Bedding, Cribs & Rollaways
Q: Is a traditional crib available at The Peninsula Tokyo in Tokyo, CH?
A: Yes, The Peninsula Tokyo provides traditional cribs (baby cots) for guests traveling with infants. Baby cots are available upon request at no additional charge for infants up to 24 months old, subject to availability, and are best arranged at the time of booking. The hotel is also highly family-friendly and is pleased to offer a range of infant amenities upon request, including baby bathtubs, bottle warmers, and high chairs, ensuring a comfortable and thoughtfully supported stay for families with young children.
Meeting Facilities
Q: Does The Peninsula Tokyo in Tokyo, CH have meeting facilities available for events?
A: Yes, The Peninsula Tokyo offers meeting facilities for events. The hotel provides a variety of venues, including the Grand Ballroom, Ginza Ballroom, and Sky Room, among others. These spaces are equipped with state-of-the-art audio-visual equipment and can accommodate different types of events, from intimate gatherings to large corporate functions. Additionally, the hotel offers event planning services and catering options to customize the experience for guests.
Audio-Visual Equipment
Q: Can I reserve audio-visual equipment at The Peninsula Tokyo in Tokyo, CH?
A: Yes. The Peninsula Tokyo offers a comprehensive range of audio-visual equipment for meetings and events. Available equipment includes projectors, screens, microphones, spotlights, cameras, and video conferencing systems. These services are provided upon request and subject to additional charges, depending on the technical requirements of the event. Complimentary high-speed wireless and wired Internet access is also available throughout the meeting and event spaces.
Additional Room Amenities
Q: Does The Peninsula Tokyo in Tokyo, CH have chromecast in guest rooms?
A: No, The Peninsula Tokyo does not have chromecast in its guest rooms or suites.
Core Information
Walk Policies
Q: Does The Peninsula Tokyo in Tokyo, CH have a walk-in policy for making phone calls home or for business?
A: The Peninsula Tokyo does not have a specific "walk-in" policy for phone calls, but it may, on a case to case basis, accommodate non-guests who need to make business or personal calls.
Golf
Q: Can guests at The Peninsula Tokyo in Tokyo, CH rent golf equipment on-site?
A: No, guests at The Peninsula Tokyo cannot rent golf equipment on-site.
Q: Does The Peninsula Tokyo in Tokyo, CH have an on-site golf course?
A: The Peninsula Tokyo does not have an on-site golf course.
Q: Does The Peninsula Tokyo in Tokyo, CH offer a driving range or practice facilities?
A: The Peninsula Tokyo does not offer a driving range or practice facilities.
Q: Does The Peninsula Tokyo in Tokyo, CH offer golf lessons or clinics?
A: No, The Peninsula Tokyo does not offer golf lessons or clinics.
Q: What are the hours of operation for the golf course at The Peninsula Tokyo in Tokyo, CH?
A: The Peninsula Tokyo does not have a golf course.
Guest Parking
Q: Does The Peninsula Tokyo in Tokyo, CH offer valet parking?
A: Yes, The Peninsula Tokyo offers valet parking.
Pet Policies
Q: Are pets allowed in at The Peninsula Tokyo in Tokyo, CH?
A: Yes, pets are allowed at The Peninsula Tokyo. The hotel offers a special program for dogs, allowing one dog per room with a maximum weight of 15kg. There are various amenities and services available for pets, including a comfortable bed, dog bowl, dog-friendly menu, and complimentary dog walking services.
Tennis
Q: Are there tennis courts at The Peninsula Tokyo in Tokyo, CH?
A: There are no tennis courts at The Peninsula Tokyo. Instead of outdoor sports fields, the hotel hosts indoor wellness facilities such as a 20-meter indoor heated swimming pool; a fitness center and gym with modern cardio and weight-training equipment; and the award-winning The Peninsula Spa offering various treatments and saunas. If you are looking to play tennis while staying there, you would typically need to visit a public park or a private sports club. The nearest major public courts are usually found at Hibiya Park (just across the street). The hotel concierge can assist in finding the nearest available court or club.
Q: How many tennis courts are there at The Peninsula Tokyo in Tokyo, CH?
A: There are no tennis courts at The Peninsula Tokyo. Instead of outdoor sports fields, the hotel hosts indoor wellness facilities such as a 20-meter indoor heated swimming pool; a fitness center and gym with modern cardio and weight-training equipment; and the award-winning The Peninsula Spa offering various treatments and saunas. If you are looking to play tennis while staying there, you would typically need to visit a public park or a private sports club. The nearest major public courts are usually found at Hibiya Park (just across the street). The hotel concierge can assist in finding the nearest available court or club.
General
Room-Type
Q: How many room types does The Peninsula Tokyo have?
A: The Peninsula Tokyo offers 13 different room types: The Marunouchi Suite, The Hibiya Suite, The Peninsula Suite, Grand Premier Suite, Deluxe Suite, Grand Premier Garden Room, Deluxe Room, Premier Room, Premier Corner Room, Grand Premier Park Room, Executive Suite, Connecting Deluxe Suite, and Superior Room.
Q: What are the room types at The Peninsula Tokyo?
A: The Peninsula Tokyo offers a variety of elegant accommodations, including: * Superior Room * Deluxe Room * Premier Room * Premier Corner Room * Grand Premier Garden Room * Grand Premier Park Room * Executive Suite * Deluxe Suite * Grand Premier Suite * Connecting Deluxe Suite * The Marunouchi Suite * The Hibiya Suite * The Peninsula Suite
Fire Safety & Prevention
Q: Does The Peninsula Tokyo in Tokyo, CH have visual alarms in public hallways?
A: The public hallways at The Peninsula Tokyo are not equipped with visual alarms.
Accessibility and Guest Room Security
Q: Does The Peninsula Tokyo in Tokyo, CH allow digital key access for all room types?
A: Digital key access is currently not available at The Peninsula Tokyo, though the hotel may offer this feature in the future.
Location
Q: Are there bike paths near The Peninsula Tokyo?
A: Yes, there are bike paths near The Peninsula Tokyo. You can begin a bike ride on the outskirts of the Imperial Palace in Chiyoda-ku, which features a scenic 5km loop. Additionally, main boulevards in Ginza, which is steps from the hotel, are closed to traffic on weekends, providing easy access for cycling.
Q: Are there mountain or nature views at The Peninsula Tokyo?
A: The Peninsula Tokyo offers sweeping views of the Imperial Palace, Imperial Palace Gardens, Hibiya Park, and the Tokyo city skyline.
Q: Does The Peninsula Tokyo in Tokyo, CH offer a free airport shuttle?
A: No, The Peninsula Tokyo does not offer a complimentary airport shuttle. However, the hotel provides several paid transportation options to and from Narita International Airport (NRT) and Haneda Airport (HND), allowing guests to choose the level of comfort and convenience they prefer.
Q: Does The Peninsula Tokyo overlook the city skyline?
A: Yes, The Peninsula Tokyo offers sweeping city views and overlooks the Tokyo city skyline. The Grand Premier Suite, located on the hotel’s highest floors, boasts 180-degree views of the Tokyo city skyline, and guest rooms are framed by sweeping views of the Imperial Palace Gardens and Tokyo skyline.
Q: How far is The Peninsula Tokyo in Tokyo, CH from the nearest airport?
A: The Peninsula Tokyo is located in Tokyo, Japan. The nearest airport is Haneda Airport (HND), approximately 20 kilometers (12 miles) away, with a driving time of about 30 minutes under normal traffic conditions. Alternatively, Narita International Airport (NRT) is about 70 kilometers (43 miles) from the hotel, with a driving time of approximately 60 to 90 minutes.
Q: How many parks, schools, or family-oriented attractions are within walking distance of The Peninsula Tokyo?
A: The Peninsula Tokyo has three parks or family-oriented attractions within walking distance: The Imperial Palace (with its large park area), Nezu Shrine, and Hibiya Park.
Q: Is the area around The Peninsula Tokyo upscale or budget-friendly?
A: The Peninsula Tokyo is superbly located in the heart of Marunouchi, overlooking the Imperial Palace and steps from Ginza. The hotel itself offers a captivating blend of Japanese tradition and modernity, with sophisticated facilities and exceptional dining, blending contemporary luxury with refined Japanese hospitality. This description suggests that the surrounding area is upscale.
Q: Is The Peninsula Tokyo close to shopping areas?
A: Yes, The Peninsula Tokyo is conveniently located near shopping areas. The hotel is "steps from Ginza," a prominent shopping district. Additionally, Shibuya Crossing, known for its shopping, is just a short taxi or train ride away. The hotel's "Keys to the City" program also highlights shopping experiences, and the "What to Do Between Business Meetings in Tokyo" guide mentions several shopping destinations like Hankyu Men’s, Shosaikan, and G.Itoya.
Q: Is The Peninsula Tokyo in a scenic area?
A: Yes, The Peninsula Tokyo is located in a scenic area. It is superbly located in the heart of Marunouchi, overlooking the Imperial Palace and steps from Ginza. Many rooms and facilities offer sweeping city views, including views of Hibiya Park, the Imperial Palace Gardens, and the Tokyo skyline.
Q: Is The Peninsula Tokyo in or near an area with nightlife ?
A: The Peninsula Tokyo is located in the heart of Marunouchi and steps from Ginza. The hotel's "Keys to the City" program provides guests with insider access to "only-in-Tokyo" experiences, including nightlife.
Q: Is The Peninsula Tokyo near parks or green spaces?
A: Yes, The Peninsula Tokyo is superbly located overlooking the Imperial Palace and offers sweeping views of Hibiya Park and the Imperial Palace Gardens. Some guest rooms and suites, such as the Grand Premier Suite, boast 180-degree views of Hibiya Park and the Imperial Palace Gardens. The Hei Fung Terrace restaurant also reiterates the hotel's proximity to the Imperial Gardens.
Q: Is The Peninsula Tokyo near popular restaurants?
A: The Peninsula Tokyo is superbly located in the heart of Marunouchi, steps from Ginza, an area known for its dining. The hotel itself also offers exceptional dining experiences.
Q: Is The Peninsula Tokyo well located for sightseeing?
A: Yes, The Peninsula Tokyo is superbly located for sightseeing. It is in the heart of Marunouchi, overlooking the Imperial Palace and steps from Ginza. The Imperial Palace is located directly opposite the hotel, and Shibuya Crossing is just a short taxi or train ride away. Nezu Shrine is also located just north of the hotel.
Q: Is The Peninsula Tokyo within walking distance of major attractions?
A: The Peninsula Tokyo is conveniently located opposite The Imperial Palace and steps from Ginza, making these major attractions within walking distance.
Q: Is the property secluded or centrally located at The Peninsula Tokyo?
A: The Peninsula Tokyo is superbly located in the heart of Marunouchi, overlooking the Imperial Palace and steps from Ginza.
Q: Is this location convenient for business travel at The Peninsula Tokyo?
A: The Peninsula Tokyo is superbly located in the heart of Marunouchi, overlooking the Imperial Palace and steps from Ginza. Its spacious suites are described as perfect for both business and leisure travelers, offering a modern residential ambiance. The hotel also provides a fleet of luxury vehicles for travel throughout the city, which can be beneficial for business guests.
Q: What attractions are within a 30-minute travel radius of The Peninsula Tokyo?
A: The Peninsula Tokyo is conveniently located near several attractions. The Imperial Palace is located directly opposite the hotel, and Ginza is just steps away. Shibuya Crossing is a short taxi or train ride from the hotel, and Nezu Shrine is tucked away just north of The Peninsula Tokyo.
Q: What attractions are within walking distance at The Peninsula Tokyo?
A: The Imperial Palace is located opposite The Peninsula Tokyo, and Ginza is just steps away.
Q: What is the distance of the city center from The Peninsula Tokyo in Tokyo, CH?
A: The Peninsula Tokyo is essentially in Tokyo’s city center.
Q: What is the nearest city center to The Peninsula Tokyo in Tokyo, CH?
A: The Peninsula Tokyo is located in the Marunouchi district, which is near the city center of Tokyo, Japan.
Q: What transportation options are available from the airport to The Peninsula Tokyo in Tokyo, CH?
A: The Peninsula Tokyo is ideally located in the Hibiya/Yurakucho district, one of Tokyo’s most central and accessible areas. Whether arriving from Haneda Airport (HND) or Narita International Airport (NRT), guests have a variety of convenient transportation options. Subway Access: The Peninsula Tokyo enjoys direct underground access from Hibiya Station (Exit A7), serving the Hibiya, Chiyoda, and Toei Mita lines, offering exceptional convenience for guests traveling by subway. For the most refined arrival: Hotel transportation service For convenience with luggage: Airport Limousine Bus
City Center
Conference/Meeting Facilities
Q: Are film projectors with screens available at The Peninsula Tokyo in Tokyo, CH?
A: Yes. The Peninsula Tokyo offers projection equipment and screens for meetings and events. The hotel’s meeting and event facilities are equipped with screens in various sizes and projectors, which are available upon request and subject to additional charges as part of its audio-visual services.
Q: Are meeting facilities at The Peninsula Tokyo in Tokyo, CH available for booking by non-guests?
A: Yes, meeting facilities at The Peninsula Tokyo are available for booking by non-guests. The hotel offers a range of venues and services for meetings and events, which can be utilized by both guests and non-guests.
Q: Are microphones available at The Peninsula Tokyo in Tokyo, CH?
A: Yes, The Peninsula Tokyo provides a comprehensive range of microphones and audiovisual equipment for meetings and events. As a five-star luxury hotel with extensive meeting and banquet facilities, the hotel offers professional AV support through its in-house technical team. All equipment is available upon request and subject to additional charges. Microphone Options Available: ・Wireless handheld microphones — ideal for presentations and Q&A sessions ・Wireless lavalier (lapel) microphones — suitable for speakers who require freedom of movement ・Wired microphones — commonly used at podiums or for panel discussions ・Tabletop microphones — typically arranged for board meetings or U-shaped conference layouts
Q: Are security guards available for meeting/event services at The Peninsula Tokyo in Tokyo, CH?
A: Yes, security guards are available for meeting/event services at The Peninsula Tokyo in Tokyo, CH.
Q: Are stack chairs available in the meeting room at The Peninsula Tokyo in Tokyo, CH?
A: Yes, stackable chairs are available in the meeting rooms and event spaces at The Peninsula Tokyo. The Peninsula Tokyo hosts a wide variety of events, ranging from corporate meetings to large banquets and weddings. To accommodate different room configurations—such as theatre-style, classroom, U-shape, and banquet rounds—the hotel uses versatile furniture, including stackable chairs. This enables the event team to efficiently set up, reconfigure, and store seating according to the specific requirements of each event.
Q: Are staff available at The Peninsula Tokyo in Tokyo, CH for manual work?
A: Staff support for manual work at The Peninsula Tokyo is available depending on the request. The hotel’s banquet service team may be able to assist with or support manual tasks, subject to the nature of the request and availability.
Q: Are tables available in the meeting room(s) at The Peninsula Tokyo in Tokyo, CH?
A: Yes, the meeting rooms at The Peninsula Tokyo are equipped with tables. A variety of table types and layouts can be arranged upon request, depending on the meeting format and event requirements.
Q: Are TVs available at The Peninsula Tokyo in Tokyo, CH?
A: Yes, televisions are available in all guest rooms and suites at The Peninsula Tokyo. The Peninsula Tokyo provides high-end in-room entertainment systems, designed for comfort and convenience: ・Main Living Area: Each room features a large flat-screen TV (46HD). ・Bathroom TVs: All rooms include a built-in television in the bathroom, allowing guests to watch while soaking in the tub. These TVs are controlled via a waterproof remote or wall panel. This setup ensures guests can enjoy both entertainment and convenience from the comfort of their room.
Q: Are video cameras available at The Peninsula Tokyo in Tokyo, CH?
A: Yes, video cameras are available at The Peninsula Tokyo and can be arranged upon request, subject to additional charges and availability. The hotel also offers a comprehensive range of audio-visual equipment to support meetings and events. Available equipment includes: projectors, screens, microphones, spotlights, cameras, and video conferencing systems. These services are available upon request and may incur additional charges depending on the technical requirements of your event. Complimentary high-speed wireless and wired Internet access is provided throughout all meeting and event spaces. For further details, please contact the hotel directly: Tel: +81 3 6270 2510 E-mail: eventptk@peninsula.com
Q: Are wall charts available at The Peninsula Tokyo in Tokyo, CH?
A: Wall charts are available at The Peninsula Tokyo in Tokyo, CH.
Q: Are whiteboards available in the meeting rooms at The Peninsula Tokyo in Tokyo, CH ?
A: Whiteboards are available in the meeting rooms at The Peninsula Tokyo, provided on a chargeable basis. The hotel also offers a comprehensive range of audio-visual equipment to support meetings and events. Available equipment includes: projectors, screens, microphones, spotlights, cameras, and video conferencing systems. These services are available upon request and may incur additional charges depending on the technical requirements of your event. Complimentary high-speed wireless and wired Internet access is provided throughout all meeting and event spaces. For further details, please contact the hotel directly: Tel: +81 3 6270 2510 E-mail: eventptk@peninsula.com
Q: Can I arrange for additional meeting supplies or equipment at The Peninsula Tokyo in Tokyo, CH?
A: Yes, at The Peninsula Tokyo, you can arrange for additional meeting supplies or equipment. While some items like writing pads, pens, mints, podium, and easels are complimentary, other items such as flip charts, whiteboards, laser pointers, wired and wireless microphones, and telephone conference systems are available for an additional charge.
Q: Can I book meeting rooms at The Peninsula Tokyo in Tokyo, CH for a half-day event?
A: Yes, you can book meeting rooms at The Peninsula Tokyo for a half-day event. The hotel offers a variety of meeting spaces and flexible options to accommodate different types of events, including intimate gatherings, corporate meetings, and private events.
Q: Does The Peninsula Tokyo in Tokyo, CH offer audio-visual equipment?
A: Yes. The Peninsula Tokyo offers a comprehensive range of audio-visual equipment for meetings and events. Available equipment includes projectors, screens, microphones, spotlights, cameras, and video conferencing systems. These services are provided upon request and subject to additional charges, depending on the technical requirements of the event. Complimentary high-speed wireless and wired Internet access is also available throughout the meeting and event spaces.
Q: Does The Peninsula Tokyo in Tokyo, CH offer meeting rooms or conference facilities?
A: Yes, The Peninsula Tokyo offers meeting rooms and conference facilities for an additional charge. The hotel provides a variety of venues, including The Grand Ballroom, The Ginza Ballroom, and The Sky Room, The Seven Seas Pacific Aviation Lounge, each with different capacities and features. Additionally, they offer a range of meeting amenities and audio-visual equipment to support business and social events. ・Grand Ballroom: 291 sq m (3,134 sq ft), up to 304 guests in theatre-style seating ・Ginza Ballroom: 167 sq m (1,798 sq ft), up to 165 guests (theatre-style) ・The Sky Room: 125 sq m (1,335 sq ft), up to 100 guests (theatre-style) ・The Aviation Lounge: 140 sq m (1,504 sq ft), up to 40 guests (reception) These venues support a variety of layouts, including theatre, classroom, banquet, and U-shape configurations, and are equipped with state-of-the-art audiovisual technology, professional business services, and tailored catering options from the hotel’s restaurants. Conveniently located in Marunouchi, near Hibiya Park and the Imperial Palace, The Peninsula Tokyo is ideal for high-level meetings, conferences, and special events. Dedicated event consultants are available to assist with planning and technical requirements.
Q: Does The Peninsula Tokyo in Tokyo, CH offer registration services for meeting/event services?
A: No. Registration services are not provided directly by The Peninsula Tokyo in Tokyo, CH; organizers are responsible for arranging these independently as needed.
Q: Does The Peninsula Tokyo in Tokyo, CH provide catering services for meetings or events?
A: Yes, The Peninsula Tokyo provides catering services for meetings and events. Their award-winning culinary team can create bespoke menus, offering a range of cuisines from fine French fare to traditional Cantonese banquets and modern delights.
Q: How many meeting rooms are available at The Peninsula Tokyo in Tokyo, CH?
A: The Peninsula Tokyo offers several meeting rooms, including The Grand Ballroom, The Ginza Ballroom, The Sky Room, and The Seven Seas Pacific Aviation Lounge.
Q: Is a carpenter available for meeting/event services at The Peninsula Tokyo in Tokyo, CH?
A: The Peninsula Tokyo does not have a dedicated carpenter available for meeting or event services. The hotel’s engineering team may be able to assist with simple, minor adjustments, depending on the request. For more specialized carpentry needs, guests may arrange an external contractor if necessary.
Q: Is a decorator available for meeting/event services at The Peninsula Tokyo in Tokyo, CH?
A: A dedicated decorator is not available on-site at The Peninsula Tokyo. However, in-house floral arrangements through Life Deco can be arranged for meetings and events upon request, subject to availability and additional charges.
Q: Is a locksmith available for meeting/event services at The Peninsula Tokyo in Tokyo, CH?
A: Yes, locksmith-related assistance is available at The Peninsula Tokyo if required. The hotel’s engineering and security teams can assist with access-related matters, such as issuing additional room keys or providing support involving master key access, as necessary for meetings or events.
Q: Is a photographer available for meeting/event services at The Peninsula Tokyo in Tokyo, CH?
A: A dedicated in-house photographer is not available at The Peninsula Tokyo. However, the hotel can assist in arranging an external professional photographer through a trusted vendor, upon request.
Q: Is a podium lectern available in the meeting room at The Peninsula Tokyo in Tokyo, CH?
A: Yes, A podium can be provided complimentary as part of the standard meeting setup at The Peninsula Tokyo. Additionally, they offer a range of venues, meeting amenities and audio-visual equipment to support business and social events. ・Grand Ballroom: 291 sq m (3,134 sq ft), up to 304 guests in theatre-style seating ・Ginza Ballroom: 167 sq m (1,798 sq ft), up to 165 guests (theatre-style) ・The Sky Room: 125 sq m (1,335 sq ft), up to 100 guests (theatre-style) ・The Aviation Lounge: 140 sq m (1,504 sq ft), up to 40 guests (reception) These venues support a variety of layouts, including theatre, classroom, banquet, and U-shape configurations, and are equipped with state-of-the-art audiovisual technology, professional business services, and tailored catering options. Conveniently located in Marunouchi, near Hibiya Park and the Imperial Palace, The Peninsula Tokyo is ideal for high-level meetings, conferences, and special events. Dedicated event consultants are available to assist with planning and technical requirements.
Q: Is an AV technician available for meeting/event services at The Peninsula Tokyo in Tokyo, CH?
A: Yes, an AV technician is available for meeting/event services at The Peninsula Tokyo in Tokyo, CH.
Q: Is an electrician available for meeting/event services at The Peninsula Tokyo in Tokyo, CHl?
A: An in-house electrician is not available at The Peninsula Tokyo for meeting or event services. However, the hotel can arrange an external electrician through a trusted vendor upon request.
Q: Is event lighting available at The Peninsula Tokyo in Tokyo, CH?
A: Yes, The Peninsula Tokyo offers event lighting as part of their meeting and event services.
Q: Is there a dedicated event planner available for meetings at The Peninsula Tokyo in Tokyo, CH?
A: Yes, The Peninsula Tokyo offers dedicated event planners to assist with meetings. They provide expertise in planning and executing high-profile meetings, seminars, and functions, ensuring an impeccable experience for guests.
Q: Is there an installed stage in the meeting room at The Peninsula Tokyo in Tokyo, CH?
A: The hotel provides modular and portable staging options that can be arranged upon request. Additionally, The Peninsula Tokyo offers a range of venues, meeting amenities and audio-visual equipment to support business and social events. ・Grand Ballroom: 291 sq m (3,134 sq ft), up to 304 guests in theatre-style seating ・Ginza Ballroom: 167 sq m (1,798 sq ft), up to 165 guests (theatre-style) ・The Sky Room: 125 sq m (1,335 sq ft), up to 100 guests (theatre-style) ・The Aviation Lounge: 140 sq m (1,504 sq ft), up to 40 guests (reception) These venues support a variety of layouts, including theatre, classroom, banquet, and U-shape configurations, and are equipped with state-of-the-art audiovisual technology, professional business services, and tailored catering options. Conveniently located in Marunouchi, near Hibiya Park and the Imperial Palace, The Peninsula Tokyo is ideal for high-level meetings, conferences, and special events. Dedicated event consultants are available to assist with planning and technical requirements.
Q: Is there copy or duplicating services available in the meeting rooms at The Peninsula Tokyo in Tokyo, CH?
A: Copying or duplicating services are not available directly in the meeting rooms at The Peninsula Tokyo. However, the hotel can assist with copying or duplicating requests upon request, depending on the requirements.
Q: Is Wi-Fi available in meeting spaces at The Peninsula Tokyo in Tokyo, CH?
A: Yes, complimentary high-speed wireless and wired Internet access is available at The Peninsula Tokyo.Yes, complimentary high-speed Wi-Fi is available in all meeting and event spaces at The Peninsula Tokyo. High-speed wireless Internet access is provided throughout the hotel for guests and event attendees. For large-scale events or bandwidth-intensive requirements—such as live streaming, hybrid meetings, or heavy data usage—the hotel’s IT team can arrange customised network solutions or dedicated lines upon request.
Q: What is the maximum capacity of the largest room at The Peninsula Tokyo in Tokyo, CH?
A: The largest meeting space at The Peninsula Tokyo is the Grand Ballroom. It can accommodate up to 250 guests for a reception, 304 guests in a theatre-style setting, and 170 guests for a banquet.
Q: What is the maximum meeting space available in the largest room at The Peninsula Tokyo in Tokyo, CH?
A: The largest meeting space available at The Peninsula Tokyo is The Grand Ballroom, which offers 290 square meters (3,132 square feet).
Q: What is the total meeting room space at The Peninsula Tokyo in Tokyo, CH?
A: The total meeting room space at The Peninsula Tokyo is 1,013 square meters (10,914 square feet). This includes all ballrooms, lounges, and meeting rooms across the property.
Q: What is the total number of guests that can be accommodated in the banquet area at The Peninsula Tokyo in Tokyo, CH?
A: The total number of guests that can be accommodated in the banquet area at The Peninsula Tokyo is 140 in The Grand Ballroom.
Q: What is the total number of guests that can be accommodated in the reception area at The Peninsula Tokyo in Tokyo, CH?
A: The total number of guests that can be accommodated in the reception area at The Peninsula Tokyo is 250.
Q: What is the total number of guests that can occupy the conference space at The Peninsula Tokyo in Tokyo, CH?
A: The total number of guests that can occupy the conference space at The Peninsula Tokyo varies depending on the specific venue and setup. For example, The Grand Ballroom accommodate up to 304 guests in a theatre-style setting, while The Ginza Ballroom can hold up to 165 guests in the same setup. Each venue has different capacities based on the arrangement, such as banquet, theatre, classroom, boardroom, reception, and U-shape configurations.
Q: What types of meeting rooms are available at The Peninsula Tokyo in Tokyo, CH?
A: The Peninsula Tokyo offers a variety of meeting rooms, including The Grand Ballroom, The Ginza Ballroom, The Sky Room, and The Seven Seas Pacific Aviation Lounge. Each venue has its own unique features and capacities, catering to different types of events and gatherings.
F&B
Q: Are high chairs available in restaurants at The Peninsula Tokyo?
A: Yes, child-friendly amenities such as highchairs are available in restaurants at The Peninsula Tokyo.
Q: Are there 24/7 food services available at The Peninsula Tokyo?
A: Yes, selected items from In-Room Dining are available 24 hours a day.
Q: Are there any signature dishes or specialties at the on-site restaurant at The Peninsula Tokyo in Tokyo, CH?
A: The on-site restaurant at The Peninsula Tokyo offers a variety of signature dishes and specialties. For instance, Peter, located on the 24th floor, serves modern French cuisine that combines the purity and precision of Japanese ingredients. Additionally, Hei Fung Terrace is the ultimate location for sophisticated Cantonese dining in Tokyo with its interior reminiscent of an exotic Suzhou garden.
Q: Are there any vegetarian or gluten-free options available at the free breakfast at The Peninsula Tokyo in Tokyo, CH?
A: The Peninsula Tokyo does not offer free breakfast. Gluten-free options are available upon request; for further details, please contact the hotel directly.
Q: Are there family-friendly dining areas at The Peninsula Tokyo?
A: Yes, The Peninsula Tokyo offers family-friendly dining areas. Our restaurants provide flexible children's menus, and our chefs are adept at creating dishes for even the pickiest eaters, accommodating allergies or dietary preferences. Baby food is available upon request, and child-friendly amenities such as highchairs and coloring activities are also offered. Please note that there are age limitations for Peter: The Bar, Sushi Wakon, and HIBIYA mon cher ton ton.
Q: Are there food tours or local culinary experiences tied to The Peninsula Tokyo?
A: Yes, The Peninsula Tokyo offers a "Yurakucho Food Tour: Eat Like a Local" as part of its Peninsula Academy program. This guided walking tour takes guests through Shimbashi, Ginza, and the Yurakucho area, visiting four food stops that showcase unique aspects of Japanese cuisine and local dining culture. The experience begins with a 20-minute introduction to Japanese table manners. Highlights may include a Wagyu Izakaya, a Standing Sake Bar, a Traditional Japanese Sweets Shop, and Regional Japanese Food. The program lasts approximately 3 to 3.5 hours and is offered between 4:00 pm and 5:00 pm. It must be booked three business days in advance.
Q: Are there kid-friendly menu options at The Peninsula Tokyo?
A: Yes, The Peninsula Tokyo offers kid-friendly menus and dedicated children's menus. Their chefs are experienced in creating dishes for children, taking into consideration any allergies or dietary preferences. An assortment of baby food is also available upon request.
Q: Are there multiple dining options on the property at The Peninsula Tokyo?
A: Yes, The Peninsula Tokyo offers multiple dining options on the property. These include: * **Peter:** Modern French cuisine with sweeping views of Tokyo’s Imperial Palace. * **Hei Fung Terrace:** Authentic Cantonese cuisine set in a Suzhou garden theme. * **Peter: The Bar:** A modern bar adjacent to Peter restaurant, serving premium drinks and light bites. * **The Lobby:** Offers a classic Peninsula Afternoon Tea and international cuisine. * **The Peninsula Boutique & Café:** Features tempting sweets and more from Executive Pastry Chef Pascal Cialdella. * **In-Room Dining:** Provides an exclusive private dining experience in your room. * **Zuicho:** A refined immersion into Japanese multi-course dining. * **mon cher ton ton HIBIYA:** A revered teppanyaki restaurant. * **Ten-ichi:** An internationally renowned tempura restaurant. * **Private Dining Experiences:** Available for a mastery in the art of private dining.
Q: Are there special dining packages or seasonal offers at The Peninsula Tokyo?
