering email.
Q: Can I arrange for additional meeting supplies or equipment at Park Lane New York?
A: Yes, you can arrange for additional meeting supplies or equipment at Park Lane New York. They offer 24-hour access to technology and office services to support your event needs. Additionally, their dedicated event management and support team can assist with any requirements for your meeting or gathering.
Q: Can I book meeting rooms at Park Lane New York for a half-day event?
A: Yes, you can book meeting rooms at Park Lane New York for a half-day event. The hotel offers a variety of event spaces suitable for meetings, including the Park Room, Empire Room, Rose Lane Terrace, and Darling rooftop, all designed to accommodate different group sizes and event types. Their dedicated event management team can assist with planning and customizing your event to suit your needs.
Q: Does Park Lane New York have meeting facilities available for events?
A: Yes, Park Lane New York offers meeting facilities for events. They have several event spaces including the Park Room, Empire Room, Rose Lane Terrace, and Darling rooftop, each with unique features and capacities suitable for meetings, celebrations, and gatherings. The hotel provides award-winning cuisine, customizable menus, advanced technology services such as virtual video conferencing and hybrid meetings, dedicated event management, and additional amenities like executive car services and on-site parking to support successful events.
Q: Does Park Lane New York provide catering services for meetings or events?
A: Yes, Park Lane New York provides catering services for meetings and events. They offer award-winning cuisine with customizable bespoke menus tailored to suit the event, group, and tastes. Options range from passed bites and hors d’oeuvres for casual receptions to formal plated three-course dinners, ensuring a memorable dining experience for any occasion.
Q: How many meeting rooms are available at Park Lane New York?
A: Park Lane New York offers five meeting rooms or event spaces: the Park Room, Empire Room (including Empire Room C & D), Empire Terrace, Empire Foyer, and Rose Lane Terrace.
Q: Is there a dedicated event planner available for meetings at Park Lane New York?
A: Yes, Park Lane New York offers a dedicated event management and support team to assist with meetings and events.
Q: What is the maximum capacity of the largest room at Park Lane New York?
A: The largest room at Park Lane New York is the Empire Room, which has a maximum reception capacity of 300 people.
Q: What is the maximum meeting space available in the largest room at Park Lane New York?
A: The largest room at Park Lane New York is the Empire Room, which offers a maximum meeting space of 3,237 square feet.
Q: What is the total meeting room space at Park Lane New York?
A: The total meeting room space at Park Lane New York includes the following venues and their sizes: - Park Room: 2,500 sq ft - Empire Room: 3,237 sq ft - Rose Lane Terrace: 2,040 sq ft - Darling: 1,724 sq ft Adding these together, the total meeting room space is 9,501 square feet.
Q: What types of meeting rooms are available at Park Lane New York?
A: Park Lane New York offers several distinctive meeting and event spaces: 1. **Park Room** - Size: 2,500 sq ft - Capacity: Up to 170 people - Features: Majestic room with a full wall of soaring windows overlooking Central Park, stunning ceiling murals, elegant decor, and a grand ambiance suitable for celebrations, soirees, and dinner parties. 2. **Empire Room** - Size: 3,237 sq ft - Capacity: Up to 300 people - Features: Elegant crystal chandeliers, stylish decor, its own outdoor terrace, and a prestigious New York City address. Ideal for large celebrations, conferences, and gatherings. 3. **Rose Lane Terrace** - Size: 2,040 sq ft - Capacity: Up to 150 people - Features: Garden-like terrace with a tree-lined courtyard, a bar by the fireplace, cozy corners, and Parisian-inspired Art Nouveau artistic details. Suitable for indoor or outdoor events with sophisticated charm. 4. **Darling** - Size: 1,724 sq ft - Capacity: Up to 100 people - Features: Rooftop garden oasis located 47 floors up, offering unobstructed views of Central Park and the Manhattan skyline. A versatile space for celebrations inside or out with an old New York vibe and modern scene. These venues provide a range of atmospheres and capacities to accommodate various types of meetings, celebrations, and gatherings.
Reservations Policies
Q: Does Park Lane New York accept credit card authorization forms?
A: Yes, Park Lane New York accepts credit card authorization forms.
Q: How can I modify or cancel my reservation at Park Lane New York?
A: You can change or cancel your reservation at Park Lane New York up to 72 hours prior to your arrival. If you cancel after this 72-hour period, a one-night cancellation or no-show fee will be applied. For certain offers, cancellations may be allowed until 3 pm the day before arrival, but it's important to check the specific terms of your booking.
Q: Is a credit card required to secure my rate at Park Lane New York?
A: Yes, a credit card is required to secure your rate at Park Lane New York, as full payment is taken at the time of booking for advance purchase rates. Additionally, for general reservations, a credit card hold may be required at check-in for security or incidentals.
Q: What amenities are complimentary at Park Lane New York?
A: Complimentary amenities at Park Lane New York include Bellino Fine Linens, Jo Loves Bathroom Amenities, comfy slippers and fluffy bathrobe, 24-hour in-room dining, access to the fitness center with Peloton bikes, treadmills, elliptical machines, free weights, and Lululemon MIRROR, Les Clefs D’or Concierge services, rainy day umbrellas, in-room safe, garment steamer, and hair dryer. Additionally, the hotel is pet friendly, offers valet parking (with a fee), and provides exclusive bath and body products. Guests also have access to the Caviar Hotline for in-room indulgences.
Q: What is the cancellation policy at Park Lane New York?
A: Guests may change or cancel their reservations up to 72 hours prior to arrival without penalty. If a cancellation is made after this 72-hour period or in the event of a no-show, a fee equivalent to one night's stay will be charged.
Q: What is the policy on incidental charges at Park Lane New York?
A: The policy on incidental charges at Park Lane New York includes a package handling fee for guest packages, with specific rates based on weight. Additionally, a mandatory destination fee of $49 per stay covers various amenities and services. For other incidental charges such as room service or damages, guests should be aware that these may be billed to their folio. Specific details about credit card holds or deposits for incidentals are not mentioned, so it is advisable to contact the hotel directly for more information on incidental charges beyond package handling and destination fees.
Room Inventory
Q: Are all guestrooms at Park Lane New York non-smoking?
A: Yes, all guestrooms at Park Lane New York are non-smoking. The hotel is 100% non-smoking, and any violation will result in a $500 deep cleaning fee per night. Guests found smoking during their stay may be asked to leave the hotel room without a refund. The hotel uses privacy-compliant smoking detection sensors in rooms to monitor compliance. Tampering with these sensors is strictly prohibited.
Q: Are connecting rooms available at Park Lane New York?
A: Yes, connecting rooms are available at Park Lane New York and can be booked directly. There are several connecting room combinations offered, including options such as Panoramic Park View Two Queen connecting to Panoramic Park View Studio and City View King, Panoramic Park View Studio Suite connecting to Panoramic Park View Two Queen, City View King connecting to City View Two Queen, and Park Lane King connecting to Park Lane Two Queen. These connecting rooms provide privacy when needed and space to gather, featuring luxurious amenities and stylish designs.
Q: Are smoking rooms available at Park Lane New York?
A: No, Park Lane New York is a 100% non-smoking hotel and does not offer smoking rooms. Smoking of any kind, including tobacco, pipes, vapes, e-cigarettes, and marijuana, is strictly prohibited within the hotel. Violations are subject to a $500 deep cleaning fee per night.
Q: Are there any outdoor spaces or gardens at Park Lane New York?
A: Yes, Park Lane New York features an intimate rooftop garden oasis where guests can enjoy outdoor space.
Q: How many floors does Park Lane New York have?
A: Park Lane New York has at least 47 floors, as indicated by the rooftop lounge located on the 47th floor.
Q: How many suites are at Park Lane New York?