A: Yes, The Peninsula Tokyo offers special dining packages and seasonal offers. Currently, these include "Tastes of Thailand at The Lobby," "Fig and Honey Afternoon Tea," "Mango and Citrus Afternoon Tea," and "Peter Sunday Brunch."
Q: Are there themed dining nights (e.g., grill nights, wine dinners) at The Peninsula Tokyo?
A: Yes, The Peninsula Tokyo offers themed dining experiences. For example, you can savor "Tastes of Thailand at The Lobby" with Chef Srinluk Boonchuay from The Peninsula Bangkok. There are also themed afternoon teas such as the "Fig and Honey Afternoon Tea" and the "Mango and Citrus Afternoon Tea," as well as the "Peter Sunday Brunch."
Q: Can I make a reservation at the on-site restaurant at The Peninsula Tokyo in Tokyo, CH?
A: Yes, you can make a reservation at the on-site restaurants at The Peninsula Tokyo. Each restaurant provides a link for booking a table on The Peninsula Tokyo's official web site.
Q: Can I order from the on-site restaurant through room service at The Peninsula Tokyo in Tokyo, CH?
A: Yes, guests may order from the hotel’s on-site restaurants through In-Room Dining at The Peninsula Tokyo, subject to each restaurant’s operating hours. Each guest room is equipped with a dining table for two, allowing for a comfortable and private dining experience. In-Room Dining is available 24 hours a day and offers a wide selection of international favorites as well as gourmet dishes, all delivered directly to your room.
Q: Can I request delivery of breakfast items through room service at The Peninsula Tokyo?
A: Yes, you can request delivery of breakfast items through in-room dining at The Peninsula Tokyo. Breakfast is available from 6:00 am to 11:00 am. The hotel offers a traditional Japanese Breakfast curated by Chef Kazuo Takagi, which is available via in-room dining. Additionally, some special offers, like the Sakura Breakfast Package, also include breakfast items available through in-room dining.
Q: Can I request late check-out with breakfast included at The Peninsula Tokyo?
A: Yes, you can request late check-out with breakfast included at The Peninsula Tokyo. The "Bed and Breakfast" offer includes daily breakfast for up to 2 adults and 2 children, along with "Peninsula Time," which guarantees early check-in from 6:00 am and late check-out until 10:00 pm at no extra charge. For "Peninsula Time," expected arrival and departure times must be shared with the hotel at least 24 hours prior to arrival. Please note that "Peninsula Time" is subject to blackout dates.
Q: Can I request special dietary options through room service at The Peninsula Tokyo in Tokyo, CH?
A: Yes, guests may request special dietary options through room service at The Peninsula Tokyo. The hotel offers a variety of plant-based and health-focused menu items inspired by Shojin-ryori, an ancient Japanese style of cooking. These options are available via In-Room Dining.
Q: Can I take the free breakfast to-go at The Peninsula Tokyo in Tokyo, CH?
A: The Peninsula Tokyo does not offer free breakfast.
Q: Do you have to be a hotel guest to visit the The Peninsula Tokyo in Tokyo, CH or dine at the restaurants?
A: You do not have to be a hotel guest to visit The Peninsula Tokyo or dine at its restaurants. The dining options are open to both hotel guests and the general public, allowing everyone to enjoy the culinary experiences offered.
Q: Does the on-site restaurant at The Peninsula Tokyo in Tokyo, CH offer outdoor seating or a patio?
A: The on-site restaurants at The Peninsula Tokyo offer outdoor seating, depending on the season and weather conditions. For further details, please contact the hotel directly.
Q: Does the on-site restaurant at The Peninsula Tokyo in Tokyo, CH offer vegetarian or vegan options?
A: The Peninsula Tokyo also offers a vegetarian option called “Naturally Peninsula”.
Q: Does The Peninsula Tokyo have a bar or lounge?
A: Yes, The Peninsula Tokyo has a bar called Peter: The Bar. It is a modern bar adjacent to the Peter restaurant, serving premium Champagnes, Japanese whiskies, and signature cocktails, along with a refined selection of light bites.
Sources: [1]
Q: Does The Peninsula Tokyo have a signature cocktail list?
A: Yes, Peter: The Bar at The Peninsula Tokyo features a selection of signature cocktails. These include the beloved Tokyo Joe and Peter Aviation, among others, crafted by Head Mixologist Mari Kamata. There is also a curated selection of zero-proof cocktails available.
Q: Does The Peninsula Tokyo in Tokyo, CH have an on-site bar?
A: Yes, The Peninsula Tokyo offers exceptional on-site bar experiences: Peter: The Bar (24th Floor): Overlooking the city, this sophisticated bar serves signature cocktails, premium spirits, and fine wines in a sleek, modern setting. The Lobby (1st Floor): The hotel’s iconic all-day lounge provides a relaxed atmosphere for drinks and cocktails.
Q: Does The Peninsula Tokyo in Tokyo, CH have an on-site restaurant?
A: Yes, The Peninsula Tokyo has several on-site restaurants offering a variety of cuisines, including Japanese, Teppanyaki, Tempura, Cantonese, and Modern French.
Q: Does The Peninsula Tokyo in Tokyo, CH offer a continental breakfast as part of their meal plan for guests?
A: Yes, The Peninsula Tokyo offers a continental breakfast.
Q: Does The Peninsula Tokyo in Tokyo, CH offer breakfast for guests?
A: The Peninsula Tokyo offers breakfast for its guests. Breakfast is primarily served in The Lobby, located on the first floor, which provides a variety of options including Continental, American, and authentic Japanese breakfast sets. Additionally, guests can opt for in-room dining if they prefer to eat in their guest room.
Q: Does The Peninsula Tokyo in Tokyo, CH offer contactless delivery for room service?
A: Yes, The Peninsula Tokyo offers contactless delivery for room service. Guests may request that in-room dining orders be delivered in a contactless manner, which involves the staff placing the meal on a trolley or tray outside the guest's door and notifying them once it is ready for pickup, or by placing it in the valet box.
Q: Does The Peninsula Tokyo in Tokyo, CH offer free breakfast for guests?
A: The Peninsula Tokyo does not offer free breakfast.
Q: Does The Peninsula Tokyo in Tokyo, CH offer room service?
A: Yes, The Peninsula Tokyo offers room service. Guests can enjoy a variety of dishes delivered to their rooms, including international favorites and gourmet options, available 24 hours a day.
Q: Does The Peninsula Tokyo in Tokyo, CH provide free breakfast for children?
A: At The Peninsula Tokyo, complimentary breakfast is not provided for either adults or children.
Q: Does The Peninsula Tokyo offer kid-friendly menus?
A: Yes, The Peninsula Tokyo offers kid-friendly menus. Younger guests can enjoy family-friendly dining with dedicated children's menus, and the restaurants provide flexible children's menus. Chefs are experienced in creating dishes for picky eaters and can accommodate allergies or dietary preferences. An assortment of baby food is also available upon request.
Q: How many food & beverage outlets are there at The Peninsula Tokyo in Tokyo, CH?
A: The Peninsula Tokyo in Tokyo features a variety of food and beverage outlets, including Zuicho, mon cher ton ton HIBIYA, Ten-ichi, Hei Fung Terrace, Peter, Peter: The Bar, The Lobby, The Peninsula Boutique & Café.
Q: How many lounges/bars are there at The Peninsula Tokyo in Tokyo, CH?
A: There is one bar at The Peninsula Tokyo, which is Peter: The Bar.
Q: Is a breakfast buffet included in the meal plan at The Peninsula Tokyo in Tokyo, CH?
A: No, The Peninsula Tokyo does not offer a breakfast buffet.
Q: Is a hot breakfast available as part of the meal plan at The Peninsula Tokyo in Tokyo, CH?
A: The Peninsula Tokyo offers hot breakfast. For more information, please refer to the official website.
Q: Is breakfast included at the on-site restaurant at The Peninsula Tokyo in Tokyo, CH?
A: The breakfast at The Peninsula Tokyo is available in The Lobby or through In-Room Dining.
Q: Is breakfast included in my room rate at The Peninsula Tokyo?
A: Breakfast is included with specific offers, such as our "Bed and Breakfast" package, which provides daily breakfast for up to 2 adults and 2 children. Additionally, the "Sakura Breakfast Package" includes complimentary Sakura breakfast for 2 adults and complimentary kids breakfast for 2 children. For Hong Kong residents, the "Explore and Rediscover Tokyo" offer also includes complimentary daily breakfast with a choice of American, Japanese, or Peninsula Chinese breakfast.
Q: Is the bar open for breakfast at The Peninsula Tokyo in Tokyo, CH?
A: No, the dedicated bar, Peter: The Bar, is not open for breakfast and typically opens at 12:00 PM daily. Guests looking for breakfast may enjoy The Lobby on the first floor, which serves a full breakfast menu from 7:00 AM to 11:00 AM in a relaxed and elegant setting.
Q: Is the bar open for dinner at The Peninsula Tokyo in Tokyo, CH?
A: While Peter: The Bar primarily serves cocktails and a selection of bar food, guests looking for a full dinner experience at The Peninsula Tokyo have several excellent options: ・Peter: The Restaurant (24th Floor) – A modern French restaurant located adjacent to the bar, offering a complete dinner menu with sweeping views of the Tokyo skyline. ・The Lobby (1st Floor) – The hotel’s iconic all-day dining venue, serving dinner alongside a wide selection of cocktails, wines, and spirits. ・Hei Fung Terrace (1st Floor) – The hotel’s Cantonese restaurant, offering authentic dim sum, traditional Cantonese dishes, and an elegant dinner experience.
Q: Is the bar open for lunch at The Peninsula Tokyo in Tokyo, CH?
A: Yes, the main dedicated bar, Peter: The Bar, is open from 12:00 PM, offering a curated selection of bar food. For guests seeking a full lunch experience at The Peninsula Tokyo, there are several excellent options: ・Peter: The Restaurant (24th Floor) – A modern French restaurant located adjacent to the bar, serving a complete lunch menu with sweeping views of the Tokyo skyline. ・The Lobby (1st Floor) – The hotel’s iconic all-day dining venue, offering a relaxed atmosphere with an extensive selection of international dishes and beverages. ・Hei Fung Terrace (2nd Floor) – The hotel’s Cantonese restaurant, featuring authentic dim sum, traditional Cantonese specialties, and an elegant dining experience.
Q: Is the free breakfast at The Peninsula Tokyo in Tokyo, CH available to all guests or only certain room types?
A: Free breakfast is not standard at The Peninsula Tokyo; it is typically available for a fee or as part of specific packages, loyalty benefits, or promotions.
Q: Is the free breakfast at The Peninsula Tokyo in Tokyo, CH served in the hotel restaurant or a dedicated area?
A: The breakfast at The Peninsula Tokyo is available in The Lobby or through In-Room Dining.
Q: Is the free breakfast buffet-style at The Peninsula Tokyo in Tokyo, CH?
A: Free breakfast is not standard at The Peninsula Tokyo; it is typically available for a fee or as part of specific packages, loyalty benefits, or promotions. In addition, breakfast at The Peninsula Tokyo is not buffet-style.
Q: Is the on-site restaurant at The Peninsula Tokyo in Tokyo, CH open to non-hotel guests?
A: Yes, the on-site restaurants at The Peninsula Tokyo are open to non-hotel guests.
Q: Is there a bar or lounge at The Peninsula Tokyo?
A: Yes, The Peninsula Tokyo features Peter: The Bar, which serves premium Champagnes, Japanese whiskies, and signature cocktails. Additionally, The Lobby is a popular spot for guests and locals to enjoy a classic Peninsula Afternoon Tea, functioning as a lounge area.
Sources: [1]
Q: Is there a coffee shop at The Peninsula Tokyo in Tokyo, CH?
A: There is no coffee shop but you can get a coffee at the Lobby on the first floor.
Q: Is there a market available at The Peninsula Tokyo in Tokyo, CH?
A: No, The Peninsula Tokyo does not have a market on-site. However, the hotel features The Peninsula Boutique & Café, where guests may purchase gourmet food items, sweets, gifts, and hotel-exclusive products.
Q: Is there a minimum order for room service at The Peninsula Tokyo in Tokyo, CH?
A: There is no specified minimum order amount (minimum spend) for room service at The Peninsula Tokyo. Guests are permitted to order individual items, such as a single beverage or snack.
Q: Is there an additional fee for room service at The Peninsula Tokyo in Tokyo, CH?
A: No, there is no additional fee for room service at The Peninsula Tokyo.
Q: What are the hours of room service at The Peninsula Tokyo in Tokyo, CH?
A: Room service at The Peninsula Tokyo is available 24 hours a day. Breakfast is served from 6:00 am to 11:00 am, and all-day dining is available from 11:00 am to 11:00 pm, with selected items available around the clock.
Q: What are the hours of the on-site bar at The Peninsula Tokyo?
A: Peter: The Bar is temporarily closed until further notice.
Q: What are the operating hours of the on-site restaurant at The Peninsula Tokyo in Tokyo, CH?
A: The Peninsula Tokyo features several distinct dining venues, each with its own specific operating hours. For the most up-to-date and detailed information, please refer to the hotel’s official website.
Q: What is the cost of the breakfast at The Peninsula Tokyo in Tokyo, CH?
A: The cost of the Japanese breakfast at The Peninsula Tokyo is JPY 7,800.
Q: What items are included in the free breakfast at The Peninsula Tokyo in Tokyo, CH?
A: Free breakfast is not standard at The Peninsula Tokyo; it is typically available for a fee or as part of specific packages, loyalty benefits, or promotions.
Q: What local cuisine is served at hotel restaurants at The Peninsula Tokyo?
A: The Peninsula Tokyo offers several restaurants serving local Japanese cuisine. These include Zuicho, which offers Japanese multi-course dining, mon cher ton ton HIBIYA for Teppanyaki, and Ten-ichi, renowned for its Tempura specialties.
Q: What type of cuisine is offered at the on-site restaurant at The Peninsula Tokyo in Tokyo, CH?
A: The on-site restaurants at The Peninsula Tokyo offer a variety of cuisines, including Japanese, Teppanyaki, Tempura, Cantonese, Modern French, and International.
Q: What types of drinks are featured at The Peninsula Tokyo bar?
A: At Peter: The Bar, you can enjoy a variety of beverages, including signature cocktails like Tokyo Joe, Peter Aviation, and the Edo Palace cocktail, which are crafted by Head Mixologist Mari Kamata using local Japanese ingredients such as Shikoku yuzu and Kyushu shochu. The bar also features a curated selection of zero-proof (non-alcoholic) cocktails, Totonou cocktails inspired by traditional Japanese herbalism, premium Champagnes including The Peninsula Champagne Deutz Brut, Japanese whiskies such as The Peninsula Tokyo Single Malt Komagatake, Peninsula Tokyo Original Gin, and Peninsula Daiginjo Sake.
Q: What types of food and drinks are available for room service at The Peninsula Tokyo in Tokyo, CH?
A: Room service at The Peninsula Tokyo offers a diverse selection of food and drinks. Guests can enjoy a traditional Japanese breakfast curated by a two-star Michelin chef, as well as Ippudo ramen with a variety of toppings. The menu includes international cuisine, with options available 24 hours a day. Additionally, there are heart-warming international favorites and gourmet indulgences, ensuring a luxurious in-room dining experience.
Q: When is the free breakfast served at The Peninsula Tokyo in Tokyo, CH?
A: Free breakfast is not standard at The Peninsula Tokyo; it is typically available for a fee or as part of specific packages, loyalty benefits, or promotions.
Q: Which restaurant at The Peninsula Tokyo has direct views of the skyline or surrounding landscape?
A: Peter and Hei Fung Terrace at The Peninsula Tokyo offer sweeping views of the Imperial Palace, gardens, or the Tokyo city skyline. Peter is located on the 24th floor and provides stunning city views, while Hei Fung Terrace offers views of the Imperial Palace Gardens.
Sources: [1]
Casino
Q: Are there any age restrictions for entering the casino at The Peninsula Tokyo in Tokyo, CH?
A: The Peninsula Tokyo does not have a casino, so there are no age restrictions related to casino entry at this hotel.
Q: Are there any live entertainment events in the casino at The Peninsula Tokyo, Tokyo, CH?
A: The Peninsula Tokyo does not have a casino.
Q: Does the casino at The Peninsula Tokyo in Tokyo, CH offer a rewards or loyalty program?
A: The Peninsula Tokyo does not have a casino, so there is no rewards or loyalty program related to a casino at this location.
Q: Does the casino at The Peninsula Tokyo in Tokyo, CH offer table games like blackjack and poker?
A: The Peninsula Tokyo does not have a casino offering table games like blackjack and poker.
Q: Does The Peninsula Tokyo in Tokyo, CH have a casino on-site?
A: The Peninsula Tokyo does not have a casino on-site.
Q: Does The Peninsula Tokyo in Tokyo, CH have a sportsbook or betting lounge?
A: The Peninsula Tokyo does not have a sportsbook or betting lounge.
Q: Does The Peninsula Tokyo in Tokyo, CH offer casino promotions or special gaming events?
A: The Peninsula Tokyo does not offer casino promotions or special gaming events.
Q: Is there a dress code for the casino at The Peninsula Tokyo in Tokyo, CH?
A: The Peninsula Tokyo does not have a casino.
Q: What are the operating hours of the casino at The Peninsula Tokyo in Tokyo, CH?
A: No on-site casino / no casino operating hours available.
Seasonal
Q: Are there harvest festivals or seasonal events near The Peninsula Tokyo?
A: The Peninsula Tokyo offers insights into various seasonal events and experiences in Tokyo. These include: * "A Day in the Life of a Local – Cherry Blossom in Japan 2026 Edition" (February 27, 2026) * "Sakura Spots near The Peninsula Tokyo" (February 27, 2026) * "Winter Illuminations in Tokyo near The Peninsula Tokyo" (January 26, 2026) * "Omotenashi" Special Experience in Chiyoda (October 24, 2024)
Q: Are there holiday dining events for Christmas or Easter at The Peninsula Tokyo?
A: The Peninsula Tokyo offers holiday dining events for Christmas. These include a Charity Christmas Festive Dinner Concert held from December 23 to 25, and a New Year’s Eve Dinner at Peter on December 31. Festive hampers are also available at The Peninsula Boutique & Café.
Q: Are there seasonal summer activities offered at The Peninsula Tokyo?
A: Yes, The Peninsula Tokyo offers seasonal summer activities and offers. These include the "Tokyo Summer Retreat" and "The Peninsula Summer Escape," which provide an indulgent stay with Peninsula Time, daily breakfast for two, and a USD 100 dining and spa credit. Additionally, there are seasonal dining options like the "Mango and Citrus Afternoon Tea" and the "Fig and Honey Afternoon Tea" to enjoy during the summer.
Q: Are there special spring break activities at The Peninsula Tokyo?
A: The Peninsula Tokyo offers special spring break activities and experiences as part of its Spring Staycation Packages and Spring Holiday Offers. These include: * **Sakura breakfast:** A line-up of thirteen kinds of opulent savory finger foods and sweets. * **Pokémon Children’s Amenities:** Designed with the Pikachu character donned in the iconic Peninsula Page uniform, for children between two and eleven years old. * **Family bonding experiences:** A choice of a Mocktail/Cocktail Class, Omelette Cooking Class, or Dim Sum Making Class. * **Spa and dining offers:** Exclusive Spring Pampering at The Peninsula Spa, Spring Dining Offers, Peninsula Masterclass, or a takeaway picnic box.
Q: Does The Peninsula Tokyo decorate for the holidays?
A: Yes, The Peninsula Tokyo decorates for the holidays. In December, the hotel sparkles with festive decorations, and Christmas trees adorned with colorful character ornaments are displayed throughout the hotel.
Q: Does The Peninsula Tokyo offer special Christmas packages?
A: Yes, The Peninsula Tokyo offers special Christmas packages and festive season offers. These include: * **Festive Hampers**: Available at The Peninsula Boutique & Café, with a 10% discount for Tokyo American Club members (valid until December 25, 2020). * **Christmas Concert Dinner**: * In 2020, a Charity Christmas Festive Dinner Concert was offered with the Tokyo Sinfonia Orchestra from December 23-25, with a 10% discount for Tokyo American Club members. * In 2021, a Christmas Concert Dinner with Free Flow Champagne was offered in partnership with the Tokyo Sinfonia Orchestra. Special pricing was extended to Nishimachi International School families (December 22-23, 2021) and Tokyo American Club members (December 22-24, 2021). Prices were JPY 38,000 per person with free-flow Ruinart Champagne and Rosé, or JPY 28,000 per person with free-flow non-alcoholic drinks.
Q: Does The Peninsula Tokyo offer summer packages?
A: Yes, The Peninsula Tokyo offers a "Tokyo Summer Retreat" package. This offer includes a USD 100 hotel credit and a complimentary room upgrade. It is also part of "The Peninsula Summer Escape" which includes Peninsula Time, daily breakfast for two, and a USD 100 dining and spa credit.
Q: Does the property offer kids programming during school breaks at The Peninsula Tokyo?
A: The Peninsula Tokyo offers various family-friendly activities and experiences, particularly during specific seasonal promotions that align with school breaks. For instance, the "Summer Family Fun" offers for Nishimachi International School and ASIJ families include a choice of family bonding experiences such as Mocktail/Cocktail Class, Omelette Cooking Class, or Dim Sum Making Class. Similarly, the "Spring Staycation Package" for ASIJ, Tokyo Expat Network (TEN), and Nishimachi International School families encourages planning activities to enjoy together during spring holidays and weekends. Additionally, the hotel provides tailored children's amenities and activities, such as the PIPEROID paper cutting craft, a BRIO "All Aboard!" Room Offer, and the opportunity for children to wear a "Rent-a-Page Uniform." The swimming pool also has specific hours for children.
Q: Is The Peninsula Tokyo good for families during summer vacation?
A: The Peninsula Tokyo is well-suited for families, including during summer vacation. The hotel offers tailored children's amenities, activities, and kid-friendly menus to ensure a memorable stay for families. Highlights include: * **Family-Specific Offers:** Past "Summer Family Fun" offers have included complimentary daily breakfast, a choice of family bonding experiences (Mocktail/Cocktail Class, Omelette Cooking Class, or Dim Sum Making Class), and complimentary Pokémon Children’s Amenities for children aged two to eleven. * **Children's Amenities:** Complimentary amenities are available for babies (0-3 years old) such as body care sets, wet wipes, baby bibs, bathtubs, and bouncers. For older children (4-11 years old), amenities include PIPEROID paper crafts, body care sets, toothbrushes, and animal-shaped water guns. Child-sized slippers, bathrobes, and Yukata are also available for rent. * **Flexible Stays:** "Peninsula Time" allows for flexible check-in as early as 6:00 am and check-out as late as 10:00 pm at no extra charge. * **Recreational Facilities:** Complimentary use of the fitness center and swimming pool is available, with specific hours and supervision requirements for children aged 4 to 12. * **Dining:** Restaurants offer flexible children's menus, and chefs can accommodate allergies or dietary preferences. Baby food, highchairs, and coloring activities are also provided. * **Special Experiences:** Children can enjoy the BRIO "All Aboard!" offer with classic toy vehicles and railway sets, and even emulate hotel staff with a Rent-a-Page Uniform. * **Convenience:** Children under 11 can stay at no extra cost in an adult's room, and baby cots, extra beds, and other baby equipment can be arranged upon request. Connecting rooms are also available. Nursing rooms and diaper changing tables are provided.
Q: Is winter a good time to stay at The Peninsula Tokyo?
A: Winter is a wonderful time to stay at The Peninsula Tokyo, as the city glows with elegant seasonal illuminations. The hotel is ideally located to offer effortless access to Tokyo's atmospheric winter displays, including Tokyo Illumilia, Marunouchi Illuminations, and Hibiya Magic Time Illumination, all within easy reach for leisurely evening strolls. After enjoying the illuminated streets, guests can return to the hotel for handcrafted cocktails at Peter: The Bar with sweeping night views, or enjoy a quieter evening with in-room dining, including Ippudo Ramen.
Q: What activities, programming, and special offers does The Peninsula Tokyo provide during spring break season?
A: During the spring break season, valid for stays from March 22 to April 30, 2021, The Peninsula Tokyo offers several special packages and experiences: **Spring Staycation Packages (for Nishimachi International School, ASIJ, and Tokyo Expat Network guests):** * **Accommodation:** * Deluxe Room plus a complimentary second room from JPY 63,250. * Executive Suite plus a complimentary second room (Deluxe Room or Premier Room) from JPY 88,550. * Deluxe Suite plus a complimentary second room (Deluxe Room or Premier Room) from JPY 107,525. * Guaranteed connecting or adjoining rooms. * **Dining:** Complimentary Sakura breakfast for 2 adults, featuring thirteen kinds of savory finger foods and sweets, served at The Lobby or via in-room dining. Complimentary kids breakfast for 2 children. * **Children's Amenities:** Complimentary Pokémon Children’s Amenities for children between two and eleven years old. * **Standard Benefits:** "Peninsula Time" (early check-in from 6:00 am, late check-out until 10:00 pm), complimentary use of the fitness center and swimming pool, unlimited in-room wireless Internet, complimentary long-distance calls with VOIP technology, and turn-down service. * **Suite Benefits:** Complimentary non-alcoholic beverages from the mini-bar and complimentary Peninsula MINI Cooper S Clubman Concierge Service. **Sakura Breakfast Family Package (for ASIJ and Nishimachi International School guests):** * **Accommodation:** Deluxe room from JPY 37,950, Executive Suite from JPY 63,883, or Deluxe Suite from JPY 98,670. * **Dining:** Complimentary Sakura breakfast for 2 adults and complimentary kids breakfast for 2 children. * **Children's Amenities:** Complimentary Pokémon Children's Amenities for children between two and eleven years old. * **Standard and Suite Benefits:** Includes the same standard and suite benefits as the Spring Staycation Packages. **Exclusive Spring Holiday Offers for Nishimachi International School (Family Moments Package):** * **Accommodation:** Promotional rates, with Deluxe Rooms starting from JPY 40,600. * **Dining:** Complimentary daily breakfast and complimentary mini-bar. * **Activities:** A choice of a special family bonding experience (such as a cooking class) and exclusive Pokémon activities for the kids. * **Services:** Complimentary MINI Concierge service and "Peninsula Time". **Additional Spring Offers for Nishimachi International School:** * **Spring Pampering at The Peninsula Spa:** Two luxurious spa treatments offered at special prices. * **Spring Dining Offers:** Explore seasonal cuisine at Peter and The Lobby, join a Peninsula Masterclass, or enjoy a takeaway picnic box, along with special complimentary gift items.
Q: What events does The Peninsula Tokyo host for New Year’s Eve?
A: The Peninsula Tokyo hosts a New Year’s Eve Dinner at Peter. This event features a culinary journey, a DJ, live music, and free-flowing Duval-Leroy Brut Reserve. It is a 5-course seated dinner held on December 31, starting at 7:00 pm and concluding at midnight, with an elegant dress code.
Q: What is the difference between early and late summer at The Peninsula Tokyo?
A: During the summer, The Peninsula Tokyo offers different seasonal afternoon tea experiences. In what appears to be earlier in the summer (June), the hotel featured a "Mango and Citrus Afternoon Tea." Later in the summer (August), the offering changed to a "Fig and Honey Afternoon Tea." Both periods also feature a "Tokyo Summer Retreat" offer.
Activities and Experiences
Q: Are there biking trails near The Peninsula Tokyo?
A: Yes, there are biking trails near The Peninsula Tokyo. One scenic 5km loop is available on the outskirts of the Imperial Palace in Chiyoda-ku, which is located opposite The Peninsula Tokyo. Additionally, a bike route starting in Ginza, which is steps from the hotel, is also mentioned.
Q: Are there cultural workshops or local art experiences at The Peninsula Tokyo?
A: Yes, The Peninsula Tokyo offers a variety of cultural workshops and local art experiences through The Peninsula Academy. These include: * **Hidden Colours of Tokyo: An Insider’s Guide to the Contemporary Art Scene** * **The Ichijiku Private Atelier: Kimono Bespoke** * **The Beauty of Brokenness: Japanese Kintsugi Art Workshop** * **Enduring allure of flowers: Preserved flowers box making** * **Furin Making: Japanese Wind Chimes for Kids** * **Wabi-sabi Bonsai Art: Creating New Beauty from Withered Bonsai** * **Create a One-of-a-Kind Pair: A Custom Sneaker Atelier Experience** Additionally, the "Keys to the City" experiential program provides guests with insider access to unique "only-in-Tokyo" experiences that highlight Japan's cultures and traditions, including art and craftsmanship.
Q: Are there exclusive partnerships with local attractions at The Peninsula Tokyo?
A: Yes, The Peninsula Tokyo offers an experiential program called "Keys to the City," which provides hotel guests with insider access to incredible "only-in-Tokyo" experiences. These unique offerings are selected exclusively for Peninsula guests, highlighting Japan's cultures and traditions, including art, history, craftsmanship, shopping, nightlife, and cuisine.
Q: Are there food tours arranged through The Peninsula Tokyo?
A: Yes, The Peninsula Tokyo arranges food tours. Guests can experience the Yurakucho Food Tour: Eat Like a Local, which is a Peninsula Academy program. This tour starts at The Peninsula with an introduction to Japanese table manners before guests are guided through Shimbashi, Ginza, and Yurakucho to visit four food stops.
Q: Are there indoor activities for bad weather at The Peninsula Tokyo?
A: Yes, The Peninsula Tokyo features an indoor heated swimming pool that spans 20 meters, offering a serene environment. Additionally, the hotel offers various indoor dining experiences at restaurants such as Peter, Hei Fung Terrace, The Lobby, Zuicho, mon cher ton ton HIBIYA, Ten-ichi, Peter: The Bar, In-Room Dining, and The Peninsula Boutique & Café.
Q: Are there interactive or educational programs at The Peninsula Tokyo?
A: Yes, The Peninsula Tokyo offers interactive and educational programs. One such program is "Keys to the City," which provides guests with insider access to unique "only-in-Tokyo" experiences, highlighting Japanese culture and traditions through art, history, craftsmanship, shopping, nightlife, and cuisine. Additionally, for families, there are complimentary family bonding experiences available, including a choice of a Mocktail/Cocktail Class, an Omelette Cooking Class, or a Dim Sum Making Class.
Q: Are there romantic experience packages at The Peninsula Tokyo?
A: Yes, The Peninsula Tokyo offers a "Romantic Dinner at Peter" as part of its special dining offers. This experience includes a 4-course dinner with a window seat, a Sakura welcome cocktail, and a complimentary bottle of wine for two adults, set against the backdrop of Tokyo's Imperial Palace Gardens and Hibiya Park.