A: Park Lane New York offers seven suites: City View One Bedroom Suite, Panoramic Park View Studio Suite, Panoramic Park View One Bedroom Suite, Conservatory Suite, Meadow Suite, and Belvedere Suite.
Bars
Q: Does Park Lane New York have an on-site bar?
A: Yes, Park Lane New York has an on-site bar. It features a rooftop lounge on the 47th floor with curated cocktails and sweeping views of the Manhattan skyline. The lounge offers a Parisian art nouveau-inspired experience with cozy corners for morning coffee, al fresco lunches, or evening drinks.
Q: Is the bar open for breakfast at Park Lane New York?
A: No, the bar at Park Lane New York is temporarily closed, including during breakfast hours.
Q: Is the bar open for dinner at Park Lane New York?
A: No, the bar at Park Lane New York, including Rose Lane's cocktails and bar service, is temporarily closed for evening service. However, you can enjoy dinner at Calvert’s or order 24-hour In-Room Dining.
Hotel Security
Q: Do guests need a room key to access the floors at Park Lane New York?
A: Yes, guests need a room key to access the floors at Park Lane New York.
Q: Does the health club facilities (pool/gym) at Park Lane New York require a key for entry?
A: Yes, the fitness center at Park Lane New York offers 24/7 access and requires a guest room key for entry.
Q: Does the Park Lane New York have guest evacuation plans in case of an emergency?
A: Yes, the Park Lane New York hotel has accessible emergency exits as part of its ADA-compliant features, which indicates that guest evacuation plans and routes are in place to ensure safe egress in case of an emergency.
Q: What are Park Lane New York security procedures?
A: Park Lane New York employs smart smoking detection sensors in guest rooms to monitor and respond to smoking events without disrupting the stay, ensuring a smoke-free environment. Guests consent to the use of these privacy-compliant sensors upon booking. The hotel reserves the right to visually inspect guest rooms if service is refused after 24 hours to ensure guest well-being and room condition. Additionally, guests are responsible for maintaining the confidentiality of their personal information and must notify the hotel immediately if unauthorized access is suspected. The hotel also cooperates with law enforcement and government authorities as necessary regarding site use.
Phone & Fax Information
Local Area & Office Transportation
Q: Does Park Lane New York offer free local transportation?
A: No, Park Lane New York does not offer complimentary shuttle services for local transportation. However, their Concierge can arrange Town Car services to and from airports or other locations for a premium rate.
Q: Is there public transportation near Park Lane New York?
A: Yes, there are several NYC Subway options near Park Lane New York, including the N, Q, and R trains at 59th Street and 5th Avenue; the F train at 57th Street and 6th Avenue; and the A, C, 1, B, and D trains at Columbus Circle on 59th Street and 8th Avenue.
Room Service
Q: Can I order from the on-site restaurant through room service at Park Lane New York?
A: Yes, you can order from the on-site restaurant Calvert’s through the In-Room Dining service at Park Lane New York. In-Room Dining is available 24 hours a day, allowing you to enjoy meals from Calvert’s in the comfort of your room with views of Central Park. Simply call to place your order.
Q: Can I request delivery of breakfast items through room service at Park Lane New York?
A: Yes, you can request delivery of breakfast items through room service at Park Lane New York. In-Room Dining is available 24 hours a day, allowing you to enjoy meals, including breakfast, from the comfort of your room while soaking up stunning Central Park views. Simply call to place your order.
Q: Does Park Lane New York offer breakfast for guests?
A: Yes, Park Lane New York offers breakfast for guests. They have a special breakfast experience called "Breakfast on the Park," which includes breakfast for two at their rooftop lounge, Darling, featuring classic breakfast items along with unlimited Bloody Marys and mimosas. This offer is available daily from 7:30 am to 11:30 am exclusively for guests.
Q: Does Park Lane New York offer room service?
A: Yes, Park Lane New York offers 24-hour In-Room Dining service, allowing guests to enjoy meals in the comfort of their rooms with stunning Central Park views.
Q: What are the hours of room service at Park Lane New York?
A: In-Room Dining at Park Lane New York is available 24 hours a day.
Q: What types of food and drinks are available for room service at Park Lane New York?
A: Room service at Park Lane New York offers a variety of contemporary fare inspired by New York culture, available 24 hours daily. Guests can enjoy culinary options that include reinvented classics suitable for breakfast, lunch, or dinner. The menu features bountiful choices such as small bites including Katsu Chicken Sliders, Organic Watermelon Salad, Ceviche Mixto, Arancini, Pork Belly Bao Buns, Ahi Tuna Poke, Lobster Rolls (with an option to add caviar), a chef's selection of aged cheeses and cured meats, crispy artichoke and goat cheese, and crudité with Mediterranean dips. Beverage options include non-alcoholic drinks like Limonada de Coco, lightly caffeinated sparkling waters in lemon ice or orange vanilla flavors, and various coffee and tea selections. This in-room dining experience allows guests to relax and enjoy meals with stunning Central Park views from the comfort of their rooms.
Audio-Visual Equipment
Q: Are microphones available at Park Lane New York?
A: Yes, microphones are available at Park Lane New York as part of their event capabilities, which include virtual video conferencing, webcasting, and hybrid meetings that typically require microphone equipment.
Q: Are TVs available at Park Lane New York?
A: Yes, TVs are available at Park Lane New York. The rooms feature 65" LED TVs, and some hotel amenities include Samsung LED TVs with screencasting capabilities.
Q: Can I reserve audio-visual equipment at Park Lane New York?
A: Yes, you can reserve audio-visual equipment at Park Lane New York. The hotel offers 24-hour access to technology and office services, including virtual video conferencing, webcasting, and hybrid meeting capabilities, supported by a dedicated event management and support team.
Q: Does Park Lane New York offer audio-visual equipment?
A: Yes, Park Lane New York offers audio-visual equipment as part of their capabilities, including virtual video conferencing, webcasting, and hybrid meetings. They provide 24-hour access to technology and office services to support event needs.
Check-in/out Policies
Q: What documents or information do I need for digital check-in at Park Lane New York?
A: For digital check-in at Park Lane New York, you need to provide a government-issued photo identification at the time of check-in. The minimum age requirement to check in is 21 years or older.
Q: What is the minimum age required for check-in at Park Lane New York?
A: The minimum age required to check into Park Lane New York is 21 years and older.
Q: What time is digital check-in at Park Lane New York?
A: The standard hotel check-in time is 4:00 PM.
Sources: [1]
Q: When is check-in at Park Lane New York?
A: Check-in at Park Lane New York is at 4pm.
Q: When is check-out at Park Lane New York?
A: Check-out time at Park Lane New York is at 11am.
Property Lookup
Q: Is Park Lane New York located in the Northern or Southern Hemisphere?
A: Park Lane New York is located in New York City, which is in the Northern Hemisphere.
Q: What is the latitude (in degrees) of Park Lane New York?
A: The latitude of Park Lane New York is approximately 40.765 degrees.
Additional Room Amenities
Q: Do guest rooms at Park Lane New York include a seating area with a sofa or chair?
A: Yes, guest rooms at Park Lane New York include a seating area with a sofa or chair. Many rooms and suites feature a sitting area or plush velvet sitting area, and some have a separate living room with seating, such as the Park View Studio Suite, City View Two Queen Room, and various suites that offer comfortable sitting spaces for guests.
Q: Do the rooms at Park Lane New York have alarm clocks?
A: Yes, the accessible guest rooms at Park Lane New York are equipped with alarm clocks that include bed shakers.
Q: Does Park Lane New York have chromecast in guest rooms?
A: Yes, Park Lane New York guest rooms are equipped with Samsung LED TVs that have screencasting capabilities, which include Chromecast functionality.
Q: Does Park Lane New York offer a wet bar in the room?
A: Yes, Park Lane New York offers rooms and suites with a separate living room and wet bar, including the City View One Bedroom Suite, Panoramic Park View Studio Suite, and Park View Studio Suite.
Q: Does Park Lane New York offer access to cable or streaming TV services?
A: Park Lane New York offers rooms equipped with 65" LED TVs, and some rooms feature Samsung LED TVs with screencasting capabilities, which allow guests to stream content from their own devices.
Q: Does Park Lane New York offer outdoor space in the rooms?
A: No, the rooms at Park Lane New York do not mention having outdoor space. However, the hotel features an intimate rooftop garden oasis and a rooftop lounge on the 47th floor with sweeping views of the Manhattan skyline and Central Park, providing outdoor spaces for guests to enjoy.
Q: Does Park Lane New York provide an in-room safe?
A: Yes, Park Lane New York provides an in-room safe in its rooms and suites.
Event Planning Services
Q: Does Park Lane New York offer event planning services?
A: Yes, Park Lane New York offers comprehensive event planning services. They provide award-winning cuisine with customizable bespoke menus, a dedicated event management and support team, and an acclaimed team of Les Clefs d’Or concierges. Their capabilities also include virtual video conferencing, webcasting, hybrid meetings, recommendations for music, floral, and entertainment partners, 24-hour access to technology and office services, post-conference shipping conveniences, executive car services, and on-site parking. These services support a variety of events such as meetings, celebrations, and weddings across multiple elegant venues.
Meeting Rooms
Q: What is the total number of guests that can be accommodated in the banquet area at Park Lane New York?
A: The total banquet capacity across the main banquet venues at Park Lane New York is as follows: - Empire Room: 180 guests - Empire Room A: 36 guests - Empire Room B: 36 guests - Empire Room C: 60 guests - Empire Room D: 60 guests - Empire Room A & B combined: 100 guests - Empire Room C & D combined: 120 guests - Park Room: 110 guests - Darling: Not specified for banquet - Rose Lane Terrace: Not specified for banquet Since some rooms are subsets of others (e.g., Empire Room A & B are parts of the Empire Room), the largest standalone banquet capacity is the Empire Room at 180 guests. The Park Room accommodates 110 guests banquet-style. Therefore, the total number of guests that can be accommodated in banquet areas depends on the chosen venue, with the largest single banquet capacity being 180 guests in the Empire Room. If combining separate rooms without overlap, the total banquet capacity could be higher, but typically events use one main banquet space. In summary, the largest banquet capacity at Park Lane New York is 180 guests in the Empire Room.
Q: What is the total number of guests that can be accommodated in the reception area at Park Lane New York?
A: The total number of guests that can be accommodated in the reception areas at Park Lane New York is 550. This includes 300 guests in the Empire Room, 170 guests in the Park Room, and 100 guests in the Darling venue.
Business & Fax Services
Q: Are shipping and courier services available at Park Lane New York?
A: Yes, Park Lane New York accepts guest packages and offers package handling and storage services with specific fees based on the package weight. Packages can be accepted up to 5 days prior to a reservation, must have the registered guest's name, and are stored in the hotel's mailroom for pickup upon arrival. For larger shipments or group packages, guests are advised to contact the hotel directly.
Q: Does Park Lane New York have an on-site business center?
A: Yes, Park Lane New York has an on-site business center available for guests.
Q: Does Park Lane New York have printing services?
A: Yes, Park Lane New York offers printing services as part of their business center amenities.
Q: Does Park Lane New York offer computer services?
A: Yes, Park Lane New York offers computer services through its Business Center.
Q: Does Park Lane New York offer copying services?
A: Yes, Park Lane New York offers copying services as part of their 24-hour access to technology and office services available for events and meetings.
Q: Does Park Lane New York offer meeting rooms or conference facilities?
A: Yes, Park Lane New York offers a variety of meeting rooms and conference facilities. They have several event spaces including the Park Room, Empire Room, Rose Lane Terrace, and Darling rooftop, each with unique features and capacities suitable for meetings, conferences, celebrations, and gatherings. The Park Room accommodates up to 170 people, the Empire Room up to 300, Rose Lane Terrace up to 150, and Darling up to 100 guests. These venues feature stylish decor, stunning views of Central Park, outdoor terraces, and advanced amenities such as virtual video conferencing, webcasting, hybrid meeting capabilities, customizable menus, dedicated event management, and 24-hour access to technology and office services.
Q: Does Park Lane New York provide fax services?
A: Yes, Park Lane New York offers fax services as part of their event capabilities, which include 24-hour access to technology and office services.
Q: Is there a charge for using business services at Park Lane New York?
A: There is no mention of any charge for using the business center terminals at Park Lane New York, as unlimited use of the business center terminals located at the Concierge desk is included in the mandatory destination fee.
Q: Is Wi-Fi available in meeting spaces at Park Lane New York?
A: Yes, Wi-Fi is available in meeting spaces at Park Lane New York. Guests can connect to the "Park Lane Guest" network by entering their room number, last name on the reservation, and a valid email address. Additionally, the hotel offers 24-hour access to technology and office services to support meetings and events.
Children's & Teen Recreation
Q: Are meals provided for children in the kids program at Park Lane New York?
A: Yes, there is a Kid’s Combo meal available at Park Lane New York. It includes a Caesar Salad, Prime Smashburger, Extra Crispy French Fries, and Chocolate Chip Cookies, offered for $36. This meal can be enjoyed at Calvert’s restaurant, in-room, or to-go in Central Park.
Q: What offsite activities are available near Park Lane New York?
A: Near Park Lane New York, guests can enjoy the extensive 843-acre Central Park located just across the street, which offers a variety of running and walking trails. The Central Park Conservancy provides a Running Guide to explore these paths. Additionally, the hotel's location provides easy access to major midtown attractions in New York City.
Core Information
Q: How do I get in touch with Park Lane New York?
A: You can contact Park Lane New York by email or phone. For general inquiries, email info@parklanenewyork.com. Specific departments can be reached at the following emails: Concierge at concierge@parklanenewyork.com, Sales at sales@parklanenewyork.com, Reservations at res@parklanenewyork.com, Billing at info@parklanenewyork.com, and Media at press@parklanenewyork.com. You can also call the hotel at 212.371.4000.
Q: Is Park Lane New York open?
A: Yes, Park Lane New York is open. Guests can enjoy dining at Calvert’s and In-Room Dining 24 hours a day, while Rose Lane and the Darling Rooftop Lounge are temporarily closed for evening service. The hotel offers various accommodations, dining options, and event spaces for meetings, celebrations, and weddings.
Q: What is the guest services phone number at Park Lane New York?
A: The guest services phone number at Park Lane New York is 212-371-4000.
Sources: [1]
Kitchen Amenities
Q: Do guest rooms at Park Lane New York have a pantry area?
A: Guest rooms at Park Lane New York do not specifically mention having a pantry area. However, some suites feature a wet bar or wetbar kitchen area with a refrigerator, such as the Panoramic Park View One Bedroom Suite and the Conservatory Suite, which provide additional space for refreshments and light food preparation.
Q: Do guest rooms at Park Lane New York have a refrigerator with an ice maker?
A: The guest rooms at Park Lane New York do not list a refrigerator with an ice maker as a standard in-room amenity. However, some suites, such as the Conservatory Suite, include a wet bar kitchen area with a refrigerator. There is no specific mention of an ice maker in the room amenities across the various room types.
Q: Do guest rooms at Park Lane New York have conventional ovens?
A: The guest rooms at Park Lane New York do not mention having conventional ovens as part of their amenities or features. The suites may include wet bars or kitchen areas with refrigerators, but there is no indication of conventional ovens being available in the rooms.
Q: Do guest rooms at Park Lane New York have eating utensils?
A: The guest rooms at Park Lane New York offer 24-hour in-room dining service, which implies that eating utensils are provided to guests for their convenience.