Q: Are there seasonal or holiday events at The Peninsula Tokyo?
A: The Peninsula Tokyo offers various seasonal experiences and offers, such as the Tokyo Summer Retreat, Mango and Citrus Afternoon Tea, Tastes of Thailand at The Lobby, and Fig and Honey Afternoon Tea.
Q: Are there VIP or exclusive access experiences at The Peninsula Tokyo?
A: Yes, The Peninsula Tokyo offers exclusive experiences and benefits. Guests staying in suites can enjoy "Exclusive Suite Benefits," which include complimentary daily dinner drop-off, MINI Cooper Concierge Service, unlimited Mini Bar, and tailored amenities. Additionally, the hotel provides an experiential program called "Keys to the City," offering guests insider access to unique "only-in-Tokyo" experiences that highlight Japan's culture and traditions, such as art, history, craftsmanship, shopping, nightlife, and cuisine. The hotel also offers "Peninsula Time," a flexible check-in and check-out program allowing guests to arrive as early as 6 am and depart as late as 10 pm.
Q: Are there wellness retreats or themed weekends at The Peninsula Tokyo?
A: Yes, The Peninsula Tokyo offers a "Life Lived Best" room package, which is a refreshed and re-invigorated lifestyle program focusing on Physical Fitness, Mental Well-Being, and Nutrition. This package provides unique experiences to help guests pursue their fitness, mindfulness, and nutritional goals, and is available for one-night or two-night stays. It includes benefits such as spa treatments, semi-private training, and wellness-related welcome amenities.
Q: Can The Peninsula Tokyo arrange private excursions?
A: Yes, The Peninsula Tokyo offers an experiential program called "Keys to the City," which provides hotel guests with insider access to incredible "only-in-Tokyo" experiences. This program highlights the city's unique cultural traditions, including art, history, craftsmanship, shopping, nightlife, and cuisine, suggesting that they can arrange curated excursions.
Q: Does The Peninsula Tokyo host family movie nights or events?
A: The Peninsula Tokyo offers family bonding experiences as part of its family staycation offers. These include a choice of Mocktail/Cocktail Class, Omelette Cooking Class, or Dim Sum Making Class.
Q: Does The Peninsula Tokyo in Tokyo, CH offer childcare or supervision outside of the kids program hours?
A: The Peninsula Tokyo does not offer a kids program. However, the Concierge team would be pleased to assist with arranging professional babysitting services through trusted external providers. Please note that availability may vary depending on the date and time requested. The Peninsula Tokyo kindly recommend contacting the hotel in advance so that they may assist you with the necessary arrangements.
Q: Does The Peninsula Tokyo offer curated city itineraries?
A: Yes, The Peninsula Tokyo offers an experiential program called "Keys to the City," which provides hotel guests with insider access to incredible "only-in-Tokyo" experiences. These experiences highlight the cultures and traditions Japan is known for, including art, history, craftsmanship, shopping, nightlife, and cuisine.
Q: Does The Peninsula Tokyo offer private dining experiences?
A: Yes, The Peninsula Tokyo offers private dining experiences.
Q: Does the property have fitness classes at The Peninsula Tokyo?
A: The Peninsula Tokyo offers personal fitness and wellness programs conducted by highly qualified instructors, including a "Going For Gold Fitness Program" which is a 60-minute personalized training session. Individual coaching by appointment is also available.
Q: Does the property host retreat-style experiences at The Peninsula Tokyo?
A: The Peninsula Tokyo offers a "Tokyo Summer Retreat" as one of its featured offers. This includes an indulgent stay enhanced with Peninsula Time, daily breakfast for two, and a USD 100 dining and spa credit, along with a complimentary room upgrade.
Q: How close is The Peninsula Tokyo to major attractions?
A: The Peninsula Tokyo is superbly located in the heart of Marunouchi, overlooking the Imperial Palace and steps from Ginza. The Imperial Palace is located directly opposite the hotel, and Nezu Shrine is just north of the hotel. Shibuya Crossing is a short taxi or train ride away.
Q: Is the kids program at The Peninsula Tokyo in Tokyo, CH open year-round?
A: The Peninsula Tokyo does not offer a kids program.
Q: Is there an additional fee for the kids program at The Peninsula Tokyo in Tokyo, CH?
A: The Peninsula Tokyo does not offer a kids program. However, They would be delighted to assist in arranging personalised tours and experiences that families can enjoy together, including activities suitable for children. As these arrangements are customised in advance, they kindly ask that you contact the hotel directly to discuss your requirements.
Q: Is there structured programming for different age groups at The Peninsula Tokyo?
A: Yes, The Peninsula Tokyo offers structured programming and amenities tailored for different age groups. For children aged 0-3 years old, complimentary baby amenities include a body care set, wet wipes, baby bib, baby bathtub, baby bouncer, and baby bed guards. For children aged 4-11 years old, amenities include PIPEROID paper cutting crafts, steps for the basin, body care sets, toothbrush sets, body scrub sponges, and animal-shaped water guns. Child-sized slippers, bathrobes, and Yukata are also available for rent. Additionally, the hotel offers: * The BRIO "All Aboard!" Room Offer, allowing children to play with Brio's classic toy vehicles and railway sets. * A "Rent-a-Page Uniform" experience for children to dress as Peninsula Pages. * Swimming pool access for children aged 4-12 years during specific hours (9:00 am to 6:00 pm on weekdays, and 9:00 am to 8:00 pm on Saturday, Sunday, and Public Holidays), requiring adult supervision for those under 12. * Family bonding experiences such as Mocktail/Cocktail Class, Omelette Cooking Class, or Dim Sum Making Class are available with certain offers. * Restaurants provide flexible children's menus, baby food upon request, highchairs, and coloring activities. * Complimentary Pokémon Children’s Amenities are offered for children between two and eleven years old with specific packages.
Q: What activities are available at the kids program at The Peninsula Tokyo in Tokyo, CH?
A: The Peninsula Tokyo does not offer a kids program. However, They would be delighted to assist in arranging personalised tours and experiences that families can enjoy together, including activities suitable for children. As these arrangements are customised in advance, they kindly ask that you contact the hotel directly to discuss your requirements.
Q: What age range is the kids program at The Peninsula Tokyo in Tokyo, CH designed for?
A: The Peninsula Tokyo does not offer a kids program with a specific age range. Nevertheless, they are pleased to arrange bespoke experiences and tours that include child-friendly activities suitable for various ages. As these arrangements are tailored to each guest’s needs, they encourage you to contact the hotel in advance so we may assist you accordingly.
Q: What are the hours of operation for the kids program at The Peninsula Tokyo in Tokyo, CH?
A: The Peninsula Tokyo does not offer a kids program. However, They would be delighted to assist in arranging personalised tours and experiences that families can enjoy together, including activities suitable for children. As these arrangements are customised in advance, they kindly ask that you contact the hotel directly to discuss your requirements.
Q: What cultural landmarks are near The Peninsula Tokyo?
A: The Peninsula Tokyo is conveniently located near several cultural landmarks. The Imperial Palace is located opposite the hotel. Nezu Shrine, a peaceful retreat, is tucked away just north of The Peninsula Tokyo. Shibuya Crossing is a short taxi or train ride away. Other recommended cultural sites in Tokyo include Asakusa and Meiji Shrine.
Q: What experiences are unique to this destination at The Peninsula Tokyo?
A: The Peninsula Tokyo offers an experiential program called "Keys to the City." This program provides hotel guests with insider access to incredible "only-in-Tokyo" experiences, highlighting the cultures and traditions that Japan is best known for, including art, history, craftsmanship, shopping, nightlife, and cuisine.
Q: What local experiences can I access through The Peninsula Tokyo?
A: Through The Peninsula Tokyo's "Keys to the City" experiential program, hotel guests can access incredible "only-in-Tokyo" experiences. This program provides insider access to unique offerings that highlight Japan's cultures and traditions, including art, history, craftsmanship, shopping, nightlife, and cuisine.
Ski
Q: Are ski lockers available at The Peninsula Tokyo in Tokyo, CH?
A: No, ski lockers are not available at The Peninsula Tokyo.
Q: Does The Peninsula Tokyo in Tokyo, CH offer ski-in/ski-out access?
A: The Peninsula Tokyo does not offer ski-in/ski-out access as it is not located within a ski area.
Q: How far is the ski area to the The Peninsula Tokyo in Tokyo, CH?
A: There are no ski areas within the city of Tokyo itself. However, several major ski resorts are easily accessible from The Peninsula Tokyo via high-speed train or car. The most convenient and popular ski area for guests staying at The Peninsula Tokyo is Gala Yuzawa in Niigata Prefecture. Because the hotel is located just a few minutes from Tokyo Station, guests can reach the slopes in approximately 75 to 90 minutes.
Q: Is the The Peninsula Tokyo in Tokyo, CH at a ski area?
A: The Peninsula Tokyo is not located in a ski area. It is situated in the Marunouchi district of Tokyo, Japan, opposite the Imperial Palace and Hibiya Park, and within walking distance of the shopping district of Ginza.
Q: What is the name of the ski area at The Peninsula Tokyo in Tokyo, CH?
A: There is no ski area at The Peninsula Tokyo as it is a luxury hotel located in Marunouchi, Tokyo, Japan. If you're looking for skiing or snowboarding, you may want to consider visiting a nearby mountainous region, such as the Japanese Alps or a ski resort like Karuizawa, which are within a few hours of Tokyo.
Business Center
Q: Are shipping and courier services available at The Peninsula Tokyo in Tokyo, CH?
A: Yes, The Peninsula Tokyo provides comprehensive shipping and courier services with Guest Services Team for its guests. 1. Domestic Shipping The hotel works with Japan’s highly efficient domestic courier services, such as Yamato Transport. 2. International Shipping Courier partners: Commonly include major carriers such as FedEx, DHL, and UPS. 3. Receiving Packages Guests may have packages delivered to the hotel before or during their stay. Addressing: Packages should be addressed to the guest name used on the reservation, ideally including the check-in date. Advance notice: Notifying the hotel in advance is recommended to ensure smooth handling upon arrival. Important Notes Fees: Shipping charges are billed to the guest’s room account or paid directly. Handling fees may apply for certain outbound shipments.
Q: Does The Peninsula Tokyo in Tokyo, CH have an on-site business center?
A: The Peninsula Tokyo does not have a dedicated business center. However, the hotel offers a range of computer and business services to support guests’ professional needs. Guests may enjoy: ・Complimentary high-speed Internet access, including both Wi-Fi and wired Ethernet connections in all guest rooms. ・Laptop rental available upon request (charges apply). ・Printer service available upon request, with equipment delivered directly to the guest room by Housekeeping. ・Front Desk assistance: Available 24 hours a day to support printing, copying, and other business-related needs. Designed for both convenience and discretion, these services help ensure a seamless and productive stay for both business and leisure travelers alike.
Q: Does The Peninsula Tokyo in Tokyo, CH have printing services?
A: Yes, The Peninsula Tokyo offers convenient printing services for guests, with several options available during your stay: 1. In-Room Printing Facilities Selected room types feature a multi-function printer integrated into the executive desk. 2. Printer Upon Request A printer can also be arranged upon request and delivered to your guest room by Housekeeping. 3. Front Desk Assistance The Front Desk is available 24 hours a day to assist with printing requests. Small print jobs, such as boarding passes, are often provided on a complimentary basis.
Q: Does The Peninsula Tokyo in Tokyo, CH offer computer services?
A: Yes, The Peninsula Tokyo offers a range of computer and business services to support guests’ professional needs. Guests may enjoy: ・Complimentary high-speed Internet access, including both Wi-Fi and wired Ethernet connections, in all guest rooms. ・Laptop rental available upon request (charges apply). ・Printer available upon request, delivered to the guest room by Housekeeping. Designed for both convenience and discretion, these services ensure a seamless stay for business and leisure travelers alike.
Q: Does The Peninsula Tokyo in Tokyo, CH offer copying services as part of its business and fax services?
A: Yes, copying services are available at The Peninsula Tokyo as part of the hotel’s business support services. 1. In-Room Printing Facilities Selected room types feature a multi-function printer integrated into the executive desk, allowing guests to print and copy documents conveniently in the privacy of their room. 2. Printer Upon Request A printer can also be arranged upon request and delivered directly to your guest room by Housekeeping. 3. Front Desk Assistance The Front Desk is available 24 hours a day to assist with copying requests and other business-related needs, ensuring a smooth and efficient experience throughout your stay.
Q: Does The Peninsula Tokyo in Tokyo, CH provide fax services?
A: Yes, The Peninsula Tokyo provides fax services for its guests. The front desk is available 24 hours a day to assist with fax transmission and receipt, should you prefer staff support. For incoming faxes, it is recommended that the sender clearly include your full name and room number (if available) on the cover sheet to ensure prompt and accurate delivery.
Q: Is there a charge for using business services at The Peninsula Tokyo in Tokyo, CH?
A: Yes, most business services at The Peninsula Tokyo are subject to additional charges. While basic high-speed Internet access is generally complimentary for staying guests throughout the hotel, specialised equipment and meeting room usage arranged by the Events team may incur additional fees.
Q: Is there an accessible entrance to the on-site business center at The Peninsula Tokyo in Tokyo, CH?
A: The Peninsula Tokyo does not have a dedicated business center. However, the hotel offers a range of computer and business services to support guests’ professional needs. The property provides wheelchair-accessible public access throughout, including step-free entrances, accessible pathways, and elevator access, ensuring guests with mobility needs can move comfortably around the hotel.
Q: Is videoconferencing available at The Peninsula Tokyo in Tokyo, CH?
A: Yes, videoconferencing is available at The Peninsula Tokyo. The Peninsula Tokyo offers comprehensive audiovisual and communication support for meetings and events. Available facilities include: ・Projectors and screens ・Microphones and spotlights ・Cameras for video conferencing systems ・Complimentary high-speed wireless and wired Internet access Dedicated on-site technical support is available upon request and on a charge basis to assist with setup and operation of platforms such as Zoom, Microsoft Teams, Webex, and more.
Q: Is wired Ethernet connectivity available in the business center at The Peninsula Tokyo in Tokyo, CH?
A: Yes, wired Ethernet connectivity is available at The Peninsula Tokyo. Please note that The Peninsula Tokyo does not have a business centre.
Q: What are the business center hours at The Peninsula Tokyo in Tokyo, CH?
A: The Peninsula Tokyo does not have a dedicated business center. However, the hotel offers a range of computer and business services to support guests’ professional needs. Guests may enjoy: ・Complimentary high-speed Internet access, including both Wi-Fi and wired Ethernet connections in all guest rooms. ・Laptop rental available upon request (charges apply). ・Printer service available upon request, with equipment delivered directly to the guest room by Housekeeping. ・Front Desk assistance: Available 24 hours a day to support printing, copying, and other business-related needs. Designed for both convenience and discretion, these services help ensure a seamless and productive stay for both business and leisure travelers alike.
Kids Program
Q: Are activities included in the room rate at The Peninsula Tokyo?
A: Some specific offers at The Peninsula Tokyo include complimentary family bonding experiences as part of the room rate. For example, the "Exclusive Family Staycation Offer for ASIJ Families" and the "Exclusive Family Staycation Offer for Nishimachi International School Families" include a choice of a Mocktail/Cocktail Class, Omelette Cooking Class, or Dim Sum Making Class.
Q: Are meals provided for children in the kids program at The Peninsula Tokyo in Tokyo, CH?
A: The Peninsula Tokyo does not offer a kids program.
Q: Are snacks available on-site at The Peninsula Tokyo?
A: Yes, snacks are available on-site at The Peninsula Tokyo. The Peninsula Boutique & Café offers tempting sweets and more, and Peter: The Bar serves a refined selection of light bites. Additionally, The Lobby offers a classic Peninsula Afternoon Tea, which typically includes various savory and sweet treats.
Q: Are there a lot of families staying at The Peninsula Tokyo?
A: The Peninsula Tokyo actively welcomes and caters to families, offering tailored children's amenities, activities, and kid-friendly menus. They have specific family staycation offers, connecting rooms, and suites designed to accommodate families.
Q: Are there educational or cultural activities at The Peninsula Tokyo?
A: Yes, The Peninsula Tokyo offers a variety of educational and cultural activities through its Peninsula Academy program. These programs are designed to provide guests with unique access to historical, cultural, and local lifestyle experiences. Some of the activities include: * Hidden Colours of Tokyo: An Insider’s Guide to the Contemporary Art Scene * The Ichijiku Private Atelier: Kimono Bespoke * The Beauty of Brokenness: Japanese Kintsugi Art Workshop * Enduring allure of flowers: Preserved flowers box making * A Taste to Savour: Sake Brewery Tour * Furin Making: Japanese Wind Chimes for Kids * Wabi-sabi Bonsai Art: Creating New Beauty from Withered Bonsai * Create a One-of-a-Kind Pair: A Custom Sneaker Atelier Experience * Yurakucho Food Tour: Eat Like a Local * VIP Flight over Tokyo: Flight Simulator Experience
Q: Are there family suites available at The Peninsula Tokyo?
A: Yes, The Peninsula Tokyo offers family suites. You can enjoy more space and comfort with a Three-Bedroom Family Suite, which is designed for families and larger groups. Additionally, connecting rooms and suites are available for families, including a Connecting Deluxe Suite. The Grand Premier Suite is also described as ideal for families.
Q: Are there family-friendly excursions at The Peninsula Tokyo?
A: The Peninsula Tokyo offers a guided 60-minute excursion of the Imperial Palace East Gardens, led by a hotel staff member, at a special rate of JPY 7,000. This includes complimentary transportation and a souvenir book. Additionally, the hotel provides a guide to family-friendly activities in Tokyo, which include: * Visiting the Tokyo Skytree. * Biking in the Yanaka neighborhood, including Yanaka Cemetery, Yanaka Ginza, and Tennoji Temple. * Exploring the Samurai Museum. * Visiting animal cafes like Kotori Cafe. * Enjoying Tokyo Disney Resort (Disneyland and DisneySea).
Q: Can parents participate in activities at the kids program at The Peninsula Tokyo in Tokyo, CH?
A: The Peninsula Tokyo does not offer a kids program. However, They would be delighted to assist in arranging personalised tours and experiences that families can enjoy together, including activities suitable for children. As these arrangements are customised in advance, they kindly ask that you contact the hotel directly to discuss your requirements.
Q: Do I need to make a reservation for the kids program at The Peninsula Tokyo in Tokyo, CH?
A: The Peninsula Tokyo does not offer a kids program.
Q: Do rooms have enough space for a family of four or five at The Peninsula Tokyo?
A: Yes, The Peninsula Tokyo offers accommodations suitable for families of four or five. A Deluxe Room can accommodate two adults and two children under the age of 12. For a family of five, an extra bed can be arranged for one additional child, as only one extra bed or baby crib is allowed per room due to the Fire Protection Act in Japan. For larger families or those desiring more space, the Connecting Deluxe Suite is available. This suite combines a Deluxe Suite with a Grand Premier Park Room, offering a total area of 179 sq m, and is described as ideal for traveling families.
Q: Does The Peninsula Tokyo in Tokyo, CH offer a kids program?
A: The Peninsula Tokyo does not offer a kids program. That said, the Concierge team can assist in arranging customised experiences and tours that include child-friendly activities. As these experiences are tailored to each family and require advance planning, they recommend contacting the hotel prior to your stay to discuss your preferences and make the necessary arrangements.
Q: Is The Peninsula Tokyo stroller-friendly?
A: Yes, The Peninsula Tokyo is stroller-friendly. A baby stroller (for children up to 15kg, aged between 7 months and 3 years old) can be arranged with our compliments upon request.
Q: Is there easy access to family attractions near The Peninsula Tokyo?
A: Yes, The Peninsula Tokyo offers easy access to several attractions that can be enjoyed by families. The Imperial Palace is located directly opposite the hotel, and Shibuya Crossing, known for its vibrant atmosphere, is just a short taxi or train ride away. Nezu Shrine, a peaceful retreat, is also conveniently located just north of the hotel. Other recommended spots like Asakusa, Meiji Shrine, and Akihabara are also accessible for exploration.
Q: What child safety measures are in place at The Peninsula Tokyo, such as pool fencing, stair gates, or supervision policies?
A: To ensure a safe stay for children, The Peninsula Tokyo offers baby bed guards upon request. For the swimming pool, children under the age of 12 must be accompanied by a parent or guardian at all times, and only arm floats and inflatable swim bands are permitted. It is also mandatory to wear a swim cap in the pool. Additionally, due to The Fire Protection Act in Japan, only one extra bed or baby crib is allowed per room.
Q: What facilities at The Peninsula Tokyo are specifically designed for children under age 5?
A: The Peninsula Tokyo offers several amenities and facilities for children under the age of 5. These include: * **In-room amenities:** A baby cot (for babies up to 24 months old), baby bed guards, a baby bathtub, and a baby bouncer (for babies up to one year old) can be arranged upon request at no extra charge. A baby stroller (for children up to 15kg, aged between 7 months and 3 years old) is also available. Complimentary baby amenities such as a body care set, wet wipes, and a baby bib are provided. * **Dining:** Highchairs (for children up to 3 years old) and coloring activities are available in the restaurants. An assortment of baby food can also be requested. * **Other facilities:** Private nursing rooms are available upon request, and diaper changing tables are located on Level One and Basement One floors in both female and male restrooms.
Q: What facilities at The Peninsula Tokyo are specifically designed for toddles?
A: The Peninsula Tokyo offers several facilities and amenities designed for toddlers: * **Baby cot:** Available upon request at no extra charge for babies up to 24 months old. * **Baby bed guards:** Can be arranged upon request at no extra charge. * **Highchair:** Available for children up to 3 years old. * **Baby stroller:** Available for children up to 15kg, aged between 7 months and 3 years old. * **Complimentary baby amenities (0-3 years old):** Includes a body care set suitable for sensitive skin, wet wipes, and a baby bib. * **Other items upon request (0-3 years old):** Such as a baby bathtub and a baby bouncer for babies up to one year old. * **Nursing Room & Diaper Changing Table:** Private nursing rooms are available upon request, and diaper changing tables are located on Level One and Basement One floors in both female and male restrooms.
Q: What programs, activities, and amenities does The Peninsula Tokyo offer for guests aged 13-17?
A: Guests aged 13-17 are generally considered adults at The Peninsula Tokyo. For guests in this age range: * They may use the swimming pool. * Guests aged 16 and 17 can access and receive treatments at The Peninsula Spa & Wellness Center.
Local
Q: Are there family-oriented attractions, parks, or restaurants are within 1 mile of The Peninsula Tokyo?
A: The Imperial Palace, featuring a large park area, is located directly opposite The Peninsula Tokyo and offers a family-oriented attraction. Additionally, the hotel's restaurants provide family-friendly dining options with dedicated children's menus.
Q: Are there guided tours near The Peninsula Tokyo?
A: The Peninsula Tokyo offers an experiential program called "Keys to the City," which provides guests with insider access to unique Tokyo experiences, highlighting the city's culture, traditions, art, history, and craftsmanship. Additionally, the hotel features "Historic Walks Through Tokyo" as part of its "Experience Tokyo" offerings.
Q: Are there hiking or biking trails near The Peninsula Tokyo?
A: Yes, there are several biking trails and routes near The Peninsula Tokyo. You can enjoy a city-bisecting bike ride through areas like Ginza, Aoyama, Omotesando Dori, and Yoyogi Park, or explore a scenic 5km loop around the Imperial Palace in Chiyoda-ku. Other notable cycling destinations include Koishikawa Korakuen, Koishikawa Botanical Gardens, Nezu Shrine, Yanaka, Tsukudajima, Odaiba, and Tokyo Tower.
Q: Are there historical districts near The Peninsula Tokyo?
A: Yes, there are historical sites near The Peninsula Tokyo. The Imperial Palace, a significant historical area and former site of the Edo Castle, is located directly opposite the hotel. Additionally, Nezu Shrine, a hidden gem dating back over 1,800 years and offering a tranquil escape into traditional Japanese culture and history, is situated just north of The Peninsula Tokyo.
Q: Are there local festivals or seasonal events at The Peninsula Tokyo?
A: The Peninsula Tokyo helps guests discover seasonal moments across the city. The hotel also offers seasonal dining experiences such as the Fig and Honey Afternoon Tea or Mango and Citrus Afternoon Tea.
Q: Are there museums or cultural sites near The Peninsula Tokyo?
A: The Peninsula Tokyo is conveniently located near several cultural sites. The Imperial Palace is situated directly opposite the hotel, offering a glimpse into Japan's history as the former site of Edo Castle. Just north of the hotel, guests can find Nezu Shrine, a peaceful retreat with beautiful torii gates and traditional Japanese culture, dating back over 1,800 years. Other recommended cultural sites in Tokyo include the Meiji Shrine, a nature-filled sanctuary founded in 1921, and the historic Asakusa district, known for its temple town heritage.
Q: Are there parks or outdoor spaces near The Peninsula Tokyo?
A: Yes, The Peninsula Tokyo is conveniently located near several beautiful parks and outdoor spaces. The hotel overlooks the Imperial Palace and the Imperial Palace Gardens, and some suites offer views of Hibiya Park. Additionally, Nezu Shrine, with its serene pathways and lush garden, is located just north of the hotel, and Meiji Shrine, a nature-filled sanctuary, is also mentioned as being nearby.
Q: Are there rooftop or scenic restaurants nearby The Peninsula Tokyo?
A: Yes, The Peninsula Tokyo features scenic restaurants. Peter, located on the 24th floor, offers sweeping views of Tokyo’s Imperial Palace and the city skyline. Hei Fung Terrace also provides sweeping views of the Imperial Palace Gardens.
Q: Are there tourist sites within walking distance at The Peninsula Tokyo?
A: Yes, The Imperial Palace is located opposite The Peninsula Tokyo. The hotel is also steps from Ginza and overlooks the Imperial Palace Gardens.
Q: Can I book excursions through The Peninsula Tokyo?
A: The Peninsula Tokyo offers an experiential program called "Keys to the City," which provides hotel guests with insider access to incredible "only-in-Tokyo" experiences. These include curated offerings highlighting Japan's cultures and traditions, such as art, history, craftsmanship, shopping, nightlife, and cuisine.
Q: Do I need a car to explore the area near The Peninsula Tokyo?
A: The Peninsula Tokyo is superbly located in the heart of Marunouchi, overlooking the Imperial Palace and steps from Ginza. This central location suggests that many areas can be explored on foot or via public transport, making a car unnecessary for exploring the immediate vicinity.
Q: Does The Peninsula Tokyo offer free local transportation?
A: The Peninsula Tokyo offers complimentary local transportation services, including a MINI Cooper Concierge Service and daily dinner drop-off, as part of its exclusive suite benefits. The MINI Cooper Concierge Service is chauffeur-driven within a ten-kilometer radius from the hotel for drives up to three hours, available from 10:30 am to 7:30 pm, subject to availability and reservations. The complimentary daily dinner drop-off is available from 5:00 pm to 9:30 pm within a ten-kilometer radius from the hotel, with reservations required 24 hours in advance.
Q: Is the area around The Peninsula Tokyo walkable?
A: The Peninsula Tokyo is superbly located in the heart of Marunouchi, overlooking the Imperial Palace and steps from Ginza, indicating that the area is walkable to these locations.
Q: Is the neighborhood around The Peninsula Tokyo more upscale or casual?
A: The Peninsula Tokyo is superbly located in the heart of Marunouchi, overlooking the Imperial Palace and steps from Ginza. This area is known for its sophisticated atmosphere, blending contemporary luxury with refined Japanese hospitality.
Q: Is the neighborhood around The Peninsula Tokyo tourist or local-oriented?
A: The Peninsula Tokyo is "superbly located in the heart of Marunouchi, overlooking the Imperial Palace and steps from Ginza." The surrounding area features many iconic and vibrant landmarks, including the Imperial Palace, Shibuya Crossing, Nezu Shrine, Asakusa, Meiji Shrine, and Akihabara, which are highlighted as "must-see" destinations for visitors. The hotel also offers an "experiential program, Keys to the City," providing guests with "insider access to incredible 'only-in-Tokyo' experiences" that showcase Japan's cultures and traditions, including art, history, craftsmanship, shopping, nightlife, and cuisine.
Q: Is The Peninsula Tokyo centrally located for sightseeing?
A: Yes, The Peninsula Tokyo is superbly located in the heart of Marunouchi, overlooking the Imperial Palace and steps from Ginza. It is also opposite the Imperial Palace, just north of Nezu Shrine, and a short taxi or train ride from Shibuya Crossing, making it well-situated for sightseeing.
Q: Is there nightlife near The Peninsula Tokyo?
A: Yes, there are nightlife options near The Peninsula Tokyo. The hotel offers an experiential program called "Keys to the City" which provides insider access to "only-in-Tokyo" experiences, including nightlife. Additionally, The Peninsula Tokyo itself features "Peter: The Bar," which is described as being "just steps away from your room" and offers late-night sips with panoramic views of the Ginza nightscape and Imperial Palace gardens. The area around the hotel is also noted for its late-night bars.
Q: Is there shopping close to The Peninsula Tokyo?
A: Yes, there is shopping close to The Peninsula Tokyo. The hotel is superbly located "steps from Ginza," which is a vibrant downtown district known for shopping. Additionally, the hotel's "Keys to the City" program highlights shopping as one of the unique experiences available to guests. Specific shopping destinations mentioned include Hankyu Men's, Shosaikan, and G.Itoya, as well as areas like Shibuya Crossing and Akihabara.
Q: What activities are near The Peninsula Tokyo?
A: The Peninsula Tokyo is conveniently located near several attractions and offers access to unique experiences. Nearby activities and sights include: * **Akihabara:** The world's largest electronics town, ideal for tech-savvy travelers. * **Shibuya Crossing:** An iconic and vibrant landmark, a short taxi or train ride away. * **Nezu Shrine:** A peaceful retreat north of the hotel, known for its torii gates and lush garden. * **The Imperial Palace:** Located opposite the hotel, featuring a large park, moats, and ancient stone walls. * **Asakusa:** A vibrant district along the Sumida-gawa River, rich in history and home to Senso-ji Temple. * **Meiji Shrine:** A nature-filled sanctuary enshrining Emperor and Empress Meiji. * **Ginza:** Steps away from the hotel, offering shopping, dining, and entertainment. The hotel also highlights seasonal experiences such as "Sakura Spots near The Peninsula Tokyo" for cherry blossom viewing and "Winter Illuminations in Tokyo near The Peninsula Tokyo." Guests can also explore "A Day in the Life of a Local – Cherry Blossom in Japan 2026 Edition," ""Omotenashi" Special Experience in Chiyoda," and "Historic Walks Through Tokyo." Additionally, The Peninsula Tokyo's "Keys to the City" program provides guests with insider access to various "only-in-Tokyo" experiences, covering art, history, craftsmanship, shopping, nightlife, and cuisine.
Q: What are some popular attractions near The Peninsula Tokyo in Tokyo, CH?
A: The Peninsula Tokyo is located in the Yurakucho / Hibiya district, one of Tokyo’s most prestigious and convenient areas, set between the Imperial Palace, Ginza, and Marunouchi. Here are key attractions within easy walking distance of the hotel: Nearby Attractions Imperial Palace & East Gardens 2–10 minutes’ walk Stroll through the Kokyo Gaien plaza, see the iconic Nijubashi Bridge, or explore the free East Gardens with historic Edo Castle remains. Hibiya Park Across the street Tokyo’s first Western-style park, ideal for a peaceful walk, seasonal flowers, and outdoor events. Ginza Shopping District 5-minute walk Luxury boutiques, department stores such as Mitsukoshi and Ginza Six, and lively dining. Chuo-dori becomes pedestrian-only on weekends. Tokyo Midtown Hibiya 2-minute walk A modern complex with shops, restaurants, cinema, and an elevated garden overlooking Hibiya Park and the Imperial Palace.
Q: What are the most-visited attractions within 1 mile of The Peninsula Tokyo?
A: The Imperial Palace is located opposite The Peninsula Tokyo, and Ginza is steps away from the hotel.
Q: What attractions are near The Peninsula Tokyo?
A: Attractions near The Peninsula Tokyo include: * The Imperial Palace, located opposite the hotel and offering sweeping views. * Ginza, which is steps away. * Shibuya Crossing, a short taxi or train ride from the hotel. * Nezu Shrine, tucked away just north of The Peninsula Tokyo. * The Imperial Palace Gardens.
Q: What local cuisine is popular in this area at The Peninsula Tokyo?
A: The Peninsula Tokyo offers several local Japanese cuisine options, including Japanese multi-course dining at Zuicho, Teppanyaki at mon cher ton ton HIBIYA, and Tempura at Ten-ichi.
Q: What offsite activities are available near The Peninsula Tokyo?
A: The Peninsula Tokyo offers access to a variety of offsite activities and attractions. These include: * **Shibuya Crossing:** An iconic and vibrant landmark for sightseeing, shopping, dining, and entertainment. * **Nezu Shrine:** A peaceful retreat with beautiful torii gates, serene pathways, and a lush garden. * **The Imperial Palace:** Located opposite the hotel, featuring a large park area, moats, and ancient stone walls. * **Asakusa:** A vibrant downtown district with historical elements, located along the Sumida-gawa River. * **Meiji Shrine:** A nature-filled sanctuary enshrining Emperor and Empress Meiji. * **Akihabara:** The world's largest electronics town, packed with shops for electronics and duty-free items. * **Ginza:** A nearby area for shopping and dining. * **Cherry Blossom in Japan:** Seasonal experiences like "A Day in the Life of a Local – Cherry Blossom in Japan" and "Sakura Spots near The Peninsula Tokyo." * **Winter Illuminations in Tokyo.** * **"Omotenashi" Special Experience in Chiyoda.** * **Historic Walks Through Tokyo.** * **Onsen in Tokyo.** * **Keys to the City program:** Provides insider access to "only-in-Tokyo" experiences highlighting art, history, craftsmanship, shopping, nightlife, and cuisine.
Pool
Q: Are floatation devices allowed in the pool at The Peninsula Tokyo in Tokyo, CH?
A: Only arm floats and inflatable swim bands are allowed in the pool at The Peninsula Tokyo.
Q: Are pool reservations required at The Peninsula Tokyo?
A: Yes, The Peninsula Tokyo kindly asks guests to pre-book their requested time for the swimming pool, for a duration of one hour. Each room may book up to one reservation per night's stay.
Q: Are pool towels provided at The Peninsula Tokyo in Tokyo, CH?
A: Yes, pool towels are provided at The Peninsula Tokyo.
Q: Are there age restrictions at The Peninsula Tokyo?
A: Yes, The Peninsula Tokyo has age-related policies and restrictions: * Children aged 11 and below can stay at no extra cost in an adult's room. * Children over 12 years old are considered adults for occupancy and pricing. * A minimum age of 16 is required for access to and treatments in The Peninsula Spa & Wellness Center. * Children between 4 and 12 years old may use the swimming pool during specific hours: 9:00 am to 6:00 pm on weekdays, and 9:00 am to 8:00 pm on Saturday, Sunday, and Public Holidays. Children under 12 must be accompanied by a parent or guardian at all times in the pool area. * Some restaurants, specifically Peter: The Bar, Sushi Wakon, and HIBIYA mon cher ton ton, have age limitations. For the "Dining Journey" package, guests dining with children under the age of 12 will require a private dining room with an additional charge.
Q: Are there any pool restrictions at The Peninsula Tokyo in Tokyo, CH (e.g., swimwear policy)?
A: Yes, there are specific pool guidelines at The Peninsula Tokyo. Guests are encouraged to arrive at the pool wearing swimwear, along with a bathrobe and slippers provided in their hotel room. It is mandatory to use a swim cap in the pool, which can be purchased or rented for free. Children over 4 years old may use the swimming pool, but those under 12 must be supervised by a parent or guardian. The pool is open to children from 9:00 am to 6:00 pm on weekdays and until 8:00 pm on weekends and national holidays. Only arm floats and inflatable swim bands are allowed in the pool.
Q: Are there any poolside activities available at The Peninsula Tokyo in Tokyo, CH?
A: No, poolside activities are not available at The Peninsula Tokyo.
Q: Are there lockers available at the pool or fitness center at The Peninsula Tokyo in Tokyo, CH?
A: Yes, there are fully equipped locker rooms available at The Peninsula Tokyo's fitness center.
Q: Are there pool time restrictions for children at The Peninsula Tokyo?
A: Children aged 4 to 12 years may use the swimming pool from 9:00 am to 6:00 pm on weekdays, and from 9:00 am to 8:00 pm on Saturdays, Sundays, and Public Holidays. Children under 12 years old must be accompanied by a parent or guardian at all times.
Q: Are there quiet pool areas at The Peninsula Tokyo?
A: The Peninsula Tokyo features an indoor heated swimming pool that spans 20 metres, offering a serene environment.
Q: Are there time restrictions for kids at The Peninsula Tokyo?
A: Yes, there are some time restrictions for children at The Peninsula Tokyo: * **Swimming Pool:** Children between the ages of 4 and 12 years may use the swimming pool from 9:00 am to 6:00 pm on weekdays, and from 9:00 am to 8:00 pm on Saturday, Sunday, and Public Holidays. Children under 12 must be accompanied by a parent or guardian at all times. * **Restaurants:** There are age limitations for Peter: The Bar, Sushi Wakon, and HIBIYA mon cher ton ton. * **Spa & Wellness Center:** A minimum age of 16 is required for access to and treatments in The Peninsula Spa & Wellness Center.
Q: Can I bring food and drinks to the pool area at The Peninsula Tokyo in Tokyo, CH?
A: No, food and drinks (except water) are not permitted at the pool area at The Peninsula Tokyo.
Q: Can I host a private pool event at The Peninsula Tokyo in Tokyo, CH?
A: No, private events are not permitted at The Peninsula Tokyo's swimming pool.
Q: Do the pools at The Peninsula Tokyo in Tokyo, CH offer a sloped entry?
A: The swimming pool at The Peninsula Tokyo is directly accessible from the elevator, providing convenient and straightforward access for guests.
Q: Do the pools at The Peninsula Tokyo in Tokyo, CH offer have a self-operating lift?
A: The swimming pool at The Peninsula Tokyo can be accessed via two elevators: directly from the guest elevators, or from the lobby elevator.
Q: Does The Peninsula Tokyo in Tokyo, CH have a lap pool or swim lanes?
A: The Peninsula Tokyo features a 20-metre indoor heated swimming pool, which offers a serene environment and views of the Imperial Palace Gardens. This pool is suitable for lap swimming.
Q: Does The Peninsula Tokyo in Tokyo, CH have a pool for fitness or water aerobics?
A: Yes, The Peninsula Tokyo has an indoor heated swimming pool that spans 20 meters, providing a serene environment suitable for swimming and laps. Water aerobics is not permitted.
Q: Does The Peninsula Tokyo in Tokyo, CH have a poolside bar or restaurant?
A: The Peninsula Tokyo does not have a dedicated poolside bar or restaurant. However, guests may enjoy dining and drinks at various on-site venues, including the hotel’s restaurants and lounges such as The Lobby for Afternoon Tea or Peter: The Bar for cocktails and light bites. For guests using The Peninsula Spa and Wellness facilities, food may be ordered from the In-Room Dining menu and enjoyed in the designated tea area within the spa. Please note that dining is not available directly at the poolside.
Q: Does The Peninsula Tokyo in Tokyo, CH have a swimming pool?
A: Yes, The Peninsula Tokyo has a 20-metre indoor heated swimming pool.
Q: Does The Peninsula Tokyo in Tokyo, CH have an age restriction for the pool?
A: Yes, The Peninsula Tokyo has an age restriction for the pool. Children over 4 years old may use the swimming pool, but those under 12 years old must be supervised by parents or guardians while swimming. The pool is open to children from 9:00 am to 6:00 pm on weekdays and until 8:00 pm on weekends and national holidays.
Q: Does The Peninsula Tokyo in Tokyo, CH offer poolside cabanas for rent?
A: The Peninsula Tokyo offers a 20-metre indoor heated swimming pool with views of the Imperial Palace Gardens, but there are no poolside cabanas for rent. Loungers are available for use at no extra charge.
Q: Does The Peninsula Tokyo in Tokyo, CH offer poolside service or waitstaff?
A: As one of Tokyo’s premier luxury hotels, the pool area (located on the 5th floor) is staffed to ensure a high-end experience. While there is no poolside service for food and drinks, there are attendants on duty at the pool area. Their primary roles include: * Greeting guests and escorting them to a lounge chair. * Setting up your lounger with fresh towels. * Providing complimentary chilled bottled water upon arrival.
Q: Does the The Peninsula Tokyo in Tokyo, CH have a children's pool?
A: The Peninsula Tokyo does not have a separate children's pool, but children above the age of 4 can use the main swimming pool during designated hours, provided they are accompanied by a parent or guardian.
Q: How large is the pool at The Peninsula Tokyo?
A: The indoor heated swimming pool at The Peninsula Tokyo spans 20 metres.
Q: Is The Peninsula Tokyo's pool covered or climate-controlled for use during inclement weather?
A: The Peninsula Tokyo features an indoor heated swimming pool, making it suitable for use during inclement weather.
Q: Is the pool a highlight of The Peninsula Tokyo?
A: The crystal-clear water of The Peninsula Tokyo’s indoor heated swimming pool spans 20 metres, offering a serene environment in the heart of Tokyo. It is featured as one of the hotel's highlights.
Q: Is the pool accessible to guests with disabilities at The Peninsula Tokyo in Tokyo, CH?
A: The pool at The Peninsula Tokyo is accessible to guests with disabilities. The hotel provides facilities and services to accommodate guests with mobility needs, ensuring a comfortable and inclusive experience.
Q: Is the pool adults-only at The Peninsula Tokyo?
A: Children over 4 years old may use the swimming pool. Children between the ages of 4 and 12 years old may use the swimming pool from 9:00 am to 6:00 pm on weekdays, and from 9:00 am to 8:00 pm on Saturday, Sunday, and Public Holidays. Children under 12 years old must be supervised by a parent or guardian.
Q: Is the pool at The Peninsula Tokyo big enough for laps?
A: The Peninsula Tokyo's indoor heated swimming pool spans 20 meters.
Q: Is the pool at The Peninsula Tokyo in Tokyo, CH indoor or outdoor?
A: The pool at The Peninsula Tokyo is an indoor heated swimming pool.
Q: Is the pool at The Peninsula Tokyo in Tokyo, CH open year-round?
A: Yes, the swimming pool at The Peninsula Tokyo is open year-round. Because the pool is located indoors and is temperature-controlled, it remains open through all seasons. Here are a few additional details about the facility that might be helpful for your visit: *Type: It is a 20-meter (65-foot) indoor heated pool. *Features: The pool area includes a vitality pool (jacuzzi) and an outdoor terrace with views of the Imperial Palace gardens and Hibiya Park. *Access: Use of the pool is complimentary for overnight hotel guests. *Requirements: Like many high-end hotels in Japan, swim caps are required to be worn in the pool. If you don't have your own, the hotel typically provides them for guest use. *Age Restrictions: Children are permitted but must be accompanied by an adult, and there may be specific "quiet hours" or age-related policies during certain times of the day. It is always a good idea to check with the hotel concierge shortly before your arrival, as the pool may occasionally close for brief periods of scheduled maintenance.
Q: Is the pool family-friendly at The Peninsula Tokyo?
A: Yes, the pool at The Peninsula Tokyo is family-friendly. Children aged 4 to 12 years old may use the swimming pool. Children under 12 years old must be accompanied by a parent or guardian at all times. The pool hours for children are: * Weekdays: 9:00 am to 6:00 pm * Saturday, Sunday, and Public Holidays (or Fri., Sat., Sun., and National Holidays): 9:00 am to 8:00 pm Only arm floats and inflatable swim bands are allowed in the pool, and it is mandatory to wear a swim cap.
Q: Is the pool heated at The Peninsula Tokyo in Tokyo, CH?
A: Yes, the pool at The Peninsula Tokyo is an indoor heated swimming pool.
Q: Is the pool heated in colder months at The Peninsula Tokyo?
A: Yes, The Peninsula Tokyo features an indoor heated swimming pool.
Q: Is the pool private or shared with other properties at The Peninsula Tokyo?
A: The Peninsula Tokyo's indoor heated swimming pool is for guests of the hotel. The context does not indicate that it is shared with other properties.
Q: Is the pool rooftop at The Peninsula Tokyo?
A: The Peninsula Tokyo's indoor heated swimming pool is located on the 5th floor. It offers views of the Imperial Palace Gardens and Hibiya Park from an adjacent vitality pool with a balcony.
Q: Is the pool temperature comfortable year-round at The Peninsula Tokyo?
A: The Peninsula Tokyo features an indoor heated swimming pool, ensuring a comfortable temperature for guests.
Q: Is there a hot tub or jacuzzi available at The Peninsula Tokyo in Tokyo, CH?
A: Yes, a vitality pool (jacuzzi) is available at The Peninsula Tokyo.
Q: Is there a lifeguard on duty at The Peninsula Tokyo in Tokyo, CH?
A: Yes, The Peninsula Tokyo has a certified lifeguard on duty during the pool's operating hours from 6:30 AM to 10:00 PM.
Q: Is there a pool for adults only at The Peninsula Tokyo in Tokyo, CH?
A: The Peninsula Tokyo does not have a dedicated adults-only pool. The hotel features one main swimming pool located on the 5th floor, a 20-meter indoor heated pool. While the pool may be used by guests 4 years old and above, several guidelines are in place to maintain a calm and relaxing environment: Supervision: Children under 12 years old must be accompanied by an adult at all times. Atmosphere: The pool area is designed to be a serene space, and guests are kindly encouraged to keep noise levels low. Fitness Center: The adjacent Fitness Center is reserved exclusively for guests aged 16 and above. For a quieter experience: Guests seeking a more tranquil, adults-only atmosphere may wish to visit during the early morning (6:00–9:00 AM) or later in the evening (after 6:00 PM on weekdays and after 8:00 PM on weekends), when the pool is less frequented by families.
Q: Is there a whirlpool available for guests at The Peninsula Tokyo in Tokyo, CH?
A: Yes, The Peninsula Tokyo offers a vitality pool with a balcony that provides views of the Imperial Palace Gardens and Hibiya Park.
Q: Is there an accessible entrance to the on-site swimming pool at The Peninsula Tokyo in Tokyo, CH?
A: Yes, the swimming pool at The Peninsula Tokyo is designed with accessibility in mind. Located on the 5th floor, it can be reached directly via the guest elevators. The elevators, corridors, and pool entrance are all wheelchair accessible, featuring wide, level pathways to ensure comfortable and easy movement.
Q: What amenities, furnishings, and services are available at The Peninsula Tokyo's pool area?
A: The Peninsula Tokyo features an indoor, heated swimming pool that spans 20 meters, offering a serene environment.
Q: What are the operating hours for the pool at The Peninsula Tokyo in Tokyo, CH?
A: The pool at The Peninsula Tokyo operates from 6:30 am to 10:00 pm.
Q: What is the maximum pool depth at The Peninsula Tokyo in Tokyo, CH?
A: The maximum pool depth at The Peninsula Tokyo is 1.4 metres.
Q: What is the pool dress code at The Peninsula Tokyo?
A: At The Peninsula Tokyo's pool, it is mandatory to use a swim cap. Swim caps are available for purchase or complimentary rental. Guests are encouraged to arrive at the pool wearing their swimwear, bathrobe, and slippers, which are provided in their hotel room.
Spa
Q: Are body scrubs or wraps available at The Peninsula Tokyo?
A: Yes, body scrubs and wraps are available at The Peninsula Tokyo. The Peninsula Spa & Wellness Center offers: * **Body Exfoliation:** * [Subtle Energies] Detoxifying Body Exfoliation (Cinnamon & Walnut Shell or Himalayan Energising Body Polish) * **Body Wraps:** * [Subtle Energies] Green Tea & Tulasi Detox Body Wrap * [Subtle Energies] Precious Mineral Body Wrap
Q: Are prenatal massages available at The Peninsula Tokyo?
A: Yes, The Peninsula Tokyo offers a Maternity Massage designed for mothers-to-be after their first trimester. This 55-minute treatment uses gentle yet effective techniques to relieve tension in areas such as the lower back and hips, while essential oils nourish and protect the skin. The price for this treatment is JPY 37,950.
Q: Are robes and slippers provided at The Peninsula Tokyo?
A: Yes, bathrobes and slippers are provided in the suites at The Peninsula Tokyo.
Q: Are spa amenities accessible without booking a treatment at The Peninsula Tokyo?
A: The relaxation area, which includes the thermal suite, is only accessible 60 minutes prior to a spa treatment booking.
Q: Are there express treatments for short stays at The Peninsula Tokyo?
A: The Peninsula Tokyo offers several treatments with a duration of 55 minutes, which may be suitable for shorter stays. These include: **Facial Treatments:** * [Subtle Energies] Advanced Biotech Facial (55 minutes) * [Subtle Energies] Holistic Customized Facial (55 minutes) * [Margy's] Skin Brightening Facial (55 minutes) **Body Treatments:** * Shiatsu Treatment (55 minutes) * [Subtle Energies] Advanced Holistic Massage (55 minutes) * [Subtle Energies] Tokyo Tailor-made Massage (55 minutes) * [Subtle Energies] Deep Relief Massage (55 minutes) * [Margy's] Anti-Aging Body Massage (55 minutes) **Body Exfoliation and Wrap:** * [Subtle Energies] Detoxifying Body Exfoliation (55 minutes) **Specialty Treatments:** * Maternity Massage (55 minutes)
Q: Are there seasonal spa promotions at The Peninsula Tokyo?
A: Yes, The Peninsula Tokyo offers seasonal spa promotions. For example, there was a "Spring Pampering at The Peninsula Spa" offer for Nishimachi International School, which included special prices on the Tokyo Tailor-made Massage and Holistic Customized Facial. This offer was valid from March 1 to 27, 2022.
Q: Are there signature or locally inspired treatments at The Peninsula Tokyo?
A: Yes, The Peninsula Tokyo Spa & Wellness offers both signature and locally inspired treatments. Signature treatments include: * [Subtle Energies] Detox and Adrenal Boost Therapy * [Subtle Energies] Sleep Well, Wake Well * [Subtle Energies] Tailor-made Time * [Subtle Energies] Tailor-made Time for Two Locally inspired treatments include: * **Zen - Balancing -**: This treatment is rooted in Zen philosophy and combines ancient Japanese healing techniques with natural ingredients, including a Japanese incense ceremony, a foot bath with purifying mountain salts, and jade stones. * **Chi - Healing -**: This treatment incorporates a therapeutic back massage with wood scent oils, foot reflexology, a scalp massage with camellia oil, and the aroma of a rejuvenating Aomori Hiba pillow. * **Shiatsu Treatment**: This is a form of gentle therapeutic body work that originated in Japan, using kneading and pressing techniques. You can also opt for a Shiatsu treatment by Takashi Namikoshi, the grandson of the founder of Shiatsu.
Q: Are there spa + dining packages at The Peninsula Tokyo?
A: Yes, The Peninsula Tokyo offers a "Tokyo Summer Retreat" package that includes a USD 100 dining and spa credit.
Q: Are there spa packages with room stays at The Peninsula Tokyo?
A: Yes, The Peninsula Tokyo offers spa packages with room stays. For example, the "Life Lived Best Room Package" includes a 1 hour 50-minute treatment at The Peninsula Spa, with a choice of Sleep Well, Wake Well Treatment, Detox and Adrenal Boost Therapy, or Zen Balancing. This package is available for both one-night and two-night stays and also includes complimentary access to the Fitness Center and swimming pool.
Q: Are there wellness classes like yoga or meditation at The Peninsula Tokyo?
A: Yes, The Peninsula Tokyo offers meditation and relaxation choices as part of its "Life Lived Best" wellness program, which includes traditional mindfulness practices. They also provide energizing fitness-centre classes and guided strength and flexibility routines.
Q: Are there wellness retreat packages at The Peninsula Tokyo?
A: Yes, The Peninsula Tokyo offers wellness retreat packages. One such offering is the **"Life Lived Best" room package**, which is part of the global Peninsula Wellness initiative. This package provides opportunities to pursue fitness, mindfulness, and nutritional goals, focusing on Physical Fitness, Mental Well-Being, and Nutrition. It is available for one-night or two-night stays and includes benefits such as: * Naturally Peninsula breakfast * Dinner (The Zen Meal for one-night stay, Naturally Peninsula dinner for two-night stay) * A 1 hour 50-minute treatment at The Peninsula Spa (choice of Sleep Well, Wake Well Treatment, Detox and Adrenal Boost Therapy, or Zen Balancing) * 45-minute semi-private training * "Peninsula Time" (early check-in from 6:00 am and late check-out until 10:00 pm) * Wellness-related welcome amenities * Complimentary access to the Fitness Center and swimming pool Additionally, The Peninsula Spa & Wellness Center offers **"The Peninsula Wellness Journey"** programs, which include: * **Weekday Spa Escape:** Features a 1 hour 50-minute body massage and facial treatment, complimentary swimming pool access, and a plant-based Naturally Peninsula Menu. * **Indulgent Beauty:** Includes a 1 hour 50-minute body exfoliation and facial treatment, complimentary swimming pool access, and a plant-based Naturally Peninsula Menu. * **De-Stress Retreat:** Offers a 2 hour 20-minute body massage and facial treatment, complimentary swimming pool access, and a plant-based Naturally Peninsula Menu.
Q: Can I book spa services online at The Peninsula Tokyo?
A: Yes, you can book spa services online at The Peninsula Tokyo.
Q: Can I request a specific therapist at The Peninsula Tokyo?
A: For Shiatsu treatments, you may request Takashi Namikoshi, the third-generation master of Namikoshi Shiatsu. The spa offers Shiatsu treatments specifically "by Namikoshi." For other treatments, the context does not specify if individual therapists can be requested.
Q: Does The Peninsula Tokyo in Tokyo, CH have a spa on-site?
A: Yes, The Peninsula Tokyo has a spa on-site.
Q: Does the spa offer facials at The Peninsula Tokyo?
A: Yes, The Peninsula Spa & Wellness Center offers a variety of facial treatments. These include luxury skincare and revolutionary anti-ageing facial treatments from Margy’s MonteCarlo, as well as holistic treatments by Subtle Energies. Some of the specific facials mentioned are The Peninsula Facial by Margy's, Advanced Biotech Facial, Holistic Customized Facial, Ultimate Boost & Collagen Facial, Super-Lift Haute Couture Facial, Stem Cells Illuminating Facial, and Skin Brightening Facial.
Q: Does the spa offer wellness rituals or multi-hour packages at The Peninsula Tokyo?
A: Yes, The Peninsula Tokyo Spa & Wellness Center offers several wellness rituals and multi-hour packages. These include: * **The Peninsula Wellness Journey** programs: * **Weekday Spa Escape**: Includes a 1 hour 50-minute body massage and facial treatment, complimentary access to the swimming pool, and a plant-based Naturally Peninsula Menu. * **Indulgent Beauty**: Features a 1 hour 50-minute body exfoliation and facial treatment, complimentary access to the swimming pool, and a plant-based Naturally Peninsula Menu. * **De-Stress Retreat**: A 2 hour 20-minute body massage and facial treatment, complimentary access to the swimming pool, and a plant-based Naturally Peninsula Menu. * **Peninsula Signature** treatments: * **Detox and Adrenal Boost Therapy**: A 2-hour therapeutic treatment. * **Sleep Well, Wake Well**: A 1 hour 50-minute treatment designed to balance the body and assist with sleeping patterns. * **Tailor-made Time**: A 2 hour 50-minute customized spa treatment. * **Tailor-made Time for Two**: A 1 hour 45-minute customized spa treatment for two. * **Zen - Balancing -**: A 1 hour 50-minute treatment combining ancient Japanese healing techniques. Additionally, the **Life Lived Best Room Package** includes a 1 hour 50-minute spa treatment (choice of Sleep Well, Wake Well Treatment, Detox and Adrenal Boost Therapy, or Zen Balancing) and a 45-minute semi-private training session.
Q: Does the spa provide men’s grooming treatments at The Peninsula Tokyo?
A: Yes, The Peninsula Spa & Wellness Center offers treatments specifically for men, such as the [Subtle Energies] Gentleman's Facial and [Subtle Energies] A Gentleman's Day.
Q: Does the spa use organic or premium skincare brands at The Peninsula Tokyo?
A: The Peninsula Spa & Wellness Center offers luxury skincare and revolutionary anti-ageing facial treatments from Margy’s MonteCarlo. They also provide holistic treatments by Subtle Energies, an Australia-based results-driven aromatherapy and natural skincare line.
Q: Is there a spa pool separate from the main pool at The Peninsula Tokyo?
A: Yes, The Peninsula Tokyo has an indoor heated swimming pool that spans 20 meters, and adjacent to it, there is a vitality pool with a balcony that offers views of the Imperial Palace Gardens and Hibiya Park.
Q: Is there an accessible entrance to the on-site spa at The Peninsula Tokyo in Tokyo, CH?
A: Yes, The Peninsula Spa at The Peninsula Tokyo is fully accessible. The hotel maintains high standards of barrier-free design. Key accessibility features include: 1. Access to the Spa Located on the 6th floor, the spa is reachable via the hotel’s main elevators, which are spacious enough for wheelchairs and equipped with braille and low-level buttons. 2. Spa Entrance and Interior Level Access: The entrance and reception area are on a flat surface with no steps, ensuring smooth entry for guests using wheelchairs or mobility aids.
Q: What are the spa treatment prices at The Peninsula Tokyo?
A: The Peninsula Spa & Wellness Center offers a variety of treatments with the following prices: **Peninsula Signatures:** * [Subtle Energies] Detox and Adrenal Boost Therapy (2 hours): JPY 71,760 * [Subtle Energies] Sleep Well, Wake Well (1 hour 50 minutes): JPY 65,780 * [Subtle Energies] Tailor-made Time (2 hours 50 minutes): JPY 97,405 * [Subtle Energies] Tailor-made Time for Two (1 hour 45 minutes): JPY 123,900 * Zen - Balancing - (1 hour 50 minutes): JPY 65,780 * Chi - Healing - (1 hour 25 minutes): JPY 51,865 **The Peninsula Wellness Journey:** * [Subtle Energies] Weekday Spa Escape (Body Massage and Facial Treatment, 1 hour 50 minutes): JPY 65,780 * [Subtle Energies] Indulgent Beauty (Body Exfoliation and Facial Treatment, 1 hour 50 minutes): JPY 65,780 * [Subtle Energies] De-Stress Retreat (Body Massage and Facial Treatment, 2 hours 20 minutes): JPY 81,900 **Facial Treatments:** * [Margy's] The Peninsula Facial by Margy's (1 hour 25 minutes): JPY 55,660 * [Subtle Energies] Advanced Biotech Facial: * 55 minutes: JPY 40,480 * 1 hour 25 minutes: JPY 55,660 * [Subtle Energies] Holistic Customized Facial: * 55 minutes: JPY 37,950 * 1 hour 25 minutes: JPY 51,865 * [Margy's] Ultimate Boost & Collagen Facial (1 hour 25 minutes): JPY 55,660 * [Margy's] Super-Lift Haute Couture Facial (1 hour 25 minutes): JPY 55,660 * [Margy's] Stem Cells Illuminating Facial (1 hour 25 minutes): JPY 55,660 * [Margy's] Skin Brightening Facial (55 minutes): JPY 40,480 **Body Treatments:** * Shiatsu Treatment: * 55 minutes: JPY 37,950 * 55 minutes by Namikoshi: JPY 41,745 * 1 hour 25 minutes: JPY 51,865 * 1 hour 25 minutes by Namikoshi: JPY 55,660 * 1 hour 50 minutes: JPY 65,780 * 1 hour 50 minutes by Namikoshi: JPY 69,575 * [Subtle Energies] Advanced Holistic Massage: * 55 minutes: JPY 37,950 * 1 hour 25 minutes: JPY 51,865 * [Subtle Energies] Tokyo Tailor-made Massage: * 55 minutes: JPY 37,950 * 1 hour 25 minutes: JPY 51,865 * [Subtle Energies] Deep Relief Massage: * 55 minutes: JPY 37,950 * 1 hour 25 minutes: JPY 51,865 * [Margy's] Anti-Aging Body Massage: * 55 minutes: JPY 37,950 * 1 hour 25 minutes: JPY 51,865 **Body Exfoliation and Wrap:** * [Subtle Energies] Detoxifying Body Exfoliation (55 minutes): JPY 37,950 * [Subtle Energies] Green Tea & Tulasi Detox Body Wrap (1 hour 15 minutes): JPY 44,775 * [Subtle Energies] Precious Mineral Body Wrap (1 hour 30 minutes): JPY 53,640 **Specialty Treatments:** * Maternity Massage (55 minutes): JPY 37,950 Please note that all prices are inclusive of consumption tax and a 15% service charge.
Q: What certifications, awards, or affiliations does The Peninsula Tokyo's spa hold?
A: The Peninsula Spa & Wellness Center holds a prestigious Five-Star rating by Forbes Travel Guide.
Q: What types of treatments are offered at the spa at The Peninsula Tokyo in Tokyo, CH?