Q: Do guest rooms have tables and chairs at Park Lane New York?
A: Yes, guest rooms at Park Lane New York include sitting areas with chairs and desks or dining tables, especially in suites and connecting rooms. Many rooms feature a sitting area with a desk chair, and some suites have plush sitting rooms with dining tables and chairs for added comfort and convenience.
Q: Do rooms at Park Lane New York have a refrigerator?
A: Yes, some suites at Park Lane New York, such as the Conservatory Suite, include a wetbar kitchen area with a refrigerator.
Walk Policies
Q: Does Park Lane New York provide transportation arrangements?
A: Yes, Park Lane New York provides transportation arrangements through their Concierge service. While they do not offer complimentary shuttle services, the Concierge can arrange Town Car transportation to and from JFK Airport, LaGuardia Airport, Newark Airport, Teterboro, or other private airfields. They also offer an airport pick-up service at a premium rate, where the driver will park the car and greet you with a name sign upon arrival. Guests can schedule this service by contacting the Concierge via email.
Bathroom & Wardrobe Amenities
Q: Are hair dryers available at Park Lane New York?
A: Yes, hair dryers are available at Park Lane New York in their rooms and suites.
Q: Are shower-tub combinations available at Park Lane New York?
A: Yes, shower-tub combinations are available at Park Lane New York. Several ADA-accessible rooms feature bathrooms with tubs and showers, including grab bars for safety. Examples include the Panoramic Park Two Queen Studio Suite ADA with Tub Shower, Panoramic Park View Studio Suite ADA with Tub Shower, City View Two Queens Room ADA with Tub Shower, and City View King Room ADA with Tub Shower. These rooms offer luxurious bathrooms with tub-shower combinations designed for accessibility and comfort.
Q: Are the bathrooms counters at Park Lane New York made of marble?
A: Yes, the bathrooms at Park Lane New York feature designer or stunning marble counters as part of their luxurious bathroom amenities.
Q: Are the bathrooms shared or private at Park Lane New York?
A: The bathrooms at Park Lane New York are private, featuring luxurious designer bathrooms in each room or suite.
Q: Does Park Lane New York have rooms with only bathtubs?
A: No, Park Lane New York does not have rooms with only bathtubs. The accessible rooms with tubs all feature ADA-compliant tubs with grab bars and are combined with showers, such as tub showers or roll-in showers, rather than standalone bathtubs.
Q: Does Park Lane New York offer shower-only bathrooms?
A: Yes, Park Lane New York offers shower-only bathrooms. Several ADA-compliant rooms feature luxurious bathrooms with roll-in showers, providing accessible shower-only options for guests.
Q: Does Park Lane New York provide slippers for guests?
A: Yes, Park Lane New York provides comfy slippers for guests.
Q: Is a bathrobe provided at Park Lane New York?
A: Yes, a bathrobe is provided at Park Lane New York. Guests receive comfy slippers and a fluffy bathrobe as part of the room amenities.
Q: Is there a phone in the bathroom at Park Lane New York?
A: Yes, there is a telephone available in the bathroom at Park Lane New York, as part of the telecommunication terminal and telephone amplifier provided for accessibility.
Q: Is there a whirlpool available in the guest rooms at Park Lane New York?
A: No, there is no mention of a whirlpool available in the guest rooms at Park Lane New York. The bathrooms feature luxurious amenities such as freestanding oval tubs or soaking tubs in some suites, but a whirlpool is not listed among the room features.
Q: What bathroom amenities are included at Park Lane New York?
A: The bathroom amenities at Park Lane New York include Jo Loves bathroom products, comfy slippers, a fluffy bathrobe, and luxurious bathrooms featuring either walk-in showers, freestanding oval tubs, or tubs with grab bars in ADA-accessible rooms.
Food Services & Meal Plans
Q: Are there any vegetarian or gluten-free options available at the free breakfast at Park Lane New York?
A: The free breakfast at Park Lane New York, offered at the Darling rooftop lounge, includes a variety of classic breakfast items such as scrambled eggs, applewood smoked bacon, chicken apple sausage, roasted potatoes, assorted breads and pastries, sliced fruit plate with seasonal berries, Alaskan smoked salmon, yogurt with homemade granola, assorted cereals, cheese, and charcuterie. While the main breakfast menu does not specifically highlight vegetarian or gluten-free options, the rooftop lounge menu does feature vegetarian and gluten-free small bites such as the Organic Watermelon Salad (vegetarian and gluten-free) and Arancini (vegetarian). However, these small bites are separate from the complimentary breakfast offer. Therefore, the complimentary breakfast itself may have limited explicitly vegetarian or gluten-free options, but guests can find vegetarian and gluten-free choices on the lounge's broader menu.
Q: Can I make a reservation at the on-site restaurant at Park Lane New York?
A: Yes, you can make dining reservations for Calvert’s restaurant on the Park Lane New York website.
Q: Can I take the free breakfast to-go at Park Lane New York?
A: No, the breakfast at Park Lane New York is offered exclusively at their rooftop lounge, Darling, and is meant to be enjoyed there. The breakfast experience is redeemable only in Darling and is not indicated as available for takeout or to-go.
Sources: [1]
Q: Does Park Lane New York have an on-site restaurant?
A: Yes, Park Lane New York has on-site restaurants including Rose Lane, which serves breakfast daily from 6:00 AM to 11:30 AM, and Calvert’s, which serves breakfast daily from 6:00 AM to 11:30 AM and dinner from 5:00 PM to 12:00 AM.
Q: Does Park Lane New York in offer free breakfast for guests?
A: Yes, Park Lane New York offers free breakfast for guests as part of certain promotions. For example, the "Breakfast on the Park" offer includes breakfast for two daily at the rooftop lounge, Darling, exclusively for guests. Additionally, there is a "Spring on the Park" offer that provides 15% off the stay along with breakfast for two at Darling. Breakfast at Darling is available daily from 7:30 AM to 11:30 AM for hotel guests only.
Q: Does Park Lane New York offer a continental breakfast as part of their meal plan for guests?
A: Park Lane New York offers breakfast for guests at their rooftop lounge, Darling, which includes breakfast classics along with unlimited Bloody Marys and mimosas. The breakfast is served daily from 7:30 AM to 11:30 AM exclusively for guests. However, there is no specific mention of a continental breakfast as part of their meal plan; the focus is on breakfast classics rather than a continental breakfast specifically.
Q: Does the on-site restaurant at Park Lane New York offer vegetarian or vegan options?
A: Yes, the on-site dining options at Park Lane New York include vegetarian choices. For example, the rooftop lounge menu features vegetarian small bites such as Organic Watermelon Salad, Arancini with spicy chipotle aioli, Crispy Artichoke and Goat Cheese, and Crudité with Mediterranean dips like hummus, muhammara, and baba ghanoush. These items are marked as vegetarian and some are gluten-free as well. While specific vegan options are not explicitly listed, several vegetarian dishes could potentially be suitable for vegans depending on ingredients.
Q: Is a breakfast buffet included in the meal plan at Park Lane New York?
A: No, a breakfast buffet is not included. The breakfast at Park Lane New York is served at the rooftop lounge called Darling and features a menu with breakfast classics such as scrambled eggs, bacon, sausage, roasted potatoes, assorted breads and pastries, fruit plates, smoked salmon, yogurt with granola, cereals, cheese and charcuterie, along with unlimited mimosas and Bloody Marys. The breakfast experience is offered for two guests daily but is not described as a buffet.
Q: Is a hot breakfast available as part of the meal plan at Park Lane New York?