A: The Peninsula Spa & Wellness Center offers luxury skincare and revolutionary anti-ageing facial treatments from Margy’s Monte Carlo as well as holistic treatments by Subtle Energies, the Australia-based results-driven aromatherapy and natural skincare line that combines classic Ayurveda methods with modern techniques presented in therapeutic massages, revitalizing facials, detoxifying scrubs, and signature journeys. Some specific treatments include the Detox and Adrenal Boost Therapy, Sleep Well, Wake Well, and Tailor-made Time. Additionally, there are body treatments like Shiatsu, which is a form of therapeutic bodywork originating from Japan.
Laundry Services
Q: Are there any laundry service promotions or discounts at The Peninsula Tokyo in Tokyo, CH?
A: There are no specific promotions or discounts for laundry services at The Peninsula Tokyo. However, a valet box is available for discreet and seamless pick-up and delivery of laundry, among other services.
Q: Are there self-service laundry facilities available on site at The Peninsula Tokyo in Tokyo, CH?
A: There are no self-service laundry facilities on site. However, they offer a valet box for discreet and seamless pick-up and delivery of laundry services.
Q: Can I request dry cleaning at The Peninsula Tokyo in Tokyo, CH?
A: Yes, The Peninsula Tokyo offers a valet box for discreet and seamless pick-up and delivery of laundry, which includes services like dry cleaning.
Q: Does The Peninsula Tokyo in Tokyo, CH have a coin-operated laundry facility?
A: The Peninsula Tokyo does not mention having a coin-operated laundry facility. However, it offers a valet box for discreet and seamless pick-up and delivery of laundry services.
Q: Does The Peninsula Tokyo in Tokyo, CH offer on-site laundry services for guests?
A: Yes, The Peninsula Tokyo offers on-site laundry services for guests. They provide a valet box for discreet and seamless pick-up and delivery of laundry, among other services.
Q: How do I arrange laundry service at The Peninsula Tokyo in Tokyo, CH?
A: Laundry service at The Peninsula Tokyo can be arranged easily. Guests may press the valet service button, which is conveniently located throughout the guest room, or contact Housekeeping directly to arrange laundry service.
Q: Is same-day dry cleaning available at The Peninsula Tokyo in Tokyo, CH?
A: Yes, same-day dry cleaning is available at The Peninsula Tokyo in Tokyo, CH.
Q: Is same-day laundry service available at The Peninsula Tokyo in Tokyo, CH?
A: Yes, same-day laundry service is available at The Peninsula Tokyo in Tokyo, CH.
Q: Is there a fee for laundry services at The Peninsula Tokyo in Tokyo, CH?
A: Yes, there is a fee for laundry services at The Peninsula Tokyo. Please contact Housekeeping for more information.
Q: Is valet cleaning available everyday at The Peninsula Tokyo in Tokyo, CH?
A: Yes, valet cleaning is available everyday at The Peninsula Tokyo in Tokyo, CH.
Q: Is valet dry cleaning available at The Peninsula Tokyo in Tokyo, CH?
A: Yes, The Peninsula Tokyo offers a valet box for discreet and seamless pick-up and delivery of laundry, which includes services like dry cleaning.
Q: What are the laundry hours at The Peninsula Tokyo in Tokyo, CH?
A: Laundry services at The Peninsula Tokyo are available 24 hours a day, 7 days a week. This includes laundry, dry cleaning, and pressing services, all available from 00:00 to 24:00.
Q: What is the turnaround time for laundry service at The Peninsula Tokyo in Tokyo, CH?
A: The turnaround time for laundry service at The Peninsula Tokyo in Tokyo, CH is 8 hours. The Peninsula Tokyo offers multiple laundry service levels: same-day service, express (turnarounds within a few hours), and overnight/next-day returns.
Promotions
Q: Are there advance purchase discounts at The Peninsula Tokyo?
A: Yes, The Peninsula Tokyo offers advance purchase discounts. The "Peninsula Online Exclusive Offer" provides 20% off the Peninsula Premier Rate when booked at least 30 days prior to arrival. Additionally, the "Luxury in Advance" offer allows guests to plan ahead and enjoy up to 20% off the best available rate by reserving a stay in advance.
Q: Are there corporate discounts available at The Peninsula Tokyo?
A: Yes, corporate rates are mentioned in the terms and conditions of some offers, indicating their availability. However, specific details on how to obtain or apply for these corporate discounts are not provided.
Q: Are there dining credit packages at The Peninsula Tokyo?
A: Yes, The Peninsula Tokyo offers a "Tokyo Summer Retreat" package that includes a USD 100 dining and spa credit.
Q: Are there holiday packages available at The Peninsula Tokyo?
A: Yes, The Peninsula Tokyo offers various packages that can be considered holiday packages. These include: * **Nishimachi International School - Spring Staycation Package:** Valid for stays from March 22 to April 30, 2021. * **Tokyo Expat Network (TEN) - Spring Staycation Package:** Valid for stays from March 22 to April 30, 2021. * **Exclusive Family Staycation Offer for ASIJ Families Summer Family Fun:** Valid until August 31, 2021. * **Exclusive Family Staycation Offer for Nishimachi International School Families Summer Family Fun:** Valid until August 31, 2021. * **Journey to Japan room package:** Valid throughout the year. * **Tokyo Summer Retreat:** An indulgent stay enhanced with Peninsula Time, daily breakfast for two, and a USD 100 dining and spa credit. * **More Time With Our Compliments:** Book a luxurious room or suite and enjoy a complimentary third or fourth night with flexible check-in and check-out times. * **Explore and Rediscover Tokyo:** An exclusive offer for Hong Kong residents, valid for stays through March 15, 2023.
Q: Are there off-season discounts at The Peninsula Tokyo?
A: The Peninsula Tokyo offers various promotions throughout the year. For example, the Peninsula Online Exclusive Offer provides 20% off the Peninsula Premier Rate for stays from July 1 to September 13, 2026, and from January 3 to 31, 2027. This offer also includes daily breakfast for up to two adults and two children under 12 years old.
Q: Are there resort credit promotions at The Peninsula Tokyo?
A: Yes, The Peninsula Tokyo offers resort credit promotions. For example: * The "Especially For You" offer includes a JPY 10,000 dining or spa credit. * The "Tokyo Summer Retreat" offer includes a USD 100 dining and spa credit. * Another "Especially For You" offer mentions a "hotel credit" as part of its benefits.
Q: Are there summer vacation packages at The Peninsula Tokyo?
A: Yes, The Peninsula Tokyo offers summer vacation packages. These include: * **Exclusive Family Staycation Offer for Nishimachi International School Families** and **Exclusive Family Staycation Offer for ASIJ Families**: These "Summer Family Fun" packages offer benefits such as complimentary daily breakfast, a choice of family bonding experience (Mocktail/Cocktail Class, Omelette Cooking Class, or Dim Sum Making Class), a JPY 5,000 spa voucher, Pokémon Children’s Amenities, and "Peninsula Time" for flexible check-in/check-out. These offers were valid until August 31, 2021. * **Tokyo Summer Retreat**: This offer includes a USD 100 hotel credit and a complimentary room upgrade.
Q: Does The Peninsula Tokyo have spring break promotions?
A: The Peninsula Tokyo has offered several spring promotions, including "Spring Staycation Packages" and "Exclusive Spring Holiday Offers." These packages were valid for stays from March 22 to April 30, 2021.
Q: Does The Peninsula Tokyo offer Christmas or New Year’s deals?
A: The Peninsula Tokyo has offered special deals for Christmas and New Year's. In the past, these have included: * **Festive Hampers:** A 10% discount was offered to Tokyo American Club members, valid until December 25, 2020. * **Christmas Concert Dinner:** * A Charity Christmas Festive Dinner Concert with a 10% discount for Tokyo American Club members was held from December 23 to 25, 2020. * Special pricing for a Christmas Concert Dinner with free-flow champagne was extended to Nishimachi International School members on December 22 and 23, 2021. * Special pricing for a Christmas Concert Dinner with free-flow champagne was also extended to Tokyo American Club members on December 22, 23, and 24, 2021. * **New Year’s Eve Dinner at Peter:** A 10% discount was offered to Tokyo American Club members for the dinner on December 31, 2020.
Q: Does The Peninsula Tokyo offer discounts for booking direct?
A: Yes, The Peninsula Tokyo offers discounts for booking direct. You can enjoy 20% off their Peninsula Premier Rate when booking directly through their official website. Additionally, booking in advance can provide preferential rates, with up to 20% off the best available rate.
Q: Does The Peninsula Tokyo offer family bundles?
A: Yes, The Peninsula Tokyo offers several family-oriented packages and offers. These include: * **Exclusive Family Staycation Offers** for Nishimachi International School Families and ASIJ Families, which include complimentary daily breakfast, a family bonding experience, a spa voucher, Pokémon Children’s Amenities, and "Peninsula Time" for extended check-in/check-out. * **ASIJ - Family Spring Staycation Package** and **Nishimachi International School - Sakura Breakfast Family Package**, which offer complimentary Sakura breakfast for adults, kids' breakfast, and Pokémon Children's Amenities. * **Tokyo Family Moments** package, which includes daily breakfast for up to two adults and two children, tickets for four to teamLab Planets TOKYO, "Peninsula Time," and a bottle of The Peninsula Champagne. * **TOKYO EXPAT NETWORK (TEN) - SPRING STAYCATION PACKAGE** and **ASIJ - SPRING STAYCATION PACKAGE**, which offer a complimentary second room, Sakura breakfast, kids' breakfast, and Pokémon Children’s Amenities.
Q: Does The Peninsula Tokyo offer long-stay discounts?
A: Yes, The Peninsula Tokyo offers benefits for long stays. You can enjoy complimentary benefits when you stay for seven nights or longer, which include: * "Peninsula Time" (early check-in from 6:00 am and late check-out until 10:00 pm) * Complimentary seasonal welcome and turn-down amenity * 15% discount on laundry, dry cleaning, and pressing services * 15% discount on food and beverage at most restaurants and bars (exclusions apply) * 15% discount on regular priced spa treatments at The Peninsula Spa (excluding retail products) Additionally, with the "More Time With Our Compliments" offer, you can receive a complimentary third night when booking a three-night stay on selected dates, or a complimentary fourth night for every three consecutive paid nights. This offer also includes "Peninsula Time" for flexible check-in and check-out.
Q: Does The Peninsula Tokyo offer refundable vs non-refundable rate options?
A: Yes, The Peninsula Tokyo offers both refundable and non-refundable rate options, depending on the specific offer. For example: * The "Exclusive Offer for Hong Kong Residents" allows cancellation 7 days prior to arrival to avoid a penalty. * The "More Time With Our Compliments" offer includes free cancellation and modification. * The "Peninsula Online Exclusive Offer" and "Luxury in Advance" offers state that cancellation is not permitted, and no refund or amendment is available once the booking is confirmed.
Q: Does The Peninsula Tokyo offer spa packages?
A: Yes, The Peninsula Tokyo offers several spa packages and wellness journeys. These include: * **The Peninsula Wellness Journey:** * **Weekday Spa Escape:** Available Monday through Friday, this program includes a body massage and facial treatment (1 hour 50 minutes), complimentary access to the swimming pool, and a plant-based Naturally Peninsula lunch. * **Indulgent Beauty:** This service features a body exfoliation and facial treatment (1 hour 50 minutes), complimentary access to the swimming pool, and a plant-based Naturally Peninsula lunch. * **De-Stress Retreat:** A comprehensive journey with a full body massage and a result-driven facial (2 hours 20 minutes), complimentary access to the swimming pool, and a plant-based Naturally Peninsula lunch. * **Life Lived Best Room Package:** This room package, available for one-night or two-night stays, includes a 1 hour 50-minute treatment at The Peninsula Spa (with a choice of Sleep Well, Wake Well Treatment, Detox and Adrenal Boost Therapy, or Zen Balancing).
Q: Does The Peninsula Tokyo run limited-time promotions?
A: Yes, The Peninsula Tokyo runs limited-time promotions. The hotel currently features offers such as the "Tokyo Summer Retreat," which includes a USD 100 hotel credit and a complimentary room upgrade, and "More Time With Our Compliments," offering a complimentary third or fourth night. They also have seasonal dining promotions like the "Mango and Citrus Afternoon Tea" and "Peter Sunday Brunch."
Q: Is breakfast included in any packages at The Peninsula Tokyo?
A: Yes, breakfast is included in several packages at The Peninsula Tokyo. * The **NISHIMACHI INTERNATIONAL SCHOOL - SAKURA BREAKFAST FAMILY PACKAGE** and **ASIJ - FAMILY SPRING STAYCATION PACKAGE** include complimentary Sakura breakfast for 2 adults and complimentary kids breakfast for 2 children. * The **Bed and Breakfast** offer includes daily breakfast for up to 2 adults and 2 children. * The **Explore and Rediscover Tokyo** offer for Hong Kong Residents includes complimentary daily breakfast with a choice of American, Japanese (curated by a Two-Star Michelin Chef Kazuo Takagi), or Peninsula Chinese breakfast. * The **TOKYO EXPAT NETWORK (TEN) - SPRING STAYCATION PACKAGE** and **ASIJ - SPRING STAYCATION PACKAGE** include complimentary Sakura breakfast for 2 adults and complimentary kids breakfast for 2 children. * The **Dining Journey: Discover our Best of Tokyo's Culinary Experiences** package includes complimentary daily breakfast (choice of American, Japanese, or Chinese breakfast).
Fitness Center
Q: Are elliptical machines available at The Peninsula Tokyo in Tokyo, CH?
A: Yes, they have Technogym Artis elliptical machines Cross Trainer.
Q: Are fitness classes offered at The Peninsula Tokyo in Tokyo, CH?
A: A team of expert personal trainers is on hand to provide fitness evaluation and individual coaching by appointment.
Q: Are personal trainers available at the fitness center in The Peninsula Tokyo, Tokyo, CH?
A: Yes. A team of expert personal trainers is on hand to provide fitness evaluation and individual coaching by appointment.
Q: Are there free weights at The Peninsula Tokyo in Tokyo, CH?
A: Yes, The Peninsula Tokyo offers free weights as part of its fitness center facilities, including equipment such as a dual adjustable pulley, an adjustable bench, and pairs of 1–10 kg chrome dumbbells.
Q: Are there weight machines at The Peninsula Tokyo in Tokyo, CH?
A: Yes, The Peninsula Tokyo offers a variety of weight machines at its Fitness Centre. These include equipment such as the Technogym Artis Chest Press, Shoulder Press, Vertical Traction, Leg Extension, and Leg Curl.
Q: Does the fitness center at The Peninsula Tokyo provide complimentary towels and water?
A: The fitness center at The Peninsula Tokyo provides complimentary towels, including workout and bath towels, and bottled water for guests, which are readily available directly inside the fitness center and within the adjoining locker and changing facilities.
Q: Does the gym at The Peninsula Tokyo in Tokyo, CH have treadmills?
A: Yes, the gym at The Peninsula Tokyo is equipped with treadmills.
Q: Does The Peninsula Tokyo in Tokyo, CH have cardiovascular equipment?
A: Yes, The Peninsula Tokyo has a comprehensive fitness center that includes a wide range of cardiovascular equipment, such as treadmills, Bike Unity machines, cross trainers, and Vario Unity equipment.
Q: Does The Peninsula Tokyo in Tokyo, CH offer exercise bikes?
A: There are Bike Unity machines available, but they do not have spin bikes.
Q: Does the The Peninsula Tokyo in Tokyo, CH have a fitness center?
A: Yes, The Peninsula Tokyo has a fitness center on the 5th Floor.
Q: In which year was the fitness equipment at The Peninsula Tokyo in Tokyo, CH most recently replaced?
A: In 2016, all fitness equipment was replaced from Life Fitness to Technogym ARTIS. In addition, the treadmills were upgraded in 2023 to the latest Technogym ARTIS models available at the time.
Q: Is additional fitness equipment available at The Peninsula Tokyo in Tokyo, CH?
A: Yes, The Peninsula Tokyo offers additional fitness equipment for guests. A complimentary workout bag is available to all in-house guests and can be delivered to the room by Housekeeping upon request. The workout bag includes a selection of in-room exercise equipment, such as a ridged roller, power band, power tube, speed ladder, resistance tube, and yoga block.
Q: Is the fitness center at The Peninsula Tokyo in Tokyo, CH accessible to all guests, or only certain room categories?
A: At The Peninsula Tokyo, the fitness center is accessible to all staying guests, regardless of the room category booked.
Q: Is the fitness center extensive or limited at The Peninsula Tokyo in Tokyo, CH?
A: The Health Club offers top-of-the-range cardio and strength training machines by Technogym, each fitted with personal televisions and sound systems, as well as weight training equipment. A team of expert personal trainers is on hand to provide fitness evaluation and individual coaching by appointment, and The Peninsula Health Club's 20-meter heated indoor pool is ideal for laps or a quick dip all year round.
Q: Is there an accessible entrance to on-site fitness center at The Peninsula Tokyo in Tokyo, CH?
A: Yes, The Peninsula Tokyo provides an accessible entrance to its on-site fitness center. The hotel is designed in accordance with accessibility standards, ensuring that guests with mobility needs can access the fitness center on the 5th floor via accessible elevators from the Spa Reception on the 6th floor and from guest rooms.
Q: Is there an extra fee to use the fitness center at The Peninsula Tokyo in Tokyo, CH?
A: There’s no extra fee to use The Peninsula Tokyo fitness center if you’re a registered hotel guest—it’s included with your stay.
Q: Is there strength training equipment at The Peninsula Tokyo in Tokyo, CH?
A: The Fitness Centre offers top-of-the-range cardio and strength training machines by Technogym, each fitted with personal televisions and sound systems, as well as weight training equipment.
Q: What are the operating hours of the fitness center at The Peninsula Tokyo in Tokyo, CH?
A: The fitness center at The Peninsula Tokyo operates from 6:30 am to 10:00 pm. However, it is open 24 hours for registered hotel guests.
Q: What kind of exercise equipment is available in the fitness center at The Peninsula Tokyo in Tokyo, CH?
A: The Fitness Centre offers top-of-the-range cardio and strength training machines by Technogym, each fitted with personal televisions and sound systems, as well as weight training equipment.
Q: What's the name of the fitness center at The Peninsula Tokyo in Tokyo, CH?
A: The fitness center at The Peninsula Tokyo is called The Fitness Centre.
Hospitality
Q: Are accessible vanities available at The Peninsula Tokyo in Tokyo, CH?
A: Yes, The Peninsula Tokyo offers accessible vanities in its Accessible Rooms, thoughtfully designed for guests with mobility needs. Created in accordance with Universal Design principles, these rooms provide greater ease of use and comfort for guests who use wheelchairs or have limited mobility, with a layout that enhances both accessibility and safety.
Q: Are all guestrooms at The Peninsula Tokyo in Tokyo, CH non-smoking?
A: Yes, all guestrooms at The Peninsula Tokyo are non-smoking. Any violation will result in an additional charge equal to two room nights.
Q: Are bathtub grab bars available for guest safety at The Peninsula Tokyo in Tokyo, CH?
A: Yes, The Peninsula Tokyo is equipped with bathtub grab bars in all guest rooms and suites, thoughtfully designed to enhance comfort, safety, and ease of use for guests.
Q: Are blackout curtains provided in the rooms at The Peninsula Tokyo in Tokyo, CH to block out light?
A: Yes, all guest rooms and suites at The Peninsula Tokyo are equipped with electronically controlled blackout curtains. Guests can achieve complete darkness at the touch of a button via the bedside control panel. The window treatments feature a dual-layer system: sheer curtains for daytime privacy and heavy blackout drapes for full light exclusion, ensuring a restful and comfortable stay.
Q: Are complimentary toll-free calls available at The Peninsula Tokyo in Tokyo, CH?
A: Yes, complimentary international calls are available at The Peninsula Tokyo.
Q: Are connecting rooms available at The Peninsula Tokyo in Tokyo, CH?
A: Yes, connecting rooms are available at The Peninsula Tokyo. Guests can request a connecting room or suite at the time of booking, subject to availability.
Q: Are extra blankets and pillows available in the rooms at The Peninsula Tokyo in Tokyo, CH?
A: Yes, extra blankets and pillows are typically available in the rooms at The Peninsula Tokyo. Guests can request additional bedding items from the hotel staff to ensure a comfortable stay.
Q: Are hearing accessible rooms and/or kits available at The Peninsula Tokyo in Tokyo, CH?
A: At present, The Peninsula Tokyo does not offer hearing-accessible rooms, communication kits, or visual alarms. However, the hotel’s Accessible Rooms are designed in accordance with Universal Design principles, with features that enhance comfort, safety, and ease of use for guests with mobility needs.
Q: Are lowered deadbolts available on guest room doors at The Peninsula Tokyo in Tokyo, CH to enhance guest security?
A: Yes, The Peninsula Tokyo provides lowered deadbolts on the doors of its Accessible Rooms. These are thoughtfully positioned so that guests using wheelchairs or with limited mobility can easily reach and operate the door’s security mechanisms, enhancing both accessibility and safety.
Q: Are lowered electrical outlets available at The Peninsula Tokyo in Tokyo, CH to enhance guest accessibility and safety?
A: Yes, The Peninsula Tokyo provides lowered electrical outlets in its Accessible Rooms. Designed in accordance with Universal Design principles, these rooms ensure that power outlets and light switches are positioned within easy reach for guests using wheelchairs or with limited mobility. This thoughtful layout enhances both accessibility and safety
Q: Are lowered view ports available in guest room doors at The Peninsula Tokyo in Tokyo, CH to enhance guest security?
A: Yes, The Peninsula Tokyo provides lowered view ports (peepholes) in its Accessible Rooms. As part of the hotel’s commitment to universal design and guest safety, these features ensure that all guests—including those using wheelchairs or with mobility challenges—can easily see who is outside their room. Combined with other accessibility-focused design elements, The Peninsula Tokyo balances elegance, comfort, and security for every guest.
Q: Are mobility accessible rooms and/or kits available at The Peninsula Tokyo in Tokyo, CH?
A: Yes, The Peninsula Tokyo offers mobility accessible rooms. These rooms are designed for guests with mobility needs, featuring wheelchair accessible routes, accessible bathrooms with grab bars and roll-in showers, and other amenities to ensure comfort and convenience.
Q: Are smoking rooms available at The Peninsula Tokyo in Tokyo, CH?
A: All guest rooms at The Peninsula Tokyo are smoke-free. Any violation will result in an additional charge equal to two room nights.
Q: Are there any outdoor spaces or gardens at The Peninsula Tokyo in Tokyo, CH?
A: The Peninsula Tokyo is located opposite the Imperial Palace and Hibiya Park, which are notable outdoor spaces in the area. However, there are no gardens within The Peninsula Tokyo itself.
Q: Are there elevators at The Peninsula Tokyo in Tokyo, CH?
A: Yes. The Peninsula Tokyo has elevators for guests, including access to guestroom floors and public areas.
Q: Are there security cameras in public areas at The Peninsula Tokyo in Tokyo, CH?
A: Yes, security cameras are in public areas at The Peninsula Tokyo in Tokyo, CH.
Q: Are there shops and services at The Peninsula Tokyo in Tokyo, CH?
A: Yes, The Peninsula Tokyo offers a range of shops and services on-site. These include The Peninsula Boutique & Café, Oasis Aveda Hair Salon, iRey Pharmacy, and The Peninsula Spa & Wellness Centre, providing guests with convenient retail, wellness, and personal care services during their stay.
Q: Are there visual alarms in guest rooms and suites at The Peninsula Tokyo in Tokyo, CH?
A: The guest rooms and suites at The Peninsula Tokyo are not equipped with visual alarms.
Q: Are transfer showers available in guest rooms at The Peninsula Tokyo in Tokyo, CH?
A: Yes, The Peninsula Tokyo offers guest rooms with transfer showers in its Accessible Rooms, thoughtfully designed to support guests with mobility needs. These rooms are developed in accordance with ADA standards and Japan’s Barrier-Free regulations, key accessibility features including: Roll-in Shower: A spacious, curbless shower area that allows easy wheelchair access. Bathroom Fixtures: Grab bars are installed near the toilet and inside the shower for added safety and support. In addition to the shower facilities, these rooms include wider doorways, lowered light switches, and emergency call buttons in both the bedroom and bathroom to ensure full accessibility.
Q: Are vending machines available at The Peninsula Tokyo in Tokyo, CH?
A: No, vending machines are not available at The Peninsula Tokyo.
Q: Are video games available at The Peninsula Tokyo in Tokyo, CH?
A: No, video games are not available at The Peninsula Tokyo.
Q: Are view ports available in guest room and suite doors at The Peninsula Tokyo in Tokyo, CH to enhance guest security?
A: Yes, The Peninsula Tokyo provides viewports (peepholes) in all guest room and suite doors as a standard feature for security and privacy. Guest rooms are also equipped with safety chains or latches, in-room safes, and other thoughtfully considered features to help ensure a safe, comfortable, and reassuring environment for all guests.
Q: Are visual alarms available in public areas at The Peninsula Tokyo in Tokyo, CH?
A: The public areas at The Peninsula Tokyo are not equipped with visual alarms.
Q: Can guests rent a car directly from a rental desk at The Peninsula Tokyo in Tokyo, CH?
A: Guests at The Peninsula Tokyo can enjoy chauffeured services using the hotel's fleet of luxury vehicles, but there is no car rental desk for guests to rent a car directly. Please contact Guest Services.
Q: Can I connect multiple devices to the free internet at The Peninsula Tokyo in Tokyo, CH?
A: Yes, you can connect multiple devices to the complimentary high-speed wireless and wired Internet access available at The Peninsula Tokyo. Complimentary high-speed internet supports everyday business needs, including email, video streaming, and remote work, although connection quality may vary depending on usage and device.
Q: Can I make a reservation without a credit card at The Peninsula Tokyo in Tokyo, CH?
A: Reservations at The Peninsula Tokyo require a credit card to secure the booking.
Q: Can I pay for the deposit with a credit card at The Peninsula Tokyo in Tokyo, CH?
A: Yes, you can pay for the deposit with a credit card at The Peninsula Tokyo.
Q: Can I request early check-in or late check-out at The Peninsula Tokyo in Tokyo, CH?
A: Yes, at The Peninsula Tokyo, you can request early check-in and late check-out through their “Peninsula Time” , provided that the reservation is made through the official website. This allows guests to check in as early as 6:00 am and check out as late as 10:00 pm. However, please note that the Peninsula Time program may not be available during certain periods, so please check the official website for details.
Q: Can I use JCB at The Peninsula Tokyo in Tokyo, CH?
A: Yes, JCB is accepted at The Peninsula Tokyo in Tokyo, CH.
Q: Can I use Mastercard at The Peninsula Tokyo in Tokyo, CH?
A: Yes, you can use Mastercard at The Peninsula Tokyo.
Q: Can I use UnionPay at The Peninsula Tokyo in Tokyo, CH?
A: Yes, UnionPay is accepted.
Q: Can I use Visa at The Peninsula Tokyo in Tokyo, CH?
A: The Peninsula Tokyo accepts various forms of payment, including major credit cards such as Visa.
Q: Do any rooms have a balcony or patio at The Peninsula Tokyo in Tokyo, CH?
A: No, the vast majority of guest rooms and suites at The Peninsula Tokyo do not have balconies or patios. The hotel features floor-to-ceiling windows designed to provide expansive views of the Imperial Palace gardens and Hibiya Park, but these windows do not open to an outdoor space. The only exception is The Peninsula Suite, the hotel's premier accommodation located on the 23rd floor, which features a private balcony.
Q: Do children stay free at The Peninsula Tokyo in Tokyo, CH?
A: Yes, at The Peninsula Tokyo, up to two children aged 11 and below can stay at no extra cost in an adult's room. A baby cot or an extra bed may be arranged upon request at no extra charge.
Q: Do guest rooms and suites at The Peninsula Tokyo in Tokyo, CH have audible alarms?
A: Yes, guest rooms and suites at The Peninsula Tokyo are equipped with audible emergency alarms.
Q: Do guest rooms at The Peninsula Tokyo in Tokyo, CH include a seating area with a sofa or chair?
A: Yes, all guest rooms and suites at The Peninsula Tokyo feature a dedicated seating area with a sofa or armchairs. Designed to maximize comfort and functionality, the hotel’s rooms are among the largest standard accommodations in Tokyo, starting at 51 square meters (549 square feet), with layouts that distinctly separate living and sleeping areas.
Q: Do guests need a room key to access the floors at The Peninsula Tokyo in Tokyo, CH?
A: Yes, guests at The Peninsula Tokyo in Tokyo need a room key to access the floor of their guest room.
Q: Do I need to log in or use a special code to access the free internet at The Peninsula Tokyo in Tokyo, CH?
A: Yes. Guests will need to log in to access the complimentary internet at The Peninsula Tokyo. Wi-Fi details are typically provided at check-in, and access usually requires the guest’s last name and room number as the login credentials. Complimentary high-speed internet supports everyday business needs, including email, video streaming, and remote work, although connection quality may vary depending on usage and device.
Q: Do public hallways at The Peninsula Tokyo in Tokyo, CH have audible alarms?
A: Yes, public hallways at The Peninsula Tokyo have emergency alarms.
Q: Do the accessible rooms in The Peninsula Tokyo in Tokyo, CH have doors that provide a 32-inch wide opening?
A: Yes, the accessible rooms at The Peninsula Tokyo are designed to meet international accessibility standards. Doorways provide a clear opening of at least 32 inches (approximately 81 cm), and the rooms are thoughtfully planned for guests with mobility needs. Features include wheelchair-accessible routes, accessible bathrooms equipped with grab bars and roll-in showers, and other amenities designed to enhance comfort, safety, and convenience.
Q: Do the guest room and suite doors at The Peninsula Tokyo in Tokyo, CH have self-closing mechanisms?
A: Yes, all main guest room and suite doors at The Peninsula Tokyo are equipped with self-closing mechanisms. This feature complies with Tokyo fire safety regulations and is designed to ensure guest security, enhanced fire protection, and acoustic privacy, contributing to a safe and comfortable stay throughout the hotel.
Q: Do the room windows at The Peninsula Tokyo in Tokyo, CH open for guest comfort and ventilation?
A: No, the windows at The Peninsula Tokyo do not open. For safety, noise reduction, and to maintain the efficiency of the building’s climate control system, the windows are permanently sealed. Guest comfort and ventilation are instead managed through a sophisticated in-room air conditioning and filtration system.
Q: Do you offer Resort or Day Passes that will allow access to the amenities at The Peninsula Tokyo in Tokyo, CH?
A: The Peninsula Tokyo does not offer Resort or Day Passes. Access to facilities such as the fitness center, swimming pool, and spa is generally limited to hotel guests.
Q: Does the health club facilities (pool/gym) at The Peninsula Tokyo in Tokyo, CH require a key for entry?
A: Yes, a room key is required to access the health club facilities at The Peninsula Tokyo during certain hours. The facilities are open 24 hours for registered hotel guests. Between 10:00 p.m. and 6:30 a.m., guests should take the elevator to the 5th floor and use their room key at the “Night Entrance” for access.
Q: Does The Peninsula Tokyo in Tokyo, CH accept credit card authorization forms?
A: Yes, The Peninsula Tokyo accepts credit card authorization forms.
Q: Does The Peninsula Tokyo in Tokyo, CH charge a resort fee for guests?
A: The Peninsula Tokyo does not charge a specific resort fee for guests. However, room rates are subject to a 10% Consumption Tax, a 15% service charge, and a JPY 200 Tokyo accommodation tax per person per night.
Q: Does The Peninsula Tokyo in Tokyo, CH deliver a complimentary newspaper to guest rooms?
A: Yes, The Peninsula Tokyo provides a complimentary local daily newspaper to guest rooms upon pre-request.
Q: Does The Peninsula Tokyo in Tokyo, CH have a BBQ or picnic area?
A: No, a BBQ or picnic area is not available at The Peninsula Tokyo.
Q: Does The Peninsula Tokyo in Tokyo, CH have a bookstore on the premises or within walking distance?
A: Yes, The Peninsula Tokyo is certified under HACCP, which focuses on food safety. As part of this certification, The Peninsula Tokyo strictly manage not only food handling processes but also environmental hygiene and personal hygiene. The hotel also conducts regular stool tests, food testing, and environmental surface swab tests to ensure that our daily hygiene controls are consistently and appropriately maintained.
Q: Does The Peninsula Tokyo in Tokyo, CH have a game room?
A: There is no game room at The Peninsula Tokyo.
Q: Does The Peninsula Tokyo in Tokyo, CH have a gift shop or newsstand?
A: Yes, The Peninsula Tokyo has a gift shop on-site. Guests may visit The Peninsula Boutique & Café, which offers a curated selection of high-quality gifts and gourmet items, including delicacies, gourmet sauces, Chinese and Western tea leaves, handcrafted chocolates, and hotel-exclusive products. The boutique also features beautifully crafted cakes and pastries, including the hotel’s signature Mango Pudding, making it an ideal place to purchase gifts or treats during your stay.
Q: Does The Peninsula Tokyo in Tokyo, CH have a reservation link?
A: Yes, The Peninsula Tokyo provides a reservation link for booking accommodations and dining experiences.
Q: Does The Peninsula Tokyo in Tokyo, CH have a shoe shine stand?
A: Yes, a complimentary shoe service is available at The Peninsula Tokyo.
Q: Does The Peninsula Tokyo in Tokyo, CH have a walk-in policy for accommodations?
A: The Peninsula Tokyo welcomes walk-in guests for accommodation, subject to availability at the time of arrival. Please note the following: Availability: All walk-in accommodations are subject to availability. During peak travel periods or major events in Tokyo, availability may be limited. Identification: In accordance with Japanese regulations, guests without a registered address in Japan are required to present a passport for photocopying at check-in.Payment: A valid method of payment is required at check-in to cover the room rate, along with a security deposit for incidental charges.
Q: Does The Peninsula Tokyo in Tokyo, CH have alarm clock telephone ringers?
A: Yes, The Peninsula Tokyo provides alarm functions through its integrated bedside control panel system in every guest room and suite.
Q: Does The Peninsula Tokyo in Tokyo, CH have an accessible registration desk?
A: Yes, The Peninsula Tokyo offers a fully wheelchair-accessible route from the hotel entrance to the registration desk. The step-free main entrance and level lobby floor ensure that guests using wheelchairs or mobility aids can reach the check-in area easily and without obstacles.
Q: Does The Peninsula Tokyo in Tokyo, CH have an wheel chair accessible route to the registration desk?
A: Yes, The Peninsula Tokyo offers a fully wheelchair-accessible route from the hotel entrance to the registration desk. The step-free main entrance and level lobby floor ensure that guests using wheelchairs or mobility aids can reach the check-in area easily and without obstacles.
Q: Does The Peninsula Tokyo in Tokyo, CH have any sustainability initiatives?
A: Yes, The Peninsula Tokyo has a range of sustainability initiatives in place. As part of The Peninsula Hotels’ Sustainable Luxury Vision 2030, the hotel focuses on reducing environmental impact, including efforts to minimize single-use plastics, promote responsible sourcing, and improve energy and water efficiency, while maintaining the highest standards of luxury and service.
Q: Does The Peninsula Tokyo in Tokyo, CH have deadbolts on guest room and suite doors?
A: Yes, The Peninsula Tokyo equips all guest rooms and suites with high-security locking systems, including deadbolt locks, to ensure guest safety and privacy.
Q: Does The Peninsula Tokyo in Tokyo, CH measure water usage per room night?
A: Yes, The Peninsula Tokyo in Tokyo, CH measures water usage per room night.
Q: Does The Peninsula Tokyo in Tokyo, CH offer a complimentary newspaper in the lobby?
A: Yes, The Peninsula Tokyo offers a complimentary local daily newspaper upon request. In addition, guests may enjoy complimentary digital newspapers and magazines during their stay. Digital access includes PressReader, which provides unlimited access to over 6,000 international newspapers and magazines, as well as The New York Times and The New York Times International Edition, available when connected to the hotel’s Wi-Fi network.
Q: Does The Peninsula Tokyo in Tokyo, CH offer a toilet seat at wheelchair height for disabled guests?
A: Yes, The Peninsula Tokyo offers Accessible Rooms designed to accommodate guests with disabilities. These rooms include toilets at wheelchair-compatible heights and a range of accessibility features throughout the bathroom and room.
Q: Does The Peninsula Tokyo in Tokyo, CH offer babysitting services?
A: Yes. Babysitting services are available at The Peninsula Tokyo. Guests may arrange this service by contacting the Concierge Desk, which is open daily from 8:00 AM to 9:00 PM.
Q: Does The Peninsula Tokyo in Tokyo, CH offer complimentary coffee in lobby?
A: No, complimentary coffee is not available in the lobby at The Peninsula Tokyo.
Q: Does The Peninsula Tokyo in Tokyo, CH offer complimentary long distance calls?
A: Yes, The Peninsula Tokyo offers complimentary international calls.
Q: Does The Peninsula Tokyo in Tokyo, CH offer digital check-in?
A: Currently, The Peninsula Tokyo does not offer digital check-in.
Q: Does The Peninsula Tokyo in Tokyo, CH offer event planning services?
A: Yes, The Peninsula Tokyo offers event planning services. They provide customized food and beverage offerings, state-of-the-art audio-visual equipment, and a variety of venue options for meetings, private dinners, and cocktail parties. Their team of experienced meeting consultants assists in planning impeccable experiences for guests.
Q: Does The Peninsula Tokyo in Tokyo, CH offer free internet access for guests?
A: Yes, The Peninsula Tokyo offers complimentary high-speed wireless and wired Internet access for guests. Complimentary high-speed internet supports everyday business needs, including email, video streaming, and remote work, although connection quality may vary depending on usage and device.
Q: Does The Peninsula Tokyo in Tokyo, CH offer lever handles on guest room doors?
A: Yes, The Peninsula Tokyo uses lever handles on all guest room doors. The hotel incorporates Universal Design principles throughout the property, and this thoughtful design provides greater ease of use and comfort for all guests.
Q: Does The Peninsula Tokyo in Tokyo, CH offer lowered night guards on guest room doors?
A: Yes, The Peninsula Tokyo provides lowered deadbolts (night guards) on its Accessible Rooms. This accessibility feature ensures that all guests, including those using wheelchairs or with limited mobility, can easily reach and operate the door’s security mechanisms, reflecting the hotel’s commitment to both safety and inclusivity.
Q: Does The Peninsula Tokyo in Tokyo, CH offer non-smoking public areas?
A: Yes, The Peninsula Tokyo offers non-smoking public areas. All guest rooms are smoke-free, and any violation of this policy results in an additional room night charge.
Q: Does The Peninsula Tokyo in Tokyo, CH offer porter or bellman services for guest luggage assistance?
A: Yes, The Peninsula Tokyo offers porter or bellman services to assist guests with their luggage.
Q: Does The Peninsula Tokyo in Tokyo, CH offer room and suite access through an exterior corridor?
A: No, guest rooms and suites at The Peninsula Tokyo are not accessed via exterior corridors. All accommodations are reached through interior corridors. As a 24-story luxury high-rise in the heart of Tokyo’s Yurakucho and Hibiya district, the hotel is designed for comfort, privacy, and security. Guests travel via elevators from the lobby or parking levels to their floors, where carpeted hallways lead directly to room entrances, ensuring a quiet and refined arrival experience.
Q: Does The Peninsula Tokyo in Tokyo, CH offer safety chains or latches on guest doors?
A: Yes, The Peninsula Tokyo provides safety chains or latches on all guest room and suite doors. As a standard security feature, they are thoughtfully installed to enhance privacy and ensure our guests’ comfort and safety. In addition, each guest room is equipped with a door viewer, an in-room safe, and other carefully considered security features, creating a reassuring and secure environment for all guests.
Q: Does The Peninsula Tokyo in Tokyo, CH offer secondary locks on room windows?
A: No, The Peninsula Tokyo does not provide secondary locks on guest room windows, as all windows are fixed and cannot be opened. For safety, sound insulation, and to maintain the efficiency of the building’s climate control system, the windows are permanently sealed. Guest comfort and air quality are carefully managed through a sophisticated in-room air conditioning and filtration system, ensuring a consistently comfortable and secure environment.
Q: Does The Peninsula Tokyo in Tokyo, CH participate in a reward program?
A: No, The Peninsula Tokyo in Tokyo, CH does not participate in a reward program.
Q: Does The Peninsula Tokyo in Tokyo, CH participate in any green programs?
A: Yes, The Peninsula Tokyo participates in comprehensive sustainability and green programs. As part of The Peninsula Hotels’ Sustainable Luxury Vision 2030, the hotel is committed to reducing its environmental impact through initiatives such as eliminating single-use plastics, responsible sourcing, energy and water reduction efforts, and EarthCheck certification, while continuing to deliver exceptional luxury experiences.
Q: Does The Peninsula Tokyo in Tokyo, CH provide electronic room keys for guests?
A: Electronic key access is currently not available at The Peninsula Tokyo, though the hotel may offer Digital key in the future
Q: Does The Peninsula Tokyo in Tokyo, CH provide meeting space for guests?
A: Yes, The Peninsula Tokyo offers meeting rooms and conference facilities for an additional charge. The hotel provides a variety of venues, including The Grand Ballroom, The Ginza Ballroom, and The Sky Room, The Seven Seas Pacific Aviation Lounge, each with different capacities and features. Additionally, they offer a range of meeting amenities and audio-visual equipment to support business and social events. ・Grand Ballroom: 291 sq m (3,134 sq ft), up to 304 guests in theatre-style seating ・Ginza Ballroom: 167 sq m (1,798 sq ft), up to 165 guests (theatre-style) ・The Sky Room: 125 sq m (1,335 sq ft), up to 100 guests (theatre-style) ・The Aviation Lounge: 140 sq m (1,504 sq ft), up to 40 guests (reception) These venues support a variety of layouts, including theatre, classroom, banquet, and U-shape configurations, and are equipped with state-of-the-art audiovisual technology, professional business services, and tailored catering options from the hotel’s restaurants. Conveniently located in Marunouchi, near Hibiya Park and the Imperial Palace, The Peninsula Tokyo is ideal for high-level meetings, conferences, and special events. Dedicated event consultants are available to assist with planning and technical requirements.
Q: Does The Peninsula Tokyo in Tokyo, CH provide transportation arrangements?
A: Yes, The Peninsula Tokyo provides transportation arrangements, including a fleet of luxury vehicles for airport transfers and other hires.
Q: Does the The Peninsula Tokyo in Tokyo, CH have guest evacuation plans in case of an emergency?
A: Yes, The Peninsula Tokyo has guest evacuation plans in place in case of an emergency. There are two types of evacuation plans: one for shelter-in-place (inside the hotel) and another for evacuation outside the property, depending on the nature of the emergency.
Q: Does the The Peninsula Tokyo in Tokyo, CH, have roll-in shower available?
A: Yes, The Peninsula Tokyo offers roll-in showers. These are available in the hotel’s Accessible Rooms, designed to comply with ADA standards and Japan’s “Barrier-Free” regulations. Key Accessibility Features: Roll-in Shower: A spacious, curbless shower area that allows easy wheelchair access. Bathroom Fixtures: Grab bars are installed near the toilet and inside the shower for added safety and support.
Q: Has The Peninsula Tokyo in Tokyo, CH received any official cleanliness or sanitation certification?
A: Yes—The Peninsula Tokyo in Tokyo, CH has received an official cleanliness or sanitation certification. The Peninsula Tokyo is certified under HACCP, which focuses on food safety. As part of this certification, we strictly manage not only food handling processes but also environmental hygiene and personal hygiene.
Q: How can I modify or cancel my reservation at The Peninsula Tokyo in Tokyo, CH?
A: To modify or cancel a reservation at The Peninsula Tokyo, guests may contact the hotel’s reservations team directly at reservationptk@peninsula.com , or manage their booking via the website if it was made via peninsula.com. Please note that, depending on the room package or rate plan booked, modifications or cancellations may be subject to restrictions.
Q: How do I get in touch with The Peninsula Tokyo in Tokyo, CH?
A: To get in touch with The Peninsula Tokyo, you can contact them at the following address and phone number: 1-8-1 Yurakucho, Chiyoda-ku, Tokyo, 100-0006, Japan. You can call them at +81 3 6270 2888 or send an email to ptk@peninsula.com.
Q: How many floors does The Peninsula Tokyo have in Tokyo, CH?
A: The Peninsula Tokyo has 24 floors above ground, along with 3 basement levels.
Q: How many rooms are at The Peninsula Tokyo in Tokyo, CH?
A: The number of guestrooms at The Peninsula Tokyo is 302.
Q: How many suites are at The Peninsula Tokyo in Tokyo, CH?
A: Out of 302 guestrooms, The Peninsula Tokyo offers 47 suites, including the Executive Suite, Deluxe Suite, Grand Premier Suite, The Marunouchi Suite, The Hibiya Suite, The Peninsula Suite.
Q: How often does housekeeping come at The Peninsula Tokyo in Tokyo, CH?
A: At The Peninsula Tokyo, housekeeping is provided twice a day, evening turndown service is available, and additional or extra housekeeping can be arranged on request.
Q: Is a check-in kiosk available at The Peninsula Tokyo in Tokyo, CH?
A: No, The Peninsula Tokyo does not have automated check-in kiosks.
Q: Is a credit card required to secure my rate at The Peninsula Tokyo in Tokyo, CH?
A: Yes, a credit card is required to secure your rate at The Peninsula Tokyo.
Q: Is a safe deposit box available at The Peninsula Tokyo in Tokyo, CH?
A: Yes, The Peninsula Tokyo offers a safe deposit box for guests.
Q: Is a voltage converter available at The Peninsula Tokyo in Tokyo, CH?
A: Yes, a voltage converter is available at The Peninsula Tokyo.
Q: Is an adjustable-height hand-held shower wand available at The Peninsula Tokyo in Tokyo, CH?
A: Yes, all guest rooms and suites at The Peninsula Tokyo feature adjustable-height hand-held shower wands.
Q: Is an electrical adapter available at The Peninsula Tokyo in Tokyo, CH?
A: Yes, a range of chargers and adaptors, including a wireless charging transmitter, is available at The Peninsula Tokyo.
Q: Is contactless payment available during check-in or check-out at The Peninsula Tokyo in Tokyo, CH?
A: Yes, we accept NFC contactless payments during both check-in and check-out.
Q: Is Diners Club accepted at The Peninsula Tokyo in Tokyo, CH?
A: Yes, Diners Club is accepted at The Peninsula Tokyo.
Q: Is direct billing available at The Peninsula Tokyo in Tokyo, CH?
A: This may vary depending on the details of your reservation, so have contact the hotel directly for further information.
Q: Is Discover Card accepted at The Peninsula Tokyo in Tokyo, CH?
A: Yes, Discover Card is accepted at The Peninsula Tokyo. Discover is supported in Japan through the JCB merchant network, so guests can use their Discover Card without any issue.
Q: Is express check-in available at The Peninsula Tokyo in Tokyo, CH?
A: No, The Peninsula Tokyo does not provide express check-in.
Q: Is express check-out available at The Peninsula Tokyo in Tokyo, CH?
A: At check-in, we provide an Express Check-out card. By filling in the required information and handing it to the front desk staff upon departure, you can complete your check-out through the Express Check-out process.
Q: Is grocery shopping service available at The Peninsula Tokyo in Tokyo, CH?
A: Yes, a grocery shopping service is available at The Peninsula Tokyo. The Concierge offers a shopping service at a rate of ¥5,000 per 30 minutes, payable in cash. In addition, a 10% manning and handling fee applies. The cost of purchased items is charged at cost plus a 10% service fee, and taxi fees may apply depending on the case.
Q: Is group pricing available online at The Peninsula Tokyo in Tokyo, CH?
A: Group pricing is not available online at The Peninsula Tokyo. The offers and rates mentioned are not applicable for group rates, and any group bookings would likely need to be arranged directly with the hotel's reservations team.
Q: Is smoking allowed at The Peninsula Tokyo in Tokyo, CH?
A: No, smoking is not allowed at The Peninsula Tokyo in Tokyo, CH.
Q: Is the free internet access at The Peninsula Tokyo in Tokyo, CH secure for online banking or transactions?
A: The Peninsula Tokyo offers complimentary in-room wireless Internet access. However, for secure online banking or transactions, it is generally recommended to use a personal, secure network or a VPN to ensure the highest level of security. Public or shared networks, even in luxury hotels, may not provide the same level of security as a private connection.
Q: Is the free internet at The Peninsula Tokyo in Tokyo, CH limited to certain hours or available 24/7?
A: The free internet at The Peninsula Tokyo is available 24/7. Complimentary high-speed internet supports everyday business needs, including email, video streaming, and remote work, although connection quality may vary depending on usage and device.
Q: Is the free internet speed at The Peninsula Tokyo in Tokyo, CH suitable for video streaming and work?
A: Yes. Complimentary high-speed Wi-Fi supports email, video conferencing, and standard video streaming for business and leisure use.
Q: Is the front desk open 24 hours at The Peninsula Tokyo in Tokyo, CH?
A: Yes, the front desk is open 24 hours at The Peninsula Tokyo in Tokyo, CH.
Q: Is The Peninsula Tokyo in Tokyo, CH certified by a globally recognized sustainable certification program?
A: Yes, The Peninsula Tokyo is certified by EarthCheck (Australia) and has achieved Gold Certification in 2025, reflecting our commitment to sustainability under this globally recognized environmental certification program.
Q: Is The Peninsula Tokyo in Tokyo, CH considered a resort property?
A: The Peninsula Tokyo is not considered a resort property. It is a luxury hotel located in the Marunouchi district of Tokyo, offering sophisticated facilities, dining options, and a spa, but it is primarily known as a city hotel rather than a resort.
Q: Is The Peninsula Tokyo in Tokyo, CH located in the Northern or Southern Hemisphere?
A: The Peninsula Tokyo is located in Tokyo, Japan, which is in the Northern Hemisphere.
Q: Is the The Peninsula Tokyo in Tokyo, CH a "conversion", "Adaptive re-use" or "New build"?
A: The Peninsula Tokyo is a "New build."
Q: Is their an accessible route to guest at The Peninsula Tokyo in Tokyo, CH?
A: Yes, The Peninsula Tokyo provides a fully accessible route for all guests. The hotel is designed to be barrier-free, ensuring that guests with mobility challenges can navigate the property and its surroundings with ease. Key Accessibility Features ・Step-Free Entrance: The main entrance is at street level, allowing easy access for wheelchairs and strollers. ・Public Transport Connection: Direct underground access to Hibiya Station (Tokyo Metro Chiyoda, Hibiya, and Toei Mita lines) is available, with elevators providing a weather-protected, accessible route to the subway. ・Interior Accessibility: All floors are serviced by spacious elevators, and public areas—including the lobby, restaurants, and meeting spaces—feature wide corridors to accommodate wheelchairs comfortably.
Q: Is there 24-hour security staff on-site at The Peninsula Tokyo in Tokyo, CH?
A: Yes, 24-hour security staff is on-site at The Peninsula Tokyo in Tokyo, CH.
Q: Is there a convenience or sundry store at The Peninsula Tokyo in Tokyo, CH?
A: No, a convenience or sundry store is not available at The Peninsula Tokyo in Tokyo, CH on-site. However there is a Seven Eleven and Lawson within 5 minutes from The Peninsula Tokyo.
Q: Is there a florist available on-site or nearby at The Peninsula Tokyo in Tokyo, CH?
A: Yes, floral arrangements can be arranged at The Peninsula Tokyo. While there is no florist shop on-site, the hotel partners with Life Deco, which can arrange floral services for in-house guests and restaurant guests upon request.
Q: Is there a hairdresser at The Peninsula Tokyo in Tokyo, CH?
A: Yes, there is a hairdresser on-site at The Peninsula Tokyo. The hair salon is operated by a tenant and provides hair services only. Service is available in English, and other languages are not available at this time.
Q: Is there a nightly refresh service available at The Peninsula Tokyo in Tokyo, CH?
A: Yes, The Peninsula Tokyo offers a turn-down service as part of their standard complimentary benefits for guests.
Q: Is there an accessible main entrance to the The Peninsula Tokyo in Tokyo, CH?
A: Yes, The Peninsula Tokyo has a fully accessible main entrance. The hotel maintains high standards of accessibility (“Barrier-Free” in Japan), with the following features at the entrance: 1. Main Entrance (Street Level) Step-Free Access: The main entrance is at street level, with no stairs or curbs to navigate. Door Options: In addition to the large revolving door, there are automated side doors designed for wheelchair users, strollers, and guests with limited mobility. 2. Arrival by Car Driveway Access: The hotel features a spacious, level driveway and porch area. Guests arriving by taxi or private car can be dropped off directly at the accessible entrance for convenient access.
Q: Is there an ice machine at The Peninsula Tokyo in Tokyo, CH?
A: Yes, there is an ice machine at The Peninsula Tokyo in Tokyo, CH on-site but not in guest rooms.
Q: Is there public transportation near The Peninsula Tokyo?
A: The Peninsula Tokyo is directly connected via Exits A6 and A7 to Hibiya Station, providing access to the Tokyo Metro Hibiya Line, Chiyoda Line, Yurakucho Line, and Toei Mita Line. It is also a 2-minute walk to JR Yurakucho Station, which is served by the JR Yamanote Line and JR Keihin-Tohoku Line, a 3 to 5-minute walk to Ginza Station, which provides access to the Ginza Line and Marunouchi Line, and a 10 to 15-minute walk or 1 train stop to Tokyo Station.
Q: Is wake-up call service available at The Peninsula Tokyo in Tokyo, CH?
A: Yes, wake‑up call service is available at The Peninsula Tokyo in Tokyo, CH. Please contact the Front Desk.
Q: What amenities are complementary at The Peninsula Tokyo in Tokyo, CH?
A: At The Peninsula Tokyo, guests can enjoy several complimentary amenities. These include the use of a fitness center and swimming pool, unlimited in-room wireless Internet access, complimentary long-distance calls with VOIP technology, turn-down service, and local aily newspaper. Suite guests receive additional benefits such as complimentary non-alcoholic beverages from the mini-bar, a daily dinner drop-off service, and the Peninsula MINI Cooper S Clubman Concierge Service for chauffeur-driven rides within a ten-kilometer radius of the hotel. Additionally, there is a complimentary mini bar stocked with local snacks, chocolates, and non-alcoholic drinks, and special amenities in the suites like large marble-clad bathrooms with a Spa Mode button for a tranquil spa setting. Guests who book the hotel directly may also enjoy Peninsula Time, a flexible check-in and check-out programme which allows guests to have a room ready as early as 6 am on the arrival date, and check out as late as 10 pm on the departure date at no extra charge.
Q: What are the extra person charges at The Peninsula Tokyo in Tokyo, CH?
A: Adults and children over 12 years old incur an additional charge of JPY 15,000 per person per night (exclusive of taxes and service charge).
Q: What are The Peninsula Tokyo in Tokyo, CH security procedures?
A: The Peninsula Tokyo has comprehensive security procedures in place to ensure guest safety. These include established emergency response and evacuation plans (both shelter-in-place and external evacuation), 24-hour security monitoring, and trained staff who follow strict safety and security protocols. In the event of an accident or incident, the hotel will make announcements and provide instructions to guests as appropriate, based on the situation and internal assessment. Procedures are regularly reviewed to maintain a safe and secure environment for guests and associates.
Q: What enhanced hygiene or cleanliness protocols are in place at The Peninsula Tokyo in Tokyo, CH?
A: Since the COVID-19 pandemic, clearer and more detailed guidelines have been introduced by our Health, Safety & Hygiene (HSH) team, and operations have been managed accordingly. While some protocols have since been lifted, basic hygiene practices — such as proper handwashing, staff health monitoring, avoiding overcrowded situations, and wearing masks when appropriate — continue to be followed and will remain in place moving forward.
Q: What is the cancellation policy at The Peninsula Tokyo in Tokyo, CH?
A: The standard cancellation policy at The Peninsula Tokyo for flexible room rates requires guests to cancel their reservation by 3:00 PM local time, one day prior to the scheduled arrival date. It is important to note that specific terms may vary based on the type of booking: * Non-refundable Rates: These bookings do not allow for cancellations or changes. *Peak Periods/Special Events: During high-demand periods or for certain suite categories, the hotel may enforce a stricter cancellation window (e.g., 7 to 30 days in advance).
Q: What is the deposit required to book a room at The Peninsula Tokyo in Tokyo, CH?
A: The Peninsula Tokyo requires reservations to be guaranteed with a major credit card, but no specific deposit amount is required to book a room.
Q: What is the early departure charge at The Peninsula Tokyo in Tokyo, CH?
A: This may vary depending on the details of your reservation, so have contact the hotel directly for further information.
Q: What is the guest services phone number at The Peninsula Tokyo in Tokyo, CH?
A: For more details, please contact the hotel directly.
Q: What is the latitude (in degrees) of The Peninsula Tokyo in Tokyo, CH?
A: The latitude of The Peninsula Tokyo is 35.6747° N. In degrees, minutes, and seconds (DMS), that’s **35° 40′ 29″ N
Q: What is the longitude (in degrees) of The Peninsula Tokyo in Tokyo, CH?
A: The longitude of The Peninsula Tokyo is 139.7607° E. In degrees, minutes, and seconds (DMS), that’s 139° 45′ 38″ E.
Q: What is the main phone area code at The Peninsula Tokyo in Tokyo, CH?
A: The main phone area code at The Peninsula Tokyo in Tokyo is +81 3.
Q: What is the maximum guest room occupancy at The Peninsula Tokyo in Tokyo, CH?
A: The maximum guest room occupancy at The Peninsula Tokyo is up to 3 adults, with a total of 4 guests including children aged 0-11 years.
Q: What is the minimum age required for check-in at The Peninsula Tokyo in Tokyo, CH?
A: The minimum age required to check in at The Peninsula Tokyo is 18 years old.
Q: What is The Peninsula Tokyo's policy on lost and found items?
A: The hotel is not responsible for any loss, theft, or damage to personal belongings, including valuables, cash, or other items left unattended or in public areas. Any lost items reported to the hotel will be logged and stored securely by the Lost and Found team. Guests wishing to claim an item must provide a clear description and appropriate identification to verify ownership. If an item is found after a guest has departed, the hotel may contact the guest to arrange return, with any associated shipping costs borne by the guest. Unclaimed items will be retained for a limited period in accordance with hotel policy. After this time, items may be disposed of or donated at the hotel’s discretion.
Q: What is the policy on incidental charges at The Peninsula Tokyo in Tokyo, CH?
A: Incidental charges at The Peninsula Tokyo are subject to tax and service charge.
Q: What is the procedure for after-hours check-in at The Peninsula Tokyo in Tokyo, CH?
A: At The Peninsula Tokyo, guests may check in at their preferred time as long as it is after 3:00 p.m.
Q: What is the thread count of the bed linens provided at The Peninsula Tokyo in Tokyo, CH?
A: The Peninsula Tokyo typically offers 300-thread-count linens for all guest rooms and suites.
Q: What is the website link for The Peninsula Tokyo in Tokyo, CH?
A: The website link for The Peninsula Tokyo is https://www.peninsula.com/en/tokyo/5-star-luxury-hotel-ginza
Q: What is the wifi bandwidth at The Peninsula Tokyo in Tokyo, CH?
A: The Peninsula Tokyo offers complimentary high-speed wired and wireless internet access for all in-house guests. While exact bandwidth speeds vary according to each device, guests can expect reliable and seamless connectivity throughout their stay. *Complimentary access: High-speed internet is included in the room rate for all guests. *Seamless connectivity: The network uses a convenient one-click connection system with no repeated log-ins required. *In-car Wi-Fi: Guests using the hotel’s Rolls-Royce or BMW limousine services for airport transfers can enjoy complimentary high-speed Wi-Fi during the journey. *Multiple devices: There is generally no strict limit on the number of devices that can be connected at the same time. *Wired connection available: For enhanced stability, guest rooms are equipped with Ethernet (LAN) ports via the in-room panels.
Q: What languages are spoken by the staff at The Peninsula Tokyo in Tokyo, CH?
A: The staff at The Peninsula Tokyo in Tokyo can mainly speak English and Japanese.
Q: When did The Peninsula Tokyo in Tokyo, CH open?
A: The Peninsula Tokyo opened in 2007.
Q: When is check-in at The Peninsula Tokyo in Tokyo, CH?
A: The standard check-in time at The Peninsula Tokyo is 12:00 PM.
Q: When is check-out at The Peninsula Tokyo in Tokyo, CH?
A: The standard check-out time at The Peninsula Tokyo is 15:00.
Q: When was The Peninsula Tokyo in Tokyo, CH built?
A: The Peninsula Tokyo was opened in 2007.
Q: Which amenities does The Peninsula Tokyo in Tokyo, CH offer?
A: Guest rooms at The Peninsula Tokyo are equipped with modern comforts, including multi-function bedside control panels, individual climate controls, USB and wireless charging, fully stocked mini-bars, coffee and tea facilities, spacious dressing areas, work desks, and comfortable seating. Bathrooms feature luxurious marble finishes, separate showers and bathtubs, premium toiletries, bathrobes, slippers, and 15” TVs. Rooms also provide high-speed internet, flat-screen TVs, CD/DVD players with surround sound, dual-line phones, and 24-hour room service for added convenience.