A: Yes, a hot breakfast is available as part of the meal plan at Park Lane New York. The breakfast menu at their rooftop lounge, Darling, includes hot items such as scrambled eggs, applewood smoked bacon, chicken apple sausage, and roasted potatoes, along with assorted breads, pastries, and other accompaniments. Unlimited mimosas and Bloody Marys are also offered. This breakfast experience is available exclusively to guests and served daily from 7:30am to 11:30am.
Q: Is breakfast included at the on-site restaurant at Park Lane New York?
A: Yes, breakfast is included at the on-site rooftop lounge called Darling, exclusively for guests. The breakfast offer includes classics such as scrambled eggs, applewood smoked bacon, chicken apple sausage, roasted potatoes, assorted breads and pastries, sliced fruit, seasonal berries, Alaskan smoked salmon, yogurt with homemade granola, assorted cereals, cheese and charcuterie, along with unlimited mimosas and Bloody Marys, coffees, and tea. This breakfast experience is available daily from 7:30 am to 11:30 am.
Q: Is the free breakfast at Park Lane New York available to all guests or only certain room types?
A: The free breakfast at Park Lane New York is an exclusive offer available only to guests, but it is not specified as limited to certain room types. The offer includes breakfast for two daily at the rooftop lounge, Darling, and is redeemable only there.
Q: Is the free breakfast at Park Lane New York served in the hotel restaurant or a dedicated area?
A: The free breakfast at Park Lane New York is served exclusively at the rooftop lounge called Darling, which offers sweeping unobstructed views of Central Park. It is not served in the main hotel restaurant but in this dedicated rooftop lounge area.
Q: Is the free breakfast buffet-style at Park Lane New York?
A: No, the free breakfast at Park Lane New York is not buffet-style. It is served at the rooftop lounge called Darling and includes breakfast classics along with unlimited Bloody Marys and mimosas. The breakfast experience is redeemable only at Darling and is available daily from 7:30am to 11:30am for two guests.
Q: What are the operating hours of the on-site restaurant at Park Lane New York?
A: The on-site restaurant Rose Lane at Park Lane New York is open daily for breakfast from 6:00 AM to 11:30 AM. Lunch, evening bites, and cocktails & bar services are temporarily closed. Additionally, Calvert’s restaurant is open daily for breakfast from 6:00 AM to 11:30 AM and for dinner from 5:00 PM to 12:00 AM. In-Room Dining is available 24 hours a day.
Q: What items are included in the free breakfast at Park Lane New York?
A: The free breakfast at Park Lane New York includes scrambled eggs, applewood smoked bacon and chicken apple sausage, roasted potatoes, assorted breads and pastries, sliced fruit plate with assorted seasonal berries, Alaskan smoked salmon, yogurt and homemade granola, assorted cereals, cheese and charcuterie, unlimited mimosas and Bloody Marys, as well as coffees and tea.
Q: What type of cuisine is offered at the on-site restaurant at Park Lane New York?
A: The on-site restaurant at Park Lane New York offers a Mediterranean-inspired menu at Rose Lane and inventive, reimagined flavors of Central Park South at Calvert’s. The cuisine blends warm, rich, and playful elements with curated classics and a focus on fresh, elegant dining experiences.
Golf
Guest Parking
Q: Do I need to reserve a parking spot in advance at Park Lane New York?
A: There is no specific mention that reserving a parking spot in advance is required at Park Lane New York. The hotel offers valet parking at a rate of $75 per night for standard vehicles and $85 for oversize vehicles, located at their 58th Street entrance, but no advance reservation requirement is indicated.
Q: Does Park Lane New York have a gated entrance for guest self-parking?
A: Park Lane New York does not offer self-parking options for guests. They provide valet parking service only, with no mention of a gated entrance for self-parking.
Q: Does Park Lane New York have on-site parking?
A: Yes, Park Lane New York offers valet parking located at their 58th Street entrance. The valet parking service is available for standard and oversize vehicles, with rates of $67 to $77 per night depending on vehicle size. However, this service does not include in and out privileges or self-parking options.
Q: Does Park Lane New York have van-accessible parking in the self-parking facility?
A: Park Lane New York offers accessible parking through valet service only. There is no mention of a self-parking facility or van-accessible parking in a self-parking area.
Q: Does Park Lane New York offer free parking for guests?
A: No, Park Lane New York does not offer free parking for guests. Valet parking is available at a rate of $67 per night for standard vehicles and $77 per night for oversize vehicles. This service does not include in and out privileges or a self-parking option.
Q: Does Park Lane New York offer on-site accessible, self-parking?
A: Park Lane New York offers accessible parking, but it is valet only. There is no mention of on-site accessible self-parking availability.
Q: Does Park Lane New York offer parking?
A: Yes, Park Lane New York offers valet parking service. The valet parking is located at the 58th Street entrance and costs $67 per night for standard vehicles and $77 per night for oversize vehicles. This service does not include in and out privileges or self-parking options.
Q: Does Park Lane New York offer valet parking?
A: Yes, Park Lane New York offers valet parking. It is located at their 58th Street entrance. The valet parking rate is $67 per night for standard vehicles and $77 per night for oversize vehicles. However, this service does not include in and out privileges nor a self-parking option.
Q: Does Park Lane New York provide free parking for guests with electric vehicles?
A: Park Lane New York does not provide free parking for guests with electric vehicles. Valet parking is available at a rate of $75 per night for standard vehicles and $85 per night for oversize vehicles, and it does not include in and out privileges or self-parking options. There is no mention of complimentary or free parking specifically for electric vehicles.
Q: Does Park Lane New York provide long-term parking?
A: Park Lane New York offers valet parking for the duration of your stay, allowing overnight parking while you are a guest. However, the valet parking service does not include in and out privileges or self-parking options. The rates are charged per night, with $75 for standard vehicles and $85 for oversize vehicles. There is no specific mention of a separate long-term parking service beyond the overnight valet parking available during a guest's stay.
Q: Does the Park Lane New York offer RV parking?
A: Park Lane New York offers valet parking for standard and oversize vehicles, with rates of $67 to $77 per night depending on size. However, there is no mention of specific accommodations or services for RV parking. Additionally, valet parking does not include in and out privileges or self-parking options. Therefore, RV parking is not explicitly offered.
Q: Is free parking available for guests staying at Park Lane New York during peak seasons or holidays?
A: No, free parking is not available for guests staying at Park Lane New York during peak seasons or holidays. The hotel offers valet parking service at a nightly rate of $67 for standard vehicles and $77 for oversize vehicles, with no mention of complimentary parking during any season or holidays.
Q: Is parking available for oversized vehicles at Park Lane New York?
A: Yes, parking is available for oversized vehicles at Park Lane New York through their valet parking service. The rate for oversized vehicles is $85 per night. However, valet parking does not include in and out privileges nor self-parking options. The valet parking entrance is located on 58th Street.
Q: Is the free parking at Park Lane New York valet or self-parking?
A: Park Lane New York does not offer free parking. They provide valet parking only, with rates of $67 per night for standard vehicles and $77 per night for oversize vehicles. This valet service does not include in and out privileges nor a self-parking option.
Q: Is there a limit on the number of vehicles that can park for free at Park Lane New York?
A: There is no mention of any free parking or a limit on the number of vehicles that can park for free at Park Lane New York. The hotel offers valet parking service at a nightly rate ($67 for standard vehicles and $77 for oversize vehicles), and there is no indication of complimentary parking or free vehicle limits.
Q: Is valet parking available at Park Lane New York?
A: Yes, valet parking is available at Park Lane New York. It is located at the 58th Street entrance. The rate is $75 per night for standard vehicles and $85 per night for oversize vehicles. However, valet parking does not include in and out privileges nor a self-parking option.
Q: What are the charges for parking at Park Lane New York?
A: The valet parking rate at Park Lane New York is $75 per night for standard vehicles and $85 per night for oversize vehicles. This service does not include in and out privileges or self-parking options.
Pet Policies
Q: Are pets allowed in at Park Lane New York?