Amenities (Room)
Q: Are bathrobes and slippers provided at The Peninsula Tokyo?
A: Yes, bathrobes and slippers are provided in the suites at The Peninsula Tokyo.
Q: Are cribs available for guests staying at The Peninsula Tokyo in Tokyo, CH?
A: Yes, The Peninsula Tokyo provides baby cots for guests traveling with infants and toddlers. As a five-star luxury hotel, The Peninsula Tokyo is thoughtfully equipped to accommodate families. Baby cots are available upon request at no additional charge for infants up to 24 months old. Availability is subject to confirmation, and guests are kindly encouraged to make arrangements in advance to ensure a comfortable stay.
Q: Are dishwashers available at The Peninsula Tokyo in Tokyo, CH?
A: No, dishwashers are not available at The Peninsula Tokyo in Tokyo, CH.
Q: Are double vanities available in the bathrooms at The Peninsula Tokyo in Tokyo, CH?
A: Yes, double vanities (twin washbasins) are a standard feature in nearly all guest rooms and suites at The Peninsula Tokyo, offering added comfort and convenience for guests.
Q: Are down/feather pillows available at The Peninsula Tokyo in Tokyo, CH?
A: Yes, down and feather pillows are provided as standard in all guest rooms and suites at The Peninsula Tokyo. In addition, the hotel offers a comprehensive Pillow Menu, allowing guests to choose from a selection of options—including non-allergenic pillows, traditional Japanese buckwheat pillows, and Tempur-Pedic pillows—ensuring a fully personalized and exceptionally comfortable sleep experience.
Q: Are foam pillows available at The Peninsula Tokyo in Tokyo, CH?
A: Yes, foam pillows are available at The Peninsula Tokyo. The hotel offers an extensive Pillow Menu to ensure a personalized sleep experience, which includes options such as non-allergenic pillows, traditional Japanese buckwheat pillows, and Tempur-Pedic pillows—ensuring a fully personalized and exceptionally comfortable sleep experience.
Q: Are hair dryers available at The Peninsula Tokyo in Tokyo, CH?
A: Yes, hair dryers are available in all guest rooms and suites at The Peninsula Tokyo. They are provided as a standard amenity of each room for guests’ convenience.
Q: Are luxury linen types available at The Peninsula Tokyo in Tokyo, CH?
A: Yes, The Peninsula Tokyo offers high-end linens designed to ensure a comfortable and restful sleep experience. The hotel’s luxury linens include: Material: Crafted from 100% premium cotton, valued for its exceptional softness, breathability, and durability Thread Count: 300 thread-count sheets are provided as standard in all guest rooms and suites Together, these elements reflect The Peninsula Tokyo’s commitment to refined comfort and sleep quality.
Q: Are pay-per-view movies available on the in-room TVs at The Peninsula Tokyo in Tokyo, CH?
A: No, pay-per-view movies are not available at The Peninsula Tokyo. However, guest rooms are equipped with an HDMI port, allowing guests to connect their own devices—such as a laptop—to the television for personal viewing.
Q: Are pots, pans, and serving dishes available in rooms at The Peninsula Tokyo in Tokyo, CH?
A: No, pots, pans, and serving dishes are not available in rooms at The Peninsula Tokyo.
Q: Are rollaway beds available at The Peninsula Tokyo in Tokyo, CH?
A: Yes, The Peninsula Tokyo offers rollaway beds, subject to availability and specific conditions. Room Eligibility: Rollaway beds are generally available. Additional Charges: An extra fee applies, usually ranging from JPY 15,000 per night, inclusive of taxes and service charges. Infants: Baby cots are available upon request at no additional charge for infants up to 24 months old. Advance Request: As rollaway beds are limited in number, guests are advised to request one at the time of booking or contact the reservations team in advance.
Q: Are shower-tub combinations available at The Peninsula Tokyo in Tokyo, CH?
A: At The Peninsula Tokyo, shower–tub combinations are not available. Instead, guest rooms feature a separate walk-in shower and a standalone bathtub; the bathtub itself is fitted with a hand-held shower, but it is not designed as a combined shower–tub unit.
Q: Are smart TVs available in the rooms at The Peninsula Tokyo in Tokyo, CH?
A: No, The Peninsula Tokyo does not currently offer smart TVs in its guest rooms or suites. However, guest rooms are equipped with an HDMI port, allowing guests to connect their own devices—such as a laptop—to the television for personal viewing.
Q: Are sofa beds available at The Peninsula Tokyo in Tokyo, CH?
A: Yes, select guest rooms at The Peninsula Tokyo are equipped with sofa beds, which may be arranged upon request at the time of booking, subject to availability. In addition, extra beds (rollaway beds) can also be provided, subject to availability.
Q: Are speakerphones available at The Peninsula Tokyo in Tokyo, CH?
A: Yes, The Peninsula Tokyo offers dual-line telephones with a speaker function, which includes speakerphones.
Q: Are the bathrooms at The Peninsula Tokyo in Tokyo, CH made of marble?
A: Yes, the bathrooms at The Peninsula Tokyo feature luxurious marble interiors.
Q: Are the bathrooms equipped with walk-in showers or soaking tubs at The Peninsula Tokyo?
A: Yes, the bathrooms in the suites at The Peninsula Tokyo are equipped with separate shower stalls and bathtubs. Many suites feature large marble-clad bathrooms with a separate walk-in rain shower and a luxurious soaking tub. The Hibiya Suite specifically includes a whirlpool bath, and the Deluxe Suite Accessible offers a roll-in shower.
Q: Are the bathtub and whirlpool separate at The Peninsula Tokyo in Tokyo, CH?
A: At The Peninsula Tokyo, the bathtub and walk-in shower are designed as separate fixtures. The hotel’s marble bathrooms feature a deep-soaking bathtub as a standalone element, distinct from the glass-enclosed rain shower. In standard guest rooms and most suites, the bathtub is designed for a tranquil soak rather than a jetted whirlpool. Each is complemented by the hotel’s signature “Spa” button, which gently dims the lighting, activates privacy settings, and plays relaxing music to create a serene bathing atmosphere. In The Peninsula Suite, the bathtub is upgraded to a jacuzzi-style tub, while remaining a separate fixture from the shower. This thoughtful layout reflects The Peninsula Tokyo’s commitment to comfort, functionality, and refined luxury, ensuring a consistently spa-like experience across all room categories.
Q: Are there smart room controls for lighting or temperature at The Peninsula Tokyo?
A: Yes, the rooms at The Peninsula Tokyo feature multi-function bedside electronic control panels, individual thermostat and humidity controls, and mood lighting.
Q: Are there USB charging ports available in the guest rooms at The Peninsula Tokyo in Tokyo, CH?
A: Yes, The Peninsula Tokyo provides a range of chargers and adaptors in its guest rooms, including a wireless charging transmitter for compatible devices. These thoughtfully provided amenities allow guests to conveniently power and charge their personal electronics throughout their stay.
Q: Can I control the temperature in my room at The Peninsula Tokyo in Tokyo, CH?
A: Yes, guests can control the temperature in all guest rooms and suites at The Peninsula Tokyo. The hotel’s proprietary in-room climate system ensures a comfortable environment tailored to each guest’s preference.
Q: Do guest rooms at The Peninsula Tokyo in Tokyo, CH have a pantry area?
A: No, guest rooms at The Peninsula Tokyo do not have a pantry area.
Q: Do guest rooms at The Peninsula Tokyo in Tokyo, CH have a microwave?
A: Guest rooms at The Peninsula Tokyo do not have a microwave.
Q: Do guest rooms at The Peninsula Tokyo in Tokyo, CH have a mini fridge?
A: Yes. Guest rooms include a cooler-style mini refrigerator for beverages and light refreshments. Some themed suites offer larger refrigeration amenities.
Q: Do guest rooms at The Peninsula Tokyo in Tokyo, CH have a refrigerator with an ice maker?
A: No, guest rooms at The Peninsula Tokyo in Tokyo, CH do not have a refrigerator with an ice maker.
Q: Do guest rooms at The Peninsula Tokyo in Tokyo, CH have a toaster oven?
A: Guest rooms at The Peninsula Tokyo do not mention having a toaster oven among their listed amenities.
Q: Do guest rooms at The Peninsula Tokyo in Tokyo, CH have a water purification system for the room?
A: No, guest rooms at The Peninsula Tokyo do not have a water purification system for the room.
Q: Do guest rooms at The Peninsula Tokyo in Tokyo, CH have conventional ovens?
A: No, guest rooms at The Peninsula Tokyo do not have conventional ovens. However, themed suites are equipped with ovens.
Q: Do guest rooms at The Peninsula Tokyo in Tokyo, CH have dish cleaning supplies in the room?
A: No, guest rooms at The Peninsula Tokyo in Tokyo, CH do not have dish cleaning supplies in the room.
Q: Do guest rooms at The Peninsula Tokyo in Tokyo, CH have eating utensils?
A: No, guest rooms at The Peninsula Tokyo are not equipped with eating utensils.
Q: Do guest rooms at The Peninsula Tokyo in Tokyo, CH have toasters?
A: No, guest rooms at The Peninsula Tokyo do not have toasters.
Q: Do guest rooms have tables and chairs at The Peninsula Tokyo in Tokyo, CH?
A: Yes. Every guest room includes a table and seating suitable for dining or working.
Q: Do rooms at The Peninsula Tokyo in Tokyo, CH have a refrigerator?
A: Yes, all rooms at The Peninsula Tokyo are equipped with a cooler. In addition, themed suites feature a full-size refrigerator.
Q: Do rooms have USB charging ports or modern outlets at The Peninsula Tokyo?
A: Yes, rooms at The Peninsula Tokyo are equipped with bedside USB chargers and wireless charging transmitters for smartphones. They also feature dual voltage (100 v / 200 v) universal electrical adaptor sockets. Additionally, a range of chargers and adaptors, including a wireless charging transmitter, is available.
Q: Do the guest rooms at The Peninsula Tokyo in Tokyo, CH have phones with voicemail?
A: Yes, the guest rooms at The Peninsula Tokyo are equipped with dual-line telephones that have a voicemail system.
Q: Do the guest rooms at The Peninsula Tokyo in Tokyo, CH have wifi?
A: Yes, the guest rooms at The Peninsula Tokyo offer complimentary high-speed wireless and wired Internet access. Complimentary high-speed internet supports everyday business needs, including email, video streaming, and remote work, although connection quality may vary depending on usage and device.
Q: Do the guest rooms have air-conditioning at The Peninsula Tokyo in Tokyo, CH?
A: Yes, all guest rooms and suites at The Peninsula Tokyo feature individually controlled air-conditioning. The hotel’s proprietary in-room climate system ensures a comfortable environment tailored to each guest’s preference.
Q: Do the rooms at The Peninsula Tokyo in Tokyo, CH come with an AM/FM clock radio?
A: Guest rooms at The Peninsula Tokyo are equipped with wall-mounted panels that provide access to internet radio.
Q: Do the rooms at The Peninsula Tokyo in Tokyo, CH have alarm clocks?
A: Yes, rooms at The Peninsula Tokyo feature alarm clocks, integrated into the hotel’s signature bedside control panels.
Q: Do the rooms at The Peninsula Tokyo in Tokyo, CH have desk chairs?
A: Yes, rooms at The Peninsula Tokyo have desk chairs.
Q: Do the rooms at The Peninsula Tokyo in Tokyo, CH have ergonomic chairs for working comfortably?
A: Yes, rooms at The Peninsula Tokyo are equipped with ergonomic chairs for comfortable work.
Q: Does The Peninsula Tokyo in Tokyo, CH have a Hinoki tub?
A: No, The Peninsula Tokyo does not feature Hinoki (Japanese cypress) bathtubs in its guest rooms or suites. Instead, the hotel offers large, deep-soaking bathtubs, a signature design element created for a refined, spa-like experience. Each bathtub is complemented by the “Spa” button, which gently dims the lighting, activates privacy settings, and plays soothing music—transforming the bathroom into a serene personal retreat.
Q: Does The Peninsula Tokyo in Tokyo, CH have bathtubs with spray jets?
A: With the exception of The Peninsula Suite, guest rooms and suites at The Peninsula Tokyo do not typically feature bathtubs with spray (whirlpool or jacuzzi) jets. Instead, the hotel features deep-soaking bathtubs, designed for a serene bathing experience. While most rooms do not include mechanical jets, they offer several signature features that elevate the bathing ritual: Spa Mode: A dedicated button beside the bathtub dims the lighting, activates a “Do Not Disturb” sign, and plays relaxing music for a private, spa-like atmosphere. Built-in Television: A waterproof flat-screen TV integrated into the wall. Separate Facilities: A spacious walk-in rain shower. Exception: The Peninsula Suite is equipped with a bathtub featuring spray (jacuzzi) jets. For guests seeking water jets: The hotel’s Spa & Wellness Centre on the 6th floor features a Vitality Pool.
Q: Does The Peninsula Tokyo in Tokyo, CH have ceiling fans?
A: The Peninsula Tokyo does not feature ceiling fans in its guest rooms or suites. The hotel relies on its sophisticated climate control system—integrated air conditioning and ventilation panels—to maintain a comfortable temperature throughout the room.
Q: Does The Peninsula Tokyo in Tokyo, CH have electrical outlets at desk level?
A: Yes, The Peninsula Tokyo provides electrical outlets at desk level for convenience.
Q: Does The Peninsula Tokyo in Tokyo, CH have HD flat-panel TVs (32 inches or larger) in the rooms?
A: Yes, The Peninsula Tokyo provides rooms with a minimum 46-inch HD TV.
Q: Does The Peninsula Tokyo in Tokyo, CH have oversized bathtubs?
A: Yes, The Peninsula Tokyo is renowned for its luxurious, oversized bathrooms, each featuring a large, deep-soaking bathtub as a standard amenity across all room categories. The bathtubs are designed to reflect a modern interpretation of traditional Japanese bathing culture—extra deep and generously proportioned, allowing for full-body immersion and a truly relaxing experience.
Q: Does The Peninsula Tokyo in Tokyo, CH have rooms with only bathtubs?
A: Every guest room and suite features a separate deep-soaking bathtub and a distinct walk-in shower, combining luxury, comfort, and functionality in every bathroom.
Q: Does The Peninsula Tokyo in Tokyo, CH have separate tubs and showers?
A: Yes, The Peninsula Tokyo features separate deep-soaking bathtubs and walk-in showers in all guest rooms and suites, thoughtfully designed to provide a spacious, spa-like bathing experience.
Q: Does The Peninsula Tokyo in Tokyo, CH have walk-in wardrobes or closets?
A: Yes, almost all guest rooms and suites at The Peninsula Tokyo feature a separate and spacious walk-in dressing room and closet area. This signature design element enhances comfort and privacy by keeping the main living and sleeping areas free from luggage and clutter. The dressing room typically includes: ・Generous hanging space and drawers ・A dedicated luggage bench ・The hotel’s signature valet box, allowing staff to discreetly deliver laundry, dry cleaning, or newspapers from the hallway without entering the guest room
Q: Does The Peninsula Tokyo in Tokyo, CH offer a mini-bar for a fee?
A: Yes, in general, minibar items at The Peninsula Tokyo are charged. However, for certain bookings that include suite benefits, selected non-alcoholic beverages may be provided on a complimentary basis. Inclusions vary by room category and rate plan, so guests are encouraged to review their booking details or confirm with the hotel directly.
Q: Does The Peninsula Tokyo in Tokyo, CH offer a wet bar in the room?
A: The Peninsula Tokyo does not offer wet bars in its guest rooms or suites. however, The Peninsula Tokyo provides a fully stocked mini-bar and coffee-making facilities in all guest rooms.
Q: Does The Peninsula Tokyo in Tokyo, CH offer access to cable or streaming TV services?
A: Cable and streaming TV services are not available at The Peninsula Tokyo. However, guest rooms are equipped with an HDMI port, allowing guests to connect their own devices—such as a laptop—to the television for personal viewing.
Q: Does The Peninsula Tokyo in Tokyo, CH offer an in-room coffee/tea maker?
A: Yes, The Peninsula Tokyo offers in-room coffee and tea-making facilities in all guest rooms and suites. Each room is equipped with a Nespresso coffee machine as well as a traditional Japanese tea set, allowing guests to enjoy refreshments in comfort at any time.
Q: Does The Peninsula Tokyo in Tokyo, CH offer bottled water in the room as a complimentary service?
A: Yes, all guest rooms and suites at The Peninsula Tokyo include complimentary bottled water, replenished daily during housekeeping and turndown service.
Q: Does The Peninsula Tokyo in Tokyo, CH offer complimentary in-room coffee or tea?
A: Yes, The Peninsula Tokyo offers complimentary in-room coffee or tea. For additional beverage requests, guests may contact Room Service to order their preferred drinks.
Q: Does The Peninsula Tokyo in Tokyo, CH offer outdoor space in the rooms?
A: No, The Peninsula Tokyo does not offer balconies or private outdoor spaces in any guest rooms or suites. While guest rooms are fully enclosed, the hotel is situated directly across from Hibiya Park and the Imperial Palace Gardens, providing immediate access to scenic walking paths and open-air leisure.
Q: Does The Peninsula Tokyo in Tokyo, CH offer shower-only bathrooms?
A: The Peninsula Tokyo offers luxurious bathrooms that include both a separate shower stall and a bathtub, rather than shower-only bathrooms.
Q: Does The Peninsula Tokyo in Tokyo, CH provide a spare electrical outlet at the desk?
A: Yes, a spare electrical outlet is provided at the desk at The Peninsula Tokyo.
Q: Does The Peninsula Tokyo in Tokyo, CH provide an in-room safe?
A: Yes, The Peninsula Tokyo provides an electronic in-room safe in every guest room and suite. Additional security measures throughout the hotel further support a safe, secure, and comfortable stay for all guests.
Q: Does The Peninsula Tokyo in Tokyo, CH provide instant hot water?
A: At The Peninsula Tokyo, a kettle is available upon request for all guests. In addition, the in-room coffee machine is equipped with a hot-water function, allowing guests to prepare hot beverages conveniently at any time.
Q: Does The Peninsula Tokyo in Tokyo, CH provide laundry bags or hampers in the rooms?
A: Yes, laundry bags or hampers are provided in rooms at The Peninsula Tokyo.
Q: Does The Peninsula Tokyo in Tokyo, CH provide slippers for guests?
A: Yes, The Peninsula Tokyo provides complimentary slippers for all guests as part of its standard in-room amenities. In addition, each guest room and suite is thoughtfully appointed with: ・Yukatas or pajamas for sleeping ・Luxury bathroom toiletries from The Peninsula’s signature amenities collection ・Bathrobes, crafted from heavyweight, premium cotton Together, these amenities reflect The Peninsula Tokyo’s commitment to comfort, refinement, and understated luxury throughout the guest experience.
Q: Does The Peninsula Tokyo in Tokyo, CH provide weight scales?
A: Yes, The Peninsula Tokyo provides weight scales in every guest room and suite.
Q: How many closets are available in the rooms at The Peninsula Tokyo in Tokyo, CH?
A: At The Peninsula Tokyo, almost every guest room and suite features one large, signature walk-in dressing room. Rather than having multiple small closets, the hotel is renowned for this dedicated space, thoughtfully positioned between the bedroom and the bathroom for both privacy and convenience. Key features of this dressing area include: ・Spacious walk-in layout with ample room for luggage and movement ・Extensive hanging space and shelving for clothing and accessories ・Dedicated luggage bench for easy packing and unpacking ・Valet box, allowing discreet delivery and collection of laundry, dry cleaning, or newspapers without entering the guest room This design reflects The Peninsula Tokyo’s emphasis on comfort, functionality, and refined luxury, keeping the sleeping and living areas uncluttered.
Q: How many telephones are found in the rooms at The Peninsula Tokyo in Tokyo, CH?
A: There are currently six telephones found in the guest rooms at The Peninsula Tokyo. These are strategically located throughout the room for convenience: two at the bedside, one on the executive desk, one in the dressing room, one in the bathroom, and one in the separate toilet room.
Q: Is a bathrobe provided at The Peninsula Tokyo in Tokyo, CH?
A: Yes, The Peninsula Tokyo provides luxurious bathrobes for all guests across every room category. In addition to these plush bathrobes, each room is thoughtfully appointed with: Yukatas: Traditional Japanese cotton robes, perfect for lounging or sleeping in comfort. Luxury Slippers: Soft, high-quality slippers, typically placed in the walk-in dressing area for your convenience. These amenities reflect the hotel’s commitment to comfort, elegance, and a refined guest experience.
Q: Is a down/featherbed available at The Peninsula Tokyo in Tokyo, CH?
A: Yes, The Peninsula Tokyo provides high-quality Simmons bedding layerd with featherpads (mattress toppers) as a standard feature in all guest rooms and suites.
Q: Is a duvet available at The Peninsula Tokyo in Tokyo, CH?
A: Yes, duvets are provided in all guest rooms and suites at The Peninsula Tokyo as part of the hotel’s luxury bedding. Each bed is dressed with a high-quality down duvet and 300-thread-count cotton linens, thoughtfully selected to ensure exceptional comfort and a truly restful sleep experience.
Q: Is a pillow-top mattress available at The Peninsula Tokyo in Tokyo, CH?
A: Yes, The Peninsula Tokyo provides custom-made, pillow-top mattresses designed to deliver exceptional comfort and support. The hotel features bespoke mattresses developed exclusively for The Peninsula Hotels, often in collaboration with Simmons (Beautyrest), and enhanced with a pillow-top layer. To further personalise the sleep experience, guests may select from the hotel’s Pillow Menu, which offers a variety of options—including foam, feather, and orthopedic pillows—available upon request.
Q: Is a portable play yard-type crib available at The Peninsula Tokyo in Tokyo, CH?
A: Yes, The Peninsula Tokyo provides both cribs and portable play yards for guests traveling with infants and toddlers. As a five-star luxury hotel, it is well equipped to accommodate families. The following baby sleeping arrangements are available upon request: ・Standard Cribs: High-quality wooden cribs suitable for infants (up to two years old) ・Cost: Both cribs and portable play yards are provided complimentary, subject to availability.
Q: Is a stove available in rooms at The Peninsula Tokyo in Tokyo, CH?
A: No, guest rooms at The Peninsula Tokyo do not have conventional ovens or stoves. However, themed suites are equipped with ovens.
Q: Is a trouser or pant press available at The Peninsula Tokyo in Tokyo, CH?
A: Trouser or pant presses are not available in the guest rooms. However, each room features the hotel’s signature Valet Box, allowing guests to discreetly request pressing, laundry, or dry-cleaning services. Garments may be placed inside the Valet Box and will be collected and returned from the hallway by hotel staff, ensuring a seamless, private, and uninterrupted stay.
Q: Is a washer/dryer available in guest rooms at The Peninsula Tokyo in Tokyo, CH?
A: Washer and dryer facilities are not available at The Peninsula Tokyo. However, the hotel offers professional laundry, dry cleaning, and pressing services for guests, all available on a charge basis to ensure garments are cared for to the hotel’s luxury standards.
Q: Is air-conditioning individually controlled in the room at The Peninsula Tokyo in Tokyo, CH?
A: Yes, air conditioning is individually controlled in every guest room and suite at The Peninsula Tokyo. The hotel’s proprietary in-room climate system ensures a comfortable environment tailored to each guest’s preference.
Q: Is an in-room printer available at The Peninsula Tokyo in Tokyo, CH?
A: In-room printers are available upon specific request.
Q: Is an iron and ironing board available in the guest rooms at The Peninsula Tokyo in Tokyo, CH?
A: Yes, an iron and ironing board are available upon request. For added convenience, the hotel also offers a range of thoughtful garment-care services. Each guest room is equipped with a discreet, two-way Valet Box, allowing guests to place items for laundry, dry cleaning, or pressing, with garments collected and returned from the hallway without staff entering the room. In addition, professional laundry, dry-cleaning, and pressing services are available upon request, on a charge basis. The hotel also provides a complimentary shoe-shine service, conveniently handled via the Valet Box. Together, these amenities ensure a seamless and refined garment-care experience throughout your stay.
Q: Is dishware available in rooms at The Peninsula Tokyo in Tokyo, CH?
A: Yes, every room at The Peninsula Tokyo is equipped with a dining table for two, which suggests that dishware is available for guests to enjoy a private dining experience.
Q: Is in-room fax available at The Peninsula Tokyo in Tokyo, CH?
A: Yes, currently in-room fax is available at The Peninsula Tokyo, featuring a fax machine with a private number.
Q: Is there a bidet at The Peninsula Tokyo in Tokyo, CH?
A: Yes — that’s correct. Every guest room and suite at The Peninsula Tokyo is equipped with a high-end TOTO Washlet electronic bidet. In addition to standard bidet functions, Washlet features typically include: ・Heated seats with adjustable temperature ・Adjustable water pressure and temperature for both front and rear cleansing ・Oscillating and pulsating spray options ・Warm air dryer ・Automatic deodorizer Combined with the hotel’s oversized marble bathrooms, separate bathtub and rain shower, and spa-style lighting controls, the Washlet completes a truly elevated Japanese luxury bathroom experience.
Q: Is there a fireplace in the rooms at The Peninsula Tokyo in Tokyo, CH?
A: No, The Peninsula Tokyo does not have fireplace in its guest rooms or suites.
Q: Is there a laundry basket or clothes hamper at The Peninsula Tokyo in Tokyo, CH?
A: At The Peninsula Tokyo, guest rooms do not typically feature a laundry basket. Instead, the hotel offers a discreet and refined system in keeping with its ultra-luxury service standards. Laundry is handled via the hotel’s signature Valet Box—a built-in, double-doored compartment located within the walk-in dressing area. Guests may place items inside for laundry, dry cleaning, or pressing, allowing garments to be collected and returned from the hallway without staff entering the room. This thoughtful design ensures privacy, convenience, and a serene, uncluttered living environment throughout the stay. Laundry Handling at The Peninsula Tokyo: The hotel’s signature feature is the Valet Box—a built-in, double-doored compartment located in the walk-in dressing area. Guests place items for laundry, dry cleaning, or pressing inside the box, allowing staff to collect and return garments from the hallway without entering the room. This ensures privacy, convenience, and an uncluttered living space. Laundry bags and related supplies are provided as needed, and full laundry, dry-cleaning, and pressing services are available upon request.
Q: Is there a lighted makeup mirror in the rooms at The Peninsula Tokyo in Tokyo, CH?
A: Yes, guest rooms at The Peninsula Tokyo are equipped with illuminated makeup mirrors. Each room features a signature walk-in dressing area with a dedicated vanity table, complete with a lighted mirror offering adjustable mood lighting. In addition, the marble bathrooms are typically fitted with a separate magnifying makeup mirror, ensuring both comfort and convenience.
Q: Is there a minibar in the room at The Peninsula Tokyo?
A: Yes, all suites at The Peninsula Tokyo include a fully stocked minibar. For guests staying in suites, the minibar is complimentary and includes local snacks, chocolates, and non-alcoholic drinks, which are replenished daily. Alcoholic beverages are not included.
Q: Is there a phone in the bathroom at The Peninsula Tokyo in Tokyo, CH?
A: Yes, bathrooms at The Peninsula Tokyo are equipped with a phone. The bathrooms feature a hands-free speakerphone system built into the wall panels, allowing guests to make or receive calls conveniently and discreetly.
Q: Is there a private bathroom in the guest rooms at The Peninsula Tokyo in Tokyo, CH?
A: Yes, all guest rooms and suites at The Peninsula Tokyo feature large, private bathrooms.
Q: Is there a separate closet in the rooms at The Peninsula Tokyo in Tokyo, CH?
A: Yes, almost all guest rooms and suites at The Peninsula Tokyo feature a separate and spacious walk-in dressing room and closet area. This signature design element enhances comfort and privacy by keeping the main living and sleeping areas free from luggage and clutter. The dressing room typically includes: ・Generous hanging space and drawers ・A dedicated luggage bench ・The hotel’s signature valet box, allowing staff to discreetly deliver laundry, dry cleaning, or newspapers from the hallway without entering the guest room
Q: Is there a whirlpool available in the guest rooms at The Peninsula Tokyo in Tokyo, CH?
A: With the exception of The Peninsula Suite, guest rooms and suites at The Peninsula Tokyo do not typically feature whirlpool bathtubs. Instead, the hotel features deep-soaking bathtubs, designed for a serene bathing experience. While most rooms do not include mechanical jets, they offer several signature features that elevate the bathing ritual: Spa Mode: A dedicated button beside the bathtub dims the lighting, activates a “Do Not Disturb” sign, and plays relaxing music for a private, spa-like atmosphere. Built-in Television: A waterproof flat-screen TV integrated into the wall. Separate Facilities: A spacious walk-in rain shower. Exception: The Peninsula Suite is equipped with a bathtub featuring spray (jacuzzi) jets. For guests seeking water jets: The hotel’s Spa & Wellness Centre on the 6th floor features a Vitality Pool.
Q: What bathroom amenities are included at The Peninsula Tokyo in Tokyo, CH?
A: The hotel provides a collection of sustainable, bespoke bathroom amenities, carefully curated by local fragrance expert Ms. Satori Osawa to reflect Tokyo’s refined culture. Fragrance: Subtle, sophisticated scents uniquely created for The Peninsula Tokyo. Products: Shampoo, conditioner, shower gel, body lotion, and soap.
Q: What brand of bathroom toiletries provided at The Peninsula Tokyo in Tokyo, CH?
A: The Peninsula Tokyo provides a bespoke collection of bathroom toiletries created in collaboration with La Bottega, featuring a custom fragrance developed exclusively for the hotel by local fragrance curator Ms. Satori Osawa. Designed to reflect the refined elegance of Japanese hospitality, these amenities capture the essence of The Peninsula Tokyo through subtle, sophisticated scents and a thoughtful, elevated approach to luxury.
Q: What is the electric voltage in rooms at The Peninsula Tokyo in Tokyo, CH?
A: The rooms at The Peninsula Tokyo support 100V.
Q: What is the fee for a crib at The Peninsula Tokyo in Tokyo, CH?
A: At The Peninsula Tokyo, cribs (baby cots) are provided complimentary of charge. Crib Policy Details ・Age Limit: Cribs are available for infants and toddlers up to 2 years of age. ・Availability: Subject to availability; guests are advised to request a crib at the time of booking or contact the Reservations team in advance. ・Cribs vs. Extra Beds: Cribs are provided free of charge, whereas extra beds for older children or adults are available at an additional fee (typically ¥15,000 per night, plus applicable taxes and service charges).
Concierge
Q: Can the concierge at The Peninsula Tokyo in Tokyo, CH assist with booking local tours or attractions?
A: Yes, the concierge at The Peninsula Tokyo can assist with booking local tours or attractions. They provide insider access to unique experiences in Tokyo, highlighting the city's culture and traditions. The concierge desk is open from 8 am to 9 pm.
Q: Can the concierge at The Peninsula Tokyo in Tokyo, CH help with restaurant reservations?
A: Yes, the concierge at The Peninsula Tokyo can assist with restaurant reservations. The concierge desk is open from 8 am to 9 pm.
Q: Can the concierge at The Peninsula Tokyo in Tokyo, CH help with special requests like flowers or gifts?
A: Yes, the concierge at The Peninsula Tokyo can assist with special requests such as arranging for flowers or gifts. They offer a range of personalized services to enhance the guest experience.
Q: Does the concierge at The Peninsula Tokyo in Tokyo, CH arrange transportation services?
A: Yes, The Peninsula Tokyo offers guest service that arranges transportation services for its guests. This includes a fleet of luxury vehicles such as Rolls-Royces, BMW Series 7 sedans, MINI Cooper Clubman hardtops, a Tesla Model S, and a Toyota Century, which are available for airport transfers and other hires.
Q: Does the concierge at The Peninsula Tokyo in Tokyo, CH provide city maps and recommendations?
A: Yes, the concierge at The Peninsula Tokyo in Tokyo, CH provides city maps and recommendations. The concierge desk is open from 8 am to 9 pm.
Q: Does The Peninsula Tokyo in Tokyo, CH provide complimentary concierge desk service?
A: Yes, The Peninsula Tokyo provides complimentary concierge desk services. Please note that depending on the nature of the request, additional charges may apply for special arrangements, purchases made on the guest’s behalf, or third-party services.
Q: Does the The Peninsula Tokyo in Tokyo, CH offer concierge services?
A: Yes, The Peninsula Tokyo offers concierge services. The concierge desk is open from 8 am to 9 pm.
Q: Is there a concierge or guest services desk available at The Peninsula Tokyo in Tokyo, CH?
A: Yes, The Peninsula Tokyo offers concierge and guest services to assist guests with their needs during their stay.
Q: Is there an extra charge for concierge assistance at The Peninsula Tokyo in Tokyo, CH?
A: Concierge assistance at The Peninsula Tokyo is generally provided on a complimentary basis. However, depending on the nature of the request, additional charges may apply, such as for special arrangements, purchases made on the guest’s behalf, or third-party services.
Q: What are the operating hours of the concierge desk at The Peninsula Tokyo in Tokyo, CH?
A: The concierge desk at The Peninsula Tokyo in Tokyo, CH is open from 8 am to 9pm.
Digital Check-in
Q: Can I check in digitally at The Peninsula Tokyo in Tokyo, CH before arriving at the hotel?
A: Currently, The Peninsula Tokyo does not offer digital check-in.
Q: Can I check in digitally for multiple rooms at The Peninsula Tokyo in Tokyo, CH?
A: Currently, The Peninsula Tokyo does not offer digital check-in.
Q: Can I share my digital key with other guests at The Peninsula Tokyo in Tokyo, CH?
A: Digital key access is currently not available at The Peninsula Tokyo, though the hotel may offer this feature in the future.
Q: Can I use a digital key to access hotel amenities at The Peninsula Tokyo in Tokyo, CH?
A: Digital key access is currently not available at The Peninsula Tokyo, though the hotel may offer this feature in the future.
Q: Can I use my mobile phone for digital check-in at The Peninsula Tokyo in Tokyo, CH?
A: Currently, The Peninsula Tokyo does not offer digital check-in.
Q: Does The Peninsula Tokyo in Tokyo, CH offer digital key access?
A: Digital key access is currently not available at The Peninsula Tokyo, though the hotel may offer this feature in the future.
Q: Does The Peninsula Tokyo in Tokyo, CH require an app for digital check-in?
A: Currently, The Peninsula Tokyo does not offer digital check-in.
Q: How can I complete digital check-in at The Peninsula Tokyo in Tokyo, CH?
A: Currently, The Peninsula Tokyo does not offer digital check-in.
Q: How can I use a digital key at The Peninsula Tokyo in Tokyo, CH?
A: Digital key access is currently not available at The Peninsula Tokyo, though the hotel may offer this feature in the future.
Q: How do I troubleshoot issues with my digital key at The Peninsula Tokyo in Tokyo, CH?
A: Digital key access is currently not available at The Peninsula Tokyo, though the hotel may offer this feature in the future.
Q: How long is my digital key valid after check-out at The Peninsula Tokyo in Tokyo, CH?
A: Digital key access is currently not available at The Peninsula Tokyo, though the hotel may offer this feature in the future.
Q: Is a physical key card still available if I use a digital key at The Peninsula Tokyo in Tokyo, CH?
A: Yes, The Peninsula Tokyo provides physical key cards for all guest rooms. At present, digital key access is not available, though the hotel may introduce this feature in the future.
Q: Is an internet connection required to use a digital key at The Peninsula Tokyo in Tokyo, CH?
A: Digital key access is currently not available at The Peninsula Tokyo, though the hotel may offer this feature in the future.
Q: Is there a digital key option available after checking in online at The Peninsula Tokyo in Tokyo, CH?
A: A digital key option is not available at The Peninsula Tokyo.
Q: What app do I need to access the digital key for The Peninsula Tokyo in Tokyo, CH?
A: Digital key access is currently not available at The Peninsula Tokyo, though the hotel may offer this feature in the future.
Q: What documents or information do I need for digital check-in at The Peninsula Tokyo in Tokyo, CH?
A: Currently, The Peninsula Tokyo does not offer digital check-in.
Q: What time is digital check-in at The Peninsula Tokyo in Tokyo, CH?
A: Currently, The Peninsula Tokyo does not offer digital check-in.
Parking
Q: Are electric car charging stations available at The Peninsula Tokyo in Tokyo, CH?
A: Depending on availability, The Peninsula Tokyo may be able to accommodate requests. However, this can vary based on the occupancy of the EV charging stations and the type of vehicle. For details, please contact the property directly.
Q: Are the EV charging stations at The Peninsula Tokyo in Tokyo, CH available 24/7?
A: Depending on availability, The Peninsula Tokyo may be able to accommodate requests. However, this can vary based on the occupancy of the EV charging stations and the type of vehicle. For details, please contact the property directly.
Q: Are the EV charging stations at The Peninsula Tokyo in Tokyo, CH compatible with Tesla vehicles?
A: Depending on availability, The Peninsula Tokyo may be able to accommodate requests. However, this can vary based on the occupancy of the EV charging stations and the type of vehicle. For details, please contact the property directly.
Q: Are there any restrictions or time limits for free parking at The Peninsula Tokyo in Tokyo, CH?
A: Complimentary parking is not available at The Peninsula Tokyo. The parking fee is ¥6,000 per night, regardless of seasons or holidays.
Q: Do I need to reserve a parking spot in advance at The Peninsula Tokyo in Tokyo, CH?
A: The Peninsula Tokyo does not accept reservations for parking.
Q: Do I need to reserve an EV charging spot at The Peninsula Tokyo in Tokyo, CH?
A: The Peninsula Tokyo does not accept reservations for EV charging spot.
Q: Does The Peninsula Tokyo in Tokyo, CH have a gated entrance for guest self-parking?
A: No, The Peninsula Tokyo does not have a gated entrance for guest self‑parking.
Q: Does The Peninsula Tokyo in Tokyo, CH have on-site parking?
A: Yes, The Peninsula Tokyo offers on‑site parking.
Q: Does The Peninsula Tokyo in Tokyo, CH have van-accessible parking in the self-parking facility?
A: Parking availability depends on the size of the vehicle at The Peninsula Tokyo. For details, please contact the property directly.
Q: Does The Peninsula Tokyo in Tokyo, CH offer free parking for guests?
A: Complimentary parking is not available at The Peninsula Tokyo. The parking fee is ¥6,000 per night, regardless of seasons or holidays.
Q: Does The Peninsula Tokyo in Tokyo, CH offer motorcycle parking?
A: No, The Peninsula Tokyo does not offer motorcycle parking.
Q: Does The Peninsula Tokyo in Tokyo, CH offer off-site parking?
A: Yes, The Peninsula Tokyo offers off‑site parking upon request.
Q: Does The Peninsula Tokyo in Tokyo, CH offer on-site accessible, self-parking?
A: Yes, The Peninsula Tokyo offers self‑parking upon request.
Q: Does The Peninsula Tokyo in Tokyo, CH offer parking?
A: Yes, The Peninsula Tokyo offers parking.
Q: Does The Peninsula Tokyo in Tokyo, CH offer secure or covered parking?
A: No, The Peninsula Tokyo does not offer secure and covered parking.
Q: Does The Peninsula Tokyo in Tokyo, CH provide free parking for guests with electric vehicles?
A: Complimentary parking is not available at The Peninsula Tokyo. The parking fee is ¥6,000 per night, regardless of seasons or holidays.
Q: Does The Peninsula Tokyo in Tokyo, CH provide long-term parking?
A: Yes, The Peninsula Tokyo offers long-term parking. Availability may vary, so please contact the property directly for more information.
Q: Does The Peninsula Tokyo offer valet parking?
A: **Yes, The Peninsula Tokyo offers valet parking.** Guests can pull up to the hotel's main entrance, where the transportation and concierge team assists with vehicle drop-off and retrieval. A daily/overnight parking fee typically applies.
Q: Does the The Peninsula Tokyo in Tokyo, CH offer RV parking?
A: No, The Peninsula Tokyo does not offer RV parking.
Q: How many EV charging stations does The Peninsula Tokyo in Tokyo, CH have?
A: Depending on availability, The Peninsula Tokyo may be able to accommodate requests. However, this can vary based on the occupancy of the EV charging stations and the type of vehicle. For details, please contact the property directly.
Q: How many parking spaces are available at The Peninsula Tokyo in Tokyo, CH?
A: The garage can accommodate up to 40 vehicles at The Peninsula Tokyo. Availability may vary, so please contact the property directly for more information.
Q: Is free parking available for guests staying at The Peninsula Tokyo in Tokyo, CH during peak seasons or holidays?
A: Complimentary parking is not available at The Peninsula Tokyo. The parking fee is ¥6,000 per night, regardless of seasons or holidays.
Q: Is parking available for oversized vehicles at The Peninsula Tokyo in Tokyo, CH?
A: Parking is available on both B2 and B3, and the maximum vehicle size differs by floor: B2 Level: Height 2.8 m / Length 6.5 m / Width 2.1 m B3 Level: Height 2.3 m / Length 6.5 m / Width 2.1 m Loading Entrance: Height 3.2 m
Q: Is the free parking at The Peninsula Tokyo in Tokyo, CH valet or self-parking?
A: Conditions differ depending on how guets plan to use the facilities—for example, overnight stays or dining only. For more information, please reach out to the property directly.
Q: Is there a fee for using EV charging stations at The Peninsula Tokyo in Tokyo, CH?
A: Depending on availability, The Peninsula Tokyo may be able to accommodate requests. However, this can vary based on the occupancy of the EV charging stations and the type of vehicle. For details, please contact the property directly.
Q: Is there a garage height limit at The Peninsula Tokyo in Tokyo, CH?
A: The maximum height for vehicles is 2.8 meters on the B2 level and 2.3 meters on the B3 level.
Q: Is there a limit on the number of vehicles that can park for free at The Peninsula Tokyo in Tokyo, CH?
A: The garage can accommodate up to 40 vehicles at The Peninsula Tokyo. Availability may vary, so please contact the property directly for details.
Q: Is there a parking garage or lot near The Peninsula Tokyo in Tokyo, CH?
A: Yes, The Peninsula Tokyo has an on-site parking garage.
Q: What are the charges for parking at The Peninsula Tokyo in Tokyo, CH?
A: Conditions differ depending on how guets plan to use the facilities—for example, overnight stays or dining only. For more information, please reach out to the property directly.
Q: What is the charge for off-site parking at the The Peninsula Tokyo in Tokyo, CH?
A: No, The Peninsula Tokyo does not offer off-site parking.
Q: What is the charge for on-site parking at the The Peninsula Tokyo in Tokyo, CH?
A: Conditions differ depending on how guets plan to use the facilities—for example, overnight stays or dining only. For more information, please reach out to the property directly.
Q: What is the charging speed of the EV stations at The Peninsula Tokyo in Tokyo, CH?
A: Availability may vary depending on the vehicle model and other factors.
Q: What types of EV chargers are available at The Peninsula Tokyo in Tokyo, CH?
A: The EV charging stations are compatible with Porsche, BMW, and Tesla vehicles at The Peninsula Tokyo.
Q: Where are the EV charging stations located at The Peninsula Tokyo in Tokyo, CH?
A: Depending on availability, The Peninsula Tokyo may be able to accommodate requests. However, this can vary based on the occupancy of the EV charging stations and the type of vehicle. For details, please contact the property directly.
Rooms
Q: Are the bathrooms wheelchair accessible at The Peninsula Tokyo?
A: Yes, the accessible Deluxe Suite at The Peninsula Tokyo features an accessible bathroom with grab bars and a roll-in shower, designed for guests with mobility needs.
Q: Are the bathtubs large enough for soaking at The Peninsula Tokyo?
A: Yes, the suites at The Peninsula Tokyo feature luxurious soaking tubs. For example, The Hibiya Suite specifically includes a whirlpool bath for ultimate pampering and indulgence.
Q: Are there accessible tubs or bathing options at The Peninsula Tokyo?
A: The accessible Deluxe Suite at The Peninsula Tokyo features an accessible bathroom with grab bars and a roll-in shower, along with accessible bathing controls.
Q: Are there ADA-accessible rooms available at The Peninsula Tokyo?
A: Yes, The Peninsula Tokyo offers accessible rooms. For example, the Deluxe Suite Accessible is specifically designed for guests with mobility needs, featuring ample space for wheelchairs and an accessible bathroom with grab bars and a roll-in shower. The hotel also lists "Accessible Rooms" as a filter option under its elegant accommodation types.
Q: Are there family rooms with multiple sleeping areas at The Peninsula Tokyo?
A: Yes, The Peninsula Tokyo offers family rooms with multiple sleeping areas. The **Connecting Deluxe Suite** is ideal for families, connecting a 116 sqm Deluxe Suite with a 63 sqm Grand Premier Park Room for a total of 179 sqm. This suite features two separate sleeping rooms, two full bathrooms plus a powder room, and can accommodate up to six adults with children aged 11 and below. Additionally, the hotel mentions a **Three-Bedroom Family Suite** as a connecting suite option for families and larger groups, providing more space and comfort. Connecting rooms are generally available for multigenerational families or two families' stays.
Q: Are there grab bars installed in the bathrooms at The Peninsula Tokyo?
A: Yes, the accessible Deluxe Suite at The Peninsula Tokyo features an accessible bathroom with grab bars.
Q: Are there luggage racks or storage benches in the rooms at The Peninsula Tokyo?
A: Yes, the rooms and suites at The Peninsula Tokyo feature a spacious self-contained dressing area with a luggage rack.
Q: Are there rain showers in the bathrooms at The Peninsula Tokyo?
A: Yes, the suites at The Peninsula Tokyo feature separate walk-in rain showers in their large marble-clad bathrooms.
Q: Are there rooms designed specifically for groups or families at The Peninsula Tokyo?
A: Yes, The Peninsula Tokyo offers rooms and suites designed for groups and families. You can reserve connecting rooms or suites, which are guaranteed at the time of booking, subject to availability. There is also a "Three-Bedroom Family Suite" available for families and larger groups. Additionally, the Grand Premier Suite is described as ideal for families or entertaining, and a Connecting Deluxe Suite is listed among the available room types.
Q: Are there rooms with bunk beds or extra sleeping spaces at The Peninsula Tokyo?
A: An extra bed or a baby cot can be arranged upon request at no extra charge for children aged 11 and below. Please note that only one extra bed or baby crib is allowed per room due to The Fire Protection Act in Japan.
Q: Are there rooms with corner windows or wraparound views at The Peninsula Tokyo?
A: Yes, The Peninsula Tokyo offers the Grand Premier Suite, which is a prestigious corner suite located on the hotel’s highest floors. It boasts 180-degree views of Hibiya Park, the Imperial Palace Gardens, and the Tokyo city skyline.
Q: Are there rooms with large panoramic windows at The Peninsula Tokyo?
A: Yes, The Peninsula Tokyo offers rooms with sweeping views. For example, the Grand Premier Suite boasts 180-degree views of Hibiya Park, the Imperial Palace Gardens, and the Tokyo city skyline. Additionally, guest rooms are described as offering a serene retreat framed by sweeping views of the Imperial Palace Gardens and Tokyo skyline.
Q: Are there rooms with wider doorways for accessibility at The Peninsula Tokyo?
A: Yes, the Deluxe Suite Accessible at The Peninsula Tokyo is specially designed for guests with mobility needs, featuring ample space to navigate a wheelchair and a wheelchair accessible route in the room.
Q: Are there separate dressing areas in the room at The Peninsula Tokyo?
A: Yes, many rooms and suites at The Peninsula Tokyo feature separate dressing areas. For instance, the Premier Rooms have a large walk-in dressing room, and suites like the Deluxe Suite Accessible, Grand Premier Suite, The Marunouchi Suite, Executive Suite, The Peninsula Suite, and Connecting Deluxe Suite all include a spacious self-contained dressing area with a luggage rack. These dressing areas are designed to be the perfect place to prepare for any occasion, complete with a full vanity, Peninsula valet box, nail dryer, and custom-scented earth-friendly amenities.
Q: Are there separate vanity or makeup areas at The Peninsula Tokyo?
A: Yes, the suites at The Peninsula Tokyo feature a dressing table with a nail dryer, radio, and weather panel.
Q: Are there step-free showers available at The Peninsula Tokyo?
A: Yes, the accessible Deluxe Suite at The Peninsula Tokyo features a roll-in shower.
Q: Are there studio-style open rooms or traditional layouts at The Peninsula Tokyo?
A: The suites at The Peninsula Tokyo, such as the Grand Premier Suite, feature traditional layouts with a large living room and a dedicated dining area. The provided content does not explicitly mention studio-style open rooms.
Q: Are there suites with separate bedrooms and living rooms at The Peninsula Tokyo?
A: Yes, suites at The Peninsula Tokyo, such as The Hibiya Suite and the Grand Premier Suite, feature separate living rooms and dining areas. For example, The Hibiya Suite includes a living room and a dining room with a grand table. The Grand Premier Suite also boasts a large living room and a dedicated dining area.
Q: Are there walk-in showers in the bathrooms at The Peninsula Tokyo?
A: Yes, the bathrooms in the suites at The Peninsula Tokyo feature a separate shower stall.
Q: Do the accessible rooms have roll-in showers at The Peninsula Tokyo?
A: Yes, the accessible Deluxe Suite at The Peninsula Tokyo features an accessible bathroom with a roll-in shower.
Q: Do the bathrooms have separate toilet rooms at The Peninsula Tokyo?
A: Yes, the bathrooms in the suites at The Peninsula Tokyo, including the Grand Premier Suite, The Marunouchi Suite, The Peninsula Suite, The Hibiya Suite, Executive Suite, and Deluxe Suite, feature a separate shower stall, bathtub, and toilet.
Q: Do the rooms have built-in wardrobes at The Peninsula Tokyo?
A: The rooms and suites at The Peninsula Tokyo feature spacious dressing rooms or self-contained dressing areas with plenty of closet and luggage space.
Amenities (Hotel)
Q: Does The Peninsula Tokyo offer yoga classes or wellness activities?
A: The Peninsula Tokyo offers a comprehensive wellness and sustainability program called "Life Lived Best," which provides guests with opportunities to pursue their fitness, mindfulness, and nutritional goals. This includes exercise-related offerings such as energizing fitness-centre classes and guided strength and flexibility routines, as well as meditation and relaxation choices.
Q: Is there a rooftop bar or rooftop lounge at The Peninsula Tokyo?
A: Yes, The Peninsula Tokyo features Peter: The Bar, a sky-high bar located on the 24th floor. It offers wide-angle panoramas of the Ginza nightscape and Imperial Palace gardens, serving premium Champagnes, Japanese whiskies, and signature cocktails.
Q: Is there a shuttle service offered by The Peninsula Tokyo?
A: The Peninsula Tokyo offers complimentary airport transfers from Narita or Haneda airports to the hotel as part of an exclusive offer for Hong Kong residents. Additionally, the hotel provides a fleet of luxury vehicles for guest use, including a MINI Cooper Concierge Service for chauffeured drives within a ten-kilometer radius and complimentary daily dinner drop-off services.
Policy
Q: Are children allowed in all hotel areas at The Peninsula Tokyo?
A: Children are not allowed in all hotel areas. There are age limitations for certain restaurants and bars, and a minimum age of 16 is required for access to and treatments in The Peninsula Spa & Wellness Center. Children between 4 and 12 years old may use the swimming pool during specific hours, and those under 12 must be accompanied by a parent or guardian.
Q: Are dogs allowed at The Peninsula Tokyo?
A: Yes, The Peninsula Tokyo welcomes dogs as part of its Dog Stay Program. You can bring one dog per room, up to a maximum weight of 15kg. The program requires advance reservation and is subject to availability.
Q: Are pets allowed in all rooms at The Peninsula Tokyo in Tokyo, CH?
A: Pets are allowed at The Peninsula Tokyo, but there are specific conditions. Only one dog per room is permitted, with a maximum weight of 15 kg. The dog must be hand-carried or placed in a pet carrier when outside the guestroom, and certain areas of the hotel are off-limits to pets.
Q: Are pets allowed in public areas at The Peninsula Tokyo?
A: Pets are allowed in some public areas at The Peninsula Tokyo. When outside the guestroom, dogs must be hand-carried or placed in a pet carrier. Dogs are permitted in The Nest at Peter and Naka Dori Café, and at The Terrace when weather permits. However, dogs must be kept out of other hotel restaurants, banquet rooms, The Peninsula Spa, the health club, and retail shops.
Q: Are service animals allowed at The Peninsula Tokyo in Tokyo, CH?
A: Yes, service animals are allowed at The Peninsula Tokyo.
Q: Are taxes included in the room rate at The Peninsula Tokyo?
A: The room rates at The Peninsula Tokyo generally include the 10% consumption tax and 15% service charge. However, a JPY 200 per person per night accommodation tax is typically applied in addition to the rate.
Q: Are there additional fees I should know about at The Peninsula Tokyo?
A: Yes, there are a few additional fees to be aware of at The Peninsula Tokyo. The rate is subject to a JPY 200 per person per night accommodation tax. Additionally, all guest rooms are smoke-free, and any violation of this policy will result in an additional room night charge.
Q: Are there adult-only areas at The Peninsula Tokyo?
A: The Peninsula Tokyo has age limitations for Peter: The Bar, Sushi Wakon, and HIBIYA mon cher ton ton. Additionally, a minimum age of 16 is required for access to and treatments in The Peninsula Spa & Wellness Center.
Q: Are there any size restrictions for pets at The Peninsula Tokyo in Tokyo, CH?
A: Yes, The Peninsula Tokyo allows one dog per room with a maximum weight of 15 kilograms.
Q: Are there non-refundable rates at The Peninsula Tokyo?
A: Yes, The Peninsula Tokyo offers non-refundable rates for certain offers. For example, the "Peninsula Online Exclusive Offer" and "Luxury in Advance" state that cancellation is not permitted, and no refund or amendment is possible once the booking is confirmed.
Q: Are there refundable room rates available at The Peninsula Tokyo?
A: Yes, refundable room rates are available at The Peninsula Tokyo. For example, the "More Time With Our Compliments" offer includes free cancellation and modification. Additionally, the "Exclusive Offer for Hong Kong Residents" allows cancellation up to 7 days prior to arrival to avoid a penalty charge. However, please note that some offers, such as "Luxury in Advance" and "Peninsula Online Exclusive Offer," explicitly state that cancellation is not permitted and no refund or amendment is possible once the booking is confirmed.
Q: Can I leave my pet unattended in the room at The Peninsula Tokyo in Tokyo, CH?
A: At The Peninsula Tokyo, if you leave your pet unattended in the room, it should be in a pet carrier or crate. The pet can be left alone for a maximum of two hours. If the pet is not crated or in a carrier during housekeeping service, the room will not be serviced for that day.
Q: Do I have to pay the full amount upfront at The Peninsula Tokyo?
A: For some offers, such as the "Luxury in Advance" and "Peninsula Online Exclusive Offer," prepayment is required, and no refund or amendment is permitted once the booking is confirmed. For the "Luxury in Advance" offer, the full amount will be charged to the credit card used to secure the reservation in case of cancellation.
Q: Does The Peninsula Tokyo allow same-day check-in?
A: Yes, The Peninsula Tokyo offers "Peninsula Time," which allows for flexible check-in as early as 6:00 am on your arrival day.
Q: Does The Peninsula Tokyo in Tokyo, CH charge an additional fee for pets?
A: The Peninsula Tokyo applies a non-refundable pet fee of JPY 45,000 per dog per night (one dog up to 15kg per room), exclusive of taxes. For the most current policy, contact the hotel directly at +81 3 6270 2288 or reservationptk@peninsula.com, as fees and availability are subject to change.
Q: Does The Peninsula Tokyo in Tokyo, CH have any restrictions on the number of pets allowed per room?
A: Yes, The Peninsula Tokyo allows only one dog per room, with a maximum weight of 15kg.
Q: Does The Peninsula Tokyo in Tokyo, CH offer pet amenities like beds or bowls?
A: Yes, The Peninsula Tokyo offers pet amenities such as a comfortable bed and an in-room dog bowl for pets.
Q: Does The Peninsula Tokyo require a deposit when booking?
A: For certain offers, such as the "Luxury in Advance" and "Peninsula Online Exclusive Offer," prepayment is required, and once the booking is confirmed, there is no refund or amendment.
Q: How much is the refundable pet deposit at The Peninsula Tokyo in Tokyo, CH?
A: The Peninsula Tokyo does not charge a refundable pet deposit. Instead, it applies a non-refundable pet fee of JPY 45,000 per dog per night (one dog up to 15kg per room), exclusive of taxes. For the most current policy, contact the hotel directly at +81 3 6270 2288 or reservationptk@peninsula.com, as fees and availability are subject to change.
Q: Is early check-in allowed at The Peninsula Tokyo?
A: Yes, early check-in is allowed at The Peninsula Tokyo through their "Peninsula Time" program. Guests can enjoy check-in as early as 6:00 AM on their arrival day. To utilize this benefit, expected arrival times must be shared with the hotel at least 24 hours prior to arrival.
Q: Is late check-out available at The Peninsula Tokyo?
A: Yes, late check-out is available at The Peninsula Tokyo through their "Peninsula Time" program, which allows for flexible check-in and check-out times. Guests can check out as late as 10:00 pm on the day of departure. To enjoy this benefit, your expected arrival and departure times must be specified with the hotel at least 24 to 72 hours prior to arrival, depending on the offer. This service is subject to availability and blackout dates may apply.
Q: Is the deposit refundable if I cancel at The Peninsula Tokyo?
A: The refundability of a deposit if you cancel at The Peninsula Tokyo depends on the specific offer you have booked. For offers such as "Luxury in Advance" and "Peninsula Online Exclusive Offer," prepayment is required, and there is no refund or amendment once the booking is confirmed. This means that any advance payment made for these offers is not refundable. However, for the "More Time With Our Compliments" offer, benefits include "Free cancellation and modification." For other packages, such as the "NISHIMACHI INTERNATIONAL SCHOOL - SPRING STAYCATION PACKAGE," "TOKYO EXPAT NETWORK (TEN) - SPRING STAYCATION PACKAGE," "V.I.D. (Very Important Dog) Summer Retreat," and "Pampered Pet Package," a penalty charge of one night will be applied if cancellation occurs within a specified period (e.g., 3 days prior to arrival). The "Exclusive Offer for Hong Kong Residents" states that cancellation must be made 7 days prior to arrival to avoid a penalty charge. These terms do not explicitly mention a deposit but rather a penalty charge. Therefore, it is important to review the terms and conditions of your specific booking or offer regarding cancellation and refund policies.
Q: Is The Peninsula Tokyo in Tokyo, CH pet-friendly?
A: Yes, The Peninsula Tokyo is pet-friendly, offering a range of amenities and services for guests traveling with their dogs.
Q: Is there a designated pet area or pet park at The Peninsula Tokyo in Tokyo, CH?
A: The Peninsula Tokyo does not have a designated pet area or pet park. However, the hotel offers a dog stay program with various amenities and services for pets, including recommendations for local dog-friendly restaurants, cafés, and parks.
Q: Is there a fee for early check-in at The Peninsula Tokyo?
A: The Peninsula Tokyo offers "Peninsula Time," which allows for early check-in as early as 6:00 am on your arrival date. Several offers explicitly state that this benefit is provided "at no extra charge."
Q: Is there a fee for extra beds at The Peninsula Tokyo?
A: For children aged 11 and below, an extra bed may be arranged upon request at no extra charge. For children from the age of 12, an extra bed charge will apply. Please note that only one extra bed or baby crib is allowed per room due to The Fire Protection Act in Japan.
Q: Is there a fee for late check-out at The Peninsula Tokyo?
A: The Peninsula Tokyo offers "Peninsula Time," which allows for late check-out as late as 10:00 pm on your departure date, at no extra charge, when booked with certain offers.
Q: Is there a fee to change my reservation dates at The Peninsula Tokyo?
A: For some offers, such as the "Luxury in Advance" and "Peninsula Online Exclusive Offer," amendments are not permitted once the booking is confirmed, and no refund will be issued. For other offers, like "More Time With Our Compliments," free modification is allowed.
Q: Is there a pet weight restriction at The Peninsula Tokyo in Tokyo, CH?
A: Yes, The Peninsula Tokyo has a pet weight restriction, allowing one dog per room with a maximum weight of 15kg.
Q: What age do children stay free until at The Peninsula Tokyo?
A: Up to two children aged 11 and below can stay at no extra cost in an adult's room at The Peninsula Tokyo. Children over 12 years old are considered adults.
Q: What is the limit for pet weight at The Peninsula Tokyo in Tokyo, CH?
A: The Peninsula Tokyo has a pet weight limit, allowing one dog per room with a maximum weight of 15kg.
Q: What is the pet policy at The Peninsula Tokyo in Tokyo, CH?
A: The Peninsula Tokyo allows one dog per room with a maximum weight of 15kg. Dogs must be current with all required shots and immunizations. When outside the guestroom, dogs must be hand-carried or placed in a pet carrier. If left alone in the room, dogs should be in a carrier or crate, and the limit for leaving a dog alone is two hours. Dogs are not allowed in certain areas such as restaurants (except specific ones), banquet rooms, the spa, health club, and retail shops. The hotel provides amenities like a dog bed, bowl, and uniform on a complimentary rental basis, subject to availability. Guests are responsible for any damages or additional cleaning caused by their dog.