A: Yes, pets are allowed at Park Lane New York. The hotel is pet-friendly and permits a maximum of two pets per guest room. Pets must weigh under 40 pounds, and cats are not accepted. A one-time, non-refundable pet hosting fee of $250 per stay is charged. Guests must sign a pet waiver upon arrival and follow specific rules such as keeping pets leashed outside the guestroom, not leaving pets unattended, and not allowing pets to loiter in public areas like food preparation or fitness center spaces. Additional fees may apply if pets cause disturbances or damage. Service animals are also welcome at the hotel.
Q: Are service animals allowed at Park Lane New York?
A: Yes, service animals are welcome at Park Lane New York.
Q: Are there any size restrictions for pets at Park Lane New York?
A: Yes, pets must be under 40 pounds to stay at Park Lane New York.
Q: Can I leave my pet unattended in the room at Park Lane New York?
A: No, you cannot leave your pet unattended in the room at Park Lane New York. Pets must never be left alone, and you must be present to receive housekeeping service, with your pet on a leash during these times. If your pet is left unattended, housekeeping service will not be provided.
Q: Does Park Lane New York charge an additional fee for pets?
A: No, Park Lane New York does not charge an additional fee for pets.
Q: Does Park Lane New York have any restrictions on the number of pets allowed per room?
A: Yes, Park Lane New York allows a maximum of 2 pets per guest room.
Q: Is Park Lane New York pet-friendly?
A: Yes, Park Lane New York is a pet-friendly hotel. They allow a maximum of two pets per stay, with a one-time, non-refundable pet hosting fee of $250. Pets must be under 40 pounds, and cats are not accepted. Guests are required to sign a pet waiver upon arrival and must keep their pets leashed outside the guestroom. Pets cannot loiter in public areas such as where food is prepared or consumed and the fitness center. Pets must never be left unattended, and guests must be present during housekeeping service with pets on a leash. Additional fees may apply for disturbances caused by pets. Service animals are also welcome at the hotel.
Q: Is there a pet weight restriction at Park Lane New York?
A: Yes, pets must be under 40 pounds to stay at Park Lane New York.
Q: What is the limit for pet weight at Park Lane New York?
A: The pet weight limit at Park Lane New York is under 40 pounds.
Q: What is the pet policy at Park Lane New York?
A: Park Lane New York is a pet-friendly hotel that allows a maximum of two pets per guest. Pets must weigh under 40 pounds, and cats are not accepted. A one-time, non-refundable pet hosting fee of $250 per stay is charged upon check-in. Guests must sign a pet waiver form upon arrival and are responsible for any physical damage caused by their pets. Pets must always be leashed when outside the guestroom, never left unattended, and are prohibited from loitering in public areas such as food preparation or consumption areas and the fitness center. Housekeeping service will only be provided if the guest is present and the pet is on a leash. If a pet causes guest complaints, an additional $500 disturbance fee per occurrence may be charged after the hotel contacts the guest. The hotel also welcomes service animals.
Tennis
Attractions
Q: What are some popular attractions near Park Lane New York?
A: Popular attractions near Park Lane New York include Central Park, which is directly across the street offering 843 acres of green space and running trails. Additionally, Midtown Manhattan's iconic landmarks are easily accessible, such as the Empire State Building, Times Square, Rockefeller Center, and the High Line elevated park. Other notable nearby sites include Bryant Park, the New York Public Library, Grand Central Terminal, and Hudson Yards. These attractions provide a mix of historic, cultural, and scenic experiences within walking distance or a short transit ride from the hotel.
Reception And Guest Services
Coffee Shops, Bars & Lounges
Q: How many food & beverage outlets are there at Park Lane New York?
A: There are three food and beverage outlets at Park Lane New York: Calvert’s, Rose Lane, and the Darling Rooftop Lounge.
Q: How many lounges/bars are there at Park Lane New York?
A: Park Lane New York has two lounges/bars: the Darling Rooftop Lounge and a Parisian art nouveau-inspired lounge space on the 47th floor. However, note that the Darling Rooftop Lounge is temporarily closed for evening service.
Q: Is there a coffee shop at Park Lane New York?
A: Yes, Park Lane New York offers a charming Parisian art nouveau-inspired lounge that is bright and fresh, with cozy corners perfect for morning coffee. This space provides an inviting atmosphere for enjoying coffee, among other dining options.
Hotel & Lobby Facilities
Q: Are there shops and services at Park Lane New York?
A: Park Lane New York offers a range of services including multilingual concierge assistance for transportation, dining reservations, theatre tickets, and spa appointments. While the hotel does not have an on-site spa, there are spa options within walking distance, and the concierge can help arrange appointments. The hotel provides valet parking services but does not offer self-parking. Additionally, there are amenities such as a fitness center with Peloton bikes, treadmills, elliptical machines, free weights, and a Lululemon MIRROR. For package handling, there are specified fees and a delivery address. The hotel also offers in-room dining and evening dining at Calvert’s. However, there is no specific mention of retail shops within the hotel premises.
Q: Can the concierge at Park Lane New York assist with booking local tours or attractions?
A: Yes, the concierge at Park Lane New York can assist with booking local tours and attractions as part of their services, which include answering questions and helping with various requests such as transportation, dining reservations, theatre tickets, and spa appointments.
Q: Can the concierge at Park Lane New York help with restaurant reservations?
A: Yes, the concierge at Park Lane New York can assist with restaurant reservations.
Q: Can the concierge at Park Lane New York help with special requests like flowers or gifts?
A: Yes, the concierge at Park Lane New York can assist with special requests such as arranging amenity deliveries for occasions like weddings, anniversaries, engagements, and birthdays. They also provide recommendations for music, floral, and entertainment partners to support event planning and celebrations.
Q: Does Park Lane New York have a casino on-site?
A: Park Lane New York does not have a casino on-site.
Q: Does Park Lane New York have a sportsbook or betting lounge?
A: Park Lane New York does not have a sportsbook or betting lounge. The hotel features dining options such as Calvert’s restaurant, a rooftop lounge with Manhattan skyline views, and a Parisian art nouveau-inspired daytime lounge, as well as event spaces for meetings, celebrations, and weddings, but there is no mention of any sportsbook or betting facilities.
Q: Does Park Lane New York offer casino promotions or special gaming events?
A: Park Lane New York does not offer casino promotions or special gaming events. Their focus is on dining experiences, event spaces for meetings, celebrations, and weddings, as well as special offers related to stays and private event bookings.
Q: Does Park Lane New York offer non-smoking public areas?
A: Yes, Park Lane New York is a 100% non-smoking hotel, which means all public areas are non-smoking. Smoking tobacco, pipes, vapes, e-cigarettes, and marijuana are strictly prohibited within the hotel, including public spaces.
Q: Does Park Lane New York offer on-site laundry services for guests?
A: Yes, Park Lane New York offers laundry and dry cleaning services for guests.
Q: Does the concierge at Park Lane New York arrange transportation services?
A: Yes, the concierge at Park Lane New York arranges transportation services, including Town Car rides to and from major airports such as JFK, LaGuardia, Newark, and private airfields like Teterboro. They can also schedule airport pick-up services at a premium rate.
Q: Does the concierge at Park Lane New York provide city maps and recommendations?
A: Yes, the concierge at Park Lane New York offers assistance with various guest requests, which typically includes providing city maps and recommendations to enhance your stay. You can contact the multilingual concierge for help with transportation, dining reservations, theatre tickets, spa appointments, and likely local guidance as well.
Q: Is smoking allowed at Park Lane New York?
A: Smoking is not allowed at Park Lane New York. The hotel is 100% non-smoking, and any violation will result in a $500 deep cleaning fee per night. Guests found smoking during their stay may be asked to leave the hotel room without a refund. The hotel uses privacy-compliant smoking detection sensors in rooms to monitor compliance, and tampering with these sensors is strictly prohibited. Smoking of tobacco, pipes, vapes, e-cigarettes, and marijuana is strictly forbidden within the hotel.
Q: Is there a florist available on-site or nearby at Park Lane New York?
A: Park Lane New York offers recommendations for music, floral, and entertainment partners as part of their event services. While there is no direct mention of an on-site florist, the hotel’s dedicated event management team can assist with floral arrangements through their recommended partners.
Q: Is there an extra charge for concierge assistance at Park Lane New York?
A: There is no extra charge mentioned for concierge assistance at Park Lane New York. The multilingual Concierge is available to assist guests with various services such as transportation, dining reservations, theatre tickets, and spa appointments.
Q: Which amenities does Park Lane New York offer?
A: Park Lane New York offers a wide range of amenities to ensure a luxurious and comfortable stay. These include Bellino Fine Linens, Jo Loves Bathroom Amenities, plush slippers and robes, Samsung LED TVs with screencasting capabilities, sitting areas and/or desks, 24-hour in-room dining with beverage coolers, garment steamers, hair dryers, laundry and dry cleaning services, a fitness center equipped with Peloton bikes, treadmills, elliptical machines, free weights, and Lululemon MIRROR, Les Clefs D’or concierge service, designer bathrooms with features like walk-in showers or freestanding oval tubs, rainy day umbrellas, in-room safes, a business center, and valet parking. The hotel is also pet friendly, welcoming four-legged guests. Additionally, guests can enjoy exclusive perks such as the Caviar Hotline for in-room indulgences. Dining options include 24-hour in-room dining and dinner at Calverts, while the rooftop lounge offers breakfast and curated cocktails with sweeping Manhattan skyline views.
Credit Card Options
Guest Room Internet Access
Q: Can I connect multiple devices to the free internet at Park Lane New York?
A: At Park Lane New York, the mandatory destination fee includes secure high-speed wireless internet (Wi-Fi) access for up to six devices. So yes, you can connect multiple devices—up to six—to the internet during your stay.
Q: Do I need to log in or use a special code to access the free internet at Park Lane New York?
A: To access the free internet at Park Lane New York, connect to the "Park Lane Guest" Wi-Fi network and enter your room number, last name on the reservation, and a valid email address.
Q: Do the guest rooms at Park Lane New York have wifi?
A: Yes, the guest rooms at Park Lane New York have Wi-Fi. Guests can connect to the "Park Lane Guest" network by entering their room number, last name on the reservation, and a valid email address.
Q: Does Park Lane New York offer free internet access for guests?
A: Park Lane New York provides secure high-speed wireless internet (Wi-Fi) for guests, which is included as part of a mandatory destination fee. This fee covers Wi-Fi access for up to six devices, along with other amenities. Therefore, while internet access is available to guests, it is not free but included in the mandatory destination fee.
Meeting Services / Packages
Q: Are staff available at Park Lane New York for manual work?
A: Yes, the hotel offers Les Clefs d’Or Concierge services, which indicates that staff are available to assist guests with various requests, including manual tasks such as handling packages and arranging amenities. Additionally, valet parking and laundry/dry cleaning services are provided, further demonstrating staff availability for manual work.
Q: Does Park Lane New York offer registration services for meeting/event services?
A: Park Lane New York provides dedicated event management and support teams to assist with meetings and events. To start planning an event or meeting, guests are encouraged to submit a request for information or contact the event specialists via the provided event contact email. This indicates that they offer a registration or inquiry process for meeting and event services.
Q: Is a decorator available for meeting/event services at Park Lane New York?
A: Yes, decorator services are available for meetings and events at Park Lane New York. They provide recommendations for music, floral, and entertainment partners as part of their event capabilities, ensuring support for event decoration and ambiance.
Q: Is an AV technician available for meeting/event services at Park Lane New York?
A: Yes, an AV technician is available as part of the meeting and event services at Park Lane New York. The venue offers 24-hour access to technology and office services, including virtual video conferencing, webcasting, and hybrid meetings, supported by a dedicated event management and support team.
Q: Is event lighting available at Park Lane New York?
A: Yes, event lighting is available at Park Lane New York as part of their comprehensive event capabilities, which include 24-hour access to technology and office services to support events.
Snow Skiing & Snowboarding
Q: Does Park Lane New York offer ski-in/ski-out access?
A: Park Lane New York does not offer ski-in/ski-out access.
Additional Meeting Equipment
Q: Are stack chairs available in the meeting room at Park Lane New York?
A: Yes, stack chairs are available in the meeting rooms at Park Lane New York.
Q: Are tables available in the meeting room(s) at Park Lane New York?
A: Yes, tables are available in the meeting rooms at Park Lane New York. The venues support various seating arrangements including banquet, classroom, conference, U-shape, and theater styles, which all involve the use of tables configured to suit the event type and capacity.
Fire Safety & Prevention
Q: Are there elevators at Park Lane New York?
A: Yes, Park Lane New York has accessible elevators with routes to the elevator from the public entrance, registration desk, and guest rooms.
Q: Are there visual alarms in guest rooms and suites at Park Lane New York?
A: Yes, guest rooms and suites at Park Lane New York are equipped with visual (strobe light) alarms.
Q: Are visual alarms available in public areas at Park Lane New York?
A: Yes, visual (strobe light) alarms are available in public areas at Park Lane New York.
Q: Do guest rooms and suites at Park Lane New York have audible alarms?
A: Yes, guest rooms and suites at Park Lane New York are equipped with audible alarms, including alarm clocks with bed shakers and alarm monitor receivers, as part of their accessibility features. Additionally, visual strobe light alarms are also available.
Q: Do public hallways at Park Lane New York have audible alarms?
A: Yes, public hallways at Park Lane New York have audible alarms, as the hotel features visual (strobe light) alarms and communication aids such as TTY/TDD kits and telephone amplifiers to assist guests with hearing impairments.
Q: Does Park Lane New York have visual alarms in public hallways?
A: Yes, Park Lane New York has visual (strobe light) alarms in public areas.
Sources: [1]
Hotel Category
Q: Is Park Lane New York considered a resort property?
A: Park Lane New York is not described as a resort property. It is a luxury hotel located at 36 Central Park South in New York City, offering elegant rooms and suites with city and park views, fine dining options, event spaces, and upscale amenities typical of an urban luxury hotel rather than a resort.
Accessibility and Guest Room Security
Q: Are accessible vanities available at Park Lane New York?
A: Yes, accessible vanities are available at Park Lane New York. The lavatory sinks in accessible rooms provide knee clearance of at least 30 inches wide, 32 inches tall, and 17 inches deep, with all under-sink plumbing wrapped for safety. Additionally, all wall-mounted accessories and equipment are positioned within 48 inches of the floor, and lavatory controls are accessible, ensuring usability for guests with disabilities.
Q: Are bathtub grab bars available for guest safety at Park Lane New York?
A: Yes, bathtub grab bars are available for guest safety at Park Lane New York.
Q: Are hearing accessible rooms and/or kits available at Park Lane New York?
A: Yes, hearing accessible kits and devices are available at Park Lane New York. The hotel provides TTY/TDD kits, telecommunication terminals, telephone amplifiers, alarm clocks with bed shakers, door knock alerts, ADA carrying cases, phone strobe flashers, and alarm monitor receivers in accessible guest rooms.
Q: Are mobility accessible rooms and/or kits available at Park Lane New York?
A: Yes, Park Lane New York offers mobility accessible rooms with features such as roll-in showers or tub showers with grab bars. These accessible rooms include options like Accessible Park Lane King, Accessible Park Lane Two Queen, Accessible City View One Bedroom Suite, and others. Additionally, assistive kits and devices are available, including TTY/TDD kits, telecommunication terminals, telephone amplifiers, alarm clocks with bed shakers, door knock alerts, ADA carrying cases, phone strobe flashers, and alarm monitor receivers to support guests with mobility and other accessibility needs. Service animals are also welcome.
Q: Are transfer showers available in guest rooms at Park Lane New York?
A: No, transfer showers are not mentioned as available in guest rooms at Park Lane New York. The accessible rooms offer either roll-in showers or tub showers with grab bars, but transfer showers are not listed among the options.
Q: Do the accessible rooms in Park Lane New York have doors that provide a 32-inch wide opening?
A: Yes, the accessible rooms at Park Lane New York have entrance doorways to the guest rooms that provide at least 32 inches of clear width.
Q: Do the pools at Park Lane New York offer have a self-operating lift?
A: No, the pools at Park Lane New York do not have a self-operating lift.
Q: Does Park Lane New York allow digital key access for all room types?
A: Yes, Park Lane New York provides digital key access using RFID with lever door locks for its accessible guest rooms, including accessible Two Queens and ADA-compliant suites.
Q: Does Park Lane New York have alarm clock telephone ringers?
A: Yes, Park Lane New York provides alarm clocks with bed shakers as part of their accessibility features in ADA-compliant rooms.
Q: Does Park Lane New York have an accessible registration desk?
A: No, the registration desk at Park Lane New York is not wheelchair accessible. The desk height is 50 inches, and it does not provide wheelchair access, although there is more than 60 inches of wheelchair maneuvering clearance around it. Guests who cannot access the registration desk will receive personal assistance.
Sources: [1]
Q: Does Park Lane New York have an wheel chair accessible route to the registration desk?
A: Yes, Park Lane New York provides an accessible route from the public entrance to the registration area with sufficient pathway width and wheelchair maneuvering clearance. However, the registration desk itself is not wheelchair accessible, but guests who cannot access the desk will receive personal assistance.
Sources: [1]
Q: Does Park Lane New York have deadbolts on guest room and suite doors?
A: No, the guest room and suite doors at Park Lane New York use RFID locks with levers, not deadbolts.
Q: Does Park Lane New York offer a toilet seat at wheelchair height for disabled guests?
A: Yes, Park Lane New York offers toilet seats for disabled guests that are between 16 and 19 inches above the floor, which is within the standard wheelchair-accessible height range. These toilets also have grab bars on the adjacent walls for additional support.
Q: Does Park Lane New York offer digital key access?
A: Yes, Park Lane New York offers digital key access using RFID with a lever for their accessible guest rooms.
Q: Does Park Lane New York offer lever handles on guest room doors?
A: Yes, Park Lane New York offers guest room doors with lever handles, specifically using RFID locks with lever handles.
Q: Does Park Lane New York offer room and suite access through an exterior corridor?
A: No, Park Lane New York does not offer room or suite access through an exterior corridor. The descriptions and amenities indicate interior access with features such as RFID door locks and detailed interior layouts, but there is no mention of exterior corridor access.
Q: Does Park Lane New York offer room and suite access through an interior corridor?
A: Yes, Park Lane New York offers room and suite access through interior corridors. The rooms and suites are connected internally, allowing guests to move between certain rooms and suites without going outside. Examples include connections between Panoramic Park View Two Queen and Panoramic Park View Studio and City View King, as well as City View King connecting to City View Two Queen, among others.
Q: Does Park Lane New York provide electronic room keys for guests?
A: Yes, Park Lane New York provides electronic room keys that use RFID technology with lever handles.
Q: Does Park Lane New York provide meeting space for guests?
A: Yes, Park Lane New York provides meeting spaces for guests. They offer several elegant and well-equipped venues suitable for meetings, celebrations, and gatherings. These include the Park Room, Empire Room, Rose Lane Terrace, and Darling rooftop, each with distinct features and capacities to accommodate various group sizes and event types. The hotel also supports meetings with amenities such as award-winning cuisine, customizable menus, virtual video conferencing, dedicated event management, and 24-hour access to technology and office services.
Q: Does the Park Lane New York, have roll-in shower available?
A: Yes, Park Lane New York offers rooms with ADA-compliant roll-in showers. These showers are available in various accessible room types, featuring wheelchair maneuvering clearance of 36 inches, accessible lavatory controls, and other ADA accommodations.
Q: How do I troubleshoot issues with my digital key at Park Lane New York?
A: To troubleshoot issues with your digital key at Park Lane New York, you should contact the hotel directly for assistance. You can reach out via phone at 212.371.4000 or email info@parklanenewyork.com. The hotel staff will be able to help resolve any problems with your digital key promptly.
Q: How long is my digital key valid after check-out at Park Lane New York?
A: The digital key remains valid for 24 hours after check-out at Park Lane New York.
Q: Is a physical key card still available if I use a digital key at Park Lane New York?
A: Yes, if you use a digital key at Park Lane New York, a physical key card is still available as an option.
Q: Is an adjustable-height hand-held shower wand available at Park Lane New York?
A: Yes, Park Lane New York provides a detachable hand-held spray unit in their accessible roll-in showers, which functions as an adjustable-height hand-held shower wand.
Q: Is there an accessible entrance to on-site fitness center at Park Lane New York?
A: Yes, the on-site fitness center at Park Lane New York has an accessible route from the public entrance and accessible rooms, making the exercise facilities accessible.
Sources: [1]
Q: Is there an accessible entrance to the on-site business center at Park Lane New York?
A: Yes, the on-site business center at Park Lane New York has an accessible route from the public entrance and accessible rooms, ensuring it is accessible to guests with disabilities.
Q: Is there an accessible main entrance to the Park Lane New York?
A: Yes, the Park Lane New York has an accessible main entrance. The entrance doors are 34 inches wide, with a pathway width and wheelchair maneuvering clearance greater than 60 inches. The distance from the parking area to the main entrance is 20 feet, and the accessible route from the public entrance to the registration area has a pathway width greater than 60 inches and wheelchair maneuvering clearance greater than 60 inches.
Sources: [1]
Q: Is there an accessible route to guest room at Park Lane New York?
A: Yes, there is an accessible route to guest rooms at Park Lane New York. The hotel provides accessible routes from the public entrance to the registration area and to accessible rooms. Additionally, there is an accessible route to the elevator from the public entrance, registration desk, and rooms, ensuring ease of access for guests with disabilities.
Workspace Amenities
Q: Do the rooms at Park Lane New York have desk chairs?
A: Yes, the rooms at Park Lane New York include sitting areas with desk chairs as part of their amenities.
Airport Information
Q: Does Park Lane New York offer a free airport shuttle?
A: No, Park Lane New York does not offer a complimentary airport shuttle. However, their Concierge can arrange a Town Car service for transportation to and from JFK, LaGuardia, Newark airports, or other private airfields at a premium rate.
Q: What transportation options are available from the airport to Park Lane New York?
A: Transportation options from the airport to Park Lane New York include arranging a Town Car service through the hotel's Concierge. This service can pick you up from JFK Airport and bring you directly to the hotel. The Airport Pick-up option is offered at a premium rate, and the driver will park the car and greet you with a name sign upon arrival. To schedule this service, you can contact the Concierge via email.
City Center
Q: What is the compass direction from Park Lane New York to the city center?
A: Park Lane New York is located at 36 Central Park South, on the southeastern edge of Central Park. The city center, often considered Midtown Manhattan, lies generally to the south and slightly east of this location. Therefore, the compass direction from Park Lane New York to the city center is roughly south-southeast.
Q: What is the nearest city center to Park Lane New York?
A: The nearest city center to Park Lane New York is Midtown Manhattan, specifically the area around Central Park South where the hotel is located at 36 Central Park South, New York, NY 10019. This location provides unparalleled access to Central Park and major midtown attractions.